Great support in new oven purchase. Perfect installation replacing a smaller oven with a wider oneread more

From the owner: Major Appliance sales and service.read more

excellent customer service and a fantastic deal on a quality product. i could not be more…read moresatisified!!! ty again and i will no doubt be back for any and all future appliance needs!!!

Carrie of MX Appliance for less is very helpful and pleasant, prices and delivery was excellent…read more This is my new store for appliances.

Great customer service! We were given a 4 hour arrival window and our service technician, Joe, was…read morethere within the first 15 minutes of that window (so rare these days)! Joe was very courteous and patient but was able to quickly diagnose our dryer issue. He gave me a quote and said he could repair it right then and there. We need warm and dry clothes so of course we said go for it! Within another 15 minutes, all was fixed and as good as new! Thank you Joe! Your expertise, professionalism and courteous service is an asset to the business.

called Georges appliance repair and explained that I had a under the counter microwave and the…read moreissue I had with the appliance. The gentle man that I was speaking with on the phone said it sounded like the microwave door latches needed to be replaced. When the technician Joe showed up at my house the next day he stunk like a cigarette. He preceded to take pictures of the serial number on the appliance. In conversation I told him that the same Kitchen Aid microwave that I have is currently 499.00 dollars at Lowes . He then told me with out doing any diagnoses that the repair was going to be 450.00 dollars so I was better off just buying a new microwave. He also said nowadays the microwaves that they manufacture are throwaways and that when they go bad you throw them out and replace them with a new one. Now if that is the case why didn't the gentleman on the phone when I called them explain that to me. It seems to me they just wanted the 121.00 dollar service call fee that I paid them. Ironically I looked up on line the prices of the switches and they were 24.99 each. I also took apart the control panel and cleaned the switches and now the microwave door switches work fine. I also wanted to add that we used Georges appliance repair in the past and we had no issues. So we were not a first time customer. When I called Georges after I fixed the latches I got nothing but a lot of crap from the gentleman that I spoke to on the phone.

Came to check out their dish washer and refrigerator. Spoke with Frank Nwosu and he was able to…read moreassist!!! Super friendly guy and direct. He didn't try to up-sell or convince me to go with another product. He showed us what they had in stock on the floor (which was pretty low but it was like that everywhere) and let us be. When we finally decided, he was able to get us set up and provided us with the details of the process and estimated delivery dates. His personality was great - laugh and smile. We were making jokes and felt really comfortable with him. He's really a down to earth guy. If you go here, ask for Frank and he'll be able to assist.

Yesterday I went to pick up a tv that I paid for the day before, it was supposed to be on a truck…read morethat was coming in at noon, to my surprise the tv wasn't on the truck and I feared I was going to get the run around. I asked for the mgr , who's name was Tom and the first thing he said is," this is on us,it's our mistake and I will get you out of here with a new tv of equal value". Turns out I got an even better tv 5" bigger and a better brand and he worked it out so I paid $100 less than the sticker because of their error. Look, nobody wants to get jammed up but between Tom and Freddie, who is a great representation of the company I was very satisfied, I walked out of there with my tv and I did not have to suffer through arguing with anyone . I'm a big fan of Tom and Freddie now, they handled my situation as well as I could expect !!

can u give negative stars? does not guarantee his work, charged me $270 to not fix a simple problem…read moreand then ignored me when i contacted him about it. hi rates . go elsewhere

The manager is wonderful! Such an amazing business! I had my dryer fixed here it worked great…read moreafterwards they did a excellent job at fixing it but it did break a couple months later however I think that's just an issue with the dryer not the company! The company is amazing and has such nice people I definitely recommend!

The worst service ever! The manager Milton tries his best…read more But you advertise installation on appliances, but can't connect washers or anything that applies to a water line in fear of.being held accountable fpr any damages. Washer breaks after only 3 months and I have to deal with manufacture while I'm still.paying on it. I shouldn't have to! Then to miss a full day of work waiting for delivery just to call after 4 to tell me 1st thing in the morning. UNACCEPTABLE! I just should've went to Rent-A-Center

They were so great to work with. They responded right away and were so flexible with scheduling…read morewith us and communication. They came out and helped us very fast and efficiently.

Excellent!! The technician Sean was wonderful, respectful, and explained everything very clearly…read more We appreciated his service and expertise, fixing our washing machine. Oliver F. Scotch Plains

Top line sold us a series of Jenn Air lemons - stove, oven, dishwasher and fridge. Despite…read morepromising excellent after sales service, it was routinely terrible and required special insider knowledge to actually get it done. They would rarely actually provide the service - it usually was outsourced to another party. AVOID!!!

i purchased a professional gas range and a professional range hood to match. I chose the brand to…read morematch and the hood had specific measurements for ducting that fit my situation. After waiting several weeks longer then they said it would take. the hood did not match the online specifications. I waited 2 weeks to here from " the rep" about this. I called the manufacturer and got the rep on the phons_ he was never contacted by Top Line. Great accept he was no help. So I returned the brand new hood never even fully out of the box, and im still waiting for my credit several weeks. /They have called to see if I dicided on a new hood, but never took care of my credit for the first. bottom Line ....they know very little about what they sell and customer service is non existent. you can go anywhere and get the same appliances at the same price with better service