Don't trust the good reviews…read more 2 year old Carrier Heat Pump not cooling on a Townhome bought new 2 years ago. No idea who installing company was. Property manager jumped the gun and called out another company that was not Carrier authorized who diagnosed it as a freon leak from a bad factory solder joint. $770 to repair from non Carrier authorized company. Called Carrier for warranty coverage and they recommended Holley as they are an authorized Carrier dealer/repairer and could diagnose the problem, then contact their Carrier representative for a solution. Holley confirmed the diagnosis of factory defect with bad solder joint causing all freon to leak out. I was told by Holley service tech, they cannot guarantee the repair or assure me that one of the other solder joints will not leak eventually causing the same issue. I also was told by Holley several times that they would not deal with Carrier for a solution as they "did not install the unit" (when it is not an installation issue. It is a manufacturer defect). Estimate to repair from Holley $1660. Somewhere along the line, Holley did speak with their distributor Mingeldorf (sp?) who offered a $500 credit towards labor to repair the unit, but it had to be used within 15 days. I then got to tinking about the difference in repair estimates. I asked for a itemized breakdown from Holley for the repair and was given this: $470 for 5lbs of R401A $1190 for 3 hours of labor, Misc, Materials (acetylene, copper fitting, solder material) Now lets assume the Misc and materials is $100. That equals $1090 for 3 hours of labor or $363/hr. I have asked for their hourly labor rate 4 times and they will not give it to me. The owner is rude and basically said I need to go somewhere else to have it fixed. He stated that I don't want to pay for anything (which is untrue). It is clear to me that they are deceitful in their business practices as I can assure you that $363/hr is not the going rate per hour for HVAC service. I don't want the repair for free, but I also don't want to be lied to and taken advantage of which is what this company is doing.

We had our semi-annual HVAC maintenance done two days ago. Issak and his coworker completed the…read moretask quickly and professionally with a minimum of direction. The bonus is both young men were pleasant and as has been our experience with Holley since we switched to them, their pricing seems fair.

Three technicians arrived about an hour after I called, so they get an excellent rating on response…read moretime. They performed almost all of the requested service. There are still two pot lights in the kitchen that do not turn on or off, but they performed well in repairing the light switch boxes, repairing the outlet in the basement and, most of all, installing brand new smoke detectors throughout the house. The price was fair for the value received. The one-star reduction is for the two kitchen lights still not working.

Just got our faucet fixed in our kitchen by Dan from Kimball's plumbing. Could not be happier, just…read moremoved in and kitchen sink started a good size leak. Called in a semi controlled panic, but everyone reassured us it would be taken of, and they did. Thank you so much Dan, for your great work. Problem solved. Happy wife, happy life. Thanks

Called them to have them fix some lightning damage , very nice phone staff , easy to set up an…read moreappointment. They came out to look at my problem and give me a quote . Their quote was more than double everyone else's price and their lead time was way out. I payed their steep show up fee for the quote and passed on doing future business with them.

We have used MAC for more than a few jobs over the past several years. Last month, we hired them…read moreto assist with the installation of a GENERAC back up system. They were extremely knowledgeable. They interfaced with our plumber seamlessly. This crew was very professional & also did a great job start to finish including cleaning up. They are great communicators & stayed in touch thru the process. The office staff was very accommodating with scheduling. The Final costs came in under their estimate. Cudos to Chad and the crew of PROFESSIONALS!! Our thanks to all the staff. Deb & Dean

Referred to original manual for proper procedure on cleaning interior of wash tub under warranty.read more

I left a five star review for WPC plumbing for the owner, unfortunately, the job was never…read morecompleted. Originally the problem was leaking water from the shower head. I called on a Sunday, Eric responded- that was good. Said he could be here on Monday- he came determined what the problem was. Went to a plumbing supply house, but closed for Labor Day. Ok, so Tuesday he goes back to plumbing supply and finds out he has to order the Valve Stems to be replaced. Ok. They came in Thursday- And are installed- hmmm-need new handles and new stem sleeve. Ok he gets. Everything is put in. Handles are difficult to turn. He does an adjustment. Leaves. Sometime later I use the shower but wait- those new handles are still very difficult to turn on, especially the cold water one. I send text to Eric to please come over to readjust the tension on the two new handles. Well after many texts, no response, than response saying I will be there, but no show. Various days and times selected, never showed up. Has plenty of reasons why not. Answers text in untimely manner. The readjustment process is probably not more than a fifteen minute process. Said he would be here on the 19th, a Thursday. Never showed up. No text as to why. I texted him the next day. No response. I texted him the morning of the 21st, no response. Not waiting anymore. I called a different plumber to get the job done. Sent new text to Eric not to come over. No need to respond. I believe that he may know how to fix a problem but his business model needs to be greatly improved. And that's why the ONE Star Rating now!

I was referred to WPC Plumbing by a service but it was a great choice. I had a simpler plumbing…read moreproject but he arrived when he said he would and did the job expediently, correctly and cleanly. I would highly recommend him! DE Cooke

They know If you like, sitting around for three…read moreappointments and they still can't figure out how to make your Appliance work to order a new one easier cheap cheaper

An alert message on my recent HVAC system persisted after two prior companies checked it out and…read morefailed. Josh from Beech Island took care of the diagnostics and a new circuit board took care of the problem.

The owner came out about to repair my water heater (30 miles from Aiken), after hours, even though…read moreI was okay until next day. No extra after-hours charge. He is kind, and he wanted it right. I need a plumber now, and they are who I will be calling! This was about 10 yrs ago, and I will always call them first!

I had the main water line break in my yard. It was the weekend in the evening and I attempted to…read morecontact several plumbers in the area. Even though they all claim emergency service, Bradley was the only ones to answer my call. They sent out a team first thing in the morning and had my water line fixed in less than 30 minutes. One thing that concerned me was that when I asked how much I owed the guys who fixed my pipe said the office would bill me. I was expecting a large bill but was surprised by a reasonable cost of little more than a hundred dollars. Overall, Bradley provided quick and quality work for a reasonable price. I would definitely use them again.

Barry of B & Z Electrical did a great job. He was very professional and was right on time and…read morethorough in doing his job from start to finish. I highly recommend his services.