Found a water leak that baffles other pros This was 5 years ago. Not only a plumber but also a…read moremaster electrician. A very professional and all around nice guy.

Responsive, punctual, reliable, knowledgeable, professional, trustworthy. Charlie was the first to…read morerespond. I really expected there to be a long wait for an appointment but he was scheduled within days and was able to quote and complete the job same day. I needed a 20 amp dedicated circuit for a home based 15 needle embroidery machine and really didn't want to pay an electrical so got some "advice" and concluded we could put a 20 amp circuit in place of the 15 amp. Three months in, I noticed that my lights were flickering in the home office whenever I fired up the machine or plugged an iron in. I did a quick internet search for possible reasons and quickly determined that I likely had a fire risk so I went to my trusted Yelp to find an electrician. Sure enough my hunch was right. We had Help!! put in a true dedicated 20 amp. No more flickering. While we had him we decided that lightening strikes near the house were too close for comfort and we have way too many electronics and energy electric car plugged in so we had him install a whole house surge protector. Very reasonable. Will definitely use again and highly recommend!

We had our semi-annual HVAC maintenance done two days ago. Issak and his coworker completed the…read moretask quickly and professionally with a minimum of direction. The bonus is both young men were pleasant and as has been our experience with Holley since we switched to them, their pricing seems fair.

Don't trust the good reviews…read more 2 year old Carrier Heat Pump not cooling on a Townhome bought new 2 years ago. No idea who installing company was. Property manager jumped the gun and called out another company that was not Carrier authorized who diagnosed it as a freon leak from a bad factory solder joint. $770 to repair from non Carrier authorized company. Called Carrier for warranty coverage and they recommended Holley as they are an authorized Carrier dealer/repairer and could diagnose the problem, then contact their Carrier representative for a solution. Holley confirmed the diagnosis of factory defect with bad solder joint causing all freon to leak out. I was told by Holley service tech, they cannot guarantee the repair or assure me that one of the other solder joints will not leak eventually causing the same issue. I also was told by Holley several times that they would not deal with Carrier for a solution as they "did not install the unit" (when it is not an installation issue. It is a manufacturer defect). Estimate to repair from Holley $1660. Somewhere along the line, Holley did speak with their distributor Mingeldorf (sp?) who offered a $500 credit towards labor to repair the unit, but it had to be used within 15 days. I then got to tinking about the difference in repair estimates. I asked for a itemized breakdown from Holley for the repair and was given this: $470 for 5lbs of R401A $1190 for 3 hours of labor, Misc, Materials (acetylene, copper fitting, solder material) Now lets assume the Misc and materials is $100. That equals $1090 for 3 hours of labor or $363/hr. I have asked for their hourly labor rate 4 times and they will not give it to me. The owner is rude and basically said I need to go somewhere else to have it fixed. He stated that I don't want to pay for anything (which is untrue). It is clear to me that they are deceitful in their business practices as I can assure you that $363/hr is not the going rate per hour for HVAC service. I don't want the repair for free, but I also don't want to be lied to and taken advantage of which is what this company is doing.

Hands down the best price you're gonna get for quality heating and air work. Its three dudes in a…read moretruck so sometimes they can come right away and sometimes the next day but they will definitely charge you about half of what the big companies will for the same quality work.

Called and spoke with owner. I mentioned i wanted transparency and a straight shooter with pricing…read more Mike personally came out and changed out the filter for our HVAC and recommended a yearly service contract which is by far a better price than some of the competitors' pricing. I have referred Quality Air to another friend and he took care of the issues within a 24 hour period when other services were asking $250 an hour for after hours. Great guy and great business!

We had a problem with a thermostat that I had installed not understanding the capabilities of…read morethermostat installed by the vendor. Quality came out quickly with a sense of urgency to correct our problem and took care of it.

Three technicians arrived about an hour after I called, so they get an excellent rating on response…read moretime. They performed almost all of the requested service. There are still two pot lights in the kitchen that do not turn on or off, but they performed well in repairing the light switch boxes, repairing the outlet in the basement and, most of all, installing brand new smoke detectors throughout the house. The price was fair for the value received. The one-star reduction is for the two kitchen lights still not working.

Just got our faucet fixed in our kitchen by Dan from Kimball's plumbing. Could not be happier, just…read moremoved in and kitchen sink started a good size leak. Called in a semi controlled panic, but everyone reassured us it would be taken of, and they did. Thank you so much Dan, for your great work. Problem solved. Happy wife, happy life. Thanks

They know If you like, sitting around for three…read moreappointments and they still can't figure out how to make your Appliance work to order a new one easier cheap cheaper

An alert message on my recent HVAC system persisted after two prior companies checked it out and…read morefailed. Josh from Beech Island took care of the diagnostics and a new circuit board took care of the problem.

We purchased a "fixer upper" home and knew there were HVAC issues. I contacted Dr. Cool, and was…read moreimmediately impressed with their customer service. They inspected the system, and the technician could not have been better! Smart, communicated well, and never tried to "upsell". He took photos of all areas that needed attention, and explained things very well. The same technician came back to do the repairs, and we couldn't have asked for a better experience. I highly recommend Dr. Cool!!!!

They serviced one of my rental properties that had a mini-split. The interior unit was leaking and…read moreDr. Cool came out and fixed the leak for $140. Not even a month later the same unit was leaking again and this time I was told the unit was not mounted correctly which was causing the unit to leak again. Not sure how the unit would suddenly become incorrectly mounted and I thought it should have been caught the first time. It wasn't and it cost me an additional $400. And to make matters worse, I bought into the service agreement for $400 after the first repair. So no, I don't recommend them.

Our air conditioning stopped working during one of the hottest weeks of the year. Efficient Heating…read moreand Air Conditioning responded quickly to our cooling emergency. They were very knowledgeable with our replacement needs. Friendly professional service technicians and helpful throughout the whole process of replacing our evaporator coils and the outside condensing unit. We are grateful for Efficient Heating and Air.

After another company made four trips and failed to repair my HVAC, I call Efficient. They quickly…read morefound the problem and had it repaired. Excellent service.

I called their office and they sent a technician named Brock . He showed up before the promised…read moretime and was a true professional, he got right to work and fixed all my issues and explained everything in detail . The price was fair and the work performed was excellent. I highly recommend Brock and Carolina HVAC

Watch the service fees. Carolina HVAC came out to my working unit for an annual service call…read more Recommended a coil cleaning, so I did. They left, and the unit was working. Two weeks later, the unit was not working, and I had them return. They suspected a leak, a leak that was not there two weeks earlier, so they added dye and freon to the system and instructed me to let it run for a week or two. When they returned to check the system, they had to remove some of the freon they added (that I paid for) and charged an additional service fee. I scheduled a service for the dehumidifier but had to have them back out sooner because the unit wasn't working again. They returned and said nothing was wrong and charged a service fee without servicing the dehumidifier. Now, trying to get the dehumidifier serviced will incur an additional service fee.