Great service! On time, reliable, any time of day or night! Polite, reasonable prices, clean…read morevehicle.

This is truly a five star good old fashion taxi guarantee. For some reason, we ended it up with a…read more7am Christmas morning early flight. We needed to head out around 4:30am. Called them and they said yes. The day prior to the ride, they texted and we reconfirmed. They show up 4:30am on the dot on Christmas morning! They charge a very reasonable fee for the trip! Guess I won't be using Uber much often in the future! Highly recommend and thank you for your outstanding service!

Very professional. Driver was very friendly showed up right on time and got us there very quickly…read more Highly recommended. Not cheap but much better price than the other options that were available.

If you want speedy, no-nonsense transfers from SFO to the East Bay, Abbas is your guy!…read more We initially needed transport for 4 people, 8 large suitcases with additonal smaller carry-ons and a foldable wheelchair. No way a single Uber or Lyft could accommodate that. Abbas was the first to reply to my query and he too had the better rates, so I figured to give him a shot. Worth it! He patiently waited for us to get through the typical international airport red tape, his van was comfortably able to seat us and take our cargo, and we were off to the East Bay in no time. I had no difficulty contacting Abbas again for 3 more airport transfers with 7 people and the same, if not more cargo, over the succeeding couple of weeks.

Abbas is great! Answered all my questions before booking and easy to work with. He was on-time and…read moreflexible and would highly recommend for shuttle service!

Update: Used them on the return leg from an international flight. Scheduling and pricing was again…read morequick and hassle free. Our flight was unfortunately delayed, but as soon as we landed received a text from the service with how to meet them. Clear directions and updates. Again, the driver was super courteous, and van ride was great, making a long day end on a friction free note. Definitely recommend.

Great company and service particularly for families who need a car seat solutions at a fair price…read more Driver showed up on time and was helpful with bags, all payments handled electronically! Committed customer

Reliable service! Great value!…read more We have been using Airport Taxi Cab Services for our trips to/from the airport for many years. Very happy with them. They come pick us up at our house. They are always on time and help with the luggage. On our return they communicate well with us to coordinate pickup location and make sure we don't have to wait too long. Pick up at the airport in SFO is near the taxi line, thus that's a huge win over Uber/Lyft. Highly recommend them for a slightly pricier alternative to Uber/Lyft but with a significantly better and more reliable service than these apps.

I have been an avid customer of Bay Star Airport Shuttle…read more The Driver is prompt , courteous and friendly. The driver is very thoughtful of the needs of the passengers especially the elderly. He assists in helping the elderly in getting in and out of the Sprinter to prevent any falls. He is a very careful and a safe driver especially in the freeway and busy streets of San Francisco. The Sprinter is also immaculately clean and smoke free. Our group's favorite driver is Harry. God bless him, Sonja and the staff of Bay Star Airport Shuttle.

Another wonderful experience with Bay Star Shuttle! As always, Sonya was patient with all the…read morequestions for a large group. Harry was prompt for a 3 a.m. pickup and got our church group to SFO in a timely manner. Our family will continue to use them for our family trips and if my church group needs another large group pick up, there will be no hesitation in scheduling with them again. I will continue to recommend them because I know they are trustworthy and offer the best service!

The team at Sal's is outstanding- from helping coordinate the rides to the drivers it was a breeze…read moreto transport a group of 30 from MRY, SFO, and SFC and back. Kimberly was a delight to work with- prompt and professional and always had a speedy answer. Sal's is my first call next year.

We hired Sal's Services to celebrate a birthday and take the limo from South Bay to SF and back…read more Everything was smooth from enquiry, quote, service and follow up. The driver was experienced with driving vehicle in the city terrain, familiar with photo spots and flexible when we ran over the reserved time. Would highly recommend Sal's limo.

We had two rides. One to SFO and the other home from SFO. The first ride was lovely. Nice, helpful…read moredriver, smooth ride, not too fast, not too slow, extremely clean vehicle. The second ride was not OK. The driver was rude, selfish, and generally not fit for this type of work. I had to call the company during the ride, to get the window lock turned off. A 50% positive rate for the driver isn't good enough to return.

We used their service few times and we had great experiences ! They were always on time, attentive,…read morehelpful and professional. Cars were clean and smells good ! We will definitely use their service again and recommend it to anybody who wants limo service!

From the owner: Lowest rate San Francisco to SFO private ride up to 5 passengers. Online bookings and…read moreconfirmations. Real live human contact any time.

I ordered a car service for my daughter's prom. I changed plans on them a couple times, and they…read morewere quick to confirm the changes. Day of event, they kept me updated about arrivals and pickups. I was very pleased with the service. I would recommend.

Good business . Got my kid and his date to and from SF without incident . Very good communication.read more

I reached out to Phoenix about 3 weeks before I needed the services and they were quick to respond…read more It was a one way drop off to make sure my bridal party got from the hotel to the venue on time. The pricing was fair and direct, nothing hidden which I appreciate. Our driver was punctual! I even received driver information prior just in case, which helped calm my nerves. Would recommend!

When a friend left his phone on a Phoenix bus after a school dance this past weekend, we called…read moreimmediately (within minutes of the bus departing) to ask the driver to wait or turn around. What followed was one of the most shockingly unprofessional customer service experiences we've ever encountered. Fadi Stephan, who answered the phone, told us there was nothing he could do. When we pressed, he didn't just decline to help -- he lectured us. "You're adults, you need to face the consequences of your actions," he said. At one point, he mimicked my voice. We were stunned. Any reputable transportation company has a lost item policy. The standard practice is simple: when a customer calls shortly after leaving something behind, you make a reasonable effort to help. Phoenix chose not to. What makes this especially inexplicable: after leaving our school event, the bus went directly to Disneyland (six hours away) meaning the phone would be inaccessible until Monday. We weren't asking for a miracle. We simply asked Fadi to notify the driver so the phone could be safely held by the company rather than discovered and pocketed by a future passenger. He refused, and never offered any explanation as to why. If anything, it felt like he was rooting for another passenger to pick it up. We followed up with polite emails throughout the weekend. His written responses were abrasive: "Once again for the 5th time, I will let you know once the bus is back," but even that felt kind compared to his tone over the phone, which obviously doesn't leave a paper trail in the same way as email. Phoenix has lost our business, and we will be sure to share this information with the rest of our school. Please do yourself a favor and find another bus carrier! It's not worth the headache.