Absolutely beautiful products and beautiful showroom…read more The customer service is HORRIBLE. I was one of two customers there and could not get help. I did see about 9 employees hanging out. I asked the lady at the front desk for help and she told me to walk around and get it. I couldn't get anyone to help me so I went back to her. She said they didn't have time to walk around with people and answer questions. I am shocked and so disappointed because they do have beautiful stuff that is high quality.

I have been a customer here since soon after it opened years ago. They sell all kinds of trim…read morecarpentry material as well as doors, windows, and hardware. Tassos is a great salesman and the owner, YJ, is very friendly and keeps competitive pricing that beats other suppliers such as Probuild, Bison, and BMC. They offer delivery of materials and can order custom materials for you if it is not in stock. If Tassos is not available, both David and Vita are also excellent employees with whom to work.

Got a chop saw motor replaced for $181.98. It took over a month for repairs and it burnt up a week…read morelater- they covered it under warranty. I called today and Natalie said that it has been ready for a month. Had my Cell phone number, office Number and email. Never received any communication that my saw was ready for Pick up (Natalie says she called my cell phone number But I have no missed calls or voicemails) Natalie is the most unprofessional "Business owner" I have ever met. Picked my saw up today (4.5 months after original drop off date) It works, We'll see if it lasts. Spend the extra $100 and buy a new tool from someone else

I found H&H Tool after I purchased a Milwaukee drill from Home Depot. I had the drill for about 3…read moremonths and it stopped working. I tried to get Home Depot to help me out but they did not help at all. So I looked on- line and found H&H Tool. They fixed my drill without any problems and did it under warranty. It did not cost me a thing. This happened about 2 years ago and I am still using H&H Tool they never disappoint me. They also keep track of all my tools so if one breaks they can file the warranty without me looking for my receipt.

Years later...my kitchen cabinets are just as amazing as the day they were installed. Love the pull…read moreout drawers! Love the pantry cabinets. Hindsight, pull out drawers in pantry cabinets....but that was my rookie mistake. Funny thing, i found my design drawings from years ago....and i remember changing my layout after looking at the design for a day or two. I am glad i did. The team was great when i made the change (before i ordered my cabinets). Overall, no complaints...

Highly recommend Premium Cabinets. They were super easy to work with and always in communication…read moreduring the planning and ordering process. They provide a digital layout of the cabinets in your space which makes it so much easier to envision. Mike went above and beyond to make sure everything was perfect. The cabinets are great quality and love how everything is so customizable. Can't express how much I recommend using Premium Cabinets! (and all cabinets are soft-close!)

I signed a contract and paid a 50% deposit to install hardwood floors in my home with Adam. When I…read morewas finally able to get ahold of the scheduler he looked up my file and said he would need 5 days straight of unrestricted access to my home. I am a single parent who works and do not have this type of schedule or time available. It was never discussed up front that they would need that much time straight and no other solutions such as phased scheduling was offered. They immediately jumped to cancel the job without my asking. I'm feeling like I lucked out as what company is looking to get rid of work? Would not recommend.

I can't say enough good things about Adam and the team at Greater Houston Flooring. In addition to…read morebeing genuinely good guys, they are professional and perform high-quality work. I had an existing wood floor that buckled due to moisture, and rather than just immediately replace it, which was the recommendation of all of the other contractors I spoke with, Adam took his time to identify the root cause of the issue and make sure it was corrected before he replaced the floor. These actions undoubtedly saved me from having to replace my floor a second time down the road. I would recommend this company to anybody who is in need of floor work.

Ihave only just begun to explore Katy Tile , but so far, the guys have been very pleased& every…read moretime I go in, I learn something new!

KT&M replaced aging tile on our front porch. Superior quality work coupled with a reasonable price…read moreis reason enough to highly recommend these folks. The fact they are very personable and easy to work is a nice bonus.

