I'm a busy business woman who doesn't have time to do deep cleanings, so I recently started looking…read moreinto cleaning services. I use to waste 4+ hours on a Saturday just to clean my bathrooms and I was over it - time is money after all! LIVING SITUATION: I live in an apartment with no pets or children so the reason I originally sought out a cleaning service was to have someone come in to clean the bathrooms. After doing extensive research--I'm talking like I called pretty much every cleaning service in Charlotte you could find on yelp--I landed on Enjoy Maids and I'm glad I did. COST: For $59.50, I have the same "maid" come once every two weeks for 2 hours. I work from home so it's easy for me to work in the office while she cleans. Augriem is our "maid" who is super friendly and fast - which really helps me justify why I spent ~$120 a month. Before she arrives, I write out the areas I would like her to clean as well as an "if you have extra time" list and she typically gets through both! Plus, she tolerates me with my micromanaging lists. Typical tasks include deep cleaning of 2 full baths, mopping, vacuuming, dusting of a 1200+ sq ft apartment. HOURLY: Through my research of all cleaning services in Charlotte, not many offer this flexibility to do hourly, most were asking for $100+ for the entire apartment, and I just don't need all of that! By having Augriem here biweekly, we can "rotate" the areas that she cleans. For example, one week on top of the typical bathroom/vacuuming she does, I had her clean and sweep up our patio and another week I had her clean the windows. Stuff that you and I will avoid until we "have time" which let's be honest -- we never will! :) CUSTOMER SERVICE: What I also really like about Enjoy Maids is that they have an online chat service so it's really easy for me just to go to www.enjoymaids.com and IM with one of their staff members to either reschedule, or track down my "maid's" ETA. This is really handy because while they try to stay close to your appointment time, they do have a 4-hour window and sometimes will come 30 minutes-2 hours later than your scheduled appointment time, so it's easy to check in on their status for the day with their IM service. Using EnjoyMaids has allowed me to get my weekends back, enjoying my time off to spend with family and friends -- not stuck all day in the house cleaning! Highly recommend to anyone who values their free time and enjoys a clean apartment.

Very polite and professional duo that came to prepare my new home for move in. Unfortunately the…read morework done was not up to my standard. The inside of my cabinets were lightly wiped but still unclean. Conspicuous dirt and dust left in corners. Tubs not well cleaned. On a positive note I am sure these matters would have been addressed eagerly if I'd requested, but there was not time for that as our move in was scheduled for the next day.

Excellent service, Prompt, Professional, and a great price. My carpet looked like it had just been…read moreinstalled after it was cleaned. If you're looking to get your carpet cleaned, I highly recommend you contact Chris Roseman @ Roseman Carpet Cleaning !!

The gentleman who cleaned today was very nice and respectful, he did a immaculate job on the stairs…read moreand part of the bedroom that was requested. Not only did it look great, but it smelled great as well!

Need your gutters cleaned? Trust in these guys! I was incredibly impressed with the professionalism…read morethat Marcus, the technician exhibited. He was soft spoken, but very kind and hardworking. We had the gutters on our 3 story home cleaned. Prior to showing up I received a confirmation text message the day before the service was completed. The morning of the service I received a text that Marcus was on his way and a call from him. They showed up on time and took their time to perform the gutter cleaning. Will definitely be using them again ... and I urge you to as well!!!

Great carpet service! Jay, the technician arrived within the time frame promised and called ahead…read more20 minutes prior to arriving. He cleaned equivalent of 5 rooms plus we added on a couch and loveseat at the last minute. Very good service. He finished in an hour and left our carpets beautful and lemony fresh! I would call them again anytime!

I was in a bind and these guys came through! Definitely recommend on their customer service alone!!…read moreThe before and after photos of their work speak for themselves! Thank you again!

I had a small stain in my carpet in front of the laundry room. I had the presence of mind to take a…read morephoto beforehand, but you can barely even see the stain. After Cleaner Carpet Concepts cleaned the carpet, well, the stain is gone, but so is the color in an entire 12" x 24" area where the stain was. It looks like it has been bleached. There's also a terrible chemical smell that I can't get rid of. The company will not return my calls or emails. AVOID!

I was reached out to by the owner of New Finish Carpet Care when I made an inquiry about stretching…read morecarpets on a different platform. The owner called me immediate and said he could help and gave us a reasonable price. He was a little bit flaky when it came to scheduling which made me think I was mistaken but I wasn't he just changed the times a few times which was okay but not very reliable. He came with a partner and stretched our carpet and at first since he didn't clean up any of the mess around the edges I thought it was okay. But when I vacuumed everything up I noticed very quickly something was not right. Fast forward only 1.5 months later and our entire carpet has to be replaced because of the edges he cut and seams he cut to stretch. Highly disappointed because when he called because he left his stuff at my house I explained to him what was wrong and he said he would come by on a Sunday and he never showed up. Now we need to find someone to replace our entire upstairs carpeting in the loft, primary bedroom and possibly one of the other bedrooms.

I had them come to house for clean and stretch carpet in spring 2021. Owner was pleasant. I thought…read morethe cost was a bit high, but the reviews I read on Google were so great I thought it would be worth it. Nope. My experience was more like a previous one here. Owner did not come on day of cleaning. Man who did cleaning cut carpet to remove it at an angle, which didn't have to be done, rather than lift it. This resulted in uneven and unlevel edges. Seam repair was not good, and still isn't. Carpet had multiple areas of spots that weren't clean. Left a mess of carpet fibers all over. I sent pictures to the owner and called. Man who did the cleaning came back and cleaned up those areas that I saw, and left additional cleaner if other spots were found, which I did find. I went around and retucked areas that still had enough carpet left after having been cut. Some gaps remain. Seam still lumpy Wished I had never had it done as it wasn't that bad.

I had an unexpected flooding in my apartment due to the washer malfunctioning. I had water flowing…read morefrom my master bathroom, half of my kitchen, half the living room, going out the door all within minutes...Crew arrived eagerly ready to get started upon arrival. They were friendly, easy to talk to, listen well, and courteous. The job was handled quickly. The powerful fans dried up any excess water that seeped within the floor molding and dried up wetness in my bedroom entrance. *highly recommend The Carpet Doctors*

They came really fast ...worked fast and also very nice good people ! I highly recommend they get…read morethe job done in no time

I indeed recommend this company! Their prices were fair and they communicated well throughout. They…read morewere available on short notice, were on time, and completed excellent work. I am pleased and definitely recommend! In my roladex they stay!

Excellent work and very responsive service. One unique thing about this company - the owner…read moredesigned their steam cleaning tool because they did not like others on the market. Before and after photos of the worst part of my carpet are attached, along with a photo of the steam cleaning tool. I highly recommend their service.

We've been using JA & JS cleaning service for years! Very professional, courteous and so…read moreaccommodating. Juana and her team always do a fantastic job making sure every corner of the house is clean and they are thorough. They are really great about letting us know when they are en route and consistent with scheduling. We have them clean our home monthly and it they really go above and beyond. Thank you!

JA&JS Cleaning is AMAZING!! I exclusively use their services and everyone I refer them to also…read moreraves about them. Juana and her crew are always prompt, courteous, thorough, and provide high quality work. I always get a text when they are enroute, they will always do their best to accommodate the schedule you need, and they are all so friendly and enjoyable to communicate with. JA&JS Cleaning goes above and beyond - I highly recommend their services!