The most honest and transparent HVAC company I have ever delt with. I thought it was time to…read morereplace our 30+ year old HVAC system and had Samson and Sons come out to provide a quote. The sales person after discussing all the options recommended before I replace the unit, to have it evaluated. Kyle from Samson and Sons came out and performed a mirid of tests both electrical and mechanical including pressure testing. He found a couple of corroded wires which he replaced at no additional charge and also made sure that the evaporator condensate drain line was clear and flowing properly. In the end he recommended that we not replace the unit as it was running well within manufacturers specifications. He recommended that we run it until it dies. As a company who is in the business of selling new HVAC systems they had every motivation to recommend a replacement but did not. When my unit does die, I will only purchase its replacement from Samson and Sons!

This is my number one Choice to keep my Carrier Ac roof unit up to Par…read more Unit installed with the house in 1979. That's a long life. I do my paid Annual tune up with Sampson. Today i have Dylan again and an assistant. They would change my ac house filter at no charge if i have the replacement. But i do it myself every 100 days . ....so its also due this week. ...I get them online now. This is a great Vendor. update later AM. : i needed two areas resealed that might weep or are weeping. And a exposed to the sun/weather insulated wire that finally is cracked and would let in water (rain). So, they offered me a choice i could do it with advice and pictures or let them go back up and finish the three items. So the new house policy is less ladder work for me , so simple decision. Handle it Dylan !! Ok Sir, we're on it.

We've had a great experience with the HVAC maintenance program. They come out twice a year to make…read moresure our system is running efficiently and catch any potential issues before they become bigger problems. The program also includes great benefits, like priority service if you ever need a repair. Every technician we've worked with has been professional, knowledgeable, and trustworthy. A special shoutout to Adam, who came out today! It was 106°F, and he spent time on our roof thoroughly inspecting the unit. We felt terrible that he had to work in that kind of heat, but he was incredibly hardworking, and had such a positive attitude throughout the visit. We truly appreciate the peace of mind the maintenance program provides and would definitely recommend them!

Unfortunately this business is a scam. They came out to try and see what was the issue with my…read morebrand new system, and they stated it would cost around $4,000 to fix. I had to get a second opinion and the actual cost was $250 to fix the system. It is sad that companies like this exist, as now they want me to pay for a technician who was 4 hours late.

Great service. Always on time. Very nice people and they are quick to fix. We live down in Elgin…read moreand it's hard to find people to come down here so we're happy to have them.

Brenovations HVAC is literally "the worst" AC company we have ever delt with. Being an AZ resident,…read morewe get approximately annual AC services, so we have LOTS of satisfactory services in the past. The HVAC Tech was called out to replace a motor, a rather simple service. The Tech failed us on this service in the following ways: left the wires exposed (in violation of the company's own policy), swapped the motor in a way that left the threaded bolts banging against the fan blades (potentially damaging the blades), removed/discarded the HVAC cap without the home owner's permission, & was abrupt, completely disregarding our concerns about the safety of exposed wires in an area adjacent the kids' backyard playground. The Tech came out several times to fix his mistakes, but then became obstinate. After going round and round with Brenovations' management and eventually the owner, they also gave up because the Tech absolutely refused to come back. So unless you want service from a company that: fixes HVACs in a way that could cause more damage, violates its own policy, takes property off the job site without the home owners' permission, disregards safety concerns of children, and has no backbone to stand up to their own techs, then we suggest you stay far away from Brenovations HVAC. To make matters worse, Brenovations HVAC has completely given up on the service: leaving us stuck where we started with an incomplete job and hazardous situation. After all the work, frustration, and lost hours, we are nowhere closer to resolving the failure of the original service, making Brenovations literally "the worst" AC company.

The serviceman finished the project, even though it turned out that our vents went all the way to…read morethe roof. He was very easy to work with and did the job in an excellent fashion.

This company does not stand by their work. Most of the techs do not know what they are doing. I…read morehad a new AC unit purchased through the company and installed. Two years later the unit died due to the mistakes that were made during installation. Russett Southwest will not fix the errors .

I have NEVER been more impressed with an HVAC company than I am now. My old A/C's compressor died-…read morewhen the temps were in the upper 90s! Mission knew and understood the severity of living in AZ with no A/C. They came out that very day and told me the bad news re compressor. The company that installed my system before had cut corners. I was shown the evidence. I wondered why our air flow was always so low and our bills so high. Mission gave me a bid for compressor/new install. Their bid was half of the competitors! I opted for new system. The owner knew we needed a system ASAP (we have kids and animals). He worked us into his, already full, schedule and they started on the duct work the very next day. Within 3 days, my new system was up and running. I can already feel the difference compared to my old system. The owners, technicians, and installers were understanding, professional, and truly cared about my situation. 5 star service and price. Thank you SO much, Mission Heating and Cooling!

