Recommended by another company because they were backed up. Came out that same day, fixed the…read moreproblem (entry to septic was blocked). Pumped out our septic (cheaper than we thought). Am definitely calling them next time!

Pricing is not clear and when questioned they are more concerned with being right (even though paid…read morethe amount they requested) then customer service and requesting customers boundaries.

Run away from this company. They completely destroyed our yard and took about 4 months longer than…read morethey said they would. Any email you send them goes unanswered and they never call you to inform you what is going on. You must call them and talk to their HR woman who can't answer any questions and didn't know what a perc test was for. They came to dig for the perc test in mid April 2025 and it was July 2nd before anyone came to look at the huge pit in our yard. They said they county would take about 6 weeks, but it took 10 weeks and I 100% believe it's because they didn't apply for the county to come out in an orderly fashion. I called multiple times for an update in that 10 weeks and the HR woman told me she "couldn't give me an update because she didn't know where I lived" .... in which I suggested I give her my address. When I gave her my address SHE asked ME what step of the process we were at... like they had no information on file about us. After the perc test on July 2nd, they didn't come out to start until mid September 2025. To their credit, they put the system in in about 2 days, so we felt really encouraged we were finally almost done. Then had to wait an extra 2 weeks with our yard completely torn up because their electrician couldn't come out because they didn't contact him in time. We ended up getting our own electrician to speed up the process. After they finished, the left our yard with the access pipes sticking 4-6 inches out of the ground after they said it would only be a quarter of an inch. I even included my shoe in a picture to let you see how far out of the ground these pipes are sticking, it's ridiculous and a hazard. The ground is completely uneven, they didn't even try to grade it and there are so many rocks that growing grass is pretty much impossible. Even if we were able to grow grass, mowing would be dangerous as rocks would be flying everywhere. We started this project in April 2025 and they finished early October 2025 right in time for the rain and frost so growing is impossible anyways. Seriously, run away from this company. We have had multiple people come over and ask us what happened to our yard. Friends who had other companies redo their septic system were appalled they treated us this way. This company does not care about you.

Mason came out on the weekend (in the pouring rain of course) did some pumping $425. and found the…read morepump had seized working (he said it looked like some cheap pump from Home Depot) He was great, went and got us a fabulous pump $1,500. modified it to fit and installed. He was a charming professional, great young man, that knew exactly what to do. His boss said we could have the job for the $1,500. IF we could pay it all right now, we could only scrape together $1000. (weekend, bank closed and all we had available) so now have to pay the additional (total $925). in a couple weeks after we get paid. There are no discounts for seniors, veterans, first responders etc. they do not do credit checks, nor do they make payment arrangements to ease burden for low income, wanting immediate large payments only. Mason was a wonderful employee, knew his stuff, honest young man and we would be happy to have him come out again if we had any issues.

Had a major issues with the septic. Sparing everyone from all the details, needed someone right…read moreaway to pump our septic. Brad's was very responsive and came right away... I called Sunday afternoon and he was able to help us out Monday! The price was very fair. I hadn't had a chance (or the time) to compare prices with other companies, however from my limited research and perusing reviews before calling, they were definitely in the ballpark of what I'd expect for a good price. Will definitely be calling them in the future!

Not a customer but live next door to a placed "Brads outhouse" .When they pumped it out waste…read morecovered debris clogged pump hose so they threw it in my garbage container. I called company to speak to owner it was "Brads" wife who said she was 50% owner, made some excuse, then told me it would'nt happen again. Several weeks later it happens again, I again call and this time ask for other 1/2, 50% owner ("Brad"). I guess "Brad" is to busy when specifically requested to handle repeat problem with his employees, the issue was passed on to their customer to deal with disgruntled me. Hope none of you potential customers have to answer to anyone for the mis doings of "Brads" employees it can be an UGLY situation. P.S. guess I have to give a star rating to post review 0 stars is my preference,Steve Herman

Dan provided prompt, professional and exceptional service at a great price! It does not get any…read morebetter than this. Highly recommend!!!!!!

Definitely the best septic company I've used. Dan was incredible. He was thorough, affordable, and…read moreefficient.

Provided direction and things to check before they scheduled work. Was able to resolve issue with…read moretheir help over the phone. Polite professional and puts the client first

I've used them twice now for service and inspection and both times they were very communicative, on…read moretime and friendly. What I really appreciate about this business is their customer service when you call. They are friendly and helpful. I needed a little help understanding the inspection process, the filing of report, etc. and they were so helpful and didn't bat an eye by my fifth question. It makes such a world of difference when people are helpful and friendly. Would definitely recommend.

Zach has been a lifesaver for us! We recently had an emergency situation, which he came out and…read morefixed in less than an hour. Very professional, kind, and fairly priced. We will definitely continue using them in the years to come.

truly amazing service. The office manager was responsive, friendly and knowledgeable…read more The two service individuals were able to diagnose the issue and together got it all completed within hours. They were so processional. I would highly recommend this company above another septic company. Don't waste your time with any other company.

Jason and Jamie came out to service our Septic Tank and did an outstanding job. It was only three…read moreyears old and had a lot of things not working correctly that we were unaware of. They explained everything in detail and even provided some of the things we needed. Their knowledge and quality of work were amazing. They went above and beyond what was supposed to just be a routine service. Thank you so much.

Our overall experience with Bob's Seotic was great. Jason gave us a free education on septic. He's…read morevery knowledgeable. We will definitely use them again.