Long lines and waiting. But I shouldn't complain, it got me where I needed to go.

Perfect way to get to NYC, i dont think Ill ever go to JFK or LGA again! Super quick and $25 round trip, its the way to go.

Pitiful levels of reliability, awfully frequent need to be out of service for incessant maintenance especially 3-6a, a huge drain on taxpayers, a problem more than a help for riders, a beast requiring Bombardier's constant 24-7 presence, why was it ever bought or built? I'm full of thanks to God whenever it actually works. It's the worst part about EWR. Hopefully, it'll be replaced this century after the Port Authority bribes someone for a new system. read more

It's the way to get around the New Jersey/New York area. Once your on it its a direct travel to your destination. The only problem is that I had a hard time figuring out which stop to stop off at, but the train is sometimes hard to find where the entrance is to the station. I bought the all day pass for it. Its pretty easy to use once your on it and get the hang of it. It could get pretty packed, at times I was getting smashed by backpacks and peoples back. They just come in and go. I feel sorry for the elderly using this because they have to stand while the train goes so fast. One person almost fell down but good thing someone caught her before she fell to the floor. But it was useful to use this type of transportation, except when I had to park my car at one of those parking corners for the day it was quite expensive (approx $33) read more

For the FIRST time ever in my EXTENSIVE travels, I managed to have only a carry on bag and thus was able to try to use the Air Train! And what a wonderful experience it was! I Have never in my life had such wonderful help from Both Giovanni P and Renee Banks. These two, along with others, were posted at strategic spots, so that my SENIORITIS did not prevent me from successfully navigating the system. They could not have been more eager to please, more helpful, more polite, more understanding!!!!!!!!!!!! The system is fabulous and these people who work for what is called the CUSTOMER CARE of the Port Authority of NY and NJ have been selected and trained to do the best possible job I could ever have desired!!!!!!!!!!!! read more

Terrible .... get off at P4 as train is turning around... wait & wait & wait .... next train comes ... next stop and only stop is terminal C ....etc etc ... took longer to get to the actual train into the city on the air train read more

It took 2.5 hours to get from terminal c to New Jersey transit during winter storm Avery. At one point the doors were stuck and no one could get on or off. Most travel horrible experience of my life. read more

The most helpful people are the men and women in the red jackets! They will assist you all the way! read more

Often broken, always late. I have twice sprinted between terminals with two bags faster than this disgrace of transit operates. Don't rely on it. If you have 1:15 minutes between flights, you will miss your flight. Of the over 40 air trains I have taken, this is in the bottom two. The first stopped in a tunnel, overheated, caught fire and I had to winch open the door by hand. This is marginally better than that. read more

When it works, it works well. Certainly a great way to get from the airport to the railway station. Not as good as other airports since there are more people needing to be moved than trains to move them. Much depends on the time of day as well. The people in the AirTrain stations are always very helpful and will do their best to ensure you get on the right train. Keep in mind that if you're connecting through Newark and need to go from one terminal to another, try to find the jitneys that will take you across the tarmac as opposed to using the AirTrain. If you use the AirTrain, you'll need to go back through security again. read more

I try to avoid Newark airport like the plague, but sometimes I just can't. Once again, the experience on the AirTrain was just awful. The train compartments are so ridiculously tiny- what were the designers thinking? I mean, come on! Each compartment in this small train can only comfortable fit 3 people with luggage!! Then, it is extraordinarily slow- really archaic and a total embarrassment!! read more

Used this service once. On a Saturday AM after taking Amtrak from 30th st in Philadelphia. Everything has pretty much been said in the other reviews but adding my observations. 1. Keep a hold of your train ticket. You need that to get on the train. Without it you have to pay. Why - no idea - but keep your ticket close. 2. It's a short walk from the train platform to where you board the AirTrain. There's a elevator from the platform up to the station so you don't have to drag your bags up the stairs (the escalators was going down, not up when we were there.) 3. The red jacket folks are around to assist you. 4. Like someone else mentioned 'tiny Disneyland cars' The cars are tiny and if there are a lot of people you will be standing up. 5. the Train station is the end of the line so all the cars will empty out/ be empty when the train arrives. 6. The United terminal was the 2nd stop. Only took a few minutes from the station to get there - a rental car garage is the first stop. read more

The worst transportation coordination ever, at night time, part of AirTrain did not run the whole loop, stop from terminal C then back to P4, without obvious announcement; wait forever for connection to turn around afterwards, then AirTrain heading to Terminal B immediately left right as arrival from terminal C got to station, even with lots of airport staff standing around, not helping passengers. sometimes you just have to laugh how Americans run their system, it's shameful read more

