Michael at Lucky Cricket was terrific. He came out to clean our chimney as requested and did an excellent job. We knew we needed some repairs and asked him if he knew someone who did that kind of work or whether he did it. He said he also did that kind of masonry and would assess the chimney and provide an estimate. He did so before he left. The estimate was beyond reasonable for the work that needed to be done. He then scheduled it for the following week. His work was master craft. I thought I had done this review a few years ago when we hired him. But, apparently not. I can say his work has stood the test of time. He also gave us a good timeline of how often to clean the chimney and flue. Highly recommend for excellent service, rapid response when I bid the work initially, kind and helpful demeanor and quick to schedule new work not originally planned. Thank you!! read more

I don't know how this experience could have possibly gone any better! I wanted my fireplace inspected and cleaned if necessary, ideally in the next several days in my mind and when I called, he was able to come over to the house within, I'm not kidding, barely an hour! He happened to be on the way to another job and happily offered to stop by after that job was completed. The service was phenomenal. Thoroughly inspected the (gas) fireplace, provided great direction in terms of maintenance of the lava rocks the logs, the whole setup, and got up on the roof to inspect the top of the fireplace and the flue, and even rearranged the gas logs in a formation that is absolutely perfect and I never plan to touch again. All done quickly, incredibly pleasantly and helpfully, and at a VERY reasonable price and a great value. I wouldn't hesitate for a SECOND rehiring Lucky Cricket! read more

Our electric dryer seemed to be taking longer to dry and we suspected a burnt out heating element, but no. The dryer vent on the roof was clogged with lint. Dryer is back to good as new. Very prompt, courteous, and reasonably priced. Will call again. read more

They showed up on time , did a great job cleaning out our dryer vent and were reasonable priced to boot !! They went the extra mile and fixed the wall behind the dryer !! read more

Lucky Cricket cleaned my dryer duct for a reasonable price. The result, as documented by before and after photos and photos of the removed lint, was a very clean duct. The technician worked quickly, and was personable. read more

Needed our dryer vent serviced so we called these folks. They were able to come out quickly and they actually didn't charge us for the full price vent cleaning because there wasn't much to clean out and the hose is so short. Very fast and friendly service. Highly recommend if you need your dryer vents cleaned. Not sure about their chimney sweeping capabilities because we don't have a fireplace but I'm sure they're good for that too. read more

We couldn't have had a better experience with Lucky Cricket Chimney sweep. They were thorough, clean, and provided us with everything we needed to rest assured our gas fireplace insert was working it's best. We would recommend them to anybody. read more

After our encounter with Lucky Cricket for an inspection of our fireplace, I cannot say that I would recommend them. Our home was built in 1968 and the fireplace was never used. Since we planned on using it, we thought it would be a good idea to get it inspected. The gentleman that came to our home gave it a rave review and said it was in perfect condition and an excellent fireplace. However, after his review, he called the owner of Lucky Cricket to fill him in on his assessment. After the phone call he entirely changed his assessment and said that our fireplace would have to be rebuilt from the inside and quoted roughly $3500.00-$4500.00 for the job. This is a major red flag for us. To give it a passing grade and then change the assessment during the same visit is phishy. I don't know if this is a business tactic or if the employee just didn't know what he was doing. Whichever it is, both scenarios are a disservice to homeowners seeking a well-informed and honest opinion. read more

I have used LUCKY CRICKET chimney sweep in the past to service my gas fireplace and found them to be dependable and offering good service at a reasonable price I needed to have my dryer vent, cleaned and found out that LUCKY CRICKET offers this service as well. Had them come out today to clean my dryer vent. Floyd was a technician and he was very pleasant and efficient. The job was done in 10 minutes!! A great company excellent service. I will be using them for any services that I need that they provide in the future. read more

So I have never actually used air vent cleaning services before, but because we did a full renovation on the house, thought it important before we moved in. Company was professional and friendly, showed up in time, but after they left, I went to check one area where I noticed the vent cover stayed on and it wasn't clean. See pics. While I don't think I should've been able to eat off the vent (so to speak), for paying almost $500, i did expect better than this - and mostly because their website said they take off all vents. Sadly, most of the vents were already off foe the reno - so it would have been easy to take this one off. Disappointing. I did send a note to Lucky Chimney's Contact Us section and waited a few days before posting this to make them aware....but got zero response. Double disppointing. read more

