Review Update: After…read moremy initial review, Eric (the sales rep) and Matt (the owner) of Sunline personally reached out to me and was apologetic about the situation. They sent Travis out promptly, who is their electrician where he found that the issue was resolved by replacing a faulty 40-amp breaker that was intermittently providing the necessary voltage, even though measurements initially appear correct. While the breaker issue caused real inconvenience and unexpected costs on my end, the owner was responsive and showed willingness to smooth things over to work toward a resolution. I also want to highlight that the panel upgrade and solar/battery installation itself was clean and well done. The workmanship that Eddie, Manny, Christian and Jamie performed had overall met my expectations, and once the issue was identified, Sunline did step in to correct it. No project is perfect, but how a company responds when problems arise matters a lot. In this case, Sunline's owner and Eric was engaged, responsive, and made a sincere effort to make things right. As an engineer, and after witnessing the symptoms and corrective actions firsthand, I believe the breaker issue was likely a manufacturing defect, and it was unfortunate that it occurred during the holidays. That said, based on how Sunline handled the situation, the overall quality of their work, and the value they offer, I would recommend them and plan to continue using them for future needs.

Made an appointment with Matt to have someone come out and give us an estimate for roof…read morereplacement, was told Carlos would be here Monday morning at 10am and would text right before he got here. No call no show. Contacted him to ask what happened, stated the appointment never went to Carlos, he's sorry. I said okay things happen, what next? Matt stated he has satellite pictures of the house and would send over some estimates......a week later we're still waiting. Decided to go with another company. ps, Nice try. Since you failed to post the follow up email you wrote after I sent that, I'll do it for you...

Very honest and fair, and very good at making the repair and knowledgeable about the whole process…read moreand SolarEdge inverter. Great service at a great price. Highly recommended. Lost my solar installer call Alltech Solar to the rescue and for a great price made the repair and solar up and running full strength once again. Will use anytime my solar messes up. Fast

Chase and his Alltech team removed old p.v. system and installed rooftop panisonic panels w…read moremicroinverters in 2020. price was competitive -- best of 3 bids. very clean job, Chase responded to questions promptly, system worked as expected and still working well 6yrs later.

Poor phone customer service. The one ones who know their a** from a hole in the ground are the two…read morebothers. The installers did it backwards and the customer service people told me I was crazy. Three separate times. Never use them.

0 stars. The absolute worst and most incompetent. Took 3 times to pass county inspection. This is…read moremy fourth home with solar and the only company that has been horrible. I paid an electrician to come figure out what was wrong and they said it was the solar. I called omnidian and they agreed there is something wrong. It's taking over a week just to even get a call to schedule. I'm still waiting. Once they do schedule could take up to a month to come out. Take my advice never ever go with this company. I'm really trying hard not to swear but I'm so frustrated with this company that's costing me so much with sdge. I just turned off the solar which I'm paying for so my sdge bill doesn't keep sky rocketing. The low ratings check out. I wasn't surprised when I came to visit their Yelp page. Beware horrible customer service and incompetence staff.

When I had issues with monitoring my solar energy system, it was Burtek to the rescue. Burteck…read moreinstalled the system 3 years ago, we have been so pleased with the company and their support when the monitoring company changed. Eric our support tech has been amazing. We have been treated with respect and complete transparency, of product. I have not paid an electric bill, gas $2,

We used Burtek for two separate projects. First for solar panel installation and also a home…read morebattery (and all necessary electrical upgrades). The number one thing that sets this company apart is transparency. They will let you know the upsides and downsides of all the options available so that you can make an informed decision. I NEVER felt like I was talking to a salesperson just trying to make things sound better than reality. I would not hesitate to hire them again.

We recently hired Build Brothers for our solar and roofing project, and the experience was solid…read morefrom start to finish. Evan, our service advisor, was especially great to work with. He was professional, attentive, and respectful of both our concerns and our budget. He even went the extra mile by personally taking a sample of the shingle to our HOA to secure approval before the install that was moved up. Because we were trying to complete everything before the soon expiring tax credit, the timeline really mattered to us. The Build Brothers team was fast, responsive, and even moved our install up by several weeks, which we truly appreciated. The final result looks clean and well done, and everyone on the roofing and solar crews carried themselves professionally. We did experience a couple of small glitches such as receiving a plug installation for the charger when we had paid for it to be hardwired for safety reasons, and the team initially bringing a regular charger instead of the universal one we purchased. Given how many customers they are trying to help before the tax rebate ends, we understood how these hiccups could happen. What mattered most is that they handled both issues quickly and with no hassle. Overall, we are genuinely glad we chose Build Brothers. They delivered on what they promised, took care of us throughout the process, and we would confidently recommend them to others.

