Silvestre was great. Honest and I never once felt like he was looking to upsell. Would recommend to anyone

Jose and Nicholas did a great job changing out the condenser on my AC. It was a cramped space, but they made it work. They fixed several items as they went along which improved the over efficiency of the system. Plus, they were genuinely nice guys. read more

Tony came out today for my service. Very pleasant and loves to Answer your questions and explain in detail what he is doing or what he is finding. I really appreciated that. I think he is an asset to the company. We actually need more employees like Tony in all the fields of service! I hope he comes out the next time to do the service for my AC unit! Thanks again! read more

Woke up smelling a chemical this morning and had a headache, sent a request on Yelp to check if this company can offer help or at least gain some knowledge of It the smell was from the ac. When the dispatcher called back she said they are 2 weeks out because they are helping people with small children and others that do not have air. (Something to that extent.) I totally understand in this heat wave, the need to help families without air, but just kind of taken aback that the FIRST company that I chose to call made me feel as though smelling a chemical was not important. read more

I used Yelp to help me find an a/c vendor as mine was blowing hot air. Yelp gave me 4 options, all of which responded electronically. I started all this Wednesday afternoon, by Friday it was fixed. Cool Air set a time, showed up on time and talked straight with me and fixed it quickly. Could not be any happier. They treated me right !!! read more

Jimmy , the AC tech assigned, came on time and explained everything thats needs to be done. Assessed thoroughly and found the problem. Went to work and now my AC is back working 100%. ThaNks Jimmy! read more

This review is for the actual Estimate Process & Estimate Only. Would have possibly given 5 stars but the final Estimate took one star away for us. We were looking to install AC as our house does not have one. We do have a whole house fan use it but time of use is limited to temperature. We wanted to get this for the humidity which has not exceeded a total of 8 weeks out of ain the past 22 years. John arrived at the scheduled time, went around the property and surveyed the area. Since this was not our first estimate our request for specific quotes were fine tuned to include replacing the existing heater (ours is 30 yrs old with only 8 yrs of use but parts may be hard to come by) 1752 SqFt - 2 Story - New AC Install - Dual Zone Control NOTE: "NO SURPRISES" GUARANTEE: Once the work starts, the price quoted is the price you pay, even if the job entails more work than estimated Company offers Financing Options, Credit Cards (No Extra Charges for using the Card as payment method) John spent the time with us - preferred unit depends on package. 1. Diamond (AC Pro 19-20 SEER Air Conditioner & 2 Stage Variable Furnace) 2. Gold (ACPro 16 SEER 2 Stage Air Conditioner & variable Furnace) 3. Silver (AC Pro up to 16 SEER Single Stage Air & Variable Furnace) 4. Bronze (AC Pro 14 SEER Single Stage Air Conditioner & Single Stage Furnace) Our Estimates were broken down separately based on our requests : 16 SEER - Comfort Aire & 18 SEER replacing ducts, vents, additional thermostat & 2 zone system. Yearly Maintenance quoted: $89 Being this a new and costly project we tried to educate ourselves on questions to ask. 1. Size or Capacity System Do I Need. 2. Can the current Ductwork be Used. 3. Are there new Technologies I should consider. 4. What brands do you offer and why do you prefer those brands. 5. Do you handle all the necessary Permits and approvals with the local authorities. 6. Leak Testing & Cost (where applicable) 7. Do you offer payments - through your company or manufacture - at what cost. If paying by credit card is there an additional fee? 8. What kind of guarantee does the company make on the installation as well as the equipment. 9. Is a service contract included or available - what is covered under the contract - unit, ducts, etc. 10. Timetable for installation. 11. Will our current thermostat work with the new unit? 12. What is the recommended SEER rating. 13. Are the parts proprietary to the unit and how hard is it to get parts or get service once out of warranty 14. Is a surge protector included or recommended Also looked up the product recommended, customer reviews and satisfaction, service, repair, etc. Major factors to consider when making your decision, each of which will affect your final cost to install: Brand (some brands have more value than others but doesn't mean they are more expensive) , features (only buy what you need & skip the rest), and contractor. From what I have extensively read, In most cases it really boils down to the installation of the equipment. With communicating HVAC systems many of the systems problems are due to faulty installation as some installers don't have the experience or expertise to do it correctly. Unfortunately the estimate received was well beyond what we could justify spending and not stress out - as this was more of a want than need. If we had high double digit savings this probably would not be an issue. read more

