1. M&EM Plumbing

1. M&EM Plumbing

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,

M&EM Plumbing

5.0 (96 reviews)
Closed 6:00 am - 6:00 pm

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Response time

50 minutes

Response rate

80%

Services - M&EM Plumbing

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Recommended Reviews - M&EM Plumbing

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Reviews With Photos

Before picture on the toilet
Joel O.

M&EM was great to work with. Very efficient and completed on time with excellence. They pet put in the toilet flange and installed tub drain and repaired in wall plumbing repairs. They came and quoted and turned the work around very quickly.

New cartridge replacement.
Robert L.

Mike was great. Had emergency situation with a bathroom cartridge valve and he was here in 15 minutes. VERY reasonable pricing, friendly, on time and professional. Will use for all future plumbing needs. Thanks Mike!!!

The new sink hole ;)
Bill M.

M&EM did a quick and complete replacement of our broken disposal. I was allowed to test it, with ice, for function and leaks while they were still on premise. And extremely reasonable pricing, especially since I had all the equips and accessories already purchased. Additionally they made time for a second request I had that I didn't have originally quoted. Completed successfully! This outfit is next day incredible!

Chris C.

Mike was quick to respond and Johnny did great work replacing our shower valve/trim. Took him the quoted amount of time (~2 hours) and price was very reasonable compared to another company. Hope I don't have to, but if I do, I'd be quick to call M&EM again!

M&Em Plumbing
Tamara F.

"So shines a good deed in a weary world"... a very long story, but we had a pipe leak in our ceiling and had a very bad experience with a plumber. Mike from M&Em's came in and took over the project, replaced all the water pipes in our house... all for a reasonable price! They were clean, respectful, extraordinarily helpful and did a fabulous job! Really... I can't say enough about M&Ems (and no, I didn't know them before this horrible event!)

New water heater and re-circ pump install

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1 month ago

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9 hours ago

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Mike T.

Thank you Barbie, we appreciate your kind words

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2 months ago

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1 month ago

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Mike T.

thanks for your kind review Ben. We really appreciate you!

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5 months ago

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9 months ago

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1 year ago

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1 year ago

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11 months ago

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Mike T.

Thank you for the kind review, glad we were able to help you out.

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1 year ago

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1 year ago

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Mike T.

Thank you Brian

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2 years ago

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Mike T.

thank you so much for your kind kind review Carol!

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1 year ago

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2 years ago

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Mike T.

Thank you for your kind review!

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2 years ago

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Mike T.

Thank you for your kind words!

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2 years ago

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2 years ago

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Mike T.

Thanks Ken, that was very kind of you.

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1 year ago

Mike was very responsive and fixed our issue quickly in the same day that I reached out! Highly recommend.

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1 year ago

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1 year ago

Mike was fast and efficient repairing a sink issue we had. The price was also very fair. We will call him in the future!

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2 years ago

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Mike T.

Great review! Thank you Tien.

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1 year ago

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2 years ago

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2 years ago

Fast response time, clean work and reasonably priced. I would be happy to recommend M&EM for your plumbing needs.

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3 years ago

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2 years ago

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Mike T.

Thank you for your kind words

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1 year ago

M&EM Plumbing was very responsive and professional. Won't hesitate to use them again in the future.

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1 year ago

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3 years ago

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Page 1 of 3

Ask the Community - M&EM Plumbing

Do you service North Poway? Does M&EM service jetted bathtubs?

No usually but if there is enough work we will.

Don’t See Your Question? Ask Away!

Review Highlights - M&EM Plumbing

Mike and Johnny were prompt,friendly and did a an outstanding installation and I couldn't be happier.

Mentioned in 56 reviews

Read more highlights

Mr Rogers Neighborhood Plumbing

Mr Rogers Neighborhood Plumbing

4.9
(115 reviews)

