After spending several thousand dollars, purchasing 5 fixtures, one arrived damaged. The chandelier…read morefor our study ($1258.20) had a nub that was broken off the connecting piece. It was a floor model, as ordering would have taken several weeks/months. We hired an electrician to install our fixtures (Elaine's couldn't offer install on our high ceiling fans). Blake offered a reorder but that would have cost us more $ for the electrician to come out multiple times. I suggested our electrician could solder the piece back on or I could but I'd need to buy would need to buy a solder kit. I emailed and asked Blake if Elaine's would offer us a STORE CREDIT of $100-200 for our trouble and to mitigate some of our extra expense due to the chandelier arriving damaged. Blake responded that I could have 10% off a future purchase. I do not recommend Elaine's. The chandelier arrived damaged. We had to incur the costs of having it fixed. When I offered a very reasonable customer service solution, it was denied. The items can be found at other establishments, some for less expensive. This was a disappointing experience, especially based on how many fixtures we purchased.

Josh was great at helping me get a massive light fixture from his showroom in Katy, Tx to Winter…read morePark, Colorado. He was helpful in decorative art as well for Colorado. It is a cool lighting store with cutting edge fixtures plus access to a whole world of fixtures. They are great at customer service and will be a "go to" source for my design business.

If I could give this place 0 stars I would. The customer service is absolutely horrible. The owners…read moreare rude and will go out of their way to make you feel unwanted and lie to you on everything. Please beware of this location and stay very far away from this location if you are looking for furniture. Go anywhere else but here they have some serious un ethical business practices

Lovely Funiture store with unique pieces . The owner is pretty nice . Some of the items do not have…read moreprice tags ... do not like that I have to keep asking for prices . A bit on the pricey side . But beauty cost right ?

Sylvester did a great job inspecting and replacing all GFCI's in my new home. On time, excellent…read morecommunication, friendly and quality service, fair price point. Thank you.

Good service at a fair price. Silvestre replaced the light in our pet store. He was very corteous…read moreand professional. 100% recommended

Ejaz was very helpful and knowledgeable. He found the list of 12 plumbing items we needed for our…read moreproject in 15 minutes. He really did save our project after a well known big box building supply store failed us. And, the cost was NOT more @Ferguson.

Nothing to do with Ferguson MO which may be a good thing…read more It's not a great store, but it doesn't deserve some of the awful reviews that it gets. Yes it's expensive and yes the service isn't great, but it has a bunch of different options and it's good for browsing for sure. One of the best stores of its kind for browsing, I might add, and in some ways I think it's better than Bed Bath & Beyond honestly. And it has pretty good prices on lighting too and a lot of other places don't these days. I wasn't sure between 3 and 4 but Barbi insisted on 4.

A buddy of mine told me to avoid West Houston Electric like the plauge, I should have listened…read more Look at the picture of the estimate. Ridiculous. I asked for an estimate to install a Tesla Charger, Generator Inlet, and whole home surge protector, thats all. I told them I was competitively bidding the work and this is what they gave me. BTW, I was able to get three competitive quotes for this work that were all in the $1,900 - $2,300 range, so it really was just this company being way out of line with the rest of the market. Then he tried to use scare tactics to get me to do things like spend $10k to replace all my outlets and light switches since the house was built in 2005. He also wanted me to sign a document after receiving the estimate that had not-so-fine print that removed all liability for their work if I didn't do all the upgrades they suggested, including the $10k for replace all the outlets in my house. After I reminded the estimator three times that I was competitively bidding this work and that $23k for all these unnecessary items would not be winning him the job, he pushed for the $23k option again and began telling me about their low financing options. I asked him to leave at that point. I cant imagine how many elderly people or widows are taken advantage of by these types of scare and pressure tactics.

I am quite sure that the service quality is consistently high and responsive. Rolan, who made the…read morevisit, was professional and polite. With that being said, I asked for 2 fixtures, I had purchased prior, to be installed. I was quoted for another 2 fixtures, and $135-150 for 4 bulbs, without any context of CRI and light temp (Kelvin). I am happy to pay well for great service. I am not happy to pay 2-3x mark up on product that requires no labor., i.e. 4 light bulbs.

