They were quick, kind, and reasonably priced! We will be calling them for all our HVAC needs!read more

Greg called right back to schedule our appointment. He was on time and very reasonably priced, he…read moregave me an honest assessment of my heating issue, then went above and beyond to complete the job the same day. My total cost was under $120 including 2 trips to our home. GREG, YOU ARE NOW IN MY CONTACTS AS MY "GO TO HVAC GUY"

They were the quickest to respond to my Yelp request. They were the quickest to have an…read moreavailable time slot and Jourdan and Candace are the BEST!!! They were on it the same day and fixed my a/c issue immediately! Highly recommend this company!! And...Jourdan was extremely professional and Knowledgeable.

Called first thing in the morning and I had Mike Y show up before noon. Mike fixed our inside unit…read morein less than ideal conditions. Had a good attitude, answered my questions, provided estimates for potential service work in the future, even voiced concerns for future issues that our unit from '09 is likely to face. He also managed to crack a few jokes while he was at it. No complaints. Will definitely keep them at the top of the list for when future issues arise.

I've use Best Services to service my Furnace and A/C unit for the last 9 years. When we bought this…read morehouse I called them and have been very happy and they have always kept me up to speed on condition and never pushy to try and get me to buy a new system even tho my A/C was 23 yrs old. They warn me 2 years ago I needed to be perpared and it finally did go.But they never pushed and I appreciate that. Great Company and knowledgeable , friendly tech's

We called Best Service after coming home from a trip to find our water heater was leaking from the…read morebottom and had shut down. They were able to come to our house and completed the work in a few hours. We have used Best for many years for our heating, air-conditioning and generator work and they have been wonderful. I highly recommend their company.

Initially, I was impressed that Chris came so quickly and explained things clearly. He was easy to…read morework with and I had a written estimate before he left! I had gotten two other companies to come for estimates. So with those in hand I was able to make a quick, good decision on the spot. I highly recommend Legacy Heating and Cooling.

Our first experience with Legacy was great. They got our furnace working. We set up a spring check…read moreup for the AC. But when summer came around they hadn't checked and then our AC stopped working. They came out realized the thermostats we purchased was one that cannot run both AC and Furnace. We were told that we would have to buy one from them. We went ahead and put an order in. That was in May, it's now September and we've not heard from them in 5 months. So my husband emailed checking to see if they had our thermostat. He said he'd drop it off...still waiting 3 weeks later.

Nate is absolutely thee best to work with, hire this HVAC company. After a nightmare experience…read morewith Savings HVAC who I called the police on, and filed a BBB complaint on, Best Price saved the day. Nate was very knowledgeable about what was causing issues with our AC unit, was very kind providing top tier customer service and tips to maintain the unit. He was also very efficient, arrived when he said he would. Plus his rates were excellent. Thank Best Price for being so "cool!" (See what I did there HA) no seriously we are forever grateful.

From the owner: Heating and Air Conditioningread more

I had an emergency gas leak that required a gas line repair, and it was honestly one of the…read morescariest and most nerve-wracking situations I've dealt with especially since it happened in the middle of freezing temperatures in January here in Ohio. We were without gas, heat, and warm water for the entire weekend, which made an already stressful situation even more frustrating and time-consuming. From the moment I called Five Star Home Services, I was met with urgency and care. The employee I spoke with over the phone immediately understood the seriousness of the situation and pushed me to the front of the line to ensure a technician arrived as quickly as possible. That alone brought a huge sense of relief during a very overwhelming moment. Austin arrived and was absolutely exceptional. He calmly assessed the situation, clearly explained my options, and worked diligently throughout the entire day to try to remedy the issue. When he realized the repair couldn't be fully completed on his own, he didn't hesitate to call for backup so additional help arrived to assist, and together they fully resolved the problem. As a single woman dealing with a major home repair, I was admittedly concerned about the possibility of being taken advantage of. That was absolutely not the case here. Everyone I interacted with was knowledgeable, sincere, and genuinely focused on finding the best and most appropriate solution and not the most expensive one. Austin remained professional, patient, and empathetic throughout the entire process, which made a stressful situation far more manageable. I highly recommend Five Star Home Services and would strongly encourage others to use their services. This team showed urgency, integrity, and true professionalism when it mattered most

I am writing this review to warn potential customers about Five Star Home Services severe lack of…read morequality control, proper technician training, and poor management dispatch practices. A technician from Five Star was called by my neighbor to address a drainage backup on shared piping in our building. Before starting, the technician explicitly acknowledged that using a stiff cable could break the pipe and that a flexible cable should be used instead. Despite this, he ran the drain snake in the wrong direction--into my adjacent unit, where there was nothing more than a slow drain--and proceeded to break my pipe under my sink. Rather than escalating the mistake to a senior supervisor, the technician attempted a temporary fix using parts purchased from Home Depot. He installed the replacement improperly and left my unit with an active leak that did not exist before he arrived. To make matters worse, the original drainage issue on my neighbor's side remained completely unresolved. When the company was notified that their technician had caused property damage, leaks on both sides of the shared wall and failed to solve the initial problem, Five Star's dispatch made the baffling decision to send the exact same technician back to the job site a second time. Sending a technician who clearly lacked the expertise for this type of repair--not once, but twice--demonstrates a concerning disregard for workmanship, customer safety, and property protection. Leaving a homeowner with an active plumbing leak caused by your own staff is unacceptable. I strongly advise against hiring Five Star Home Services for any complex or shared plumbing issues.

OK! Let me tell you about our experience! We are beyond pleased!…read more We had our ac go our Sunday afternoon before 7/4. We scheduled an appt with a different company in Pickerington, OH for 7/3 only they scheduled us incorrectly in the computer for the following Friday. Naturally, with our home pushing 90degrees, I was pretty intense on the phone when I called to inquire about our sevicemans tardiness; so I cancelled and started hunting for a new company to come fix our ac. I came across LFR Maintenance and on a stroke of luck, was scheduled for the same day (7/3)!! They had a technician out to our home within 20minutes and it took him 15mins to fix our problem (a common capacitor burnout). I was so excited that they were able to repair our ac unit and within such short notice! That's absolutely incredible; our tech, Ross, was professional and efficient--he finished within minutes before a downpour! Thank you for your awesome service!

Larry and his guys are terrific! Tried a different company…read morebut came back to them. Lesson learned !

The guy came and immediately wanted to cut a hole in my ductwork. I refused. He spent the next 12…read moreminutes "cleaning" the ducts with what looked like a garden hose. I have a 2 story 2,000 sq ft home. Then he said he was done and charged over $100. Here it is 8 days later and there is dirt coming from my registers. I DO NOT RECOMMEND this business!!

The guys did a wonderful job will be calling them back thans for the great wook and i will be…read moretelling friends and family

Good Install done on scheduled date and completed…read more Bad Still waiting for receipt a week after paying Difficult to get a person on phone/terrible AI system Was installed in a day as scheduled but didn't expect Day to end at 8pm New system lines hanging in middle of utility room unlike original (against a wall)

Franklin HVAC Co technicians Carlos and Pierre were knowledgeable, personable and did an excellent…read morejob checking my furnace and air conditioner then making the needed repairs on my furnace. I Admired their honesty most of all and the prices were more reasonable than other companies I checked with. B Whittington