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    Countertop Services

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Countertop Services

    Countertop installation

    Countertop refinishing

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    Milestone Countertops - The wine/liquor bar countertop.

    Milestone Countertops

    (20 reviews)

    $$

    Spring Branch

    Seem like nice guys but -0- accountability. After breaking 2 out of 5 expensive slabs, provided…read more'remnants' ie., scraps and ordinary quartz as replacements for another $2,000. No shows on successive appointments. Not a great experience.

    I was looking into getting new countertops in kitchen, reached out to Milestone and explained to…read morethem the type of material I was looking for, which was quartz with grey veining and repeated mentioned I wanted veins going the same direction through out kitchen and no visible seams, I was assured they could do the job. Day of install came and one of the panels was going vertically and everything else horizontally. Reached out to John and after a little back and forth he agreed to replace the panel at no extra charge. When day of replacement came it was only a crew of 2 guys, they struggled a little to move stove and were concerned about gas line as they were unsure how to close it, the guy in charge took them outside and told them to be quiet, stop complaining and get it done. 3 months after replacement section was installed and final payment was made my countertops cracked! I reached out again via email to John, several people from his team came out to look at countertops a couple of times and I was told they'd replace them once they had the same material leftover from another job. That was over a year ago! I repeatedly reached out to John and James who now no longer works with John and I was just given more excuses. I consulted with another company and I was told the reason for counters cracking was most likely bad installation since there were no signs. We also paid for cabinet lighting and lights went out a day after installing after having guy come out multiple times we gave up. I have recently filed a complaint with the BBB, countertops should have come with some type of warranty for at least a year.

    Diamond Cut Granite - Quartz

    Diamond Cut Granite

    (5 reviews)

    I can't say enough how pleased I am with our countertops! We have been working on a kitchen…read moreremodel disaster forever so I am still in shock at how quickly the countertop situation went. I was given Jeremy's phone number on Sunday, October 11 by a friend who found him online. I called Jeremy Monday morning and he told me to send pictures of my kitchen for an estimate. I sent pictures at 12:39 and had an estimate at 12:46. We couldn't go to Houston to look at the granite until Saturday morning. The inventory is huge and we walked around and around for about an hour and a half before finally making a decision. Once we picked out two slabs we sent the info to Jeremy who immediately called to set up an appointment to take measurements. Jeremy arrived at my house Monday, October 19th and scheduled installation for Wednesday October 21st. Today, Wednesday morning Douglas, Manollo and Rider show up with my countertops. These guys are the best of the best! Excellent work ethics , super polite and OMG the awesome personalities. They were in and out too fast as I was enjoying conversing with them as they worked. Again, I am still in awe that I actually have countertops already and how gorgeous they are! I will be telling everyone I know to call Jeremy and his awesome team! Now if only the rest of the house could be finished...

    Unfortunately I cannot recommend Jeremy Faerman from Faerman's Construction D.B.A. Diamond Cut…read moreGranite Company. He gives great customer service over the phone, is very eager, always available, good at scheduling, and willing to meet you at the right price point, but when it came down to the actual work that was done, the quality suffered. Perhaps it was because of the crew he used that day - perhaps it was because it was the Friday before a long weekend and they simply weren't there to do their best work and instead did their fastest work - but numerous people have commented on how poor the fit and finish of our counter-top is. After they had installed our white marble counter-tops I pointed out that there were brown striped stains in certain places - I then determined they had left the thin wood template they used to cut the slabs to size, sandwiched in between the slabs while they traveled in the truck, and the rain had leached the stain out of the wood and into the marble, drip lines included. They said the stains would eventually sink into the marble and disappear, but it was so bad on one of the pieces that they used up more of our marble to remake that piece, but didn't have quite enough to make it the same size, so had to glue a small piece on the corner. But it was so late already that they rushed the work and it didn't come out well. The sink was installed using some pieces of broken plywood, screwed crooked to the inside of the cabinets to sandwich the lip in place. Not exactly 'proper installation hardware'. After that, for an additional fee I was sold a 'sealing treatment' for hundreds of dollars, which turned out to be Jeremy using a thin old rag to wipe a stone sealant liquid over the surface - except nobody cleaned the marble off first, so it still had layers of dust on it from all of the work that had been done with it that day - resulting in circular swirling scratches over the entire surface that readily appear in sunlight. One of the bar counter-tops isn't level and visibly tilts forward, one of the back splashes isn't flush, and all over the kitchen, the edge laminate seams and slab seams have chips filled with grey epoxy filler in multiple places, not to mention a couple of the chips that were in the top surfaces already when they arrived (this has to occur after delivery to the stone provider because you can tell when they have no polish on or in the chip). And those stains they said would disappear? They are, almost one year later now, still very visible. So after it all, even though Jeremy (who never came out again himself) sent an associate to check on the stains, they did nothing to rectify anything, but still demanded final payment for the work. No refund, no offer to redo or correct anything at their expense. It may be BBB time, except they aren't registered with the Bureau....

    Countertop Services - countertopinstall - Updated May 2026

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