This is why I hate the Newark Airport. The AirTrain is TINY!! It seats 3-4 per car plus standing for another 6 or so. There are 6 cars total. And hundreds of people relying on this at any given moment. Lines, frustration, and gum on the ground. They have this crazy rule that people must get off at every stop along the way. If you are going towards the end, like I was, a quick little ride suddenly takes a half hour and almost makes you miss your flight. read more

Slow at the best of times. Sadistic at the worst of times. Let's put aside the evening flights where due to some unexplained delay, I wait an hour to go a few hundred meters to the train station. No, I have a much better story. Recently, when I was running late to board an international United flight from terminal B for which I could not check in online (and both of the United kiosks at the main train station were broken), I was hoping for some luck on the AirTrain. Cue sadism. After leaving the train station, the AirTrain parked itself for several minutes before each station without any explanation. Sometimes, it actually rolled backwards a little while the automated voice repeated in a hellish loop that we were "now arriving at the station". My watch ticked. About 15 minutes after leaving the train station, the train finally chugged into Terminal B -- and then KEPT ON GOING!! When it stopped at terminal C, I and other annoyed passengers were then told by a human that we should just take the next train in the other direction. We waited for the next train. We approached Terminal B, parking outside first, of course -- and then it KEPT ON GOING AGAIN!! Back at terminal A, I was forced to run, on foot, luggage flailing, all the way to terminal B, where I was too late for the kiosk check-in. Fortunately the gate agent was able to check me in anyway and I made it to the gate just on time. Next time I am running late I'll take the poster's advice above and go to Newark Penn train station and catch a cab for $15, bearing in mind that you'd otherwise be paying a $5.50 airtrain fee for the pleasure of being tortured by a system that, even at the best of times, is slower than an open walkway would be between the terminals. read more

Never again. Only gave it a star because I had to in order to write a review. What a disaster! Airtrain wasn't running full service at 5:00 AM so they had us going in CIRCLES. Newark Airport station to P4 to Terminal C, back to P4, back to C, to Terminal B AND BACK TO C!! It took almost an hour to get to Terminal A, and the customer service (and I use that term loosely) was a FARCE. The Port Authority should be ashamed. Seriously. read more

$12.50 ticket gets you into NY. crazy cheap compared to the $100 taxi ride to the same place. 2 transfers, a little bit confusing if you haven't done it but just ask around. Tip: Ask anyone for directions except the people who work there...those people are nice, but they dont know &!?# read more

Whenever I fly out of Newark, I park at P3 and love the Airtrain as it is generally fast and reliable. Qhen they do maintenance it turns the whole airport upside down even with the shuttle buses. On regular hours they run every minute and gets you to your destination. If you have to get from one terminal to another or to another parking lot or rental cars, this is the way. read more

AirTrain--you're the best. You're so dependable. You're always there to pick me up from the transfer station, and you always drop me off right where I need to be. I know I can be impatient with you sometimes, but you have to admit--you can be a little slow especially when I'm in a hurry. On occasion, you show up a little dirty with crusty marks all over you, but that's okay... I wasn't planning on hanging out too long anyways. Well, thanks again for the ride. I'll see you again soon. --Yours Truly. read more

The main rule about the Newark Airtrain is NOT to plan on taking it between Midnight and 6AM. They shut down half the system every night so monorails run much less frequently. When there is bad weather and many flights arrive late, then the reduced service causes the monorail to become a madhouse; too many people trying to get into too few monorails. And, if you can't get on one, you may have to wait a long time for the next one. So, as a safety factor, any flight that I have scheduled into Newark after 10PM, I will plan on an alternative. If you are traveling in the middle of the day, it is usually fairly efficient, although the speed of the trains seems abominably slow; much slower than when it was first constructed. Make sure that you allow plenty of time! read more

Horrible after 8pm. What genius thought running less AirTrains was necessary late at night at Newark when there is no conductor as it's an automated train? At least coordinate the horrible trains to coordinate with NJ Transit so we don't miss trains when there is so few trains late at night. The guys in the red coats made it clear that they think it's stupid decisions made by well paid people at the Port Authority who never actually have to take transit. If you are in no hurry and have all the time in the world, especially at night-this is your kind of transit! read more