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Fast response. Jimmy fully explained what needed to be done. He had all the parts in his truck

Michael came out to service my AC unit which looked like it never had been serviced in years and wasn't cooling properly since I just bought the house. He went straight to work and when he finished he went over what he did to the unit. It looked like new after a good outside/inside cleaning. He then went over some recommendations that would help in the long run. Great job and professional. read more

Hollies from cool air was amazing my moms furnace went out(97 years old) she not only called in timely manner but also gave me advice on it could be(clogged air filter) it was kicked right on.ive have used them before and I found them to be boniest and reliable.i can't say enough about hollies.thank you for making our lives here better. read more

Honest good work. What else can you ask for?!!! Shaun is a nice technician too! I used the one in Chino Hills. Their phone # is 909-393-0182 read more

Easy to call and schedule, and I did not have to wait weeks for an appointment. The tech guys came sooner than expected (good thing) in a company van, wore work uniforms on and acted professionally. Within the hour, they got the problems identified and fixed. However this did not come cheap, and to mitigate the higher than expected bill, the tech did offer me a yearly service plan for a $20.00 @month. It covered parts and labor and if I recall, included a summer service call to inspect both AC and furnace units. By signing up, got a $100.00 discount on my repair bill. Did not mind paying more for a professional and fast service. Just wish, during my initial call, the representative had mentioned me those pricing options and plan, so I knew what to expect. Overall would recommend! read more

Can't say enough great things about Approved Air. The owner, Mike, even gave me a tour of his air conditioning system so I could see the quality work his company routinely performs. Approved Air has a critical eye to ensure the installation goes smoothly and efficiently. Definitely give them a call for a free quote! read more

I would to give thanks to the Cool Air Solutions team (Miguel, Jordan, and Freddy). The installation was quick and easy. Without a doubt one of the best in the industry. I highly recommend, if you are in the market for any heating or air conditioning solution, to give Cool Air Solutions a call. read more

Mike and his crew installed furnace, AC, and all new ducting in both my son's and my home. He gave us a good price and a quality job. Mike is so knowledgeable about the equipment, installation requirements, and provides attention to detail! We strongly recommend him for your heating and cooling needs. He even gives five years free labor which tells you he guarantees his work. The installation at each house took about 2 days. He and his crew were on time, hard-working, polite, always ready to answer questions, and trustworthy! Happy to support this family business. We strongly recommend Approved Air for anyone who wants a professional job done! (877) 422-6531 read more

I highly recommend Mike and Approved Air. I originally called Mike to install a system I was going to buy online. Mike was one of the only contractors willing to do such an install , but gave me lots of guidance and advice as to why it may not be such a great idea. No hard sell, just information. I will admit I am a shopper, I shopped Mikes price and service and he was by far the best value. Very fair price and excellent service. Mike spent a great amount of time with me and helped me select a proper system for my situation , much better than what I was going to buy online. Mike arrived on time and stayed until the job was done ( well after 7PM ). I am very happy with my new system and have already recommended Mike and Approved Air to a neighbor. read more

Madison is a caring perfectionist who knows his stuff and offers unbiased and informed suggestions. I'm so glad he was the technician who worked to get my system working. I recommend him 110%!!! read more

Well! Jorge Cervantes knows air conditioning inside out. We asked him 5,000 questions because we really did not know anything about this system. Jorge explained everything so well and patiently. This helped us to make better decisions for our heating and air conditioning system, such as understanding the need for regular maintenance check-ups and he gave us great advice for when we need to update our system. The cost for fixing our system was very reasonable. We were very happy with Cool Air Solutions Inc and highly recommend their services. read more

