I stopped in to learn a bit more about noise cancellation; my son stole my last pair so a new set…read moreis in order. Jeff (terminal E) did a phenomenal job explaining the brands and highlighting the variances between them. I thought he was exceptional in presentation and knowledge. I'll buy a set very soon!

Needed a GoPro harness for an upcoming trip and waited to last minute to grab at the airport. Not…read moreonly did they have what was needed, but the sales person was exceptionally knowledgeable, helpful, and really pleasant to meet! There were lots of options and a wide selection. Obviously we probably could have got it cheaper, but we waited too long and thus THIS was a last second must have value.

Haven't seen one of these stores in a long time. They have travel and electronic accessories for…read moresale. Lots of items crammed into a small footprint. Good for last minute items you've forgotten to be able to travel comfortably.

Johnathan helped us out today with a headset for my son along with a 2 year audio replacement…read morewarranty. We made the mistake of traveling without headphones for him, but found a really sweet deal at SoundBalance after Johnathan showed us the options they had. Thankfully, there were some headphones for kids! Headphones work great & Mom & Dad are happy to have a quiet ride back home on the plane. Thank you for the fantastic service & help with setting up, Johnathan!

I flew into the Dallas/Fort Worth Airport and lost the small extensions to my Beats air buds (I…read moredon't know what the small black piece, which makes the air buds fit comfortably. Sandra who took care of me was the best! She knew exactly what I was looking for and helped me out. What excellent customer service, I hope soundbalance appreciates what a wonderful representative they have for their brand.

Awesome place fixed my ps5 for 200 and replaced everything all the broken parts and cables super…read moregreat guys!

Great customer service. Needed a small part replaced on my laptop, the gentleman calmly walked me…read morethrough my options in less than 10 minutes!

Had a good experience shopping. We were between an Xbox and a PlayStation. The associate Abraham…read moreapproached and asked if we needed any help. He ultimately answered a series of questions back and forth that helped us make the decision that worked best for us and had the best value for our money. Thank you!

Best Buy November 9, 2025…read more (2/5) The toy selection at this Best Buy was extremely limited -- I only found one action figure. The gaming section had about 10-20 Xbox items, a somewhat decent Nintendo section, and a reasonable Sony section, but overall it was smaller and less impressive than other locations I've visited. The store was clean and organized, but if your goal is to find a wide variety of toys or gaming products, this location is disappointing. It may be fine for basic electronics or last-minute purchases, but not for those seeking a full selection.

My grandchildren think that I own a Brookstone outlet because I have just about everything they…read moresell. In this case, I stopped in to see if I could get any resolution on a inflatable travel pillow that I bought at Brookstone just about 11 months and 3 weeks ago. Their warranty is for one year, but sadly, I didn't have the original paper receipt with me, and apparently nothing else would serve the purpose. The staff's best suggestion? Buy another travel pillow! Well, that was $45 down the drain. I think I'll pursue another option.

My review of Joan, Store Manager, Irving TX Best Buy…read more I've been a loyal Best Buy customer, spending over $10,000 in the last month alone, but my experience with Joan, the store manager at the Irving, TX location, has completely turned me away from the company. When I tried to return a defective receiver that was just two days outside of the return policy, Joan was incredibly rude and unhelpful. I wasn't asking for special treatment--I simply expected some flexibility and respect given my long-standing business with Best Buy. Instead, I was treated like my loyalty meant nothing. What makes it even worse is that if I had purchased this item from Amazon, I would've been well within their return policy. I specifically chose to shop at Best Buy instead of Amazon (even though the price was the same) because I wanted to support a brick-and-mortar business. Clearly, that loyalty was a mistake. Moving forward, I'll be doing all my shopping with Amazon, where customer service is consistent, and policies are more customer-friendly. It's unacceptable for a company like Best Buy to treat a high-spending customer this way, and I can't recommend this location--or the company--anymore. Best Buy has lost my business for good.

Great customer service by Emily and Chris. I bought a new cell phone screen, she helped me with my…read morequestions. I wanted to buy a small microwave oven, Chris showed me what was available and even carried it to my truck for me.

If only I knew there was something else further away that I could have walked to. No offense to…read moreanyone there of course. The service was decent but understaffed when there are about 10 guests ordering bar snacks and drinks and one server. I thought she was going to run away and quit. There were a couple of seating around and bar seating with a motorcycle beckoning me the entire time. Just as a note, they ONLY service. Hot dogs, Spicy dogs, nachos, perhaps some fries .... that might be it. Bar snacks only. I won't say it is top notch either but when you are on a time crunch what can you do? Live and learn.

I won't complain about the slim selection of food, since there IS a sign just in front of the…read moreentrance that says that "bar food" is served which (a) was what I was looking for and (b) keeps my expectations low. I had no intention of ordering food, and wouldn't, since they are overcharging ($7 for a beer? Really?) Service was okay, nothing that would wow me. There was one server for the roughly 10 people that were there and it was clean. This review would be the only reason I would remember this place.

Better than the target in Euless. Always clean and hardly anything is misplaced…read more Plus I got these gorgeous tulips for $8!! (I don't usually shop at target since the controversy but it was closest to me at the time).

Store is fine but the snack bar is never actually open. Literally every single time I go here, I…read morenever see popcorn, hotdogs Pizza Hut stuff, etc. like do they even ever have someone working with snack bar? The menu of the snack bar says they have those things but I never see anyone behind the snack bar counter and I never see those things. Popcorn machine is empty. Never see hotdogs on the rotating grill thing and the pizza display is ALWAYS empty. At this point they should just close it down and have just the Starbucks. It's just disappointing every time I want a little treat as I shop.

best place for retro games period. They have all consoles…read moreanything you can think of Virtual Boy, NES, SNES, Xbox, sega genesis, game gear, PS1-PS5. They have limited edition consoles, everything is priced and organized this is my go to spot for retro gaming. Staff is really friendly you just need to go! I am telling you don't think! Just go! You will not regret it.

Very cool spot with some great deals on retro games. Widest selection of PS2 games I've come across…read moreyet. I wish Maryland had a store like this!