Nate came out and was super helpful in diagnosing our drain blockage issue as well as providing…read moreexpert opinion on best steps forward. instead Of recommending a super expensive repair job, he told me what he would do if this was his house which saved us thousands of dollars. Super professional and really cares about his clients and doing the right thing. We will be using Willis Brother's plumbing for any plumbing services loving forward. Thank you Nate!!

I had a great experience with this plumbing service. They responded quickly, showed up on time, and…read morewere professional from start to finish. The repair was done efficiently, and they took the time to explain what was going on and how they fixed it, which I really appreciated.

I know I'm just piling on with this review, but my experience was quick, painless and educational…read more My guy was on time for our appointment and went right to work. He flushed/de-scaled my tankless water heater and then made sure everything in the house was working as it should. The whole job was done in less than an hour and his recommendation for me was not to worry about it for another two years. So if I only have to spend $125/year for my water heater maintenance, I'm probably getting away cheap. great service, I'll use them again. Oh and if you call to make an appointment you will be connected to "Sophie" at first, just to warn you, she is AI and gets stuff wrong, best thing you can do is ask her if she's AI, she will tell you she is, and then you can ask for a human being, worked for me. TIP TO OWNER - make sure you stock up the True Plumbing stickers in each repairperson's van, having a sticker on my water heater will help me in two years time. My guy had run out.

Noticed a leak coming from the garage. The water felt warm so figured that it was the water heater…read more Called True Plumbing and definitely felt like a robot answered my call which is cool. Was confused because took my name and booked an appointment, but didn't get my address. 2 hour window for the appointment and was able to get a time less than 48 hours. Received a confirmation email and had my address which was wild. Fast forward to Monday and they arrived 25 minutes before their scheduled time. They sent a text that they would be arriving in 30 minutes and then they were there. Usually would be happy for a plumber to arrive early, but wife had a work call and I was driving home from work to meet him. He was ringing the doorbell a bunch which annoyed my wife, but life happens. Joel was very nice and said we needed to call CPL to locate where exactly the leak is. He gave me the wrong number for CPL even though I read the number back to him. True Plumbing didn't have any appointments the next day, but Joel found a way to squeeze me in to take a look after CPL completed their inspection. Sent two estimates which I had questions about. I talked to Joel on the phone and he answered them all. I really like that he was able to do cement work which some places wouldn't do. The communication across the board really stood out to me and I know their prices are better than most because I had quite a few estimates.

Andrew came out first thing in the morning After I made an…read moreappt the night before. he was professional and knowledgeable. Fixed Our kitchen drain and gave us great advice. Only took an hour and all in all a great Affordable job! Thx!

I put out a Yelp request in January 2025 to get a new tankless water heater and water filtration…read moresystem, and Bryan came out, walked me through everything, and gave me a solid quote compared to other companies who also came out to the house. He was also very impressive when listening to him explain what our system could look like and what our options would be. At that time, we were already having an ADU built in our backyard, and when the contractor found out we wanted a new tankless heater and water filter installed on our main house, he offered us a discount and installed a tankless heater. It ended up being a big mistake as they did a very sloppy job. Fast forward to this past September 2025, and my wife put out a Yelp request to get a water filtration system installed. She did not know that Pure Plumbing had come out previously, but I recognized Bryan's name when my wife told me he would be coming to the house. He walked my wife through everything while I was at work, and she was impressed by him too. He even pointed out where our contractor's plumber had made a major mistake with our tankless heater. We ended up having Pure Plumbing install the water filtration system, the price was great, and they did a fabulous job. In addition, thanks to Bryan's alertness, we were able to have our contractor's plumber come out to fix their mistake. Thank you Bryan, and thank you Pure Plumbing. I highly recommend this company.

I had some moisture between tub and toilet. I was thinking maybe toilet ring leak. But there was a…read moredripping sound in the shower. Tim came on time and checked it out. He removed the shower valve cover and noticed moisture. The back wall in the garage was covered with a wall system (normally used to access). I was thinking about a shower conversion so Tim opened the time and found the leak ands repaired it. Price was reasonable and repair was clean and efficient. I truly appreciate the professionalism of Tim and Jeff-N-Carls. They're in Oceanside but service San Clemente! Jeff, Thank You for your Service

We used this company to diagnose and repair low water pressure in bathroom fixtures and to solve a…read moreproblem with water not draining in the tub. I contacted them via Yelp and they responded immediately. Carl came out the next day and identified and addressed the problems. We ended up replacing the 30 yr old water heater and replacing some of the fixtures. Carl also solved the drain issue. The final price was similar to other estimates. Very impressed with Carl's expertise and professionalism. Will definitely call them again if needed!

Shawn has been a great find and knows things other plumbers have been unable to fix…read more I have referred him to several neighbors and they have been super happy they now know him too. Great guy, appreciate his expertise and honesty.

Professional, responsive and courteous. Been using The Works Plumbing for over 5 years now. Always…read morehonest work and pricing. Doesn't half a$$ or Jerry-rig his work. As we install new fixtures or have existing one repaired. We are constantly discovering overly complicated and odd plumbing situations from the previous homeowners. The Works Plumbing has always found cost effective solutions to simplify and resolve the situations. Call them.

Xavier came out twice to fix two separate issues with our leaky bathtub and some weird water sound…read morein one of our toilets. He was incredibly knowledgeable, trustworthy and professional. The leaky tub had to do with the previous plumber from a different company using the wrong sized gasket when he repaired it. He explained how he fixed the water sound in the toilet but I didn't understand a thing. All I know is that the sound is gone and the bathtub stopped leaking! I also had a concern about a dripping sound I'd hear when I ran hot water for awhile from each sink in the house. We ran water from a sink and once we heard the "dripping" he immediately knew what it was. He used a couple words to explain what was happening but I don't remember them so we'll just say it was the pipes expanding or something. He definitely eased my mind assuring me that it wasn't water dripping in the walls throughout my home. All in all Xavier was superb and I trust him wholeheartedly.

