Allweather After a company that had been servicing our heat…read morepump for years told us that we had a crack in our heat exchanger and shut off our heat saying they "had to by law" and giving us an estimate to replace our, admittedly, old system that started at roughly 10k for the "budget" option to 15k for the "best" option my son called All Weather to come check out the system. My son works for Georgia Power and All Weather is a company they recommend, so he felt like they would be a great second opinion. They sent a technician right away! Zac was here within the half hour and got right to work. Pretty soon he came back to tell us he didn't see any crack at all and everything was working fine. He even took our carbon monoxide filter out to the unit to see if it was leaking carbon monoxide. Nothing. He said that it would be fine to turn our heat back on. That was welcome news since our house was 58 degrees at that point. I didn't mind that much but my 82 year old mom was struggling. Zac couldn't have been nicer and more personable. We ask him to send a bill and he said there was no charge. I won't even get into the ethics that some companies seem to be devoid of when dealing with senior citizens (had a similar experience with a roofing company) but it is nice to know honest companies still exist. So now we don't have to spend ten grand two weeks before Christmas and we have a new company to service, and eventually replace, our heating and air unit. I can highly recommend All Weather, and Zac!

Great Customer Service... Great Prices...Great Combination !!! Great locally owned, family owned…read moreand family operated HVAC company - Best AC/Heating company in Augusta GA !!!

Nick and his crew did a great job, very professional and our communication was good from the…read morebeginning of the work. I would highly recommend using this

We had an HVAC unit recently replaced by Cribb's HVAC and we are thrilled with the quality of the…read morework, price, and the timely manner of which the HVAC unit was installed. I highly recommend Cribb's HVAC

Needed a replacement heat and air unit called Riverside left message Greg…read more called me back and was at my house within 30 min of me leaving a message gave me a great price set me up with financing and two days later had unit installed and working.Very good to work with highly recommend them.

I was experiencing issues with my 24 year old AC unit and kept getting denied by Select Home…read moreWarranty. Home warranties are such a scam. They would do anything so they wont have to pay for any major repairs or replace them. Both of my neighbors use Riverside Heating and Air Conditioning so I decided to call them. Matt came out to my home and identified the problem. I needed a new coil but they no longer had the part for my AC unit. I purchased a new HVAC system and had it installed 72 hours later by Joe, John and Gavin. They were all professional, friendly, knowledgeable, and very thorough with their work. I will be signing up for their maintenance service plan in six months. Canceled my home warranty and decided not to pay anymore premiums and just put it in my savings account for future home repairs and replacement costs.

I'd called several places and went through several reviews on Google before I picked Anderson's…read moreheating and air. I was able to get someone on the phone right way. The lady that answers the phone was very polite. She sent me directions to my email on how to apply for special financing they offer (I'm the type that needs visual step by step directions). Once I was approved she was able to get their sales representative out right away for a quote. That was on a Friday, they were out by Wednesday to replace my old unit. From my experience, I'd recommend them to anyone I know that needs ac work or new unit. Sincerely, Happy customer

We cannot thank Daniel, Kenny and Brian enough for going above and beyond when replacing our…read moreductwork under the home. They were very professional, personable, courteous and quick about getting the job done. They even waited till the last minute before cutting the AC unit off so It did not get so warm in the house while they were replacing everything. They also managed to get it done in one day when we were told it would take two days by a few other companies. One of the best experiences we have had with a business ... From getting the quote, setting appt to the completion of the job. Also, much more affordable versus the other companies we had quote. I highly recommend!

I'm changing my review…read more Even though an air conditioner was installed and working for the past few months. The owner has never given me a written guarantee that his services and parts are covered. Verbally he said 20 years, however, with several calls in. I still haven't seen anything. I also hear there isn't a storefront but run their business out of their home. I'm going to try and get their guarantee in writing. Otherwise. Into ably won't do business with them again. A little shady.

I had a new unit installed. They did a great job and I'm completely satisfied with their work.read more

Very happy with prompt service. I called on a Sunday and they answered promptly…read more The techs can out the next morning and got my a/c working again. I have a unit at the end of its life cycle and plan to have them replace it next time I have another problem.