I called Roger's Plumbing this morning for a clogged kitchen sink. Before booking, I specifically…read moreasked whether they service my area. I was told yes, so I stopped searching and waited on them. When the plumber arrived somewhere, he texted me a photo of the wrong gate and asked if it was my house. I replied no and immediately sent him my live location pin, clearly showing my exact address. This is not a hard-to-find property - we regularly receive deliveries, contractors, and even DoorDash drivers with zero issues. At that point, communication completely broke down on their end. My husband drove out to locate the plumber and called him multiple times. The plumber repeatedly sent him to voicemail and did not return calls. My husband then called the office and asked that the plumber call him back. The office said okay. No call came. When my husband finally got through, the plumber said, "I'm in the middle of nowhere." My husband offered to have him drop his location so he could physically guide him in. The plumber refused and said, "Just find someone else." I then called the office myself. Instead of offering a solution, or another technician, I was told: "I don't know what to tell you. When we look up your address, we only see bushes and plants." That statement is simply false. Our address is clearly mapped, and again, other service providers find it daily without issue. The tone was dismissive and essentially amounted to "Oh well - find someone else." Key issues: - They confirmed they service my area, then refused to complete the job. - The plumber ignored repeated calls while knowing my husband was actively trying to help him. - No attempt was made to troubleshoot navigation, send another plumber, or offer any resolution. - Communication was avoided rather than handled professionally. If your company relies on GPS and mobile communication, your technicians need to be capable of using it - and answering the phone. At the bare minimum, basic respect and follow-through are expected. This was a complete waste of time and extremely unprofessional. Do not say you service an area if you are unwilling to actually drive to it.

Xavier came out twice to fix two separate issues with our leaky bathtub and some weird water sound…read morein one of our toilets. He was incredibly knowledgeable, trustworthy and professional. The leaky tub had to do with the previous plumber from a different company using the wrong sized gasket when he repaired it. He explained how he fixed the water sound in the toilet but I didn't understand a thing. All I know is that the sound is gone and the bathtub stopped leaking! I also had a concern about a dripping sound I'd hear when I ran hot water for awhile from each sink in the house. We ran water from a sink and once we heard the "dripping" he immediately knew what it was. He used a couple words to explain what was happening but I don't remember them so we'll just say it was the pipes expanding or something. He definitely eased my mind assuring me that it wasn't water dripping in the walls throughout my home. All in all Xavier was superb and I trust him wholeheartedly.

MasterCraft Plumbers

MasterCraft Plumbers

4.8
(388 reviews)

We were replacing a broken toilet ourselves, but removed the old one to find that the setting in…read morethe floor was completely borked. There was no actual flange at all, just a repair flange and it was set below the level of the flooring and filled in around with a mess of some kind of caulk or filler to try and raise the level up. Making this right was way out of our league, so we called MasterCraft to help us out. They confirmed our suspicions that this was messed up six ways from Sunday and talked through the process of cleaning out the filler, chipping away the concrete, and refilling it with a clean setting of concrete so they could set a proper flange 1/4" above the flooring and for a reasonable price considering how terrible the setup was. They immediately set up an appointment to return the next day. While they were there for the estimate, they offered a free inspection of the plumbing in the rest of the house, which I took to be a fishing expedition for more "problems" they could "fix" for more money, but such was not the case. They found one minor issue, said it could probably wait a few years, and even fixed another minor issue they found for free, then said everything else looked good. Startling honesty and helpfulness! From my call for help, they had folks out to check things out in about two hours, and the work was completed less than 24 hours after that. For the level of work done, an incredible turn time, IMO. All told, we had 5 different techs in our house between inspection and repair, and every single one was friendly, competent, and respectful of our home. While I'm not eager to *need* their services, if I do, MasterCraft Plumbing has definitely earned repeat customers here!

Subject: Unresolved property damage and failure to honor warranty…read more I am writing this review to share my experience with Mastercraft Plumbers Inc. regarding a project that resulted in irreparable damage to my bathtub. While the company performed the initial task of removing a corroded screw, their technician's negligence resulted in significant, irreparable damage to the bathtub. Despite a written warranty guaranteeing workmanship, the company refused to restore the tub to its original condition, instead proposing an inadequate "refinishing" remedy that did not meet professional standards. After months of attempting to reach a professional resolution, I was forced to pursue this matter in Small Claims Court. On June 8, 2026, the Superior Court of California ruled in my favor, confirming that the company failed to meet its obligations and awarding a judgment for the full cost of the necessary replacement. I am sharing this factual account to assist other consumers in their due diligence. I have attached the Court's Minute Order and photographs of the damage for transparency. I am posting this as an addendum to address the owner's response. I wish to clarify that the facts of this matter were adjudicated in the Superior Court of California (Case #25SC04822C). On June 8, 2026, the Court ruled in my favor and awarded a judgment for the costs of repair, rejecting the defendant's claims. My review is based on these documented findings, and I stand by the facts presented. I have attached the Court's Minute Order for transparency to allow future consumers to make informed decisions based on the official record.

M&EM Plumbing - plumbing - Updated July 2026

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