Let me share with you an awesome experience with the founder and owner of The Device Lab, Austin,…read morewho is calm, cool, collected, down to earth, and who impressed me so much that I feel compelled to share my story here. I would like to express my appreciation of Austin's professional ingenuity and get the word out that he is head and shoulder above Genius Bar in what he does-- device repair. Price is reasonable. Here is the quick story: Last Saturday (08-15-2026) I took my 2016 Apple MacBook Pro to Apple Genius Bar for diagnostic and repair, where I was received with utmost courtesy, waited there patiently for 1.5 hours, witnessed my computer given all kinds of diagnostic tactics by the receptionist, who did with all her earnest effort to revive it. Unfortunately I had to leave Genius Bar with the announcement that my MacBook Pro is "beyond repair." Unconvinced, I tried my luck on another store from online search and found The Device Lab, and Austin fixed it! Well, an old computer is an old computer and there is no need for much fuss or excitement about this triviality. But Austin left me with another impression: his sincerity and ability to do what he sets out to do, which is to repair. What can be cooler than a man who delivers his promise by doing what he likes and is good at? I spoke to Austin and found his business philosophy reasonable and truthful: doing what he likes, helping people, figuring out the cause of problem, getting things fixed without having to resort to replacement ( a favorite recommendation from big companies...). Behind this work ethic and principle is another guideline that directs his work: trust from his customers. I like that! O, by the way, there is another reason that urged me to write this review for Austin. He told me he started this company over a year ago, and I see in him what I had to go through back in 2004, when I started having my own tutoring center. I understand how a small business like his lives on word of mouth among customers, as it was with my own company. I also understand how negative comments tend to travel ten times faster than good, appreciative feedback. I think it is fair and natural that I share my thoughts with those who may be viewing his website for selection. One more thing: I live locally, and I love supporting local small business! De-Yin Jeng

I had such a great experience at The Device Lab! They fixed my daughter's iPhone 11 Pro screen and…read moreit works perfectly now. What really stood out to me was that they actually had the screen in stock, every other place I called had to order it and told me it would take a couple of days, plus they were quoting me $20-$40 more. Not only was The Device Lab able to do the repair the same day but their pricing was super fair. On top of that, the vibe of the shop is honestly amazing. The moment I walked in, I noticed how warm and welcoming everything felt. I even complimented the owner because it's so different from the typical plain, white-wall repair shops. It felt chic, cozy, and thoughtfully put together. Love how he immediately gave the credit to his wife, you can tell he is extremely proud of her work and rightfully so because I would hire her to make my business look as cute as The Device Lab. Great service, great pricing, and a beautiful space. highly recommend! Thank you again, I know my Daughter needs an upgrade but the IPhone 11 will do for now.

My pc was turning on and off and really inconsistent with booting. He had to take everything apart…read moreto fix it which he did and it runs perfect he also installed windows 11 for me!

Amazing support! Well versed in his work. I had issues with clean installing my computer with…read moreWindows 11. Kyle helped me with blazing speed. Had one day turnaround for an amazing price. He made sure that I knew what he was doing every step of the way. Go to him for all your computer needs. Great guy!

Had an issue with iMac not backing up. Response was prompt, effective and inexpensive.read more

I went to a place in Ventura called Mitec and charge me $100 for them to tell me that thing I told…read morethem what was wrong with my computer. A quoted me $1000 or more to get my Apple Computer fixed. This took a week for them just to call and tell me this information. However, I contacted 1-818-307-6868 / moble PC medics and they told me they could do it for a lot less. They were very reliable and very honest and detailed. I didn't feel like I was going to get ripped off like I did with the other company Mitec. Thank you so soooo much mobile PC medics!!!! My Apple Computer runs great and with how expensive everything is, you guys did it without breaking my bank account. Skip everyone else and go right to these dudes who be glad you did.

WONDERFUL WONDERFUL WONDERFUL! Jerry and Larry are super professional and pleasant and I just know…read morethey would have done an amazing job. They came over to see exactly what I needed so they could give an accurate quote, which was totally fair! I ended up not needing their services as my brother in law hooked us up, but I would have hired them in a heartbeat. Thanks guys I will def keep your number!

High quality professionalism and integrity. I am recommending them to all my friends and family.read more

The absolutely the best service I've ever had top-notch patient knowledgeable you couldn't ask for…read moremore!!