So this train goes from the NJ Transit station through Newark airport and back. For some ridiculous reason the ticket that you purchase for NJ Transit is necessary to get on the airport train. It is insane. I am baffled by this idiocy. The concept that we were almost stymied at the entrance to the AIRTrain from the Newark Airport Terminal to get to the airport because we left the tickets in their spot on the NJ Transit train truly strains my concept of not only fairness but decency. I know that Jersey is not renowned as a decent or fair place, but c'mon! read more

Fast and convenient. I had no trouble getting to NYC and back. Just read signs to make sure you are going the right way~

Trains run every four minutes in a linear route two and from the airport. Gate C is the first terminal serviced. It takes about 10 minutes to get to C, 18 minutes to get to B, and 25 minutes to get to A. Should you need help there are always NJT personnel available. The AirTrain is not free. I think it's about $5. read more

Very easy way to get from Newark to the train that will take you right into Manhattan ( and other place I assume). It was great to not have to take a cab. read more

I had the worst experience this morning. There were delays of AirTrain on one track and they didn't have any alternative to get people to their flights making all of us late. When a train did arrive, the train was out of service and had to wait even longer. I got there at 6:20 and didn't get to my gate until after 7:15 when it was too late to check my bag in for my international flight. The people working were very nice but god awful planning and infrastructure in place for this to happen. Absolutely ridiculous I now have to wait at the airport for another 3 hours read more

Four days ago, I was returning to Newark from a trip to the Midwest. I was parked off property at a local hotel and needed to take the air train to P4 to catch the shuttle to the hotel 3 miles away. I have done this many times before...however, on this past trip I happened to witness the best of people and the worst! We boarded the train at Terminal B and it went as it normally does to the next stop, Terminal C...as we pulled out to what should have been P4, the train went back to Terminal B! The security guard asked what happened and we told her, there was nothing she could do. Now the crowds are building as we waited for the next train to come in and take us to Terminal C and P4....we waited and waited. The crowd inched it's way closer to where the doors would open....the people on board who were leaving had a difficult time getting off the train because of the crowd blocking the doorway. My daughter and I got on the train hopeful that this time things would work as planned and we would be on our way home. Nope. People smushed in to the train like sardines! No room to move. The last man on was a very large man who yelled, 'I'm getting on this train, so move in!" As he shoved the closing door to allow himself room, we were pushed in tighter! The crowd groaned. The doors to the train closed and we waited to depart. And we waited. And waited. now its getting hot and the look of panic began to be seen on many faces...including my own! Now people start yelling. One woman, obviously distressed, asked if someone would open the door...one man said no because it will delay us all! Someone else complained about how hot it was getting. I begin to sweat and breathe quicker....my heart racing. Claustrophobia settling in! My daughter keeps asking if I am ok...finally, I stopped answering--I couldn't think about it anymore or I would start to scream! Others, beginning to feel the same way, start shouting to onlookers to help and open the door. We decided to hit the emergency switch...four people tried to get the switch to work and could not do it! Frightening! Now, pounding on the glass window and the doors begins, with shouts for help! A repair man arrived...just in time before the carload of people really turned nasty. He opened the door and some people fought to get out. Others would not move out of the way....they were afraid the train would leave without them! The repair man could not get on the train to do what he needed to do because these selfish people would not move! Finally, he shouted at a few to get out of the way so he could try to fix the train. At that, my daughter made her way to the door and politely asked an older woman to please move so her mother could get off the train...she told my daughter she wasn't going anywhere! That she wasn't going to lose her spot on the train! Oh my gosh! It was so disappointing to see how these people reacted! When I finally made my way across the train car and out the door, it was such a feeling of relief...I just wanted to cry! One woman who had been watching me on the train, came up to us and gave me a hug---she said he saw the look of panic on my face and wanted to make sure I was ok...that's more like what I expected...human kindness. The AirTrain is a great idea...it's a simple concept, however, it has been two similar experiences in the last three months for me. Both times I ended up paying $20 for a cab to drive me the 3 miles to my car...unbelievable! Get it right, Newark Airport AirTrain! It's not that hard! read more

Words simply cannot express how miserable is taking NJ Transit from EWR to Penn Station Its unbelievably slow and inefficient. Spend the money on a cab read more

Just missed the train to NY Penn by a few minutes and had to wait 40 minutes for the next train. so frustrating. the airTrain to JFK makes much more sense because you're connecting to a subway that runs all the time. forgot how inefficient this option is. read more