If you truly practiced what you preach you would notice I am continously asking you to honor your…read morewarranty as you never flashed my fireplace or created any complete roof drain off. Finish the job please.

Brandon Mezzanatto: is all I have to say. Worked on having solar installed on residence. This man…read moreis patient, kind, knowledgeable and always there when I needed him. Because of special circumstances, it was a long process. Kudos to the company and all their technicians. Great Job!! Ken Doyle

I purchased a home solar system from SolarMax in summer 2019. My system came with a 10-year power…read moreperformance guarantee and 10 years of monitoring. Less than three years after the system was installed, the monitoring stopped working due to T-Mobile retiring its 3G network. When I called SolarMax to ask what to do about this, they said that I would need to pay $625 to install a WiFi card, and that my power performance guarantee would only be valid if I paid for this upgrade. When I purchased the system, the salesperson, Jose Lopez, told me via email, "Our system does include monitoring. We do not charge additional for our monitoring." He didn't mention the 3G modem or say anything about the monitoring being conditional on a third party supporting 3G. With 7 years remaining on my power performance guarantee, I have no way of verifying that the system is performing as expected. If energy production decreases, then I won't know, and SolarMax won't compensate me for the underproduction. I feel like I'm being forced to pay an extra $625 for something that was supposed to be included in the upfront price.

If you were looking for the worst experience in choosing and executing a solar panel and battery…read moreinstall feel free to choose Harness, but be warned it'll cost Money aggravation and most importantly at least a year's worth of time. They are mismanaged, their communication is non existent and I wouldn't recommend them even to my worst enemy. What they promised would take 4 months turned out to be just short of a year. STAY AWAY AT ALL COSTS, and they were the most expensive bid I received, so do yourself a favor and go with the second highest bid.

Another company with shady business practices that sends sales people door to door. I want to give…read more5 stars to the poor autistic guy they're sending around but by principle I refuse to support this nonsense. I don't care that you're supposedly doing work on a house half a mile away and I don't care what you have to sell. I won't buy it if you come to my door. I'm sure the autistic guy is guinely good and I really appreciate that they gave him a job but please find something else for him to do. No I will not purchase your product or services even if you're the best company on earth. If you want to get my attention, leave a legitimate hand written quote at my door with a cost way lower than all your competitors. Don't be lazy. Do the leg work and get my business the honest way. Update in response to owner: Like I said, there's no way I'm giving anyone a chance if they come to knock on my door and try to sell me anything. Come up with a better business model. No one wants to be disturbed at home.

Very disappointed with Sunrun. After the solar installation, we had our roof inspected, and the…read moreinspector confirmed that the installation crew caused extensive damage throughout the roof, including cracked and missing tiles. We were informed the damage is severe enough that we may now need an entirely new roof. To make matters worse, Sunrun has not been willing to properly help resolve the situation and has been giving us the runaround instead of taking responsibility. A solar installation should not leave homeowners dealing with major roof damage and expensive repairs.

AVOID EVEN TALKING WITH THEM. The Sunrun reps were pushy from the start and pressured you…read morethroughout the process. The sales pitch is very reminiscent of timeshare sales where they make you sign documents on the spot without allowing you time to really think about it and won't show you the cost of their proposal until then. We decided to cancel the project and I confirmed with the main sales rep we didn't have to do anything formally to cancel. After that, I've been reached out by the other sales rep with him trying to sell me more options. I've also been called multiple times across the last few weeks asking about our project. I spoke with a customer service rep and he 1) confirmed it was cancelled on their end and 2) added a note to not call or contact me anymore. Within days someone else from Sunrun texted me about this same project. This company is such a pain to deal with. Wish we never started and glad we didn't commit to a long-term project.

Update: My upstairs roof has leaked in last weeks rain,…read more and traveled down the wall, through the flooring into my downstairs ceiling. The drywall has fallen from the ceiling. This happened last Thurs., they are sending someone today, Monday, to fix it.

Total Nightmare. We've been waiting 6-months for a ground mount solar install. They promised…read morethere'd have it complete by December 2019 so we could take advantage of the 2019 solar rebate before they go down - we don't see that happening. Design and permitting were painful. They had to resubmit to the county twice. It's like they don't know what they are doing. Nothing but surveys have been completed on my property. I know now I should have gone with a different company. Consider someone else for your solar needs. Update: Feb 2020. Scheduled install late Feb. We'll see. Still very dissatisfied with Peterson Dean.