Made an appointment well in advance. Drove 2.5 hours for it. The lights were off, and nobody was…read morethere. All the furniture and office equipment were still there. Nobody answered the phone, and the voicemail was full. I tried calling again several days later, but still no answer. Based on other reviews, it seems this business is now closed/defunct. What a shame. Kelvin was great. Edit: Kelvin reached out to me and was very apologetic and eager to make amends. Apparently, he doesn't have staff anymore, it's just him, and he has a new phone number, which is on his website. He's still open for business. Updated my rating from 1 to 4 stars to reflect the overall great service I've gotten. If I still lived in the area, I would continue to use him.

Anyone know what happened to Dr Tang? I tried to make an appointment but saw they're closed?? No…read morenotice? No option to get our records? Seems pretty sudden. Hoping he is ok! But seriously, how do I get my records?

Location is good along with the boutique atmosphere with a wide selection of eyeglasses…read more However, I cannot give the 5 stars because they blast loud hip-hop music on the speaker near the front desk. I am not sure why as the business is not a restaurant or a beach bar. Also, it makes it harder to communicate upon check in and check out ect.

Dr. Wu has always been exceptional. Where things fall short is the service. I was notified that my…read morenew contacts were ordered and I waited several weeks since my schedule is rather packed. Eventually I called and was told they were there already. I suspect they arrived earlier but I received no notification.

How lucky are we to have Eyes on Hartz Optometry located in our Town of Danville. My husband and I…read morecan't say enough about the service we have received from Dr. Jennifer Hoang and her assistant Caylyn. They are professional, courteous, patient, and have delightful personalities. Eyes on Hartz Optometry offers a great selection of high quality and stylish frames. Dr. Hoang also performs very thorough eye exams. Eyes on Hartz Optometry is top notch and highly recommended; you won't be disappointed!

Today, on a lazy Friday afternoon, my girlfriend and I walked into eyes on hearts optometry. We met…read moreCailyn today. Cailyn is amazing! She had the best customer service for an optometry office anywhere and everywhere - ever. she exemplifies the Nordstrom way of customer service and I really appreciate it. So much so, I found out that they take VSP and I can't wait to have my next eye appointment here.

Amazing! Long story short, my baby needs glasses and I did not know it was a long process. I went…read moreto different stores and no one could help us. We ended up getting some glasses at a local office by my house and the wait was 4 weeks. I found this place because they carry tomato glasses for babies. As soon as I called the Dr was very very helpful. When I went in person he helped so much! Explaining everything that I needed to know and more. Found glasses that my baby felt comfortable in. They were ready in about 1.5 weeks (Im still waiting for the other glasses by my house). He was very careful and precise with the glasses so my baby could be very comfortable. He is awesome!!! So is his assistant. They are both very nice and want the best for you! I 100% recommend this place!

I stopped by Valley Opticians with some skepticism that they would be able to help me replace…read morelenses in my 20 year old feather-weight titanium frames which 3 other opticians either declined to touch due to their perceiving them as too fragile, were unequipped to fit the lenses, or required me to sign a damage waiver to outsource the fitting. Originally, I chose the latter option but was notified after a week that the lens crafter opted not to attempt the job. When I met Dennis and described to him my issue, he immediately took "interest in the challenge". He examined my frames meticulously and detailed out to me the specific work necessary to fit the lenses into my frames. I quickly felt comfortable knowing that I was finally dealing with someone who was personally experienced in crafting lenses. Samantha made the shop very welcoming and I felt in good hands. Dennis straightened out some bends and hand crafted the lenses for perfect fit. My glasses were returned with new lenses and looked balanced as if new. Thank you so much for the specialized work!

OCEG has been a great experience for me from start to finish. From the front desk to imaging, the…read moreexam, and finally selecting glasses, the entire staff is friendly, professional, and efficient. I've seen both Dr. Duong and Dr. Lang, and they are knowledgeable, caring, and easy to talk to. Special shoutout to Felipe, who has helped me with glasses, custom sunglasses, and even repairs--his knowledge and skill really stand out. Highly recommend.

