Spring check up. All was good. I wasn't home, but Dawson is always great. I've had them do a check…read morethe last 3 years. They have a spring special which is nice. Good value.

This is a father and son business that several neighbors recommended. I had obtained three quotes,…read moreone which was significantly higher another that was slightly less. Overall I chose them because of the brands with warranty's. The previous unit was almost 19 years old, so I decided to retire it before the hot summer. The new unit made by carrier puts out very cold air. I actually keep my thermostat a degree higher now because it feels comfortable and at times it feels too cold. I am happy with the price, service and product so far.

The serviceman finished the project, even though it turned out that our vents went all the way to…read morethe roof. He was very easy to work with and did the job in an excellent fashion.

Updated review:…read more TLDR: Russett sold us a defective unit for $9,000 4 years ago, it is still under warranty, but they want $2,900 to do the repairs under warranty. Do not buy Lennox, do not buy Russett. Full story below. Unit is a Lennox, purchased from and installed by Russett, still under warranty. It stopped cooling in mid June so we made some calls. Russett didn't get back to us the first day, so we called another company to at least get an idea of what we were looking at. They sent a tech out same day and he showed me photos of a cracked coil and leaked refrigerant and oil in the pan. Short version: coil needs replacing. He uses an OEM approved part to get us up and running and says hey, just so you know, Lennox has a rough time with warranty claims. So I call Russett again, thinking that as a Lennox dealer and the original installer they will be able to make this right. I call first thing in the morning and try to describe what's going on, then ask if they can help us navigate the warranty claim process. On the other end of the line is awkward silence. Then a vague sentence about "warranty claims don't really work like that." Ok... then can you explain how they do work? So I say goodbye. I've been confused, but polite and civil the entire time. After all that and getting no help on the phone from Russett yesterday morning, a manager called me back in the middle of the day and said he'd like to "help us out." By this point our AC is out in late June and the temp inside our house hit 94. The manager refused to quantify what "helping us out" meant. Does that mean you'll just come over and fix it? "No, but we'd like to help." I say I will call him back later. In the meantime, our unit is down again, this time on a 109 degree day. So I call our other tech again. He comes by for no additional charge and gets us up and running- the temporary patch on the coil is not the problem! Now there is a cracked fan blade and a bad capacitor! He gets us running in 20 min and says if Russett won't help us he'll give a good deal on the labor to replace the broken parts. Fast forward, I called Russett back this morning. I asked them to quantify what "helping us out" actually means, because now we need three warranty parts replaced. He said the discounted labor rate for a machine they sold us and installed, still under warranty, is $2,900. 30% of the original install price to replace their defective crap. When I laughed out loud at this, the Russett manager said "We don't make them, we just sell them." I replied that maybe they should not be selling garbage to their customers. The other company is helping me with the claim and giving me a dramatically better price ($800) on labor for the repair. Original Review Below: Russet sold us a lemon of an ac unit a couple years ago. Still under warranty but springing leaks in the coil. 500 bucks in from a different company for a temporary repair. Asked russet to help us navigate the warranty and got silence on the other end of the line. Ac not working, no help from russet.

We could not be any happier with the service provided by your staff. From the first phone call with…read moreTyler to the service call with Kyle, we felt confident that Samson and Sons was the right choice. Thank you for faithfully providing stellar service in all areas.

We had what turned out to be a tricky problem in our mini-split to diagnose and repair. After…read moreanother provider only offered to replace the unit for 5x our original price, your technicians were thorough and professional and clearly knew their business. Then, when it became clear it was going to be a difficult repair, there was no upsell. I asked about replacing the unit instead and was provided with that information, no one tried to push me in to it. Absolutely 10/10, we've already planned to bring them back to look at our central AC next. Fabulous work.