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Final cost was way less than original quote, that rarely happens when fixing a house. The workers were polite and professional with a minimal amount of fuss and noise. read more

I hired LUCKY CRICKET for a chimney cleaning - they were able to come the next day. They cleaned and inspected it, finding it required some work. I thought on it a few days and then called to schedule the work - again they were able to make an appointment to come pretty quickly. They arrived on time, did the work in almost exactly the estimated time, and the final expense was just under the original quote (original quote for the repair was $1700, but the final price was $1500). They were courteous, clean, efficient, dependable, and hard working. I will certainly be using them again! read more

Lucky Cricket came out and showed me how I had no grout in the tile and after taking the tile out, there was no grout in the brick behind it. George and the other technician did a wonderful job rebuilding the firebox, putting in a liner and a cap on top. Thank you! read more

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Efficient and professional service. It is also an important and under appreciated service, particularly in Arizona where the AC is running most of year. read more

Very efficient, good explanation of issues, quite clean and gave options for what we might do to repair the chimney.

Lucky Cricket was recommended by Done Rite AC/heat and they did a great job. They showed up on time, worked quickly and efficiently, and left everything clean. I'd recommend them to anyone! read more

The company performed an inspection prior to cleaning and said the fireplace was in good order (Which it s). However, all of the cleaning was done from inside the house. They went up on the roof to inspect the chimney cap, but never did any cleaning from the top down or into the Smokebox area. I asked why they didn't and was told if they clean from the top it would make too much of a mess in it in the house. A previous company I used placed a cover over the front of the fireplace with their HEPA vacuum running and also cleaned from the top. In my opinion, they should've cleaned from the top and from inside the house, not just inside. read more

Super easy to get a quote - good price. I had to move my appointment and they were accommodating. They cleaned my air ducts and provided a chimney fix estimate. The air duct cleaning went well: organized, professional, and cleaned up afterwards. The chimney repair was expensive (but the only quote I have). I got service a few weeks ago and just heard back from the other company that I was going to get a quote ... I decided to share my really positive experience with Lucky Cricket given the other bad companies out there. read more

Company is fair and provides excellent customer service. They will provide you the options and also what they feel you need. I appreciated them showing me a video of what they cleaned. read more

Came out and serviced my childhood home's ducts and chimney. Professional, tidy and thorough. Would definitely recommend. read more

Clean chimney well and then help me pick some gas logs which they installed just a day later

Floyd came out to inspect my chimney as I prepared to move in. He said it was in good shape and didn't even need a cleaning. Did not try to upsell me on anything, though he did explain why I needed a spark arrestor/chimney cap in an older home. I was very pleased by his professionalism, courtesy, and detailed explanations. He was happy to take questions as well. Very pleased with the service and a helpful, polite young man. read more

Wow. I was stood up. Twice. Bad bookings. Don't count on it happening. When I called to follow up on the late technician,,, had a lengthy conversation about the fact that noone showed up for my 2.30 appt. I was told I would get a call back in 10 min. My next phone call was answered by the same gal I had talked to about 30-40 minutes prior. But, I HAD TO CALL HER BACK, waited about 30 min to do so bc I was being nice and figured she was busy... Anyway, she had zero recollection of me or my voice, or having talked earlier. She asked for my address and said that their 2.30 was at "such n such" other address. .... "what do you want to do about it"? Hmmn. Well, I know that I do not want to do, is give you guys my business. It was pretty bad. I don't think that's right. Do not shop here. read more

We were very pleased with the service we received from Lucky Cricket. My husband and I recently purchased a home with a fireplace and wanted to ensure it was clean and in working order. George was very kind and informed me that the chimney had been recently cleaned and instead did a 20 point inspection. I was happily surprised by his honesty instead of just cleaning it again and charging me the fee. Love family owned and honest companies! Thank you! read more

These guys were quick to answer and respond. They were very straight forward and affordable. I recommend them to anyone.

