I made a last minute appointment here after the ophthalmology appointment I had at an alternate…read morelocation screwed up the location. I was initially told by the receptionists that they needed my insurance information which was fine, and after being on the phone for approximately 15 minutes they told me just to come in but they still hadn't been able to reach and verify my insurance. At the time the doctor was ready to see me, I told them I would just pay out of pocket so I could be done with it and the doctor diagnosed a conjunctivitis giving a strong antibiotic / steroid ophthalamic solution. I advised almost the entire office that I would be out of town for about the next month and I was told to call with an update after being on the medication for a week. When I returned to california, I contacted the office to schedule a recheck and to advise I wouldn't be able to come in within one business days' notice and asked if the doctor wanted to continue the medication in the meantime because I was out. I was very rudely reminded that I was supposed to call with an update which was shut down immediately when I gave them the exact date and time I called, reminded them that I left a voicemail, and then politely reminded them that absolutely not a single person ever called me back. I then asked why I paid $100 for the consult out of pocket just for them days later to turn around and bill my insurance $250. They insisted they totally planned on giving me a refund but never once told me either in office or over the phone that they were billing my insurance and at the time I was leaving the visit told me I was paying the consult fee out of pocket and that was the end of it. I was shocked when the cost was more than doubled to my insurance without my knowledge or permission and can say very confidently they had no intent on contacting me to refund me for anything. I know this because when I started asking questions, I was put on hold three different times by someone named Monica. Sometimes when I was mid sentence. I liked the doctor, although I do not believe this is a conjunctivitis given the severity of the symptoms and ongoing nature of the symptoms, but unfortunately the receptionist's lack of communication and failure to notify the doctor that I called with an update resulted in me terminating my care at this location. They seemed to care more about the money, did not communicate they would also be billing my insurance, did not return my call when I called (as requested) with an update, and in my opinion, had no intention on refunding me.

My grandparents have been going to this eye doctor for many years. He takes great care of their…read moreeyes. The staff is very nice and always answer every little question we have. They always look forward to their appointments. They'd never go anywhere else.". "

Dr Semel is Service Above and Beyond!! She took extra care to assess my swollen eyes from a CT…read morescan medication allergic reaction. Her tests and explanations reassured me my eyes were ok. I can't thank her enough as she prescribed pre test meds to use before the next test I must have.

Be aware. They lie. When I called this clinic, they…read morementioned that they are in my insurance network. I paid copay then they billed me almost $220 extra later. I cannot agree to pay nearly $300 for talking an eye doc for 2mins. This is insane.

I've been going to the institute to see Dr. Gallemore with my dad for over five years now. Dr. G's…read morethe best! If you are in doubts just go in and see him. He is the most knowledgeable eye specialist you will find around. Every time I go in with my dad, everyone is so nice and accommodating. The most recent time we worked with Roman and Karsten. As always they're friendly and helpful. They make you feel welcomed even when everyone's running around and things are hectic. It's always a pleasure working with everyone there!

The skill and kindness of Dr Gallemore is priceless! He has an amazing memory considering the…read moreamount of patient's he cares for. He is a gift from God! The quality of medical care is exceptional! The techs in the back are wonderful as well. The front desk and check out staff do not reflect the medical team in a positive manner. Some of the front desk staff are disrespectful and dismissive. They do NOT acknowledge you standing at the desk. I have experienced this on many previous appointments but, today was the last time I would accept their behavior. I walked up to the desk and waited to be acknowledged. One woman was staring at the computer. She answered the phone once during the time I was standing there, she immediately placed the caller on hold. She was not typing. She must have been reading something. Or just ignoring me. Still never acknowledging me. The other two women had a patient in front of them. Neither one of them said anything, which is somewhat understandable. A simple, we will be right with you, from any of them, would have been great! After not being seen I asked if anyone could tell me where I was in the que. The woman looking at her computer never looked at me. One of the other ladies spoke up and checked the status for me. No one wears a name tag so no one is accountable.

My new Optometrist referred me here. This first visit I got a text to arrive no earlier than 10…read moreminutes before my appointment. I arrived and there was very limited parking. After filling out the paperwork, A few techs did some vision tests. Than Steven (Dr. Taban assistant) did some more tests and explained the results of the tests. Dr Taban arrived and looked into my eyes with a instrument. He had Steven record what he found in my eyes. Dr Taban said that I had some holes on my retina that need to be lasered. I need to schedule sessions to do this. Than he was finished and left the room. His visit went quick, less than 10 minutes but he was thorough. Steven explained what needed to be done. I went to the front desk and scheduled my appointments. Hopefully my insurance would pay for some of this. The entire Staff were friendly and professional. I felt that everything went pretty quick and efficient. I hope that after my 2 repair sessions, that my eyes will be good.