In February of last year, my mother hired TCP for a screened in patio project that included a…read morefireplace, grill, and mini fridge. The project was supposed to take approximately 2 months. It has now been over 9 months, and the project is still incomplete. Throughout the process, TCP was extremely unprofessional, and the quality of work is unacceptable. The patio foundation was later described by their own contractor, Dean, as being done incorrectly poured and "messed up." We have him on recording stating that the foundation and other parts of the project were done poorly. The concrete now has major foundational cracks (confirmed by independent inspectors), further confirming that the work was done improperly. In addition to the poor construction, TCP caused serious damage and safety hazards, including: - A gas leak (while adding a speaker that they "forgot" in the process of construction into the ceiling, their contractor tried to force the speaker in near a gas line in the ceiling and caused a gas leak). -Flooding that left our yard underwater and muddy for months and still comes into the screened in porch (also causing structural issues) -Extensive damage to our yard and sprinkler system -Construction trash left all over our property for months -Nails and razor blades left on the ground, which resulted in our dog cutting their paw -Blood splattered all over the inside of the porch from a worker that was never cleaned up -We had to hire help to come in and clean up their construction trash and mess -The inspection has failed 3x by The Woodlands and it still won't pass inspection Because the conditions became so unsafe and unsanitary, we were forced to hire help to clean up after TCP abandoned the project. After Rob Douglass, the owner, came out to look at the work, he made rude and inappropriate comments to my mother, even mocking her for what she requested that would bring the project up to code to pass inspection and properly fix the issues. This behavior was completely unacceptable and disgusting. Since then, TCP has stopped responding entirely. No communication, no accountability, and no effort to complete or repair the project. Due to the seriousness of the situation, we are now working with an attorney. What was promised as a short stress free project has turned into a year-long ordeal involving unsafe conditions, structural issues, abandoned work, and a complete lack of professionalism. I strongly advise anyone considering TCP to look elsewhere.

What was sold as a 2-month patio project has turned into a 10-month nightmare and is still…read moreunfinished. Nearly every part of the structure has issues. The main contractor, Dean, either quit or was fired partway through the project. From that moment on, the company effectively abandoned the job. I have multiple recorded conversations in which Dean admits fault for several major problems, including the way the concrete was poured. I've since had multiple independent experts inspect the work, and they've confirmed serious foundational defects that are already visible less than a year after construction began. TCP has completely disappeared and has made no attempt to resolve or even address these issues. They were not the cheapest bid, and I chose them specifically expecting a smooth, professional experience. Instead, it has been constant stress, delays, and escalating problems. Because of the extent of the defects and the cost to repair their mistakes, I am now working with an attorney. The repairs will cost thousands of dollars due solely to their poor workmanship.

Fast and reliable service! And friendly people in person and on the phone! They go above and…read morebeyond! I highly recommend them!

First off, Brandon showed up at my house without a mask! I asked him to put one of mine on and he…read moredid, but really, who shows up in a pandemic without a mask? Then when I walked into their showroom, again, neither him or the assistant was wearing a mask. Brandon did make note of what I wanted in an outdoor kitchen and did an awesome drawing, but it wasn't exactly what I wanted so I called the assistant to have Brandon call me before he started the revision with the changes, he didn't call back, strangely enough, the assistant called me a week later to set up an appointment and I asked her if she asked Brandon to call me and she couldn't remember. So, I said I can't make the final appointment until he calls me back so I can tell him the changes. He did finally call back a week after that and I told him the changes, but now it's been going on 3 weeks to make those minor changes and he still hasn't called back to show me the new changes in the 2D and 3D drawings so we could move forward. I guess I won't ever hear back from him. Just to note, I was told I would get a 2D and 3D drawing, I only got 1 of those for my money which was $300, but it wasn't the one with the final new changes (what a rip off). Guess he doesn't want to do business with me as the reason he is avoiding me. So disappointed in how I was treated. I've moved on to other companies that ARE interested in doing business with me. Avoid this company.

Excellent experience with Kitchen & Home Design Inc.! Mamoon and Hany were both professional,…read moreknowledgeable, and easy to work with throughout the entire project. The quality of work and attention to detail were outstanding, and everything was completed on time. Highly recommend them for any remodeling or construction projects.

I recently contracted K&HD to remodel my home. Things began well but quickly went bad…read more Subcontractors failed to show up as scheduled and I was rarely communicated with. I had to chase them for status and follow-up. The project took 4 months to complete with workers at my home less than 1/3 of the time. Work quality was poor and I had to QA the work. Agreed to rework was not completed. I contacted K&HD and informed them that I would have the balance work completed by others after giving them over 4 months to finish. Needless to say, I did not agree to pay for unfinished work. After expressing my discontent, KH&D sent me an invoice with outrageous costs for "changes" that they failed to communicate/get approval of in advance. They have failed to send anyone or communicate with me to rectify the situation other than the project manager who was originally assigned the work. My original intent was for K&HD to complete the balance of my remodel; however that plan changed when they failed to perform satisfactorily. I am very disappointed as I had high hopes for K&HD originally.