Awesome service, incredible, super-friendly, and experienced staff! They actually answer their…read morephone, return calls promptly, and getting my frames and lenses takes only about 2 weeks. Great warranty service too.

Love Vivid Sight Optometry! Located across from Massimo on Locust in Downtown Walnut Creek, Vivid…read moreSight is one of the best Optometry offices in the East Bay. I have been a long time client since 2006 and have been coming here since before Dr Villa took over the practice. The space is updated, neat and trendy, Dr Villa and Dr Shakeri are absolute gems. They always manage to make the process of getting your Rx as painless as possible. Connie and the rest of the staff are friendly, efficient and very knowledgeable on what is covered through insurance. I am a lifelong client and will continue to get my glasses and contact lenses from Vivid Sight Optometry!

Vivid Sight was so easy to work with and offers a variety of frames for all price points. They have…read morea decent amount of designer frames from names such as Tom Ford, YSL, Gucci and Prada. It would be nice if they could also add some Chanel and Celine options. However, I wanted some lightweight frames for my new prescription and needed a wider frame. Darlene helped me with finding frames that fit my face and even ordered a size so I could come back later to try. I originally liked a pair of Silhouette glasses, but the price point was above what I was expecting, so Darlene helped me find some Ray Bans as an alternative which I ended up liking better. She was also great with showing me color options on her computer and what would go with my skintone. I ordered just in time for my 2024 insurance benefit and can't wait for my new glasses to come in. I highly recommend Vivid Sight!

Superior selection, superior service. The prices are fair too, and they give you good discounts.read more

I'm not from the East Bay but, was here for an extended period. I had been too busy to get my new…read moreprescription filled. I was at the nail salon next door and, I happened to see Pearle Vision so, I thought I would go in and see if they could help me. Best decision ever! They were very helpful and patient, I tried on many pairs of glasses before I chose the right ones! They made getting glasses a fun experience. Glasses came in a couple of weeks and, they were perfect right out of the box, which was a nice surprise. I know I can go back with any problems and, they will be resolved. I recommend the Alamo Pearle Vision. Thanks girls, you were great

My wife and I have been going to EyeLab for about 8 years for regular glasses, computer glasses and…read moresunglasses. -The service from Pete is always great, even when my optometrist made an error, Pete remade the lenses at no charge. -EyeLab has a great selection of frames, but if you have your own, Pete can put new lenses in them. -Pete can show you the difference betweeen polarized lenses and un-polarized. Polarized can make it hard to see screens in vehicles. -EyeLab can make computer glasses which help reduce my eyestrain a lot. -Prices are less at EyeLab than 2 other places I checked last year. Visit Pete at eyelab and you will be very happy.

Pete is a true gem. The folks at my optometrist office (and also Costco) couldn't fix my glasses so…read morethey both tried to sell me new glasses. Someone told me about Pete at EyeLab and he fixed my glasses in about 10 minutes. Super reasonable price as well. Thanks tons Pete!!!

The front desk staff needs a lot of improvement. First they called me to tell me my copay was $160,…read moreI called VSP, and they told me no, it is $10. Then they called me back and set up appointment for Friday morning, then they called to say, no, it was a mistake and they were looking at Thursday schedule and they only have PM appointment. I went there and after waiting around for a while it turned out my name was not entered in the system to let them know I was there. I was kept waiting for 45 minutes for pupil dilation and my appointment took at least one hour 15 minutes. I hope they improve the front desk and scheduling.

We have known Dr. Neves and Dr. Delayney for a long time. My mother was a patient of Dr. Neves way…read morebefore he opened the office in San Ramon. When Dr. Neves and Dr. Delaney opened San Ramon office we switched (my ex, 3 kids, and myself) and became regular patients of Dr. Delaney. Both doctors are great. That is the only reason we still go there. That being said, the front office staff is very rude. They don't know how to treat their customers. Be polite and little more respectful. Otherwise, people will stop going to your business. There are always other options.