We are incredibly grateful for the care my mom received. The doctor was truly dedicated to helping…read moreher regain her vision and made sure she was treated quickly and thoroughly. He also worked closely with cataract specialists so she could be seen and scheduled for surgery without unnecessary delays. He is extremely knowledgeable, attentive, and compassionate. I also appreciated that his staff was prepared to communicate with Spanish-speaking patients, which made my mom feel more comfortable and understood. The entire office was organized, responsive, and focused on getting her the care she needed as soon as possible. Thank you for treating my mom with such urgency, respect, and kindness. We are very thankful for everything you and your team have done for her. SHE GAINED HER VISION BACK !!!!

Went there with a new yellowish discharge in my eye and the doctor Matthew said it was normal. He…read moredidn't run any tests, didn't prescribe any eye drops for it, just said it was normal and sent me on my way. He could have at least taken a sample and ran some tests

My cataract surgery with Dr Hecht went Great. Procedure was easy and Dr Hecht and staff were Great!…read more I no longer need glasses and my vision is perfect! I Highly recommend Dr Hecht!

Dr Vaughn has been proudly serving the community of Inglewood since for 30yrs. I'm almost sure he…read morewas an amazing Basketball player because he's 6'6 lol non the less.. he's funny & very detailed.. the community loves him.. His staff is always delightful & always has his jazzy contemporary music to enjoy while you wait. Very relaxing and. The office is very clean & sanitary.. parking is conveniently on site.. We gifted his work with an Queen Angel of light painting from my nephew

Giving one star only because the ladies at reception were pleasant. Other than that? The…read more"clinician" who first saw me couldn't even be bothered to wear a clean lab coat. Warning sign #1. Over an hour after my appointment time, I was ushered to the back where I was given some kind of eye exam. Didn't bother to tell me to remove my contact lenses. And yes, I told him that I wear lenses. I was there for a contact lens exam. The equipment was old and outdated. The "clinician" then proceeded to put drops in my eyes without washing his hands before putting me in a "dark room" full of people where I was told it would only take 30 more minutes to see the doctor. I had seen enough at this point and left. I have never seen nor experienced such unprofessionalism in my life. Stay away from this place. Everything in me yelled "run" from the moment I walked in. I'm sorry that I stayed as long as I did.

I've been having floaters in my left eye, I picked this doctor bc the ones I want to see are on…read morevacation, and he is the closest one to my house, plus he's in the network, also there a few positive reviews. Waiting was kind of long, 40 mins, there were two patients ahead of me. Clean office, staff are adequately polite It took them three tries to dilate my eye, the assistant commented my eye is too stubborn, ha. Since I put down yelp as my referral to the business, both the assistant and the doctor asked me, "what's yelp?" prompting me to give each of them a brife history of yelp individually. Hey, shouldn't I get paid for this? I guess he's well-established here, cause I recognize his face from back in the days when i was working in S. Bay Hospital. No hello or any pleasantry when first seeing me, but instructing me to put my purse on the chair. He seems to be a genteel person, so maybe that's the way he operates. He checked my eye with bright beam of light, and informed me that there is no tear to my retina, but he needs to see me in three weeks. I had a few questions to ask him but he gestured me to leave. Oh well, doctors are busy, I understand that. Overall, nah. I had it better

The dr was very nice and friendly. That being said I am very disappointed. I made the appointment…read morestating I needed glasses AND contacts and that my schedule was very tight and not flexible. They only wrote me a prescription for glasses and said I had to come back for another appointment to get the contacts. They should have said that in the FIRST place. I would not have come to see them. VERY VERY misleading in my opinion. I do not have a schedule that allows me to come in on the days she is there. Now I will have to go somewhere else to get my contacts. I will not return. Their excuse is that sometimes they have a girl answer e phones who doesn't know all the procedures. Might want to educate your staff.

Absolutely great service, from the front counter Vanessa, Elizabeth, and Megan were absolute…read moreangels. Dr. Gallemore is thorough and very knowledgeable. They were and go check and run test and treat my father with the most upmost respect and care which I highly appreciate. Dr Gallemore was able to find and evaluate what other doctors failed to detect. Highly recommend. Whole visit from start to finish was remarkable

Dr. Gallemore might be knowledgeable and good at handling an eye emergency. However, I've waited…read moreup to four hours before seeing him. When he finally walks in the room he gives a little fist-bump and then immediately starts talking to his assistant as though I wasn't in the room. If I ask a question, he tells me to wait, talks to his assistant some more, "documenting" my supposed condition(s). He told me that I have macular degeneration and pushed his eye vitamins vigorously. Pushed dye tests 3-4 times a year. After years of this, I finally decided to get a second opinion. I don't have macular degeneration (the vitamins have no effect unless MD is active). The dye tests were unnecessary. I have requested that my records be sent to the new retina specialist, but none have been sent. I recommend getting a second opinion, no matter what he says. Oh, and as he leaves the room he gives another fist bump, says, "God Bless," and walks out, which I find condescending in a medical/business relationship.