I have had great experience in the past. The person that use to come out isn't there any longer…read more But the last person was just as good. I sent an email a month or so I'm ago for a tune-up, and asked if I could also get a quote for a mini-split for the garage. I never got a reply. So maybe the company has gone thru some changes. Or a new owner. Anyway, I'm just going to do a DIY install with a MRCOOL. My system is only 5 years old, so I am not too worried about the HVAC. You will probably have to call them to get a response.

I cannot say enough good things about our experience with Fairway. When we bought our 23 year old…read morehouse 4 years ago we knew we were going to have to replace the original HVAC. We were shocked by the estimate we got from the company we had been using for maintenance so we decided to see what other companies were charging. Fairway's customer service began with a nearly 2 hour visit with Jacob as he went over everything with us. The out-the-door price was nearly $8k less than the first estimate we had gotten. Once we made our decision we had an appointment two days later. We were told it might take 6 hours and they were done in roughly 3.5 hours. All 5 of the guys were great. This company was founded by someone who has high ethical standards and ensures his staff adheres to those standards. That is who i want to do business with.

I have used A1 three or four times now, and they're always able to come same or next day, and their…read morecustomer service is phenomenal. From the people who answer their phones and schedule services, to the technicians, to the managers, they're all great. This most recent time I had an issue with the price of my service, and management reached out to me immediately, talked me through my issue, and I had my problem resolved quickly. They clearly take pride in their service levels, and have a mom & pop shop feel for that reason. I'd recommend this company to anyone.

I use A1 Air Conditioning & Heating LLC both personally and professionally and recommend them to…read morefriends and neighbors. They're reliable, honest, and responsive--everything you want in an HVAC company in Arizona. Always a great experience.

Wow! It was 106 when our air went out! We called on a Wednesday afternoon and Jackie worked with us…read moreand got Scott out here to take a look at our unit. He was so incredibly good to work with, even a little funny. We'll it's a little after 5 on Thursday, one day later, and we have a new unit that has already started cooling the place off. About 24 hours later we are done and celebrating a cool house. If you want honesty, empathy, and quality, you really need to give Jackie a call.

A M A Z I N G!! Customer service & quality technicians…read more Thank you for what you do. Needed a little help with my a/c. Scott, has been servicing my older previous unit for some years. Was time for a new unit, hurts but needed to be done. I was very confident in his abilities, knowledge & timely (super quick) attention to my situation. Thank you Scott, most grateful!! Jeannette M

I called Air Maintenence Heating & Cooling after tenants informed me that the blower cassette…read moremounted in the ceiling had a small waterfall draining to the floor. My neighbor recommended this company, and as the temperature was climbing it way to 108 (again), Frank answered my call on the first try. He listened to my concern and advised that he would have a technician there in about an hour and a half. The technician, Hunter, arrived onetime, and was professional and detail oriented. He thoroughly cleared the clogged drain and, what I really appreciated is that he took the time to verify his work by intentionally introducing a gallon of water into the catch pan to ensure that it promptly (and correctly) drained the water from the system. The price they charged was very fair. Beyond the reasonable price, I will stress less about this occurring again anytime soon due to the confidence I have in the work completed by Hunter. From answering on the first call to validation of the work performed made me confident that I called the right company and will save their number for my future needs. Thank you team!

I work for a property management company and Air Maintenance has been our go to for almost 15 years…read morenow. Whatever they do, they do well and exceed any expectations. We use them for about 250 properties and they have never let us down. They schedule and get the job done in a timely manner. I know that when I dispatch they will get the job done without hesitation. They always have the best pricing and service as well. Grateful for such a great team!

Caveat emptor!!!!!…read more Unfortunately, one star is the lowest. If i could, i would make it minus 5. They just charged me $1500 for a motor on my AC cooling fan - the part retails for $150 to $250. Total ripoff!! Won't be calling them again.

Dominick Kafader walked me through the process of how TRANE hvac system was working and described…read morewhat ACS could do for us. We scheduled a day for them to come out and it was great. Brandon showed up. He's been our hvac guy for a few years. Great service !