Honestly not sure when the last time the whole air ducts were cleaned out. There was a strange…read moresmell coming from the air vents while the heat and A/C was running so needed to get them cleaned out. The price for the service is amazing honestly you get more for your money. We had a deep clean and sanitize. When I came home after the service was completed it smelled like a brand new home. I am so glad I reached out to The Duct Cleaners because I don't know if they could have done a better job than they did. The air is now so crisp and clean. I am very happy and overly satisfied with the service provided.

Very easy to work with, no hidden costs. Team showed up on time, was able to complete my one level…read morehome in about two hours. We had never had our ducts cleaned and are very glad we did it. Air quality is much better and nice to know it's done. Workers were polite and efficient, refreshing.

I selected this company based on his outstanding Yelp ratings and he showed up on time and did an…read moreexcellent job. I rely on Yelp for most of my vendors and this company is first class. I had them clean my ducts and the dryer vent. I love it when a vendor is just exceptional. I had to wait a few weeks because they are in high demand but it was worth it 100%

Had a blockage in the vent between laundry room and outside. tried to do ourselves but didn't fix…read more Called and scheduled Max, explained the issue and he was able to clear for us. Max was extremely professional and will be contacting him again to have all the ducts/vents cleaned again. It's been 5 years (Vacu-Man did the last time as well). Highly recommend. And my SIL will be reaching out to him soon for her own ducts/vents.

I recently bought a home built in the 70s, which had a past end-of-life furnace and which sensibly…read moredidn't have cooling, though I wanted it as its become increasingly important over the years. I pitched a project via Yelp to install cooling and replace the furnace to all of the most highly rated companies in the area. All of them recommended a heat pump as opposed to traditional AC. Better Air NW's proposal was not only the least expensive by a fair margin, but also offered the highest quality machines and best warranties. Normally, I'd be pretty skeptical at that combination, but all of the positive reviews on Yelp convinced me to accept their offer. A few days later, as I write this I'm basking in the warmth of my new heater. The installation was smooth, painless, and well done. Despite some unexpected challenges in the home's design to figure out and overcome, they charged exactly their estimate; there were none of the kind of headaches or scams that one often expects dealing with contractors. All in all, great experience, these folks deserve their lofty reputation.

Better Air NW did a great job. On time. Easy to work with. Seemed efficient. Only thing was that…read morethey couldn't get up on our metal roof to clean out the laundry vent. Understandable.

I have used Overlake since 2019 in two different homes. In addition to routine maintenance, I have…read morehad an entire A/C system installed which included electrical and gas line work which was difficult due to the location in a narrow hallway closet. I have also had them replace a condenser in another system. Recently, they replaced a gas water heater with a tankless system. This was a difficult installation due to the location in the center of the house and the need to install intake and exhaust pipes to the exterior of the house. A technician and two installers made visits and then I was given a detailed proposal with recommendations and several options. The owner, Robert, called to answer my list of questions, so that I fully understood my options. The work was scheduled within the week. The technicians arrived on time, reviewed the project with me and kept me updated as the work progressed. They laid down protective coverings over hardwood floors, as they had to drain and remove the 80 gallon water heater through the living area. The installation required that they cut two access openings in an existing chase to gain access to an outside wall. They cleaned up afterwards and I could not tell that they had been working there. I have always experienced great service from the initial contact through the competition of a project. I would definitely use them again and highly recommend their HVAC and water heater services.

I had a great experience with Robert. I sent a request and he responded within minutes about an…read moreissue with my furnace. Instead of pushing for a service visit, he spent about 20 minutes on the phone patiently walking me through a few diagnostic steps because he suspected it might be a common issue based on my description. We were able to identify the problem together, which I'm very grateful for. That kind of honesty and willingness to help is rare and says a lot about someone's character. I really appreciate the time he took to help me out and would definitely recommend him and his company to others.

What a great experience! Started with the initial phone call, so nice! Everything was explained…read moreclearly and had follow up texts and emails and personal call the day of service. My dryer vent was cleaned in less than 20 minutes. Both technicians were great, Dausaun and Quentin, thank you for your great service and kindness. Much appreciated and will look to refer you guys in the future!!

UPDATING TO FIVE STARS because Brett and Quintan came today and were AWESOME. They not only fixed…read morethe issues I originally posted with a 3* review, but also revisited what we had discussed back in March - fixed it, and found something new going on that we will fix soon. VERY happy now. Prior review: We hired Capitol Duct because they were the only company we called that used a scope (camera) to examine the ducts before cleaning. We should have gotten the ducts cleaned before installing an in-duct booster fan, but we didn't think of it, so we needed the cleaners to be extra careful with their rotating brushes in that area. They came out 3-2-26. [I deleted the rest of my review, but the photos can' be deleted - they show dirt that showed up on our filter 2 months later. Capitol Duct came out again right away and took care of everything. NOTE to others - if something goes wrong, call them before posting a bad review.]

this is the second time I have used it! Aiden and his colleague came in and did the work…read moreefficiently with great quality. He took pictures of before and after the work to show me his work. Appreciated! Thanks!

