I wanted to update my glasses, and my son suggested that I go to Carolina Family vision in Holly…read moreSprings. I went and needed to make an appointment- a week later 4/21/27 i was examined and I was impressed with all the updated machines. I had to wait a few weeks for glasses to be made, which is not unusual. I then went in and tried them on, these were $900 bifocals with all the bells and whistles, but the long-distance view was blurry. I immediately told this to the woman helping me, but she said take them home and get used to them and if they don't get better, bring them back. After a week, I went back and they gave me another exam, and the results were different from the first. After waiting another week or so, I went back again. the new glasses were fine. However, upon leaving, they handed me the old prescription and did not give me the accurate prescription. All was fine until I wanted to get a pair of prescription sunglasses from Costco. I gave them the script from Carolina Vision and waited a week. These sunglasses were for a vacation planned for the beginning of September to see Ireland. Well, when I tried the new sunglasses on , they were blurry. The optometrist at Costco tested my regular glasses and discovered the the script the I was given was the wrong script. so now i have to go on my vacation without the benefit of great sunglasses . Bottom line - Carilina Family vision looks pretty on the outside, the salespeople are professional, but behind the scenes it is a clown show .

I have been coming here for my son for almost 4yrs and it has always been a good experience. The…read morefront desk girls know who we are, great us with so much love and really seem to care about their patients. The doctors are very kind, and have always steered us in the right direction for my son's eye care. They might be a little more pricey than other places, but I feel with the customer service and the experience we have had there makes it worth it!

My rating is for the quality of the eye exam I received here (not the selection of frames). There…read morearen't many luxury brand frames available here if that is your thing, but you will get exceptional eye care from a friendly doctor who is an excellent communicator.

This office is great but I think it's great because the Dr's care. The exam is thorough, questions…read moreanswered and over the top professional.

My husband and I have been patients at Johnston Optimetrics for several years. They have gone…read morethrough some personnel changes (retirement, etc) since we have been going there, but the very pleasing atmosphere has not changed. Everyone is so friendly and always ready to help. We both are currently seeing Dr May. He is awesome!! He shows he cares about his patients by listening and making sure he answers any questions in a way you will understand. He willingly explains everything that may be going on with your eyes and makes sure he follows up at your next visit. Even if there are no eye problems, he still shows care and friendliness while being professional. It is a pleasure to visit Johnston Optimetrics. And, by the way, if you have an appointment, you're not sitting and waiting at any point. You are Mom I've through the process very effectively and efficiently with no rushing and nothing left out. THANK YOU Johnson Optimetrics Associates!

Worst experience in 35 years of wearing glasses. Front to back horrible service. Give timeframe…read morethey live up to get surprise cost upon picking up glasses. Bill your medical insurance as well as vision to get as much money as possible.

I've been coming to Wake Family Eye Care for about 5 years, as referred by a family friend. I was…read moreblown away the very first visit. From the thoroughness of the tests/exam to the help in finding the perfect frames that fit my face it has been first rate. On my second visit, Dr Badwan noted an eye condition and prescribed special lenses (Neurolens) and they are correcting my issue over time. I will only trust this office & staff and above all, Dr. Badwan.

A bit on the pricey side but they do provide top notch service. Plus Dr. Keller Hopkins is an easy…read moregoing doctor and I thought he did a very thorough job during my eye exam.

Dr. Sohi is very thorough & the staff is top notch. I always feel at ease knowing I'm in good hands.read more

Dr Sohi's staff are always responsive , courteous, and efficient…read more Thanks to Avonna for returning my call promptly and taking care of business for me. You are a wondeful person & a great asset to Dr Sohi's team! Patricia

I'm new in town and went here for the first time about a week ago…read more First, I was really impressed how bright and cheerful it was inside. They've obviously spent some time considering lighting and it really helps put you in a good mood when you walk in. Dr. White was great! He gave me a bunch of options other than glasses without the resigned tone that some doctors have talking to a person in their 60's. He mentioned aging in a very gracious way, not by saying "at your age..." which really sets me off. As it happened I sent in an old pair of glasses to get new lenses put in. Unfortunately, the frames broke in the lab. I got a text message from Aimee who apologized and said I could come in and pick out replacement frames at no cost. That was very generous and much appreciated. I have a vision plan but by the time you add in all the extra options like protective coatings, the cost can really add up. So it was great to be able to get some new frames without incurring an additional cost. Highly recommended. I really like this practice and you will too.

I bring my entire family here. Dr. Kasper and her staff are very knowledgeable and make us feel…read moreright at home. The selection of frames is extensive and we found something for everyone! She has the latest and greatest technology to help any vision/eye issue. I love that she keeps so current on her education too. I would recommend this optometrist through and through. The office is absolutely stunning as well!

They Wouldn't give me my pupil distance. This is a test done and measured during your eye glass…read moreexam. They said they didn't do that which is done at every place that performs eye exams. They said to go next door to lens crafters and they could get it to me. Lens crafters workers says they do measure it but would only give me my measurements if I was going to buy glasses from them and at check out. I also am pretty sure that my insurance should have covered an annual eye test (due to what's listed under covered benefits)and they still charged me for it.

They are great. I had a hiccup when a script for my eyes were sent to Publix they didn't have it,…read moremy insurance wasn't going to cover and it was $500. I called them and Dr. Mark Salopek put in another script for a different medication, at another pharmacy who had the medication, and best of all without insurance it was affordable. It is when issues occur and they are rectified immediately you know you can trust that they care about your well being.

My ophthalmologist recommended Family Optical for glasses after cataract surgery. Glasses are…read morecovered by Medicare after surgery but they only cover basis glasses and lenses. Despite the fact that I was paying only a small amount the service was better than what I have received at places where I have spent hundreds of dollars. Such a pleasure to support a local business.

My mom broke the frame of her glasses and we went to Family Optical. Heather was great and…read moresuggested we go to Samantha's to have them solder for the short term. We then returned to have the lens put back in and adjusted. Heather then took the time to find the same frames (which my mom loves) and order them for my mom. Neither place charged us for the repairs!! Will definitely be going back!!! Friendly and very helpful!