Airmerica is an HVAC company that dismisses your concerns, installs faulty systems, and then tries to upsell you on expensive "solutions." They'll beat any price you bring the table but you get what you pay for. Ryan, the owner and install technician, installed a new AC and furnace in my house. About a year later, I contacted them about a persistent "funky smell" coming from my AC after having not used it for a few months during the winter. He waved off the issue, suggesting the smell was merely "due to us cooking," then dirty sock syndrome which can't be explained or treated, and offering temporary "smelly stuff" (basically air freshener in my furnace) that was part of my twice a year maintenance plan that's 3x what others charge. None of this fixed the issue, and was eventually told I need to an expensive air purification system called "Phenomenal Air." I thought I already had that since he upsold me on a Plasma Pure Air purifier during initial installation of my system, but that apparently does nothing. After getting two other opinions from more reputable HVAC businesses who have been in business longer and have way more 5 star reviews, I discovered the actual, fundamental problem: a clear workmanship issue where my unit's drain pan is tilted away from the condensate pump which causes standing water. These other HVAC pros independently agreed this is an issue and likely the cause of the smells. When I brought this clear installation error to Airmerica, they refused to fix it under their workmanship warranty and instead insisted on charging a "labor fee." Ryan says standing water in HVAC is normal and that the tilt away from the condensate pump is not an issue because "there is no gravity in the system." I had to try hard not laugh - he was trying to convince me that he installed a vacuum in my furnace where gravity has no effect. I'm not sure why Ryan is in HVAC when he's a real physicist. When I proposed the logical, cheaper step of fixing the drain pan first to see if that solves the smell--a fix all other professionals recommended they cover--they stonewalled me. They refused to provide an upfront quote for the drain pan repair, instead telling me to get a quote from a competitor so they could "price match". Why would I trust these guys to do any more work? The entire experience was marked by arrogance. Ryan loves to quote his 30+ years in the industry and truly believes no one knows HVAC better than him. When you ask him questions, he explains things without empathy or understanding. Don't bother offending his genius with opinions from more reputable HVAC pros. What a total lack of accountability for their own installation errors and terrible business practice of trying to undercut every bid. Even after having referred people, including my sister-in-law, to them, they chose to fight me on a clear workmanship issue. Stay far away from this company. Oh and by the way, I shimmed the drain pan to fix the tilting so that it's properly driving water toward the condensate pump. Smells are gone. read more

Everyone at Airmerica did a great job installing a Samsung mini-split for us. From my first call with Joyce to meeting with Ryan to install by Steven and Daniel they were professional and did what they said they would do. The install crew cleaned up after themselves and were nice to our dogs. Pricing was fair. Great experience, highly recommend! read more

Airmerica - Samsung mini split - Heating & Air Conditioning/HVAC Near Me - Vista, California

I contacted Airmerica about an issue with my A/C, and within minutes, Ryan responded. Even better, Ryan was able to come out to our house same day. Ryan quickly diagnosed the problem and had everything fully repaired shortly after arriving. The A/C was back up and running smoothly within hours of my initial request. Ryan and his team are super professional, fast, and knowledgeable. I highly recommend them for anyone needing reliable HVAC service. read more

Absolutely great service. They stayed on top of the whole process. They communicated well. Even with bad news. Great service, fantastic install and very competitive pricing. It's usually hard to get all 3 but they did it. The install in our condo made all other installs look bad. Excellent work read more

Airmerica - This install was done very well considering there is a huge block wall below grade on the inside of this wall. - Heating & Air Conditioning/HVAC Near Me - Vista, California

Very nice people! Got a great quote for my heating and ac maintenance! Work was done the next day! Very efficient and friendly! Great price for the annual maintenance contract! read more

Joyce from Airmerica called me right away after I had posted the job on Yelp. She told me that people have different definitions of "window unit" and asked a series of questions to understand what kind of AC machine I needed help with. She got us scheduled with a technician for early the next day, and told me she would try to send someone to me same-day if it was possible. She kept me updated throughout the day on that, and the technician ended up coming the following day. When Oscar arrived, he was very professional, got the job done, and explained what the problem was (coils needed cleaning, giving off a mildew smell, just as Joyce had suspected). The project cost the amount that was estimated over the phone, very reasonable. Would work with Airmerica again for regular maintenance and repairs if needed! read more

I'm so happy I went with Airmerica! After receiving outrageous quotes from other companies for work that wasn't even needed, Ryan came by, assessed the situation, and provided the best solution at a fair price. He was able to complete the project on the spot, which was such a relief. Ryan's great personality put me at ease right away; he was professional, honest, and took the time to explain everything clearly. It's rare to find a company with this level of integrity and service. I'm so impressed that I plan on signing up for their annual maintenance plan as well. Highly recommend Airmerica! read more

Good customer care as well as value Help me to make a quick and reliable understanding of what is needed read more

Quick and great service! Would definitely use again! Ryan showed up to our house quickly and was able to find an easy and cost-effective solution for our family. Be sure to give them a call. read more

I would give a 0 if possible. Had Airmerica install my AC units. 6 months after the units were installed they started having issues. I called in August to get this fixed and again multiple times after didn't get a return call until March. At this time he said warranty has passed , because you didn't return my call for 6 months ? I had 4 different companies come check out the issue, all said the same thing a leak should have a 1 year warranty, Airmerica only said 30 days lol. Now a new company is fixing it, says it was one of the worst jobs he has seen. Don't say I didn't warn you ! Go elsewhere read more

Airmerica Air Conditioning & Heating replaced our old run down a/c unit with the ton size i asked for. the unit works just as efficient as we hoped. in doing the upgrade tech also upgraded the hvac to match the output necessary for our new system. all done to excellence. tech took the time to check our system & follow up later in the week to make sure all was to our expectations & working efficiently. all in a timely manner. left no mess around. we are very happy with the outcome & competitive pricing we received... thank you again Airmerica Air Conditioning & Heating for a job well done... i would recommend them to anyone in a heart beat... sincerely laurie pacheco & ron palmer read more

I called on a Wednesday for service on our heat pump system in our condo in Charlemont in Vista. Ryan was there on Thursday (the next day!). He evaluated our entire system and found everything was working correctly. The problem was we didn't know how a heat pump system works differently from a gas furnace. Ryan was so kind and patient to explain exactly how our system works to the tenant living in our condo and then again to us over the phone. He explained how we can get the best out of our heat pump system. Absolutely EXCELLENT service and wonderful attitude! We will definitely use him again!!! read more

Ryan was quick to respond to my request for an AC repair at my home. He showed up at the promised time. He worked diligently to diagnose the problem with the AC and repaired it on the spot. He charged a very reasonable rate and educated me on my HVAC system in the process. It was a job well done that saved me a ton of money. read more

Ryan (owner) is great! He and Thomas (his apprentice) showed up to our house today to look at our air conditioning unit. We called this morning, he said he thought he could see us some time today. A few hours later, he called and said he could be here within 20 minutes. He showed up, addressed the problem, and explained it to me, so that I could understand. I feel he is trustworthy, professional, punctual, talented, knowledgeable, and nice! His pricing is reasonable, his customer service and communication is great, too. Attention to detail, polite, cleans up after himself, etc. read more