Just the nicest group of people! Called in the morning and got a same-day visit…read more My issue with an outside faucet was an easy fix for the plumber. Fixed it in no time. Highly recommended. Will be calling Forest Ridge Plumbing for all my needs going forward.

He replumbed under the sink and installed the new faucet in no time. He was thorough and fixed a…read moreleak we found after he left. He came back and fixed it no charge.

We needed to have four faucets changed on our sinks and Jeff came and did a spectacular job. He is…read moremeticulous and thorough and quick. Couldn't recommend him more highly. Our experience was as good as you would hope for yourself.

Stellar Plumbing was recommended to me as the most honest plumber in the area. I was looking for…read moresomeone to reconnect a disconnected vent pipe in the attic, so I called. Jeff didn't pick up the phone when I first called, but his voice greeting message included his rate information, which was helpful. Currently, he charges $150/hr. I left him a message and also sent him some photos of the pipe in the attic to see if it's something he could help. An hour after, he called me back to let me know that he could help. Jeff was able to come by the next day. He called me to let me know that he was on the way to my place. He was on time. Before I asked him to remove shoes when entering my house, he already put on shoe covers. He went on fixing the pipes in the attic as soon as he arrived. He was able to get everything done within an hour. He also charged materials reasonably. We also had a short chat, and I found him such a pleasant person. I will definitely call him again for plumbing work.

Called the Saturday after Christmas with a toilet that we could not unclog - Paul arrived less than…read morean hour and a half later, fixed the stubborn clog in under 30 seconds, instructed me in how to do it myself, and then checked and adjusted the water line to the toilet tank to fix a leak. His visit was quick and efficient, and he refused to charge me a cent! I'm new to the Seattle area from the Midwest, and am simply blown away by the kindness this man showed me. We will definitely be keeping Empire Drain's number in our contacts. Incredible company!

Panmar with Empire Drain Co. was absolutely amazing! He was able to come out right away, quickly…read morefound the source of my leak, and had it fixed within just a couple of hours of my initial call. He even went above and beyond by bringing his partner out to assess the damage so I could get my insurance claim started before the company tried to send one of their own adjusters. Everything went so smoothly from start to finish. Panmar is the real deal--top shelf. Professional, respectful, and genuinely kind, with a warm smile that puts you at ease. The quality of his work is outstanding, and his pricing is more than fair--a true value for your money. As a single woman, I never once felt unsafe or taken advantage of. I would call Panmar again in a heartbeat for any plumbing needs. You won't regret choosing Empire Drain Co.--they're exceptional!

Shane Martin and his team at Professional plumbing are very well named. They provided friendly,…read moreclear and top quality professional work. We had significant plumbing challenges in our home built in 1946. Every issue was explained and resolved professionally. Shane's explanations and pictures were very patient and clear. Costs were reasonable and discussed in advance. No surprises. The stress of a big plumbing job was replaced by confidence in a job well done and a company that stands by their work. Shane was easy to reach by text or phone. A truly wonderful hardworking professional team. THANK YOU. Our go to plumbing company from now on.

They were able to get out for a commercial issue same-day, & had it completely repaired in under 30…read moreminutes. Easy communication with the office & staff was friendly & did a great job.

Second time customer. I live in an older townhome, so it's great to have found someone that I can…read morecontact when plumbing issues inevitably arise. Truly appreciate how responsive Jason is, and how quickly he was able to schedule the work I needed done. Prices have also been very reasonable and the work is top notch! Would definitely recommend, and work with again; but fingers crossed that won't be necessary again for a long time! XD

Knowledgeable, respectful, and professional - would recommend. Had a running toilet. Jason tried to…read morerepair but confirmed that it actually needed replacement since there was still issues with the seal. Jason came back Caleb and installed a new toilet for us. Pretty seamless, nice install. Excited for my water bill to go back to normal.

Have had two projects done, fixing a faulty bathtub/shower faucet and some blocked bathroom drains…read more Fast response when messaged via Yelp, good communication, smooth process for setting up appointments in short order and got the job done quickly and efficiently. Also noticed and adjusted excessive water pressure in the house which was not in my original request, and clearly explained what we needed to watch out for to prevent repeat problems. Will definitely call again if I need more plumbing work done.

Fred is very professional and responsive. I was able to set up an appointment the day I reached…read moreout. He had the parts to fix a shower downspout issue and I couldn't be happier with the work and how quickly he resolved the issue. Peace of mind is restored. Fred replaced the shower/tub downspout which had been installed by another "plumber" with black pipe that is only supposed to be used for gas because it rusts (which it did!) Thank you for fixing it, FT Plumbing!

This is a great experience. My friend told me this company number. I really want to recommend one…read moreof their worker. Saiff Abbas has did excellent work. He is very professional.

