Most unprofessional operation I ever dealt with. Driver just dumped, fragile, melamine sheets onto…read morethe pavement, after agreeing to have them offloaded by hand. Took 3 phone calls to assist the recipient with moving the sheets. After it was done the driver just left a pile of trash in the middle of the street. Zero accountability from management.

These people have no idea what customer service is. they took my money and gave me the wrong items…read moreand refused to exchange. I have to wait 3-10 days to get my money back to proceed with my project. The drive was 2 hours each way and had to make 2 trips because they closed early when they said open until 5pm. they are employee owned so no one to complain to. The guys helping my contractor just stood there and laughed at him. They do not deserve my business and will NEVER use them again. BEWARE THEY ARE HORRIBLE!!!

We heard about Builder's Surplus from the Nextdoor App. We are in the process of redoing our floors…read moreand wanted to compare flooring prices. They have a variety of household design supplies. We recently bought door knobs from Home Depot and saw the same brand here for half the price that we paid. The flooring section wasn't as extensive as we envisioned however, the prices were reasonable. We will definitely keep this business on the top of our list when we are considering home renovation options in the future.

Five stars all around! They let you roam around but they don't just leave you alone fending for…read moreyourself. You won't get a big box store feeling here. Anytime I would pause at a door and examine it for more than a few seconds I would hear "Hello Ma'am! Anything I can help with?" With a genuine tone of wanting to help. Everyone is so friendly and eager to answer questions, help you find what you're looking for, give ideas, etc. what I liked the most is the zero pressure or sales vibe which helped me relax and make my decision. I bought all new pre hung doors for the house and was prepared to spend a few thousand but I saved so much compared to a Home Depot/Lowes buying here and the customer service here is top tier. They were out of a few doors that I needed but they assemble them there! So later this week I'll be back to pick them up all up at once. They don't deliver - so be sure you come with your trailer or they will recommend you someone that can help. Happy shopping!

First time I went took salesman about 10 minutes to acknowledge me. And once he found out I was…read morelooking and gathering information he walked away. Went a second time and found out they don't do pricing in store. My floor plan and style of cabinets I choose were to be turned over to their designer whom I haven't heard from. Another friend of mine wasn't impressed with their service either.

Unprofessional and dishonest. They sell cheap Chinese tile at premium prices. The sample they have…read morein the store is of much better quality than what they deliver. The tile that was delivered is so wavy that it catches your foot. I complained repeatedly, the store asked me to bring back samples to show the defect. I went and gave them tiles three times. They claimed to loose it each time. The manager (Brian) promised to send the company rep to check on the tile but never did it. Watch out for these dishonest people. Do not purchase from them. Brian, if you are reading this please respond as I have the email trail from our conversations. This is very poor business practice! You should be ashamed of how you have treated your customer!!!

Went there to buy some plants & soil but the entrance and check-out to garden center was closed…read more Rain has already stopped much earlier but the entrance stayed closed! I had to push a big flatbed trolley of 6 bags of soil and 6 big pots of plants through the narrow walkway from garden center to main check-out line to pay. But at the checkout, I was greeted by Julia the friendliest cashier with a big smile. She is the reason why I gave 2 extra stars despite the inconvenience of the locked garden center gate situation! She took them to chat about my purchase and was sympathetic with my inconvenience. Thank you Julia!

Clear the shopping carts in the parking lot. Tell your employees standing at the front self service…read morecheck out kiosks to get off their cell phones and Refill the bag dispensers.

I were there last month purchase a whole slab marble, it was great sale…read moreBut very poor and bad install, came 8hrs late Very bad install job, not recomended People please dont let them install your house

I've been buying from NGS for years, and have purchased over a thousand bathrooms worth of their…read moreproduct. I've used it for several different owners all throughout the southeast, and have never had a single issue. The cultured marble is good quality. The customer service from Steven, Andrew, and Kevin has been nothing short of stellar. I will continue to purchase their products.

great prcing and better quality than home depot. i enjoy coming here and getting the best quality…read morelumber without warping and chunks missing like hd.

From the owner: Rosenberg McCoy's is your go-to supplier for lumber, building materials, roofing supplies, and farm…read moreequipment, serving DIY enthusiasts, farmers & ranchers, and contractors. Enjoy convenient online ordering, same or next day delivery (with some restrictions), a loyalty program, military discount, and best of all--knowledgeable friendly staff. For our pro customers, we offer timely job site delivery, dedicated sales reps, volume pricing, and online account management. Whether you're building new homes, remodeling, or tackling household repairs, we're here to help every step of the way! Visit us today to experience the Rosenberg McCoy's difference!

Customer service is top notch. My representative Art Gomez is top of the line. Knowledgeable, great…read morepeople skills, and very attentive to all my needs

From the owner: ABC Supply Co. Inc. in Stafford, TX provides professional contractors with everything they need for…read moreresidential and commercial projects, including roofing, siding, windows, doors, and more. As North America's largest wholesale distributor of building materials, we're committed to dependable service, accurate orders, and timely deliveries. Visit our Stafford location to meet the team and see how we can get your job done, easier.

They are my go to supplier of commercial doors and frames in Houston. been using them for more than…read more10 years. Great customer service

Awesome customer service. Large selection of commercial door and frames. My go to supplier in…read morehouston Texas.