These guys fixed my chimney and were very professional. I was surprised when they wanted to do my job on Sunday as it says a lot about their work ethic. I can now have a fire without smoking out the house. Good jobs guys I will be recommending you too read more

Lucky Cricket Chimney Sweep - Chimney Sweeps Near Me

Had my dryer vent cleaned. Pricey considering it's less than 10 minutes of work. Apparently they just throw all the lint around the side of your house instead of disposing of it properly. At least that's what they did at our house. read more

Had to have a chimney inspected. Lucky Cricket came over within a few days, assess, and charge a very responsible fee. Only chimney repair service in town I would recommend. read more

Lucky Cricket was recommended by Bill at BVS Appliances. So glad we called Michael (owner of Lucky Cricket Chimney Sweep in Oro Valley) and set up an appointment! George and Jerry did an excellent job of cleaning out our dryer vent. They were very knowledgeable, explaining their process and recommendations on when to schedule our next clean up. Did I mention that George and Jerry were quick, friendly and didn't leave a trail? Five STARS and highly recommend. read more

They had top marks for chimney sweeps in Tucson, so we tried them out. Michael answered right away and was able to set up an inspection over the phone. Good flexibility for the appointment! George showed up on time and called ahead. He did the inspection and noted on the paperwork "Do not use." He listed what needed to be fixed with pricing. He then offered to install a gas log set since we had a gas line in the fireplace. My wife and I discussed briefly and went for it. He just happened to have a "new" one in his vehicle. He brought in the log set in an open box that wasn't even the same set. He installed it and it works but looks used. Later we realized he took our fireplace grate without asking. He said it was too big for our fireplace so I planned to use it in the outdoor firepit. I spoke to Michael the next day and he claimed the logs had been installed at another customer's home but wasn't used. He said he would have George call to explain everything and they would bring back our fireplace grate. George never called and they dropped off a rusted grate in terrible shape that is 6 inches shorter than ours was. Ours was in great shape with no rust. After dropping nearly $1k I'm quite disappointed in their actions. read more

Michael is terrific ! We have used his services for a few years. He is knowledgeable, professional & helpful.he came by to help us with a smoke problem, no charge. read more

they rebuilt my fireplace and it turned out great. the team was very good, very professional and super nice. they also did a very good job cleaning up after they were done. they had to remove an old fireplace front and build a new one. it's beautiful!!! read more

Lucky Cricket Chimney Sweep - My new fireplace! - Chimney Sweeps Near Me

I had 2 other companies come out for estimate; one got back over a thousand and one(Firefly) never did. George came out at our appointment time did an OUTSTANDING job installing a fireplace damper. Labor and supplies 650.00. Thank you! read more

Michael came out promptly to our house and my daughters home. He was extremely knowledgeable. Excellent customer service! read more

Totally satisfied with the service. They cleaned out the dryer vent from up on the roof and it made a huge difference in the time it takes to dry a load of wash. They left the fireplace spotless. Friendly to us and our dog. read more

Requested a quote from them on Yelp and never hear back. It's been 2 days since my request. Also, called them a day after I requested the quote, no answer and could not leave a message because their message box was full. So much for a 5-star rating on YELP. I do not know what kind of business they are running but they just lost my business and I'm going with Ductz for my dryer vent cleaning. read more

Mike provides great, personalized customer service from a quick initial quote to friendly interaction on the job site. Mike was able to arrive earlier than promised (after confirming that an earlier arrival would be ok), did a thorough job, and recommended an additional service that could be performed but also suggested how to do it myself if I wanted to. When it's time to have the chimney inspected and cleaned again, lucky cricket will be my go to! read more

Good service and good job but a bit slow on emails...they like to text, dont like emails..I dont do text, only email so it took 2 weeks to get them here. If you use them TEXT. read more

Highly recommend this company. Very quick response when requested quote. Scheduled cleaning within two days. The two guys that came out were extremely efficient and knowledgeable about their job. We had to get the back wall replaced and again was able to get it done within two days. George was the guy who replaced it. We were very pleased with the work he did and appreciate the advice on how to use the fireplace. This is a very dependable company. We will definitely call them in need again! read more

Great experience - the guys showed up on time, took care of business efficiently, rebuilt a portion of my fireplace beautifully, and left the space looking cleaner than when they started. Lucky Cricket knows the trade and takes pride in a job well done. read more