I brought my desktop in because it was running slow. I figured it probably had spyware or something. I was told they would have it ready the next day, and was assured that nothing would be lost.
It wasn't ready the next day or the day after because "they got busy off site". Guess what...I don't care. Why is an off site customer more important than a customer that brought in their PC?
When I got it home my e-mail was gone, as were other programs. I called and had to leave a message (always, no one answers) and another, and another. I finally sent a poision e-mail to their contact info threatening to do a blog or picket outside their business and actually got a call back. I was told they were sorry for not getting back to me, could I bring it back?
I took the PC back to them for restoration but all they could recover was my pictures, thank God, and my e-mail. Some other programs..gone.
Brought PC back home, had another issue, called, left message x2. Never got a call back. So I took it to another shop right in town and they fixed me up. I won't go back and neither will my friends. read more