We visited Aki Sushi expecting a simple, decent meal based on the high ratings, but unfortunately this was one of the worst dining experiences we've had in the Tri-Cities. Service was disorganized from the start. My wife requested water with no ice, but we were immediately brought a glass full of ice by a different server who wasn't even assigned to our table. From there, communication between staff appeared completely disjointed. The food was equally disappointing. I ordered spicy chicken teriyaki and received what was essentially plain grilled chicken with almost no sauce--nothing resembling a proper teriyaki dish. We also attempted to order nigiri, but were told the server needed to check with the chef. No one ever came back to follow up, and we were never given the opportunity to order sushi at all. Throughout the meal, no one checked on us, asked how the food was, or tried to correct anything. The only acknowledgment we received was a brief apology when they brought the check, mentioning we weren't able to try any fish--which was exactly what we had been waiting for. The overall experience felt inattentive and poorly managed, and the lack of follow-through made it especially frustrating. Based on this visit, we won't be returning. read more

Still a great value for a superb vegan meal. Years later not a disappointment. Waiter said we were the first customers to order this in her tenure. read more

Aki Sushi - Vegetarian box dinner - Sushi Bars Near Me - Kennewick, Washington

Simply fabulous Japanese food, both cooked and not, and very nice service. This is a don't miss it place.

Went for lunch lobby was a little full. Maximum capacity is 49 people. Lobby was clean and shocked Although a little busy service we semi speedy. I ordered the veggie roll & green peace, with soy paper. When you order a soda you are given a can not fountain drink. read more

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The service and ambiance were good. I ordered the Tokyo ramen, it was mid, the broth was very salty. I also tried their salmon skin roll. The roll was amazing read more

Food was delicious and fresh. Appetizers and other foods arrived in a well timed manner. Place was clean and will definitely come back again. read more

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Exceptional sushi! We knew it was a good place when we arrived at 12:10 after it opened for lunch at noon, and we got the last two seats in the restaurant. Great service. This is not the place to go if you are in a hurry, at least not when we were there. Great quality and lovely people. read more

Great place! Gyozas are amazing! Rolls are superb! Everytime I'm in the area it's my place to stop.

Greeter was a dude with longer hair that didn't have the best customer service but the food made up for it! Tonkotsu Ramen was fire! It's was busy which in my opinion speaks for the food. Ambience was good! read more

Aki Sushi - Tonkotsu Ramen - Sushi Bars Near Me - Kennewick, Washington

This place is amazing! They have the best sushi in town. It is so fresh and the presentation is beautiful. The service is amazing as well. I felt like I was in Japan! It is not very big inside but it is quaint and cozy. read more

I probably eat here twice a week or at least use to The food is close enough to authentic tasting Asian sushi you can get here in the Tri. A few servers are very sweet and look out for your table. Others not so much. Love the food but have been hating the service recently and how I've been getting treated when I go inside. I'm probably just about the most unproblematic person to ever order. Same thing EVERY SINGLE TIME and yet when I order the server always acts like it's so unpleasant taking my order. No longer feel welcome here. Again, really good food. I recommend ordering out. Know what you'll order beforehand otherwise you will feel rushed on the phone. read more

Went for lunch again today after a nice first impression yesterday. Last meal while in town. Was more soup weather today so decided to try the veggie ramen and a shrimp and veggie tempura app. Total was around $25 including tip. Both dishes were solid. read more

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Super good and fresh fish !!! The service is amazing and the place is cozy like in Japan

Have eaten here a few times and Ira amazing every single time. Will keep coming back until it's not. Lol.

Best Sushi in town,best service and best deals.Like if you dine-in it is half price. Can not beat that deal, and their is made with culture.

Super fresh Sushi handcrafted by a real sushi chef. Had the Spider Roll and Godzilla Roll. Very good. The Spicy Tuna was a little too spicy for my wife but I loved it. Nice ambiance and very welcoming. read more

I really enjoy this place as a local, neighborhood sushi place. Food is good. Service is always great. And reasonably priced. read more

Aki Sushi - The sushi bar - Sushi Bars Near Me - Kennewick, Washington

Ruined a valentines date. We go about once a month for the past three years. For the past 2 times we've gone the service has gone right out the window. We order an appetizer drinks and 5 rolls and not the cheap ones. Usually spending over $100 every time. However we have waited upwards of an hour the last two times. Not getting check-ins. One of the two times we ordered our appetizer and showed up after the rolls showed up. However last night was the last straw. If you want better service try somewhere else. It's just getting worse. Even had a waitress come up after we ordered and asked us what we wanted to order. That was the moment I realized they never put our order in to begin with. read more

Wow, this place is definitely a hidden gem! If you're in the Tri-Cities area, you have to try the food here. The freshness of the fish is outstanding--everything was perfect. I wish I had taken a photo to share, but honestly, if you don't enjoy the food here, you probably just didn't know how to order. I ordered nigiri only, and they don't skimp on portions--the fish pieces are generous, and the fish-to-rice ratio is spot on. You need some sushi knowledge to order well, but I'm thoroughly impressed, especially for a small city. My friend ordered rolls, and wow--they were incredible! I highly recommend the roll with wagyu. Loved it--10/10! read more

Came here for Mother's Day. We arrived right when they opened for dinner, which was good because soon after it filled up fast and people had to wait outside for a table. They don't take reservations here. Very small inside. The rolls are amazing! The gyoza was delicious too! We also ordered the Teriyaki Beef, not our favorite dish. The beef was very chewy like rubber and served on a bed of lettuce, which isn't good when you plate it in a Togo box. Back to the sushi, it was fresh, flavorful, delish! I think that's their claim to fame! The service is ok, no one is super friendly but they're efficient. It's also weird they didn't have fountain drinks, it's all in cans, so no refills. I think next time I'll just order Togo. Sushi is fabulous everything else is just mehhh read more

