I do not have enough superlatives to describe the fantastic personal and professional experience…read morethat made my carpet look like new and it is more than 17 yrs. Old. They were thorough, clean, efficient and received at a great value. Stanley Steemer was my go to until I decided to try a new company, and I was so excited to find the best business designed to provide quality, commitment of service and the determination to provided excellent customer satisfaction!!!

James did a great job on the carpet. It looks brand new! Very friendly and personable as well…read more Highly recommend.

Requested 4 bedrooms and a set of stairs to have carpet cleaned. Luis was able to do it on date I…read morewanted and was very professional and prompt. The carpets look and smell fresh and I would definitely recommend him and will use him again.

Luis is amazing! He did an incredible job on my carpet. Will definitely be calling him again!!!…read more Highly recommended!

I needed fast service to address a clogged dryer duct that was causing my dryer to malfunction and…read moreleaving me unable to do laundry. After calling a few other companies and being given at least a one-week wait, Pristine responded quickly, got me on the schedule, and had everything resolved within two days. I'm very satisfied with the service and would definitely recommend them.

My home has eleven AC vents and is a one floor home. I scheduled Pristine Air Duct Cleaning to…read morehave the ducts cleaned. I did not ask for an estimate and it was not offered either. They were considerate of the home, which is in disarray due to mold mitigation. I was very surprised when the bill for their services was $1,000, but I had not asked so that is on me. I had previously looked online at what other companies charged. I was told I needed a new box for the AC at the cost of $1995. Early evening I realized that cold air was coming out of only two of the vents and the house was warming up. I had to call Pristine to have someone come out and open up the eight or nine vents that had been left closed. The service person who came was very efficient and polite.

I've used Wave twice, with very different results…read more The first time, I had two techs clean my couch and loveseat. They arrived on time and the job took the scheduled amount of time. There was some water left on the floor afterward, which I mentioned, but overall I was happy and booked them again this year. This time, only one tech arrived--and she was late. Even though I added a rug and a deep clean, the job was finished very quickly and parts of my couch were still visibly dirty. When I pointed it out, the tech just shrugged it off. What really bothered me was finding the tech taking a vape break in my kitchen while leaving the machines running to make it sound like she was still working. I've called the company three times and left voicemails with no response. I have other cleaning options and won't be using Wave again.

Service was top notch! Very responsive from getting a quote all the way through completing the…read morecleaning. I had my couch cleaned and they did a wonderful job. I have a dog who is allowed on the furniture and I started to see all the dirt she tracked in. They restored my couch to new! Value was great and price was more reasonable than what most other cleaners quoted me to do the same job. On time and very respectful while in my home. Would definitely hire again.

Carpets Plus recently cleaned two carpet spaces here in Ballantyne. Mr. Tyson did an awesome job,…read morethe carpets look new and refreshed for the New Year! Every spot was eradicated. If you are looking for someone who will: -Send you a reminder Service the entire Charlotte area -Show up on time -Give a quality service experience w/ Reasonable prices Then choose, Mr. T @ Carpets Plus! Highly recommended. Mrs. TM Williams

What an amazing job done by Alex! He truly brought my two couches from kid destroyed to brand new…read more He completed exactly what I asked for, was on time, professional and courteous. I will certainly use his again for cleaning needs!

I shared this review on FB but it was such a good experience I wanted to add it here, too…read more Amazing service and our carpet has never looked better! They were able to get us on the schedule quickly and at a time that worked perfectly for us. Brian and Kenny worked efficiently and were very helpful, polite, and friendly. The carpets are incredibly clean and smell great! My 3 year old declared them "the 2 coolest dudes ever!" We are so happy we used Metro Steamway and highly recommend them to our friends and family!

We recently hired Metro Steamway, for the first time, to tackle many pet stains; and we are very…read morepleased with the results! They promptly responded to my request and scheduled the job in a timely fashion; they were friendly, courteous, knowledgable, and helpful; they carefully navigated their equipment through our house to avoid damaging our property; and our carpets look new! I highly recommend Metro Steamway for all carpet cleaning needs!

My carpets were gross. I am ashamed at how bad they got. We have three dogs and the carpets looked…read morelike we had 9. So embarrassing!!! Damien worked with me and my crazy schedule and got us in. Thank goodness!!! Carpets looked so good, I feel comfortable again, and he was worth the cost!! Did not over charge was very reasonable and realistic with the cost! I cannot thank you more! I will keep my pups around. Haha

I'm so happy to share my experience with Damian! I was able to get an appointment within just a few…read moredays (which I have a feeling isn't the norm!). He was probably the quickest and most responsive service provider I've ever worked with--excellent communication and very informative, offering different package options based on my needs. I decided to book after reading his great reviews, and I couldn't be happier that I did! My pup has been sick over the past week (IYKYK), and I also had some red clay mud tracked in on my front steps from ongoing new construction and workers coming and going. My home is three stories, so not a small job! Damian walked through the house with me, explained his method of treatment, and then got right to work. I was shocked when several stains I thought would never come out actually did! My house smells so fresh, and Damian was an absolute pleasure to work with. Hire this young man who's working hard to support his family--he's knowledgeable, friendly, and diligent. I couldn't be more pleased with both the results and the value. Thanks, Damian! I look forward to working with you again on future projects