A-Line has come to our rescue a number of times. They are fast, efficient, reliable, and honest…read more We highly recommend them. We originally had a top of the line lock installed, then later changed it to a cheap deadbolt. It was a waste of time for everyone. We highly recommend you spend the money for a secure deadbolt. The cheap one kept failing in the below zero temps. It's made of cheap metal. The more expensive deadbolt won't do this. We've been highly satisfied with A-Line every time. Thank you, A-Line.

I had my lock replaced by A-line Locksmith a couple years ago. They responded quickly and from what…read moreI remember were good to deal with. Unfortunately I had misplaced my receipt over the years and wanted to inquire for a new one. Before making the call, I had on hand the "key number" card that was given to me at the time, for I was told it was important since it determines which type of lock it is. Thinking it was enough information for a receipt, I called the number printed on the card. A woman picks up and asks me what day I had my lock done and that the key number given to me is of no use. I couldn't remember the exact date, but gave her the approximate months. I asked if she would be able to send me a copy of it through email. She responds with "We don't have email, only fax". I found it highly absurd that a business did not have an email so to make sure I was hearing things right I asked again and nope, A-Line Locksmith doesn't own an email account. Since I didn't have fax I asked if she could send me a picture of the receipt through a cellular phone, which she responds with not owning a cellphone either. Then I asked if there's an office for me to pick up the receipt, for which she responds with "Richmond" at first, then correcting herself to only being mobile and there are no locations for me to get it. Shocked at what I'm hearing, I tell her I didn't have a fax machine and (this is my favourite part) she responds with, "I have thousands of receipts to go through, if you don't have a fax machine then you're wasting my time!" I was pretty upset by then and told her to give me a call when she finds it. After hanging up I couldn't put my finger on why all of that didn't make sense... then it hit me, my FIRST communication with A-Line Locksmith was through TEXT MESSAGING. I had inquired about a lock with a text message which included a picture! I go online to find their website, and I was right, they have a cellphone and email. I text them letting them know that I had called earlier and didn't understand the lie about not having these forms of communication when it clearly states it on their site. I texted the approximate months for when I had the lock done and asked again for the receipt to be sent to me. No response. The long weekend goes by. No call back. The following week I gave them a call and left them a voicemail. No response. I called them again and of course they didn't pick up, nor called me back. Sure, A-Line Locksmith is great when they want your business but after that, you're really of no value to them. After 30+ years of business you would think that they have learned a thing or two about customer service. If you need a lock done, spend your hundreds of dollars elsewhere.

Marcus just replaced a security deadbolt lock for our garage door…read more He was professional, polite and punctual. I highly recommend Broadway Locksmith! Thank you!

Friendly staff but.... I went to have a key made for a newer car. I went in person the first time,…read moreprovided the key and year/make of vehicle to see if they could do it as it's a vehicle that has a fob which needs to be programmed. They said they could do it and had the right fob, but would take an hour or more and needed the car for a bit. Called the morning of the day I had time, brought the car to them and after they looked at my fob for 10 min decided they didn't have the correct fob. I asked if they could order it. They said sure, but then decided it might not work given my car is 5 years old.??? So, that's why I came with the fob prior, advised of the make, model and year.... They were nice, but if they don't have the expertise or correct parts why waste a customers time???

They claim to be 24/7 and are BCAA's go to recommendation, but sadly I've been calling them since…read more5:30pm and no answer. It's been 4 hours and I've given up. Waste of time, go somewhere else.

I emailed for a quote for and Todd emailed me back promptly and asked me to send photos of the…read moredoors that I needed worked on. I sent the photos the next morning (as he emailed me after I had left the office for the day) and have not heard back from him. It's been 2 weeks and he hasn't bothered to send me a quote. I've even emailed to ask if the quote was ready last week, and nothing. Very unprofessional. How hard is it to email someone back and say "Sorry, we don't do what you want" or "Sorry, I had something come up"??

Safe & Secure is there when you need them! They are so kind, helpful, efficient, trustworthy, and…read moremost importantly incredibly knowledgeable! I trust Safe & Secure 100%! They're so reliable! They deserve all 5 stars & more because they're simply the best!

We have used Safe & Secure locksmith for well over a decade and they are excellent!!! We have had…read moreeverything from getting special safety keys to rekeying old locks, changing out deadbolts and locking knobs to getting keys copied. With multiple generations who have lived in our home, the key situation was a mess. I reached out to Safe & Secure and had someone come out to assess and then do the work right away. Locksmith arrived on schedule, thoroughly evaluated what could be done, then competently proceeded with the work. He was exceedingly professional, brilliantly figured out some creative solutions, and very pleasant. Took a couple of hours and voila! Our lives are so much simpler and more secure. We will continue to use Safe & Secure a highly recommend them to others!!!

This is practically an institution in the Westend! Accurate (which took over Devak years ago) have…read morebeen running this with the same great service for years. Always friendly and I've had many keys cut and a troublesome lock set replaced without any issue.

I love these people!…read more My key was jamming in my lock and they sent someone out within 20 min and cleaned the lock and didn't charge me for it as they said they guaranteed their locks for life. I hope the new owners have the same heart!!

Professional friendly installation and listened to our questions and provided answers... thank youread more

Passionate, honest locksmiths that genuinely care about each of their customers…read more Having just moved in to our new office & warehouse, we needed some lock work done. We called a few locksmiths but none were available on short notice, but luckily these guys were. Jason (owner) is a great guy to deal with. Super friendly and knowledgeable, he's definitely not out to rip you off like a lot of trades people. One of the locks we had was a seldom-used brand. Instead of trying to source one, he creatively found a generic lock chamber that would work, saving us $$. After quickly finished the re-keying, Jason went the extra mile (at no extra charge) inspecting our facility for possible security holes. Sure enough he noticed we didn't have security collars around a couple of locks, making it easy for someone to break in. So he installed some heavy duty collars. He also pointed out different ways a thief could break into our building without being detected, which was obviously good to know. Thankfully we don't store valuable goods. When it comes to any trade, when you find good guys (or gals) you stick with them. I highly recommend calling West Coast Mobile for your locksmith needs. Are they the cheapest? No, but definitely worth every penny. If you want to be cheap on your security go ahead. You'll get burned later.

10/10 would recommend! My door handle and lock were not working properly, but they came the next…read moreday and fixed it very quickly. They first tried to fix the hardware I already had before installing a new one once it was clear the original was too broken. They even helped me with a closet door that was stuck. Reasonable price, too!

Great response time, professional service and the quote was accurate. Will definitely recommend to…read moreeveryone!

Accidentally got locked out of one of our rooms, so we googled "burnaby locksmith" on a late…read moreSunday night. Instant response, 30 minutes travel, problem solved in 5 minutes for a reasonable callout fee. Can't complain about the result -- thank you Nicholas.

We called in the morning and was able to have someone in later in the morning. Nicholas was super…read moreknowledgeable, friendly and polite. He made suggestions and didn't recommend anything that wasn't necessary. We had a lot of questions and he patiently answered them and addressed all our concerns. His work was thorough, clean, and efficient. I didn't do a any comparison pricing but felt the cost was fair especially for peace of mind. I would totally recommend him. Actually, I already told my co-workers and friends.