I think I found my new computer tech . Honest and fair local businessman. Problem solved in 5…read moreminutes. THANK YOU JORGE

When dealing with various companies I rate them by poor good excellent, and at times using the…read morephrase "THE BEST OF THE BEST". My computer that I use for my business decided to just not reboot. I was so distraught I had no idea where and what to do. This completely put me out of business. I most fortunately found through Yelp J&S Advanced IT. I had the pleasure of speaking to Sean Pope and explained my dilemma, and how critical it was to get my computer repaired or replaced. Both Sean & Jason went so far out of their way to accomodate me it was incredible. I had to literally look up the additional words to complement these incredibly talented and more so caring people. When dealing with various companies I rate them by poor good excellent, and at times using the phrase "THE BEST OF THE BEST". My computer that I use for my business decided to just not reboot one night when it was acting up. I was so distraught I had no idea where and what to do. This completely put me out of business. I most fortunately found through Yelp J&S Advanced IT. I had the pleasure of speaking to Sean Pope and explained my dilemma, and how critical it was to get my computer repaired or replaced. Both Sean & Jason went so far out of their way to accomodate me it was incredible. They even went as far as finding a new computer for me since the one I purchased to replace the one I had was defective, so to save precious time they found and purchased a much superior one from a retail store that they sold me at the same cost they paid. Their labor charge was more than reasonable and they have earned my business for life! They are incredible. More explainitive words for these gentlemen are, When dealing with various companies I rate them by poor good excellent, and at times using the phrase "THE BEST OF THE BEST". My computer that I use for my business decided to just not reboot. I was so distraught I had no idea where and what to do. This completely put me out of business. I most fortunately found through Yelp J&S Advanced IT. I had the pleasure of speaking to Sean Pope and explained my dilemma, and how critical it was to get my computer repaired or replaced. Both Sean & Jason went so far out of their way to accomodate me it was incredible. They even went as far as finding a new computer for me, not the garbage I purchased at Costco which was defective out of the box, and to save time Sean went and found a computer at another retailer that was much superior, picked it up for me to save time, and charged me exactly what he paid for it. Their fee to transfer all the necessary programs which they successfully was able to find in my old computer was more than fair. They are truly "The very best of the best" These gentlemen are the Elite of the industry they serve. I thank both Sean and Jason for their understanding and compassion to help me out.

Our old home wi-fi system needed to be upgraded. Jason recommended a replacement system, and the…read moreimprovement was great. His best quality was his thorough, patient approach. My wife was very concerned about How things would look. She didn't want a lot of tech gear affecting the aesthetics of the house. Jason was understanding and patient. He took the time to balance the best network performance and her concerns about placement of the nodes. In the end, both my wife and I were happy with the results. Jason knows his technical stuff, but he also understands the importance of customer service.

I would highly recommend Adrian. He traveled to me and helped me out on a data recovery project…read morethat I've been putting off for a few years. He recovered the vital data I was hoping to get. He was very calm and clearly explained the work that I needed to do. After I took about two weeks to complete this phase of the project, he happily came back and helped me with all the other details of transferring all of the data from my old crashed desktop. He finished things off by destroying my old hard drive and I was able to get rid of all the old computer parts that have been stored in a corner for a few years gathering dust. It's a relief to have everything I need and to start fresh. Thank you!

Quick, intelligent, didn't waste my time kinda guy. I have not had the pleasure of working with…read moreCloud 77. However, based on the introduction I look forward to the potentiality in the near future.

I had a wonderful experience meeting Thomas and working with him on a commercial property that had…read morelots of modifications and issues. He took care of everything from A-to-Z. He is honest, always is available and provides the best service and prices. I will 100% recommend him for any low voltage project.

We've been using Oaks Tech Support for our camera system since 2016. Thomas and his team are always…read moreprompt when we have technical issues with our computers. He is local which makes it convenient for service.

Ray is amazing. Super friendly and super helpful. I needed a repair of the battery compartment in…read morea vintage toy. Ray said it is not what he usually does, but if I was willing to leave it he would try to figure it out. A little over a week later he calls to tell me it is fixed! It required a new part and some soldering. It is now working! Again, this is not what he usually does, but he has the knowledge and skills and was willing to figure it out. He understood that the toy could not be replaced and was willing to step outside of what he normally does to fix it. This is exactly the kind of person and business we should all be supporting. I 100% recommend Businesses Machines Center. I will be back for any printer repairs I need or anything else he does.

I haven't worked with Business Machines Center in person, but I had a really positive interaction…read morewith them through Yelp. I reached out for an estimate on a MacBook battery replacement and received a detailed, helpful response. In the end, I had to go with a shop closer to home because I couldn't wait. When I let the businesses know, Business Machines Center was the only one that replied with kind, thoughtful words. Yelp sends inquiries to multiple places automatically, so I had notified several shops, but they were the only ones who followed up so graciously. It only takes a minute to send a message like that, but it leaves a lasting impression. I'll definitely keep them in mind as my first choice the next time I need help with my devices.

I am very impressed with this company. Purchased a big office color copier from them. After few…read moreweeks we had color issues with the copier, They replaced the copier to same model with no charge. Service technicians are very nice and trained. They resolved network issues we had before. Great company to work with.

I can't say enough about this company. Just purchased a copier from them. Very happy with the…read morequality of service. Not aggressive people and very polite. I use them for my office computers and printers and they are great. The office manager she is very professional and reliable. Nice to talk to a person and not to a machine as all other service providers and they actually have a physical location and not virtual office. A+++