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A hidden gem! I stumbled upon this restaurant because I was sick being unable to find food that was compatible with my food allergies at the conference I was attending at Three Rivers Convention Center. I came here because it was close by and because of the good Yelp ratings and it didn't disappoint. High quality fish and very fresh. It was also fast, with great service and nice décor. Highly recommend. read more

Aki Sushi - Sashimi lunch special - Sushi Bars Near Me - Kennewick, Washington

Great atmosphere and attentive service. Food quality is excellent, honestly one of the best Asian restaurants out here in Kennewick. read more

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I drove by the place the night before and read the reviews which were good. I decided to try it out. They have a pretty extensive menu. I went with the salmon dinner which had 3 pieces of salmon sashimi, 5 salmon nigiri of various forms, one Alaska roll. Also miso soup. The miso soup was too salty for me. Now for the sushi it was so-so. The fish was fresh but the rice was not. There was no flavor, very bland. They also had some ponzu sauce on some of the nigiri which also was bland. I mean fish freshness is very important but so is the rice. I would not go here again. read more

Aki Sushi - Salmon Dinner - Sushi Bars Near Me - Kennewick, Washington

Aki Sushi is our favorite sushi spot in the Tri-Cities. We highly recommend it for anyone who loves sushi, sashimi and ramen soup. You've got to try it!! read more

I've been going here for years. Staff and service is amazing and the sushi is incredible.

Excellent... Good prices... A nice find.... Will return... Good employees. Good Good Good Did I say good? 85 characters is a term paper!

Fortunately, the food was really good. Fish was fresh. Nice presentation and great menu variety. My only issue with my experience was that I felt "pushed" out the door. I arrived for dinner close to 7:30 and the restaurant closed at 8:30 (although it stated 9:00 on Yelp). They didn't seem terribly busy but my first order took a while to arrive. Then they completely forgot about my last order. I was sitting at the sushi bar when the chefs started putting everything away. When I asked about my order of Uni, it had gotten lost in the shuffle of hurrying to put everything away. The server brought my check before I was even finished eating and then came back and asked me to close out - also before I finished eating. That is a first ever experience of that kind and it makes me reluctant to come back. read more

Wow. 250 miles from the ocean and fresher than SEA. Staff is amazing and for $65 (with tip) got a monster plate of sashimi and two glasses of sav blanc. Was looking to eat light but great food pulled me in. Will be back. Small place so know that you may wait for excellence read more

I love the sushi selection and they have a great selection of "cooked" foods! The service was excellent as well.

A really good sushi spot in Kennewick! My friend and I were stopping by on a roadtrip and tried to go to another restaurant, but the wait was over an hour so we found this spot on Yelp and decided to come here instead. When we arrived, we put ourselves on the waitlist and were seated within 10 minutes. The interior is really cute, and we got a table next to the window which was really nice. Their menu is quite lengthy and there were so many options to choose from! We decided to go with the magic roll, shaggy dog roll, chutoro nigiri (since they were out of otoro) and the yakisoba. The magic roll was definitely my favorite and I'd highly recommend getting that one. The rest was also good as well. Service was quite fast too which is always a plus. I'd highly recommend this spot! read more

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New year, new staff, new service equals new stars! Prices have gone up like everywhere else. However with improved server service makes the sushi taste much more satisfying. Steadily served by what looked like the entire staff. This kept us ordering and gorging on sushi and sake. Note: seating is a bit tight and is a bit uncomfortable especially during these Covid times. read more

Aki Sushi - Scallop & Eel ;) - Sushi Bars Near Me - Kennewick, Washington

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Got there 40 minutes before close and was told they couldn't serve us. Cool. Losing business.

Great food. Enjoyed vegetarian ramen and spicy tuna roll. Food was fresh and came out super fast! Pleasant service too and was seated quickly! read more

Aki Sushi - Sushi Bars Near Me - Kennewick, Washington

Yes. Just go. Sushi here is the best! My wife and daughter and I love sushi. Any sushi. But this sushi is truly something to write home about. It's crisp and fresh, they season everything superbly. Never had a time here. The staff is friendly. The ambiance is calming and inviting. We always feel so relaxed and you can just decompress from the day and enjoy your food. read more

It's been a while since I visited Aki. I had Sushi which was absolutely delicious and fresh. My parents had Teriyaki Chicken which they enjoyed very much. The restaurant itself is very comfortable small and quaint. I don't remember the service being very warm and welcoming. Our server was rather cold and seemed like they were rather put off that they were at work. However, I believe in giving second chances and I intend on returning to try a different set of sushi. read more

Amazing sushi , great prices . The ambiance was perfect and the staff were very friendly and efficient

Food is great. Prompt service. And great atmosphere. Most importantly so much to choose from on the menu. Shout out to Abigail for her amazing service. read more

I rarely give 5 stars so I really liked this place and didn't expect it. I would say that this is solid 4.5. Very fresh fish and the nigiri had the proper amount (smaller than fish piece) of rice. The seared fatty tuna was delicious. Had the nigiri special and added salad for $2 at lunch. The dressing was very gingery (not overly though) and tasty and I liked that it was spring mix because it seems healthier. Would definitely eat here again and try some of their non sushi items. And the sashimi next time for sure! read more

I'm from San Francisco, a mecca of good food, especially sushi! Aki has never disappointed and the freshness and texture of the sashimi is wonderful! read more

The best Sushi in Tri Cities. The sushi is fresh and delicious with excellent variety, and their pot stickers were served hot and amazing flavor. Restaurant clean and comfortable and service was excellent. They also have convenient hours as open for lunch on Saturday, which is nice read more