Quickly answered my call and sent a technician who fixed my ac. Happy to recommend them.read more

Don't trust the good reviews…read more 2 year old Carrier Heat Pump not cooling on a Townhome bought new 2 years ago. No idea who installing company was. Property manager jumped the gun and called out another company that was not Carrier authorized who diagnosed it as a freon leak from a bad factory solder joint. $770 to repair from non Carrier authorized company. Called Carrier for warranty coverage and they recommended Holley as they are an authorized Carrier dealer/repairer and could diagnose the problem, then contact their Carrier representative for a solution. Holley confirmed the diagnosis of factory defect with bad solder joint causing all freon to leak out. I was told by Holley service tech, they cannot guarantee the repair or assure me that one of the other solder joints will not leak eventually causing the same issue. I also was told by Holley several times that they would not deal with Carrier for a solution as they "did not install the unit" (when it is not an installation issue. It is a manufacturer defect). Estimate to repair from Holley $1660. Somewhere along the line, Holley did speak with their distributor Mingeldorf (sp?) who offered a $500 credit towards labor to repair the unit, but it had to be used within 15 days. I then got to tinking about the difference in repair estimates. I asked for a itemized breakdown from Holley for the repair and was given this: $470 for 5lbs of R401A $1190 for 3 hours of labor, Misc, Materials (acetylene, copper fitting, solder material) Now lets assume the Misc and materials is $100. That equals $1090 for 3 hours of labor or $363/hr. I have asked for their hourly labor rate 4 times and they will not give it to me. The owner is rude and basically said I need to go somewhere else to have it fixed. He stated that I don't want to pay for anything (which is untrue). It is clear to me that they are deceitful in their business practices as I can assure you that $363/hr is not the going rate per hour for HVAC service. I don't want the repair for free, but I also don't want to be lied to and taken advantage of which is what this company is doing.

We had our semi-annual HVAC maintenance done two days ago. Issak and his coworker completed the…read moretask quickly and professionally with a minimum of direction. The bonus is both young men were pleasant and as has been our experience with Holley since we switched to them, their pricing seems fair.

I've had Doc Savage service our AC/Furnace before a few years back and this experience was the…read moresame. Very professional, very courteous and never a push to upsell while still rightly recommending a service agreement to help save money in the future. You really can't go wrong with these guys and their training is obviously second to none. I'd recommend Doc Savage for any HVAC work, large or small. Don't take chances with your hard earned dollars! Use the best!

"It is under warranty, but my manager still insisted I charge you something." - Doc Savage…read moreTechnician Had Doc Savage replace my AC unit a short while ago, which included replacing my thermostat with a Doc Savage-branded unit. Recently the thermostat started turning off automatically, most likely due to low batteries. Due to the way that they installed it, I was unable to get the battery compartment open and was forced to call them to come out and service it. It cost $99 dollars for them to come out, which is annoying but typical, and I was assured on the phone that should be my only expense since all of my equipment is still under warranty. The technician came by this morning, and after examining the equipment he said he thought it was a low battery issue. He then told me that he could see that when they installed the thermostat, they also installed a power line that would eliminate the need to deal with batteries at all, they just never hooked it up (and remember, this is all Doc Savage purchased and installed equipment - the "they" is Doc Savage). NOBODY even told me that was an option when they installed it, or asked me what I would prefer. The technician finished his work and told me it would be $99 for the visit, which I knew, and then $74 for actually fixing the issue. I told him that his office told me over the phone yesterday that all my equipment is still under warranty, to which he replied that he would need to call in and check. He went outside and placed his call, and returned with the line that I opened this review with: "It is under warranty, but my manager still insisted I charge you something." WHAT. THE. F***. He said in an attempt to "meet me halfway", they would bring the extra charge down from $74 to $9. I don't like to take out my frustrations with a company on their rank and file, so I just bit the bullet and paid the extra $9 (for a total of $108), and I hope Doc Savage enjoys it, because it is the last money they will EVER see from me. This entire experience should and could have been avoided in the first place if they had installed the unit properly, and/or asked my preference as to whether I wanted battery or hardwired power, and then to essentially steal from me by admitting that they shouldn't be charging me at all, but the manager insisted??! Yeah I'm done with this company, and I strongly advise anyone reading this to avoid them as well. The technicians are nice, personable people, but there's something deeply wrong with the management.