If I could give Mission Heating and Cooling 10 stars, I would! They were an absolute answer to our…read moreprayers.We went without AC in our house for two full weeks during the brutal Arizona August heat. We had a few different local companies come out to give us quotes, but everything was just crazy expensive. I almost resigned myself to the idea that we would just have to suffer and try to make it through the rest of the summer, but deep down I knew we couldn't. Our son is a Type 1 Diabetic, so keeping his environment cool and his body temperature stable and healthy is an absolute medical necessity.Out of options, I was scrolling through Facebook Marketplace and came across Chad. I had no idea who he was, but I saw that he might be able to help us, so I took a chance and sent him a message. Within a single minute, Chad replied. I explained our urgent situation to him, and he immediately promised he would be at our house the next morning and would have it fixed that day if he could.True to his word, they showed up. Not only did they fix our AC, but the entire job was completely finished before 12:00 PM--and at an incredibly fair, great price. This is a family-owned, faith-based business, and their values truly show in how they treat people. They were like two angels to our family that morning. We feel incredibly blessed to have found them. If you need honest, compassionate, and lightning-fast HVAC service, do not hesitate to call Chad and his team!

These guys are awesome! our ac went this summer. And they worked with our warranty company to get…read moreit replaced. Took a bit of time. But that was because of 2-10 warranty being slow. George's took care of us. Got our new ac in today. we now have wonderfully cool air again!

I do not reccomend this company. My Home Warranty 2-10 had this company show up to my house for a…read moreservice call. The technician smelled like he spent the night at the bar and came straight to my house. He did a marginal job at trouble shooting my unit and left saying that someone would be in touch . 3 days later I reached out to George the owner who said he would get the infoprmation to the home warranty company to fix or replace the unit. After another few days ofhearing nothing I reached out again to Goerge who said "I'll get it to them today." He did not. I called the home warranty people who had not heard anything from George at all. When I called Goerge again he said "You have 2 A/C units on your house so, it's not a big deal. I fired him/them

I rarely write reviews, but I wanted to let others know about my experience with FamilyAir. They…read moreinstalled a pricey ac unit on the roof of my townhouse. A few months later I received a very high elec bill. FamilyAir promptly came out, found the issue and repaired it. Over a 6-week period, my bill was $800 higher than in previous years. FamilyAir was very responsive and helped cover the cost associated with the problem. I highly recommend FamilyAir, a company of INTEGRITY.

Required several callbacks on improper installs. I ended up fixing things myself. Rip off charges…read moreand refused to document hours worked. I would recommend only to people I hate.

We had a problem with our heater this past winter. This was a real problem because my 90-year-old…read moremother was living with us. Picture Rock's arrived when they said they would, explained what the problem was and repaired it. They also gave us a lot of information about our heating unit, so we are better informed about purchasing a new one when the time comes. They were professional and knowledgeable and pleasant. I would definitely recommend.

We had a shower go out in a guest bathroom on a Saturday and Picture Rocks Cooling, Heating &…read morePlumbing, was recommended on a Tucson community page on Facebook. We contacted them and they were prompt to send a service tech out to look over the issue. After the assessment, replacing the shower body (valve and cartridge) was necessary. Plus having to cut into either the tile and/or the drywall to get to the pipes, would be an additional cost with their contractor between $200-400. Because we thought we could replace the shower/tub set fixtures and cartridge ourselves, we bought the entire kit at Home Depot for the fraction of the cost they wanted to charge us for the set. Picture Rocks told us they would start the repair that morning and would have to come back that following Monday to complete the repair. Their estimated price was $1650 without the contractor's price. However, they were giving us credit for the set we purchased but they couldn't warranty it only their labor which was understandable. I called a family member who is a licensed HVAC and Plumbing company owner in Phoenix. To make sure we were getting a fair cost, he told us they were charging us way too much to replace and install the entire shower body. His company charges for that type of installation up to $800 with no issues. He was taken back by the estimate and told us to find another company. Needless to say, we found a fair, licensed and knowledgeable Plumber here on Yelp. We waited on his estimate and to our surprise, his price was significantly lower and in the same range of what our family member stated. Minus the dry wall repair, which we can do ourselves due to being a small square cut out and the price was fair. Therefore, due diligence is necessary in getting a fair price, even on a holiday weekend (Easter). Don't go with the first recommendation, in a long run, this will save you money.