Luke serviced our air conditioning unit and he went above and beyond the call of duty! He was professional, curteous and very knowledgeable. We were very impressed with his service! He was able to repair the problem. I would highly recommend him as a service technician along with the company for your air conditioning needs. read more

We had our annual maintenance checkup today, and our technician Jason was AWESOME. He is definitely customer oriented in all the best ways- he was thorough, identified our problems and gave us options for solutions without making us feel pressured, is clearly knowledgable and even passionate about his field, and is a very personable and friendly person. I can't say enough nice things about this guy, Cool Air got a gem when they hired him. A GEM. And I was already a fan of Cool Air and their people before Jason came out, my husband and I are happy happy happy with the excellent service! Thank you Jason and thank you Cool Air!! read more

I highly recommend Approved Air Conditioning and Heating! Mike and his son Nathan not only matched a deal that we'd gotten from another company but it was great to know exactly who would be in our home for the several days it took to do the install. Our home was built in 1976 so not only did it not have A/C, our furnace and ducting was original and very, VERY dated (and non-efficient to the max). We had a new furnace, new ducting, A/C of course, and a few additional vents cut/installed. They were very professional and kept the place as clean as possible, vacuuming as they cut and as they went. They even sealed off the vent in our baby's room to keep any additional dust out until the very last moment! Their price and guarantees are great and it feels good to know that you're supporting a local Father & Son business. We're of course not hoping for a hot summer but we're excited that we won't have to suffer any longer if it does come. We used the heat once or twice after the install and it was fantastic - you really could feel a huge difference (as in it actually heated up the house) from beforehand. When we tested the AC I was freezing within a matter of minutes - I had to beg the guys to shut it off! Our only "complaint" about them is that we really didn't get any guidance or "final walk through" once the install was done; I'd made sure my husband was home for the final day but other than Nathan telling us about the app for the unit and a super quick run down on how to connect it we weren't given much direction. I'm not docking any stars - I just think a quick run down on what is what would've been nice. They were always on time and cleaned up the garage each night so that we could pull our cars back in. We're overall extremely pleased and highly recommend having Approved Air Conditioning and Heating come to do your install - your home will be safe and in good hands! read more

Approved Air - Outstanding Service from Father to Son!!! Mike from Approved Air serviced my AC several years ago, and all during that time, my AC always ran cold with no problems. With summer just right around the corner thought it would be good to have Approved Air come and do some maintenance service on my AC. Always a pleasure talking with Mike and catching up. Mike scheduled his son Nathan to come out and perform the AC maintenance service. Nathan was very professional, performed a detailed check of my AC overall did an AWESOME service on my AC. There was years of dirt surrounding my AC coils and Nathan cleaned them out so that they were sparkling clean for maximum efficiency With this effort brings enhance cooling capabilities, which I'm grateful for. Nathan even checked out my primary and secondary drains connected to my AC in my attic and treated the primary drain to keep things clean. Really Just an AWESOME job!!! which is why if you are serious about keeping your AC maintained or thinking about upgrading to a new installation, go see Approved Air. Mike and Nathan - Father and Son do a great Job! and come highly recommended. read more

Approved Air Inc is wonderful. Mike, the owner, came out to do the estimate and was very professional. He explained everything in detail that needed to be done. Shortly after the visit, he sent over a contract with the pricing and a description of the work to be completed. My husband and I went with Approved Air because of Mike- he came across as an intelligent professional who would do a great job for a reasonable price. We scheduled the work to be done a few months after the estimate. Mike and his son showed up at 8 am the day the job started and stayed all day. They showed up again on the second day at 8 am and completed the job. I really liked how punctual he was - it showed that he took the job seriously and that he took pride in his company and it's reputation. He told us upfront that the job would take 2 days and that is exactly how long it took. Upon completion of the job all areas were cleaned up and my house looked as if nothing happened- awesome!!! After the work was done we had an inspection and passed with flying colors. I would recommend this company to anyone- family, friends & neighbors. read more