We had them come out to just clean our dryer vent. They were here for 15 minutes total, never went…read moreinside to actually push the lint out of the vent. They only did the outside and when I asked him about going inside he said that is appliance issue. My husband ended up purchasing brushes on Amazon and cleaned the vent out from inside, which in turn made him have to clean it out from the outside again. Not to mention all the lint that it pushed through on the roof again. Very frustrating. I actually took a picture and emailed it to them with all the lint that was taken out but never got a response.

The service was unprofessional and the cleanup was incomplete. They only had basic tools and could…read moreonly clean from both ends of the vent -- their equipment couldn't reach through the entire vent. After a quick attempt, they simply stated they had done all they could and asked me to pay.

Kevin came to clear out air ducts. He was professional and made an extra effort to keep our lawn…read moreand house clean when moving equipment. House smelled noticeably better after cleaning.

The technician is knowledgeable and professional. He gave me a lot of suggestions to keep the air…read moreduct clean.

This guy Sam cleaned our ducts and furnace, but since we did not watch his every step, we ended up…read moremissing a pair of children's folding chairs from the furnace room. Suggest you keep a watchful eye on him.

I needed to have a simple dryer vent cleanout, and received service the following day! Anthony…read morecontacted me the day I send my request, and could have gotten us in same day. Our technician, Sean, showed up on time, did the job very quickly and efficiently, the price was exactly what I was quoted. He left our home clean, and offered suggestions that will help us in the future. He was super friendly and patient with our questions. We fully intend to contact them if we have other issues or maintenance needs.

Not sure about the expertise of the technician. I had a furnace issue and the technician came out…read morequick, but spend almost the entire day, trying to diagnose the issue. Over charge service like probing the return air which wasn't necessary. In the end, quoted me thousands of dollars to install an alternative return duct. After hiring another contractor, they fixed the issue in 1 hours without the need to either prob or install a new duck. Would recommend avoid this place.

I booked AirGanic's services for duct cleaning, furnace cleaning, AC cleaning, and dryer vent…read morecleaning. They came on 3/6 in the provided time window, and did a good job of cleaning from what I can tell. On their website, they mention they provide a before and after report of the duct cleaning, though the only report I've received so far is the indoor air quality one. It would be nice to see the before and after, but that's not my biggest concern with their service. Unfortunately after they completed the service and left, I noticed floor new vibrations on the floor that is right below the furnace (which weren't there before the service). At the time since this was still during the day, I figured it might be from some construction work outside and ignored it. The vibrations continued into the night at which point I was getting concerned. I call them on Monday 3/9 and the earliest they can send someone to check it out is Friday 3/16 -- not ideal, but appreciated nonetheless. It's the same tech who did notice the vibrations on the furnace with the blower compartment open and fan running. Unfortunately he doesn't have an idea on what could be causing the vibrations from a cleaning. I suspect the vibrations to be from the blower going out of balance (perhaps from something settling on the blower during the duct cleaning). He goes to call his boss and returns saying the boss isn't also sure of what could be causing the vibrations, that the blower could be cleaned but AirGanic doesn't do it and that the boss would reach out to me with details of a company that cleans furnace blower. It's been three full business days and I've yet to recieve a call from the boss. I removed, cleaned, and put back the furance blower myself in the mean time which did resolve the vibrations -- it looked like there was stuck on paper on the blower fins. No idea where that came from. I'm not particularly happy with how my situation was handled -- if I am told someone will reach out to me, I expect to be reached out in a reasonable time. If I'm hiring a professional for a service and something unexpected happens, I expect help from the professional -- that's why you hire a professional. I was left without help and had to guess and fix the problem myself. Everyone makes mistakes, that's not what I have a problem with, I'm only interested in how well the mistake is remedied. I imagine this was something that doesn't happen frequently. In all probability, you'll hire AirGanic for cleaning, everything will go great -- I certainly don't contest that the cleaning itself was poor or unsatisfactory -- but if something unexpected happens, you might not get the help you are expecting.

I'm always reluctant to write negative reviews and for the most part have not. Unfortunately, I've…read morehad to today. We called AirGanics this morning because of no heat coming from our furnace, which we had installed when we moved in our house June 2021. We tried most of the morning, both email and phone to contact them. We couldn't wait any longer and reached out to another company to fix our furnace. We did a call back but was told they do not service "non AirGanics" installed equipment. I explained we did have AirGanics install our our whole unit when we moved in, but was told they had no record of us installing, just a consultation. So I forwarded the invoice we had paid to have the unit installed. I received an email back simply stating, "Checking our records now for that invoice. I did find that. Thank you So now I don't even know if the warranty on our less than 5 year old furnace will be serviced in the future, or will we need to go to another company. Just passing along our experience.