First time taking the AirTrain at EWR and what a disaster. Will probably switch over to JFK from now on. Landed at 7:40, bags retrieved at 7:55 and boarded the AirTrain at 8:15. After being told to board at Terminal C on track 1 to the train station, the train went in reverse back toward Terminal A and B. Then we were told to get off the train and board a new one on track 1 which we did back to Terminal C. Then instructed to off board completely and wait another 10 min when we boarded a new train on track 1 and got stuck in between stations for 10 min in the cold. Two maintenance men boarded and switched to manual and docked and the parking station where we were told to off board completely again and board a train on track 2 which ended up going back to Terminal C. The train reversed again back to Terminal C and finally proceeded to the train station. What should have been a 7 min air train ride ended up being 90 minutes. read more

Absolutely the worst imaginable. I travel all over the world and I am retired from the Foreign Service. Airports are second homes to me. My great grandmother moves faster. I had 35 minutes after getting on the AirTrain to catch the Amtrak at EWR to Wilmington Delaware. The Air Train was so slow I missed it! I had to pay the Amtrak change fee, higher fare, etc. Absolutely terrible. PLUS, as you look out the window you can see the deferred maintenance on the system and how it is deteriorating. read more

So bad, even Goggle Maps suggests alternatives! Leave plenty of time when going to airport, avoid entirely late at night. A simple 5-10 minute shuttle ride can easily turn into 30-60 mins. Last night the entire trip from Terminal C to NJ Transit Station took over an hour and included 3 different AirTrains. Crowd was being directed by workers to get on and off. Not at all like most large airport shuttles, small cramped and very inefficient. Some workers on platform seem to delight in your misery. read more

The Airtrain is the only way to get to the airport train station, and when I visited on a Sunday it did it pretty well. You even get some good views of the airport from it. On the other hand, the train cars are so small that they are claustrophobic, and the train itself is pretty slow. I'm also annoyed that it costs $5.50 to take it to the NJ Transit station - with all the money the airport charges you for other things, you'd think they could at least make the Airtrain free. read more

AirTrain poorly designed for the volume at EWR. Cars small, no luggage racks, and sloowwwwww. That said still better to take NJT+ AirTrain vs taxi from Manhattan at rush hour. read more

$5.50 one way. 30 minutes from nj transit station to p2. Plan ahead. Clean but loud. No much seats. Moves very slow. read more

AirTrain Newark - Airtrain Newark airport - Public Transportation Near Me - Newark, New Jersey

When it works it works well but today there was no escalator. Last week no train.... I leave now earlier since I really don't know if I'll have to walk from Hertz to the terminals (again!). I understand that there can be problems... but where are the buses , where are the instruction announcements when problems problem do happen!!! Once again EWR managers really don't care about the travelers. Please prove me wrong! read more

Stranded again by air train. Our trip started well getting from terminal a to terminal c where we all forced off the train. The clock had struck midnight and the train was suddenly out of service. The next train never came. The aids eventually admitted they didn't know when then next train was coming. Since I only had to get to the parking garage I asked about walking. I had done this during a previous air train problem. The aid said you can walk if you know the way. I asked which exit level connected to,the walkway but he could not tell me as it was "dark out and unsafe". I eventually found the walkway and got to P4 well before any train. This poor level of customer service and technology should be embarrassing to the state of New Jersey and the port authority. Unfortunately there is not much you ca do to avoid. Good luck. read more

There are few things as frustrating as being stuck on a late-arriving airtrain that's moving slower than you can walk while you watch te only NJ transit train to New York for an hour enter, take passengers, and leave the station before you can even make it 100 yards. Somehow all their maintenance made it even slower. read more

I've been waiting for thirty minutes. I am going to miss my flight because the airtrain is having issues. What the fuck.

A complete embarrassment. Getting to NYC Penn Station from EWR *should* be easy. It's not. The weak link is the silly AirTrain that links the terminals and parking lots with the train station for the *real* trains to Manhattan. This thing makes a Disney monorail look like the TGV. The trains are short and broken up into tiny little cars with inadequate seats. On its best days, the AirTrain is easily outpaced by a snail. Frequencies of 5-6 minutes are claimed but seldom met. During peak periods, the few trains running are overwhelmed by demand; once jammed aboard, it oddly stops and generally putters along. Just this week, my NJ Transit train from NYC to the Newark airport train station took 17 minutes, the Airtrain then took 32 minutes to get me across the final mile to the terminals. And the Port Authority adds a "Go fuck yourself" to the experience by tacking on a $5 surcharge to your train ticket for using this amateur-hour travesty. Sadly, there is no alternative if you want to take the train into NYC as the AirTrain is the only way to the train station from the airport. And as others have noted, buses can get caught in three hours of traffic (even when Chris Christie isn't moving the cones). read more