Job well done. Mike called us back right away. Gave us all the answer to our questions. Prices were competitive. Came right on time and finished the job earlier than was expected. They were clean and took away all the old rusted AC parts. I would highly recommend them. read more

We just had Mike install central heating and air in our manufactured home today. First of all, he arrived ON TIME when he said he would be here! I can't believe all the other contractors we've working with who do NOT arrive anywhere near the time they tell you, so this was a pleasant surprise! He and his 2 sons were very professional and polite, and ended up finishing the whole job in one day! They worked hard - never said a harsh word - and left us more than happy with the job they did! I hope anyone looking for their services will give them a chance - you won't go wrong with them!! read more

We had a great experience with Mike and Nathan upgrading our air conditioning/heating system. Fair prices, very reliable and professional as well as warm and personal. Highly recommend this local father son team!!! read more

Mike and his team did an excellent job installing a new forced air heater, two new AC units, completed all new duct work, and much more at a reasonable cost. They all worked very hard all day, kept the work areas and our home as clean as possible, putting down tarps, runners, etc. and cleaning up at the end of each day. We highly recommend Approved Air Conditioning and Heating! read more

Mike and Nathan did a great job providing us with a new A/C and heating system for our house. We had the original 50 year-old furnace and ducting, and Approved Air took care of removing it and installing a new whole-house Maytag system. From consultation to installation, they were professional, friendly, and thorough. I was referred to Mike by my parents, who also had a system installed by them and are happy. We like doing business with a small local company such as theirs. Great job, they made it easy, and we would absolutely recommend Approved Air for all things A/C and heating. read more

Had a great experience with Mike. Company is family owned and they stand by their work. Install was quick and smooth and very reasonably priced. Best thing about Approved is their customer service which was very important to me. I had an issue with my unit freezing up after install and Mike came out twice to make sure everything was running smoothly. We eventually determined that my duct work and air filters were the issue (not approved's fault) and everything has been running great since. The service calls were included with the price of install. Highly recommend this guys. They give you everything the bigger company's do, and you get great service while supporting local family-owned small business. read more

Thanks to Mike and his son Nathan our house is back in order. Approved Air, did a complete install on our house and we are now ready for those hot Escondido days. Mike and Nathan were both pleasant and professional and kudos to them for a job well done. I highly recommend Approved Air for all of your heating and air conditioning needs.... read more

Mike and Nathan installed new air, heating and duct work in our home. From day one they were professional, delivered on their time frame, pricing and quality of work. We have an older home and Mike really had great ideas that made the new systems fit in compromised spaces. And as the name says it was Approved by all! I highly recommend Approved Air. A small business with a big delivery on quality. read more

How often do you get a very good price, combined with a contractor that does exactly what they say they are going to do, and they start and finish on time? That was my experience with Approved Air Conditioning and Heating located in Vista, CA. My project was a lot of work and Mike Gentry could have come up with any number of reasons why it was going to take longer. When I saw him working routinely from 7:30 AM until 6:30 PM I knew he'd get it done. My project entailed 2 furnaces, 2 A/C units, 2 electronic air cleaners, and 2 UV lights...in 2 different locations in the house. I interviewed 6 different vendors...many of them the big names in San Diego County. Sales people of these companies would come and recommend the equipment and you never got to meet the actual folks installing. I've learned from handling numerous contractors in the past that you get better workmanship from owner\operator contractors providing they have experience and good client ratings. I always check out their truck...if there is no pride in how they maintain their own equipment I avoid them. From the beginning it was apparent Mike Gentry knew what he was talking about and did not try to oversell me. He also didn't nickel and dime me with changes...he routed an A/C discharge line to the outside of my house where I could harvest the condensation water for irrigation. Furthermore, Mike and his son Nathan cleaned up after themselves as the work progressed. I felt totally confident leaving them alone in my home. They also applied for approval as a YGrene Contractor (recommended over Hero) so I could get a better interest rate. His son Nathan helped me download the APP's for control of the Honeywell 9000 thermostats on my I-Pad. It's sweet lying in bed in the AM and firing up both furnaces. I highly recommend this company and I will not hesitate to use them in the future. read more