Poor communication, mediocre methods…read more My husband and I hired Jim (no contract, cash exchange) to take care of some duct work in our kitchen. We started a major remodel in the beginning of December. Jim was referred to us by a plumber. We checked out his reviews on Homeadvisor and Facebook, and decided he was it. Jim's work was sloppy when he did actually show. A job that he said would take a few days took 4 weeks because each time he did show up he "forgot" material, or said there was a miscommunication about what we asked him to do. He would plan to show up for work and then not show up - when we would call him to check on his status he claimed to be out on emergency. A personal emergency pulled him away from work for over a week, but we did understand this. However when he returned his work was poorly completed and not at all worth what we paid. His last day in our kitchen I called him after inspecting his work to tell him something felt off and asked him to call me back. He never did. I've reported him and his company to the Better Business Bureau.

On a day about a month ago, our central A/C started blowing warm air and I saw ice on the lines at…read morethe compressor, I had to find a tech fast. I searched online and found that Keyser Mechanical was nearby and had strong reviews. I called and Jim answered on the first ring. He said he could be right over and he arrived within 90 minutess. Our 15+ year old coil had failed and he gave us two options, repair and recharge with the expensive R-22 refridgerant or spend a bit more and replace the compressor too. He made it very clear and did not pressure us in one direction but the decision was easy, replace the system. He was booked up for the next several days but offered to come on the following Sunday morning at 9:00am to replace our units. I shared what my budget was and he recommended a solid unit that met our needs and he had lots of experience with. Hot days were on the way before he could do the install, so get this, he refilled our old system with R-22 to tide us over until Sunday, at no extra charge! He contacted us the day before the install date and arrived right on time Sunday at 9:00am. He said it would take 2 hours, and it did. He was friendly, professional and didn't mind me standing over him asking questions as I am a curious sort of person. The system has been in for about a month and is wonderful. No issues, no problems, highly recommended! I wish all contractors were this reliable and professional. Call Jim!!!

This company was absolutely fantastic! After dealing with a very frustrating experience with my…read morehome warranty company, I was without a furnace for about a 1.5 months. Hubbs was selected as my second contractor to diagnose my repair needs and make recommendations. "Misty" at Hubbs was wonderful and very good at keeping me informed every step of the way and letting me know the status of my order with my home warranty company. She was very professional and understanding of my frustration. Their arrival was always as scheduled. Their installers were very professional, personable, and mindful of not damaging walls and flooring during the replacement of my entire furnace. My house is finally WARM after a relatively quick installation and cleanup. Thank you Hubbs for your excellent service. I have already recommended you to family and friends for their heating and cooling needs. Best wishes to the Hubbs family for 2018! R.

I have a warranty on my HVAC system, so I did not select Hubbs, the warranty company selected them…read more But I'm so glad they did!! Everyone I dealt with - in the office over the phone or in person - was incredibly nice & professional! It took awhile to get approval, from the warranty company, to replace entire unit. But every time I called in, to see where we were in the process, the office staff was so understanding and helpful. I would totally recommend Hubbs to everyone!

So I know nothing about heating and cooling except that my system wasn't working properly. Turns…read moreout I needed my furnace and ac unit replaced. I actually went to Toops for a second opinion after the initial company told me I may need to take down a wall, which sounded like too big an undertaking. Cody came out and explained what the plan was, what he noticed as far as my current system and specs, and priced it all out for me. He even waited until I was at a break during my work from home to go over everything. The price was much lower than the initial company and did not require any walls to come down! Mike and Cody quickly got me set up with a new system and answered all the questions I had. As part of the install, they also have free checkups for fall/spring for 2 years after the install which is a great bonus! If you have any heating and cooling issues, I definitely recommend calling Toops. They're a father/son team and are super professional and friendly!

Outstanding service! Excellent price! They arrived on time and finished quickly! Honest and…read moreproffesional! I highly recommend Toops for all of your HVAC needs! Love my new AC unit! Also installed new coil for one price. They will not try to sell you something that you don't need! Call Toops!

I spoke with at least 4 HVAC contractors for quotes to replace our home furnace and a/c and Bill…read moreKanipe was by far the most professional and knowledgeable contractor of the group. He also came armed with paperwork and brochures that clearly described the various products he offered and suggested. They were able to get me on the schedule quickly and called ahead when they were running a few minutes (15 mins) behind. Installation was quick, efficient (they had 4 installers), clean and as promised. Post-installation they assisted me with getting the extended warranties registered and promptly answered my follow-up questions. Highly recommend.

Air conditioning had gone out it was 80° in the house and I was able to have a tech sent to my home…read morewithin two hours from calling. I spoke with Kelly to set it up. She was very helpful explaining the pricing and the service call. Jeffrey came to my house figured out the problem within a few minutes of being there. He was able to fix the problem! He was very professional at the same time very personable. Kelly and Jeffrey made a very good team. I would absolutely recommend Patriot Air.

Our air conditioning stopped during 90 degree temperatures. We cannot express our appreciation to…read moreMike for his honesty and quality of service. Please do not hesitate to contact him for assistance.

We have lived in our new built home for almost 12 years. We have never had any issues with the…read moreheat/ac system in our home. When I got home from work yesterday the AC didn't seem to be working and when I went out side the fan on the unit was not turning. I put a request out and Pure Comfort Heating and Cooling called me with in 30 seconds of sending a request for a quote. They came out the next day and had the unit fixed in 15 minutes. THANK YOU THANK YOU THANK YOU! 5 Stars are not enough considering it's 95 degrees out today!

Had to replace A/C and furnace months after having to replace hot water heater. All while going…read morethru a messy divorce and in the middle of financial chaos. The staff is phenomenal and trustworthy. They actually helped me find the least expensive equipment. They even discounted the bill. The owner runs the business from a refreshingly positive Christian customer based philosophy. The employees are trustworthy-they don't pad the bill or charge for unneeded items. I would never go anywhere else.

PROS: I had a tech come out to check a non-emergency…read moreproblem. He was on time and courteous, wearing bootees, etc. I received a call before he came as well. He said I needed a part replaced and it would take an hour, but it will probably be expensive and that they would send a quote. CONS: Quote came in at a thousand bucks. Wow. I looked up the part which was around $180, meaning they were charging $800 an hour. I looked on the manufacturer's web site and saw the instruction video on replacing the part and it was an unbelievably easy install. Three stars for their cordiality and quick response.

My furnace was starting and stopping. Not heating up my house. Called He came right over and had it…read morerunning with in 30 minutes. Very friendly and didn't try to sell me a new furnace. Would definitely recommend them. Donna

We had him come and check our furnace situation to see why our bills are so high. He was very…read moreprofessional and so helpful! He explained our system to my husband and didn't try to sell us on anything. He showed up fast and was so nice! But most of all he was honest. It's so hard to find people to trust. I would definitely trust in what he says! We absolutely recommend!

Called for a furnace leak and furnace & A/C tune ups…read more Was able to get me scheduled within a couple days and came out exactly when he said he would. Seemed like a super honest guy; he didn't try to sell me a new furnace even though mine is 30 years old. He pointed out issues to be looking for, things I might expect to give me trouble in the future, etc. Overall, would highly recommend.

Great service! Matt was funny and very knowledgeable on all things heating and cooling. He also…read moreeducated me on things I should do to keep my air conditioner working better and longer. I highly recommend this business and I will continue to use for all my HVAC needs!