This is the first HVAC business to respond to my quote request. They had Greg out to me within 24…read morehours. He fixed my issue as best he could, showed and explained to me what had gone wrong, and returned with two other guys to replace my furnace by that weekend. Not only was I able to keep my house warm between his service visits, the installation was done well before I had to go to work. I greatly appreciated the punctual, friendly service.

They were quick, kind, and reasonably priced! We will be calling them for all our HVAC needs!read more

They were the quickest to respond to my Yelp request. They were the quickest to have an…read moreavailable time slot and Jourdan and Candace are the BEST!!! They were on it the same day and fixed my a/c issue immediately! Highly recommend this company!! And...Jourdan was extremely professional and Knowledgeable.

Responded in 45 minutes, fixed the issue (busted capacitor), and showed me how to prevent it in the…read morefuture.

We called Best Service after coming home from a trip to find our water heater was leaking from the…read morebottom and had shut down. They were able to come to our house and completed the work in a few hours. We have used Best for many years for our heating, air-conditioning and generator work and they have been wonderful. I highly recommend their company.

I've use Best Services to service my Furnace and A/C unit for the last 9 years. When we bought this…read morehouse I called them and have been very happy and they have always kept me up to speed on condition and never pushy to try and get me to buy a new system even tho my A/C was 23 yrs old. They warn me 2 years ago I needed to be perpared and it finally did go.But they never pushed and I appreciate that. Great Company and knowledgeable , friendly tech's

Initially, I was impressed that Chris came so quickly and explained things clearly. He was easy to…read morework with and I had a written estimate before he left! I had gotten two other companies to come for estimates. So with those in hand I was able to make a quick, good decision on the spot. I highly recommend Legacy Heating and Cooling.

Our first experience with Legacy was great. They got our furnace working. We set up a spring check…read moreup for the AC. But when summer came around they hadn't checked and then our AC stopped working. They came out realized the thermostats we purchased was one that cannot run both AC and Furnace. We were told that we would have to buy one from them. We went ahead and put an order in. That was in May, it's now September and we've not heard from them in 5 months. So my husband emailed checking to see if they had our thermostat. He said he'd drop it off...still waiting 3 weeks later.

Nate is absolutely thee best to work with, hire this HVAC company. After a nightmare experience…read morewith Savings HVAC who I called the police on, and filed a BBB complaint on, Best Price saved the day. Nate was very knowledgeable about what was causing issues with our AC unit, was very kind providing top tier customer service and tips to maintain the unit. He was also very efficient, arrived when he said he would. Plus his rates were excellent. Thank Best Price for being so "cool!" (See what I did there HA) no seriously we are forever grateful.

From the owner: Heating and Air Conditioningread more

I had an emergency gas leak that required a gas line repair, and it was honestly one of the…read morescariest and most nerve-wracking situations I've dealt with especially since it happened in the middle of freezing temperatures in January here in Ohio. We were without gas, heat, and warm water for the entire weekend, which made an already stressful situation even more frustrating and time-consuming. From the moment I called Five Star Home Services, I was met with urgency and care. The employee I spoke with over the phone immediately understood the seriousness of the situation and pushed me to the front of the line to ensure a technician arrived as quickly as possible. That alone brought a huge sense of relief during a very overwhelming moment. Austin arrived and was absolutely exceptional. He calmly assessed the situation, clearly explained my options, and worked diligently throughout the entire day to try to remedy the issue. When he realized the repair couldn't be fully completed on his own, he didn't hesitate to call for backup so additional help arrived to assist, and together they fully resolved the problem. As a single woman dealing with a major home repair, I was admittedly concerned about the possibility of being taken advantage of. That was absolutely not the case here. Everyone I interacted with was knowledgeable, sincere, and genuinely focused on finding the best and most appropriate solution and not the most expensive one. Austin remained professional, patient, and empathetic throughout the entire process, which made a stressful situation far more manageable. I highly recommend Five Star Home Services and would strongly encourage others to use their services. This team showed urgency, integrity, and true professionalism when it mattered most

Eddie was friendly and responsive to our questions about the service on our system. His excellent…read morecustomer service was typical of our experience with 5-Star. Very happy with our service contract.

OK! Let me tell you about our experience! We are beyond pleased!…read more We had our ac go our Sunday afternoon before 7/4. We scheduled an appt with a different company in Pickerington, OH for 7/3 only they scheduled us incorrectly in the computer for the following Friday. Naturally, with our home pushing 90degrees, I was pretty intense on the phone when I called to inquire about our sevicemans tardiness; so I cancelled and started hunting for a new company to come fix our ac. I came across LFR Maintenance and on a stroke of luck, was scheduled for the same day (7/3)!! They had a technician out to our home within 20minutes and it took him 15mins to fix our problem (a common capacitor burnout). I was so excited that they were able to repair our ac unit and within such short notice! That's absolutely incredible; our tech, Ross, was professional and efficient--he finished within minutes before a downpour! Thank you for your awesome service!

Larry and his guys are terrific! Tried a different company…read morebut came back to them. Lesson learned !

The guy came and immediately wanted to cut a hole in my ductwork. I refused. He spent the next 12…read moreminutes "cleaning" the ducts with what looked like a garden hose. I have a 2 story 2,000 sq ft home. Then he said he was done and charged over $100. Here it is 8 days later and there is dirt coming from my registers. I DO NOT RECOMMEND this business!!

This merchant has repeatedly cancelled my appointments--each time within two hours of the scheduled…read moreservice. The first time I was provided with zero excuse. The second I was told the technician had the flu. I suspect the real issue is that I purchased the service off of Groupon and that I live a couple of hours away from them and it is not convenient for them to travel. If that is the case, they should clearly limit their service area and not accept appointments they have no intention of honoring, and they should rethink offering their services on Groupon if they do not wish to discount their rates. Jim from the company advised me to contact Groupon for a refund, as they will not be coming out to complete the service. When Groupon contacted them, they said they were willing to reschedule. But as I informed Jim, and he agreed, a refund was best. But the company not only cheated me out of my time, twice, they now are refusing to provide me for a refund for a service they will not provide. I waited twice for them, for over two months. Not only do I not trust a company like this for me to take another day off of work, or alter my one-day off plans for a company that may or may not show, but after all of this, why would I trust these people in my home? Aside from this, I told Jim that I was having surgery and my schedule no longer aligned with theirs and I cannot have them out, point blank. But they will not allow Groupon to refund me. This company is no good if you ask me. Especially if you buy them on Groupon.

Franklin HVAC Co technicians Carlos and Pierre were knowledgeable, personable and did an excellent…read morejob checking my furnace and air conditioner then making the needed repairs on my furnace. I Admired their honesty most of all and the prices were more reasonable than other companies I checked with. B Whittington

Good Install done on scheduled date and completed…read more Bad Still waiting for receipt a week after paying Difficult to get a person on phone/terrible AI system Was installed in a day as scheduled but didn't expect Day to end at 8pm New system lines hanging in middle of utility room unlike original (against a wall)