Requested service on HVAC system. They showed up the same day and found the problem. Parts had to be ordered from out of state. Three days later, they installed the parts just an hour after they received them. The technician wore boot covers whenever he came into the house to keep the carpets clean. Everything was estimated for us, and the final cost was less than the estimate. You even get a 3% discount if you pay by cash or check. The receptionist and technician were very polite and helpful. Call them and get an estimate. read more

Watch the service fees. Carolina HVAC came out to my working unit for an annual service call. Recommended a coil cleaning, so I did. They left, and the unit was working. Two weeks later, the unit was not working, and I had them return. They suspected a leak, a leak that was not there two weeks earlier, so they added dye and freon to the system and instructed me to let it run for a week or two. When they returned to check the system, they had to remove some of the freon they added (that I paid for) and charged an additional service fee. I scheduled a service for the dehumidifier but had to have them back out sooner because the unit wasn't working again. They returned and said nothing was wrong and charged a service fee without servicing the dehumidifier. Now, trying to get the dehumidifier serviced will incur an additional service fee. read more

Middle of July, temps in the 90's, and yep, our A/C stopped working. After multiple calls to find someone to come out, Carolina HVAC responded immediately. Their service from the office to the field is not only responsive, but also reliable and fair. They actually did follow up calls to make sure I was ok while we waited for parts to come in. They made my issue a priority and communicated updates so I knew what was happening with the parts etc. They go the extra mile to take care of customers. Professional, friendly and expedient. Highly recommend. read more

Preparing for fall-winter heating season in Aiken, SC The technician performed an outstanding work ethic. He was on-time, very polite, was careful to protect our flooring by wearing those booties before entering our home, all the cleaning and checking of components were explained to me, air vent filters were checked and replaced as needed. Westin was the tech's name. Carolina HVAC is top shelf! read more

Had them for twice a year maintenance for 4 years & they had been helping manage a rusty drip pan in attic. Original unit 2004. Decided to replace after 3 years as didn't need the worry of rusting through and causing further damage throughout. Excellent team of installers: efficient & professional. Answered all my questions. Worked well as team. Great attitudes. For reasonable additional charge did 2 little projects related to an electrical & a dryer duct issue (they had cleaned the duct in the last year; not related to their work at all). Then, during the Christmas-New Year freeze the unit which is beside master bedroom had this "elk-like roar" when unit turned on & off. Owner inspected it; took it apart. He recommended insulated cover for it. My regular worker installed it soon after at no cost. We talked & he recommended recording it if did it again so able to diagnose further if needed. Then, he adjusted something to lengthen defrost time (I think he said) "that just might help". Well, I have heard "no call of the wild"during this week of low temperatures. Definitely value their conscientious work. Highly recommend them. read more

Our AC went out last week when the temperature was over 100. Although they couldn't gat a new gas pack immediately, they provided us a portable unit, that they installed, until the new unit came in. They were early to install and were very quick an efficient. read more

We have been having Carolina HVC service our home for many years. We started having problems with our unit right after HVC started in our area. We called them and they had to replace our entire unit. Since then they come check our unit every 6 months. They are very good at what they do. Always nice, on time, and very good at what they do. I always recommend them any time someone I know has any kind of problems with their systems read more

After they inspected our home, they recommended a certain unit that could handle humidity issues. The unit hasn't worked correctly since they installed it but now they blame our insulation (which was there for the inspection) and humidity on why it doesn't work. Now they refuse to work on the system or service the system (which we paid for up front). read more

They They replaced an older unit and all the ductwork and installed a 3rd system in an addition we had put in. Excellent work..reliable...honest..and hard working guys! Couldn't ask for a better install. Have recommended them many times over in the last few months. read more

We have used Carolina hvac in our home and our business for several years. They have always been knowledgeable, helpful, and courteous on every occasion. We appreciate them always calling ahead of time and coming out immediately when we need them. We would highly recommend them. read more

I have been using carolina hvac for years, they are a very friendly and honest. They do what they can to make sure that you are a satisfied customer. They have helped me out so much and for that I am truly blessed.I would recommend this company to anyone needing heating and air conditioning work. If you want to be treated like you matter,then call them first! Thank you for your service, Susan Hooper read more

Pat and his guys have always been first class. We have followed his recommendations every time and they have always been correct. They have always arrived on time or called well in advance to readjust. Their workmanship is excellent and they service what they sell. Their prices are fair and they always follow up to make sure everything is working properly. We feel very fortunate knowing that Pat and his guys are always on call and that they will do their very best to fix our issues quickly and professionally. Pat and his guys have always been first class. We have followed his recommendations every time and they have always been correct. They have always arrived on time or called well in advance to readjust. Their workmanship is excellent and they service what they sell. Their prices are fair and they always follow up to make sure everything is working properly. We feel very fortunate knowing that Pat and his guys are always on call and that they will do their very best to fix our issues quickly and professionally. read more

Installed new heating and air and all new ductwork. Reasonably priced, dependable, knowledgeable. Installers were very polite and hard working. I could tell quality mattered to Pat (owner). This is the 1st company I've recommended on Yelp, but I felt compelled after the high level of customer service and quality of product afforded us. I vetted 5 local A/C businesses for this project and Pat was hands down the best mix of quality and price. read more