I walked by Luminous Trends several times and never thought I could walk in to browse. The sales…read morepeople were very friendly. I feel comfortable shopping there. They don't look down at me as I couldn't afford to buy those fancy light fixtures displayed in the front of the store. However, I found a few affordable products that I would like to outfit my house with. The saleswoman introduced herself as Yare as she showed me the product sales specs sheet on the Alcamo LED Chandelier (model 12285.02). That was a gorgeous light fixture with 8 integrated LED to stretch to 180 inches in length and can be curled to 75.5 inches height by 55 inches wide shaped as a dome. I would need a mansion to display this light. I was intrigued with the technology on how LED can illuminate in the form of a rope. I really thought that was fiber optic. Speaking of lights through a tube, I found an LED Bath Light by Modern Forms with the light tube on both sides of fixture. This light fixture with a cinema feel could jazz up my bathroom. If I add this to my bathroom, I would need to remodel the entire house. I'll keep that in mind on my next house. Yare gave me her business card and invited me to check on their website for additional lights that are not shown in the store. So, I browsed through LuminousTrends.com and found a couple of lamps as an addition to my existing lighting. I emailed her my question and she responded very quickly. Shopping at Luminous Trends is convenient. I can shop in person and online at ease.

This store is beautiful, and you'll see it Lumin large over the plaza when you come to eat amazing…read morePakistani food, which is why we usually come here. This is a pretty amazing lighting store located in Sugarland, offering pretty spectacular products of all sorts. So it's very shiny and glitzy and gorgeous and definitely well worth the trip, especially if you happen to be in the plaza already. I like it here and I've been here on a number of occasions now. They're right next to one of our favorite Indian restaurants so we often end up browsing here afterwards. Their selection is amazing even though prices are a little high.

Used them once before and the were great! Today, Tyler came out and installed 2 new outside patio…read morefans (previous had been damaged by recent storm) and installed a wired ring floodlight. Got done quickly all while working around rain issues. Great communication, price and respectful employee! Will be sure to call them again.

From the owner: Our company specializes in great workmanship and customer service! We pride ourselves in helping…read morethe customer fully understanding the process or problems that accorded with their electrical issues. If we can’t fix your problem, you owe us nothing!

I was really surprised to find a real bargain on the lighting that I was looking for amongst the…read moremyriad of art-quality, architectural pieces on display. At every step, they treated me like I was spending a million dollars. It is old-fashioned, small-town, service to earn your business that I will not forget.

Lovely, locally owned lighting store that we have used for both lighting and fans. Highly recommend.read more

I recently outfitted my entire home with LBX Lighting, and the experience was exceptional from…read morestart to finish. Their showroom has a massive assortment of high-end options, but what really stood out was Mike's personalized approach. Mike took the time to truly listen to my needs and style preferences for my kitchen, dining, living room, bar, and guest bedroom. I was particularly impressed by his attention to detail; he offered several different options that fit perfectly within my budget without sacrificing the high-end look I wanted. The installation by his technicians was timely and professional, covering everything from the interior to the front door and garage. The lights are beautiful and I've received so many compliments. If you want customized service and a team that cares about the details, go to LBX!

I've been a loyal customer of LBX Lighting for years, and I can confidently say their customer…read moreservice continues to be second to none. Every interaction I've had--whether for a quick question or a full installation--has been met with professionalism, kindness, and genuine care. Most recently, I had a new lighting system installed, and the entire process was seamless from start to finish. The installation team arrived on time, worked efficiently, and made sure everything was perfect before leaving. They even took the time to explain how everything worked and cleaned up thoroughly afterward. It's rare to find a company that consistently delivers exceptional service over the long term, but LBX Lighting does just that. If you're looking for high-quality products, expert installation, and a team that truly values its customers, this is the place. Highly recommend! Thank you Michael!!!! You are a true gem. Very rare to come across in these company's is meeting an organic and passionate leader.

Small design center located in La Cantera. Although just…read morebrowsing, was asked immediately if needed assistance and their store was well designed for kitchen ideas and ways to maximize space. Would definitely use them if needed in the Katy area.

Stopped by because IKEA.. Duhhh lol. It is only a home planning location and not the full store…read more It's smaller than your average but still provides all the Ikea vibes and vision that you will need to start your home. There's a look book and you have many options to choose from. It is the same cost as a full store. It's in the town center plaza. Ample parking. Nice staff.