The worst customer service. The technician arrived a full 2 hours and 19 minutes after saying they…read morewere on their way to my address. They arrived with 3 minutes left in the scheduled 2 hour repair window. And the worst part is that they truly do not care how their incompetence impacts and inconveniences their customers and their customers' neighbors. I have read some of the negative comments about this company, and am amazed at how the same, obviously thin-skinned, guy who chastises his own customers for not picking up the phone, reaching out and trying to resolve situations chose not to even try to call, reach out or try to resolve this situation. Hypocrisy much? Anyway, Danika plumbing had been recommended by an HOA member and I had previously used the company for a plumbing issue in 2019, with which I had been satisfied, so I decided to reach out to them for a current plumbing issue in my condo in Capitol Hill, Seattle. Travis, who was punctual and professional, was the first technician to be dispatched. He diagnosed the issue, but since I live in a condo building, notice of a water shut-off would need to be sent to all residents prior to the repair. He had mentioned the difficulty of finding parking in the area, so the company was well aware of the average drive time and time to find parking. The next day, Thursday, I called to schedule the repair for Thursday of the following week, which gave them plenty of time to schedule their resources and for me to coordinate with the HOA to send a notice of water shut off to the other residents in the building. I was advised that the repair appointment would be from 10.00am to 12.00pm, at which time I advised that there was no full-time building maintenance/manager and that the technician would need to shut the water off and drain the building (a process that would take approximately 20 minutes.) At 9.38am on the day of the appointment I received a text that the technician was on the way to my address for the 10am appointment. At 10.30am, when nobody had arrived or called with an update, I decided to call to ask why nobody had arrived yet. They seemed surprised or unaware but said they would reach out to the technician. At 10.42am I received a call from the technician, saying that he had to stop at Home Depot for a tool, that the traffic was bad and that he was still about 40 to 50 minutes out. The average drive time from Everett to Seattle is 40 to 50 minutes!!! One hour after being 'dispatched' he clearly had not even left, or had only just left, Everett. He said that he would be there at 11.30am, but assured me he could get the water drained and the repair completed in time to get the water back on by 12.00pm. He said it would save time if I would be willing to turn the water off and drain the building. Since I am neither qualified nor insured to do so, I declined. At 11.57am, with 3 minutes left in the 2 hour repair window, 3 minutes to when the water needed to be back on for the other residents and a full 2 hours and 19 minutes after Danika said he was dispatched, I received a call to let me know he had arrived at the property. He apologized and made numerous excuses about traffic, difficulty finding parking and having to get a tool at home depot (all of which, any company with a modicum of understanding of good customer service, let alone common sense, would have built into their scheduling beforehand) but had difficulty explaining why, even considering those factors, how it could have taken 2 hours and 19 minutes from time of dispatch to arrive at his job site. He told me to reach out to the office to reschedule, seemingly unbothered that I had taken time off from work for this appointment and that my neighbors had gone without using water for 2 hours for no reason at all, or that we would have to do it all over again for a second time. I advised him that the text saying that he was dispatched at 9.38am and on his way to my address was clearly untrue and dishonest, that it was an awful way to treat customers, and that I was not sure that I was either comfortable or confident in rescheduling with a company that had such low regard for its customers. Nonetheless, he said he would talk to his manager and have them reach out. Nobody from Danika ever reached out for the rest of the day. This morning at 11.15am, with no attempt being made to salvage the situation, or at the very least an apology, I called and requested that they reimburse the payment I had made for the repair that was never done. At that time I was told that accounting, the previous evening, had noted that they had issued a refund check. It is unbelievable that this company, obviously aware of the issues and inconvenience it had caused myself and my neighbors, made a conscious decision that they did not even need to reach out and apologize. Do better!!! Honesty is a good place to start!!! 2 hours 19 minutes to get from Everett to Seattle. On a bicycle maybe!

I have a basement bathroom on a sump pump and it never plumbed correctly (missing vent). Joshua…read moreand I came up with a plan to make things work and he quoted me a fair price. He arrived when scheduled and knocked it out in a couple hours, and the final price was exactly what he quoted. I also had another plumbing company look at the task and their quote was significantly higher. Joshua is also a really nice guy. Call him for your plumbing needs!

Since he doesn't have any reviews I will help start them…read more Great independent Plumber. No charge ups or trying to sell me "Extra" things you do not need. Since I try and work with local trades for my home improvement having one who specializes in the trade always makes me more comfortable. He was nice, friendly and courteous. Cleaned up after himself too. Pricing was decent for an hour plus parts. Responded quick when I texted him and kept in contact as he had to get parts. He doesn't carry a high inventory so your parts he's using are new and have not been in the back of a truck rumbling around for months or even years. He quoted an hour for the job and took him about an hour and half. Charged me for the hour plus parts. So he's fair and didn't upcharge which the big plumbing companies Will do....