its nice to still have a great store that actually carrys things i need. always clean adn always…read moretaking great care of me.

When faced with this years winter storm, my Go-To place is Ace! They always seem to cover all my…read moreimmediate needs. The staff and management continuously show up for the community and is extremely helpful at a moments notice.

I find the female owner to be rude and the prices to be high. I refuse to shop there and tell…read morepeople not to shop there. I will drive down to Home Depot whenever I need something. We are told to shop local, yet she does not seem to care about the community.

Weird occurrence at the back counter. I'm a gun advocate and believe in the right to carry. However…read morethe weirdest thing happened, a guy in tactical pants with a mesh belt simulator to what law enforcement might wear a sleeved Glock hung front the belt along with cell phone, walkie talkie and maybe a knife or case cutter loaded up like a Batman utility belt along with a name tag not a vest. He appeared at the back counter making eye contact with everyone or attempting to surveying the area like a mall cop " uncomfortable". I understand the license to carry but this was an Ace employee loading and unloading into customers car, stocking. There's allot of liability with being an employee and carrying a gun at work. Are you trained to use it in this setting, what if it drops while you are working and fires, are you capable of protecting everyone if there is an altercation? Why are you purposely staring at everyone making eye contact?? I asked to speak to the manager, no reason was given as to why the employee was carrying a firearm, he's not a police officer, not private security, no apology was given, no reason as to why. After calling the Ace corporation and lodging a complaint, they apologized and said they would investigate why this was occurring. They did say the location was privately owned. My concerns are the safety of everyone, I have years as a regional loss prevention manager with Sam's Club and 30 years in liability insurance claims. If the retailer is going to have onsite armed security then let's place all the training and certification into the position. The last thing anyone needs to for everyone regardless of training and certification to become an are med vigilantly having a bad day or just careless. Also same location cut a piece of acrylic for me and the size is incorrect, also asked them to add color into stain and they turned the stain into reddish paint. Same guy did both things and was confused about what acrylic was thinking it was plexiglass and was completely in the dark tinting stain. By and large they are on average 15/20% higher than Lowe's or Home Depot. After the pistol there we will not be going back and we've been customers since they opened.

Absolutely no customer service whatsoever. I don't get paid by Lowe's to work there and have to…read morecheck myself out! If I wanted to be a checker at Lowe's, I would apply there. There is no one available to help with selection of goods and their prices are higher than competitors that actually have staff to help assist with selection. They show a lot of goods on line but don't have them in store.

Where's the option for zero stars? This location is an absolute joke. Spend your money elsewhere. I…read morewas told I can't rent a truck because I've never rented with Lowe's before. How on earth do you offer truck rental then? Also, since when do employees get to sit on their phones while on the clock in a room out of a customer's line of sight to avoid working? I'm not talking about a breakroom. Whoever she was working in the tool rental department needs a different job. Retail is not her cup of tea. This made-up policy is not listed anywhere on Lowe's Corporate site. I'll help them out. I'll call and write up my complaints so they can have a meeting and get everyone on the right page about their policies.

Manager yelled at me and told me to leave the store and take my business elsewhere and never come…read moreback.. I got a low price item and it did not work. I could not get a refund or exchanged. I had the receipt and was only a few days old. Dont support a place that don't honor there warranty or quality of there tools. They talk big on cheap tools with good warranty but when it comes to exchange or returns they Will honor it and you will lose time and money on what you buy.

Wonderful customer service and clean bathrooms perfect for me to use there lifetime guarantee…read moreproducts for the job

Excellent customer service. I love The Home Depot. My visits never disappoints. The variety and…read morequantity of the products are amazing.

Not to be confused with the Ho Depot, which is basically the nightclubs on Washington Ave we…read moreusually go to. I didn't know that they use facial recognition software and that's really messed up. It's also against the constitution and illegal. You would think that with all this money spent on the technology to stop shrinkage that they could pay well and actually have some pretty good people working here since they can obviously afford extravagant things. Not so much at this location. Low wages and low levels of interest and attitude from employees.

Service is terrible, everyone is incredibly SLOW, and nobody communicates!!! What was a quick 10-15…read moreminute stop turned into being there for 45 minutes... best to go on a day when you don't have anything to do but waste time!

service was rather poor or less. Equipment repair not performed, I think that the performance of…read morethe blower was worse after I paid repair fee. customer service lack kindness reason to go someplace else to fix this issue. Hope this review is useful for someone else.

Neat, well organized, helpful employees, all that you could ask for from a shopping experience…read more Good selection of food, housewares, books, clothing and toys at great prices and a 15% discount made it even better. Will make the trip again.

Today was my mom and I first time visiting an Ollie's store. We had a great time, at first. The…read morestore was clean, organized and there was a great selection of books. The problem came when it was time to check out. The guy on the first register from the checkout line to the left around 1:45pm on December 24, 2024 is the reason I am leaving this review. My mom and I were next in line to checkout and the other registers were occupied by other customers alsobchecking out. When the young cashier guy finished ringing up his customer instead of checking us out next, he walks off and pretends to busy himself with something which was very obvious he didn't want to ring up anyone BUT when the next register opened up and my mom and I walked to the next cashier he immediately went back to his register to take the next customer behind us. At that moment it was extremely clear he didn't not want to ring us up for whatever reason but that was extremely rude! I don't want to say race was a part of it but I can't think of any other reason he choose to intentionally not ring us up when we had the same amount of items the customer he helped before and after us had. This really messed up our first time experience at Ollies. The cashier lady to the right side we ended up going to was very nice and signed my mom up for the Ollies Army rewards. After we left I called and spoke to the manager, I think his name is Mike or Michael. I explained what just took place and he was very nice and said he will run the cameras back and also notify upper management. We appreciate him for hearing our concern and not dismissing us. Hopefully the cashier takes a customer service course or finds a new job where he free to be rude else where. This was very upsetting to be treated the way we were and it being obvious in plain sight. Hopefully a real consequence for the young boy comes out of it.