So, I won some sort of contest on KVOA like 2 years ago and and the prize was 2 free visits from…read morethese guys, one fall and one summer. The fall visit was typical and efficient. I didn't particularly like the guy with his up sell as to me needing some sort of sanitizing light in the blower cavity for mold. The estimate was way over the top! But he checked out all parts of the system thoroughly, said things were in order, and that was great. Then the summer visit came yesterday and don't know where the communication breakdown came but when i talked to the scheduler a couple of months ago and made the appointment, I immediately documented it in my Google calendar. Well, yesterday's appointment was to be between 8 and 10 AM. Then 10 AM came and went, and so did 10:30 and 11:00 AM. I called at 11:30 and was told that my appointment was late afternoon. I said no thanks cancel my appt and hung up. Within about 20 minutes or so I get a call from technician David, whom was told to call and report to my home. Very nice guy, we talked about the system, do's and dont's. He went outside and checked things, hosed out the inside of Condensor fan housing and the coils. He said everything looked great and we were done. Upon reading other reviews, it looks like most customers had a good experience, so I as well would say they are worth a try.

WATCH OUT! if you use a credit card they charge you a fee. This does seem really ridiculous on a…read more1000 bill for less than 4 hours of work. When we booked the service my husband asked if they accept credit cards and they said yes. They did not say there would be a charge. I can see small mom and pop stores doing this but plumbers and the fees they charge also. Plumber was polite and seemed to know his business. I can't say about the quality of the work as it was just done.

We have had a service contract with Hamstra for more than 20 years. Great service and easy to…read moreschedule. Dave has personally handled our account - he is wonderful to work with.

We have been with another "local company" for years for installations and service. On a semiannual…read moreinspection on 6/17/26 we were told that our 9 year old split units both had coil problems and repairs would exceed $13,000. Upon checking we discovered that this long time, local company had been sold to a national company/fund which acquires and then operates smaller local companies. We decided to obtain a second quote and Daniel from Hamstra spent 3 hours checking the systems and concluded it was in good working condition. We just signed up for a service plan with Hamstra and will be using them in the future. In our opinion the consumer needs to beware of upselling and if you question a quote obtain a second opinion.

The most honest and transparent HVAC company I have ever delt with. I thought it was time to…read morereplace our 30+ year old HVAC system and had Samson and Sons come out to provide a quote. The sales person after discussing all the options recommended before I replace the unit, to have it evaluated. Kyle from Samson and Sons came out and performed a mirid of tests both electrical and mechanical including pressure testing. He found a couple of corroded wires which he replaced at no additional charge and also made sure that the evaporator condensate drain line was clear and flowing properly. In the end he recommended that we not replace the unit as it was running well within manufacturers specifications. He recommended that we run it until it dies. As a company who is in the business of selling new HVAC systems they had every motivation to recommend a replacement but did not. When my unit does die, I will only purchase its replacement from Samson and Sons!

This is my number one Choice to keep my Carrier Ac roof unit up to Par…read more Unit installed with the house in 1979. That's a long life. I do my paid Annual tune up with Sampson. Today i have Dylan again and an assistant. They would change my ac house filter at no charge if i have the replacement. But i do it myself every 100 days . ....so its also due this week. ...I get them online now. This is a great Vendor. update later AM. : i needed two areas resealed that might weep or are weeping. And a exposed to the sun/weather insulated wire that finally is cracked and would let in water (rain). So, they offered me a choice i could do it with advice and pictures or let them go back up and finish the three items. So the new house policy is less ladder work for me , so simple decision. Handle it Dylan !! Ok Sir, we're on it.

Choice A/C have been very good to do business with. They maintain our A/C needs at our business as…read morewell as my home and we could not say enough good things about Daniel and his entire staff. Very professional. I would not hesitate to recommend them to those in need of air conditioning help.

I have engaged with Daniel on emergency repairs, clean up of poor installations by a now…read moredisappeared company, and regular service. He is passionate about his service - extremely smart, and ready to answer questions. Also had him inspect the AC on a home I was going to purchase and he found issues the home inspector ignored - fixed by the seller's installer in the end. A great small business.

We needed a new mini split installed in our garage, so we called B & J Refrigeration on a…read morerecommendation of a family friend. The unit that needed to be replaced was only 1.5 years old but was unfortuntately installed incorrectly by our contractor, whom we parted ways with for his incompetence. We had to start all over, but this way it's better because we have a warranty on the unit and we know exactly who installed it and the process with them was fairly seamless from start to finish. It's been over month since we replaced the unit and we haven't had any issues.

Gabe is the Reason I'll Always Stay a Customer…read more Years ago, B&J Refrigeration earned my loyalty for life. One of their techs (coincidentally working next door) noticed I was having issues with my AC and offered to take a look. Turns out, a rattlesnake had crawled in, eaten a rat, died inside the unit, and the rat had chewed through some wiring. He diagnosed and fixed it on the spot -- that kind of service you just don't forget. Since then, Gabe has become my go-to technician. He's honest, sharp, and thorough. Every time he comes out, he brings not just professionalism, but solutions. I even had him service my commercial office in Tucson for years. Simply put: as long as Gabe works at B&J, I'll be a customer. Most recently, I had an issue resurface that Gabe had previously warned me to keep an eye on. When it came up again, I followed his guidance and isolated the cause -- a bad fan motor. When I called to schedule, I did hit some friction with the office (not everyone appreciates a homeowner diagnosing a problem, even one with engineering and patent experience). That part was frustrating. But thankfully, Gabe followed through, confirmed everything I suspected, and had the parts on hand to get me back up and running quickly. The company is lucky to have someone like Gabe -- people like him are the reason customers stick around, not policies or scripts. Thank you, Gabe, for always being the guy I can count on.

Spring check up. All was good. I wasn't home, but Dawson is always great. I've had them do a check…read morethe last 3 years. They have a spring special which is nice. Good value.

This is a father and son business that several neighbors recommended. I had obtained three quotes,…read moreone which was significantly higher another that was slightly less. Overall I chose them because of the brands with warranty's. The previous unit was almost 19 years old, so I decided to retire it before the hot summer. The new unit made by carrier puts out very cold air. I actually keep my thermostat a degree higher now because it feels comfortable and at times it feels too cold. I am happy with the price, service and product so far.

Our A/C went out in June 110+ degrees. They came out and the A/c needed to be replaced. They had…read moreto replace the A/C and got us up and running working even though it took them till 11:30 PM. Outstanding company. Always on time with routine servicing.

On Tuesday we turned on the heat and the smell was nothing I'd ever smelled before, so we called…read moreDanny on his line immediately plus shut down the furnace. He came over within the hour and found we had black fungus growing in our furnace. So he went to bat and got us the last 4 ton York left in Phoenix. On Thursday we had our vents cleaned and sealed. Then on Friday, Danny install the beautiful York! It's so quiet. He definitely hit a grand slam as far as I am concerned. Thank-you to Danny for a job well done.

I have used A1 three or four times now, and they're always able to come same or next day, and their…read morecustomer service is phenomenal. From the people who answer their phones and schedule services, to the technicians, to the managers, they're all great. This most recent time I had an issue with the price of my service, and management reached out to me immediately, talked me through my issue, and I had my problem resolved quickly. They clearly take pride in their service levels, and have a mom & pop shop feel for that reason. I'd recommend this company to anyone.

I use A1 Air Conditioning & Heating LLC both personally and professionally and recommend them to…read morefriends and neighbors. They're reliable, honest, and responsive--everything you want in an HVAC company in Arizona. Always a great experience.