I called Roger's Plumbing this morning for a clogged kitchen sink. Before booking, I specifically…read moreasked whether they service my area. I was told yes, so I stopped searching and waited on them. When the plumber arrived somewhere, he texted me a photo of the wrong gate and asked if it was my house. I replied no and immediately sent him my live location pin, clearly showing my exact address. This is not a hard-to-find property - we regularly receive deliveries, contractors, and even DoorDash drivers with zero issues. At that point, communication completely broke down on their end. My husband drove out to locate the plumber and called him multiple times. The plumber repeatedly sent him to voicemail and did not return calls. My husband then called the office and asked that the plumber call him back. The office said okay. No call came. When my husband finally got through, the plumber said, "I'm in the middle of nowhere." My husband offered to have him drop his location so he could physically guide him in. The plumber refused and said, "Just find someone else." I then called the office myself. Instead of offering a solution, or another technician, I was told: "I don't know what to tell you. When we look up your address, we only see bushes and plants." That statement is simply false. Our address is clearly mapped, and again, other service providers find it daily without issue. The tone was dismissive and essentially amounted to "Oh well - find someone else." Key issues: - They confirmed they service my area, then refused to complete the job. - The plumber ignored repeated calls while knowing my husband was actively trying to help him. - No attempt was made to troubleshoot navigation, send another plumber, or offer any resolution. - Communication was avoided rather than handled professionally. If your company relies on GPS and mobile communication, your technicians need to be capable of using it - and answering the phone. At the bare minimum, basic respect and follow-through are expected. This was a complete waste of time and extremely unprofessional. Do not say you service an area if you are unwilling to actually drive to it.

I would give them 10 stars if I could!!!! I had an excellent experience with this plumbing service…read more The issue was diagnosed and resolved quickly, and Dominick was extremely knowledgeable and professional. Everything was explained clearly, and the work was done efficiently with great attention to detail. It was such a relief to have the problem fixed so smoothly. I highly recommend this service to anyone in need of reliable, expert plumbing help!

We had a completely fused shower cartridge that turned into a waaayy bigger fix than the quick DIY…read moreproject we anticipated after the stem broke off. I got on Yelp & searched hoping to find a plumber who could come out the same day. Based on their 4.9 rating and great reviews, I called Trusty Plumbing....kinda skeptical with the name at first LOL but their reviews & rating & my desperation had me dialing!! Dominick asked us to send a couple photos so he could assess the issue, then dispatched Milton, who literally showed up within the hour. Seriously a lifesaver! What could have turned into a $1,200 wall-opening repair ended up costing a couple hundred thanks to Milton's skill and patience. He carefully chipped away at the completely seized cartridge for two solid hours & removed it w/out damaging the valve. From start (answering my call) to finish (coming out n removing & switching out the mineral built up fused cartridge) they were polite, friendly knowledgeable, patient, and clearly experienced! :) We are beyond grateful. 1000% recommend Trusty Plumbing!

Very responsive. Amazingly fast, professional and customer oriented. I won't bore you with the…read moreminutiae, but they came out within an hour, fixed the most pressing issue, and got our water back on. Another technician came out a few hours later and dealt with the other items. Very satisfied with the service and will use them again. When you need a plumber it's nice to know they're around.

I can't recommend Mastercraft Plumbing highly enough. I reached out because I thought I might have…read morea water leak in my house, and Joe responded quickly to my message and made time to come out the same day, which was greatly appreciated. Joe was extremely professional and asked all the right questions to understand the situation. He carefully checked everything, including using a moisture reader on the walls and testing the water pressure, to make an accurate assessment. What really stood out was that he didn't rush to cut open walls or tear things apart. Instead, he took a thoughtful, methodical approach and clearly knows how houses work. In the end, Joe determined that I didn't have a plumbing issue at all, but a different problem entirely. He was honest about that and even made a great referral so I could get the right help the very next day. I'm really glad I called Mastercraft Plumbing and highly recommend them.

Had Jose come out for a plumbing issue just a couple of hours after I called--super quick response!…read moreHe showed up on time, quickly assessed the situation, and figured it out right away. What really stood out was how honest he was--he didn't charge me for the service call and didn't cut into the drywall just to create unnecessary work! Definitely saving his number for any future plumbing needs. Highly recommend!

Had a sink issue in the kitchen and Ramon was there within 2 hours once I called Thompson Plumbing…read more He was knowledgeable and professional and diagnosed the issue right away. They were able to fix the blockage right away. Will recommend to my friends and neighbors.

Keith is a piece of *hit. Talking about vets helping vets.. Spent 22K on complete plumbing and…read moreshower, kitchen plumbing and extended $600.00 for service maintenance plan. Sold my account to another POS. Now if I need service I'm *ucked. I need at least 5 other people to help with my lawsuit. The other company that bought the mailing list is no better they won't honor the extended warranty that I bought nor can I disclose it as I am selling my home.

I bought a full AC /furnace system from this company three years ago, and every year I've been…read morehaving issues when it's time to turn the furnace on, this year it happened again, and when I call the company for service, they told me that the company is no longer in business, when I bought the system, I had a 10 year no questions ask warranty, and the new company will not honor that warranty. All they did is purchase the customers list, but not the warranties.