This is a mixed review. 1. When I called and spoke to…read moreChris, he quoted $180/hr but also said that he believed our issue (pilot lighting on 2 heaters) would take much less time - leading me to believe I would be charged only for the time spent. He made no mention of a min. amount of time or money. So I said "let's do it". 2. When Spencer came to do the work, he was on time, is a lovely person and he got the work done in about 30 minutes. Needless to say, I believed I'd be getting a bill of under $100 based on my original conversation with Chris. 3. I recd the invoice today. $206 for 30 minutes of work! I called and spoke to a representative who said that the hourly rate was $190 and that there was a minimum of 1 hour service hence I owed $190 plus sales tax. I said I was shocked and did not expect this, to which she replied "okay". Terrible communication and lack of full disclosure of their policies. I am only giving two stars because Spencer was great.

Long ago, while living with a family of three generation plumbers in the Rocky Mountains, I came to…read moreappreciate the long hours, the hard work, and the old world hierarchy of master and apprentice plumbers that the trade still uses. We moved to Santa Fe recently and reached out to realtors and our inspector for recommendations to install four mini-splits. Without hesitation, each pointed us to CypressB, and what a find. To my pleasant surprise Chris manifested every facet of my ideal plumber. He is a master craftsman who employs apprentices. His experti shows in the impeccable product. and he's a great guy. Five stars.

We had a mini split installed in our garage and Damien and his crew were beyond wonderful to work…read morewith. Phone calls and messages were responded to promptly and the estimate was spot on. No surprises! I highly recommend them!

AC quit cooling - I called All in One on a Wednesday. A very nice person on the other end (Sarah)…read moresaid they would try to squeeze me in on Friday, but if not they would get me in on Tuesday of the next week. On Friday at 10am Toby called and asked if he could come over in the next half hour. In 20 minutes he was at the door. In another 40 minutes, he had the issue with the compressor analyzed and repaired. I thought the fee was fair and reasonable. All around - great people and great service. I couldn't be happier.

I called and number went straight to voicemail. I left a detailed message and 5 days later my call…read morehas stilll not been returned. Very disappointed with the level of customer service. I have selected another company who didn't ignore my request for service.

Peter Montoya, the electrician, was fantastic. One of the light circuits in our home was crossed…read moresomewhere in the house with a second circuit. Peter quickly assessed the problem and identified where the circuits were crossed. He explained the problem and the fix in terms I could understand. He thoroughly tested the circuits once things were straightened out to ensure everything worked correctly. His rates were very reasonable. I was impressed how responsive he was: he arrived just an hour after calling him for service. He was also very tidy and treated our home like it was his own. I'll certainly call him if I have other electrical problems!

Richard is Excellent! I had an electrical problem, a real head scratcher that two previous…read moreelectricians were not able to solve. Richard systematically checked everything and found the problem within a short time! I so appreciated his expertise because I was scheduled to sell the place the same day. Thank you Richard! May be hard to reach sometimes but definitely worth a call back. Highly recommended*******

We just bought a house in Santa Fe that needed a few electrical projects done. Rich was…read morerecommended by a plumber in town; he was prompt and efficient, with honest feedback about one of the projects (which would have been very difficult to do). He and Abel treated our house like their own. And the work (especially the patching) was remarkable! All that and great value for the price paid. I would gladly hire again!

Always have someone there to help you find what you need, and they actually know what they have at…read morethe store. Many of them have even used the fittings and parts, unlike other places like the Ace Hardware store.

I saw a very bad review of Big Joe's here on Yelp and just to be sure, I've double checked…read moreeverything that I was already sure of, Big Joe's is fully licensed and has been our go-to plumbing service for 20 years. He's covered our old adobe in the Guadalupe and totally replumbed a bad situation there, and he still covers our home and casita here in Santa Fe. He has been licensed and bonded, etc., for 31 years, has always done great work and is very responsive if you have a problem leak or whatever. He totally replumbed our adobe, he has installed a new boiler in our home, and myriad other plumbing situations involving heating and cooling both large and small. And my wife and I are very grateful to the friend that originally recommended him because we can always depend on Big Joe.

We had intermittent dimming lights in our house. So intermittent that PNM could identify it nor 3…read moreor 4 other local electric companies. Electrical Services came out, made themselves available to catch the flickering and beyond that came back multiple times including 6am in the morning to isolate the source of the problem. Turns out it was on the pole and PNM's problem. They came back to explain how they isolated it and made sure they took care of it. So far above and beyond anyone else we paid to come out. Thanks Electrical Services.

I had an issue with my new air conditioner, which was causing my circuit breaker to shut down. I…read morecontacted Electrical Services, but they told me that it may be that I have a short in my breaker. I asked for someone to come out to check things and was told the earliest I could get someone was in 2 weeks! Normally, I would not have been concerned, but with the comment that there could be a short, I wanted someone to come out ASAP. Of course, this was July 3rd, and no one was available. I waited until Saturday the 5th, and found that Electrical Services had an Emergency Service, and reached an answering service. The electrician returned my call, and I was told the fee would be double the regular price, or $300/hour. I felt that was very excessive, but because of the concern for the short, I told the fellow to come over. He checked the breakers, then attached a "larger" wire to the existing wire to the plug in the room, and attached that to a new plug in the outlet box. That was it. He stated that should it trip the breaker again, I should call him! That evening, when we turned on the air conditioner along with the overhead fan, the breaker tripped again. On Monday, I called to let them know that the breaker only worked if I did not use the fan at the same time. I also asked if there could be an issue with the breaker itself, because it was most likely the original, and the house was built in 1989. He said, most likely not, but possible. I asked if he could come out and try that, but I only wanted to be charged for the breaker, not the time, since I already paid them $490! I was told he would check with the owner and get back to me. I never heard back. I am not one to write reviews, but in this case, it seems to me that I could have avoided the double rate had I not been told about a possible short in the breaker! I accepted that comment in good faith. I feel that what I paid this company, and what I received in return, regardless of the emergency fee, we a major overcharging and one that forced me to write this review! I would suggest one needs to pay attention when getting information from them!

Owner Gerard & crew are exceptional! Highly knowledgeable. Honest. The only company I use for my…read morehome; have for years. Recommended them to many, and all have been pleased. If there's ever an issue following the work (things can happen), they promptly return to address it. Not a large company, so there might be delayed response to a message left, since they're much in demand. Are they cheap? No, but I find they're in line with other plumbing contractors. P.S. When my furnace died, he actually advised me to buy a significantly less expensive one he felt was every bit as good as the pricey (famous) product I had in mind. So very thoughtful. Lovely to work with!

BEWARE!!!! Horrible awful shoddy workmanship and EXPENSIVE!!! They have no clue what they are doing…read moreand are completely incompetent when it comes to install and trouble shooting. When the state red tags the work they have done, they act as though they are above the law and can leave families with little children without any heat. Just the absolute worst all around.

Wonderful experience. Fernando is very competent, professional, and knowledgeable. I hope this…read morecompany does well and remains in business. Highly recommended!

Great work on very short notice. Gave us some tiered options and addressed our issues promptly and…read morethoroughly. Clean, concise work product. Reasonable pricing