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    Services - Prestige NW

    Mold remediation

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    Ask the Community - Prestige NW

    Review Highlights - Prestige NW

    Dalton, Carlos and Erik were super responsive, so helpful and communicated constantly as they mitigated for us.

    Mentioned in 3 reviews

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    Paul Davis Restoration

    Paul Davis Restoration

    2.9
    (61 reviews)

    These guys are super humans! they have transformed this apartment from filth to a sparkling clean…read moredwelling ! I am very pleased with their work and work ethicS.. Thank you again Paul Davis team! you have earned my respect and my recommendation ! FS

    They didn't take care in keeping our home safe…read more Id give Mathew, a 5 day one. He was first on The scene at accident. It's a bad situation when he showed up. I was crying. He was understanding Curtis and Jesse a 4 point for being helpful, during packout. They were genuinely nice but the people in charge of the project and estimates a 2 or 3. I felt left out of the loop. Jared doesn't provide clearly written documentation or accurate and clearly understandable estimate by insurance. By not completing the board up, we lost over $7500 in contents stolen out of our home. Burglars broke in. Doors and windows not secured by boards were the source of entry. I'll have to file a claim to repair or replace two windows and a garage door break ins. The lack of communication in storage fees is a big issue, a hostage situation. Make sure you get an estimate of cost of storage as that will be a surprise. They are paid over $80 per hour to packout personal belongings and document what they boxed up and stored with IDENTIFIABLE photos of each item, they failed to accomplish this. They did not fulfill their obligation to accurately document ALL items with photos what we own. Not a big box or a pile of stuff that you don't know what you're looking at! Thing's became mysteriously missing. The first thing that happened was I asked them not to break my grandmother's vase which they did. They also threw a very important antique table out on The lawn without regard and took it. I think overall, the emergency services were helpful to a degree but we didn't call them (when the truck hit our cars, that hit my car, that went into the kitchen and basement),;they just showed up and took over. I think they've been called ambulance chaser's. I'm sympathetic to their employees because some people that' work there were very kind to me in a horrible situation. At the scene, Mathew was a blessing. And packout, Curtis and Jesse were great. But some of the others not as much. They can do much better with honest communication. And provide 100% transparency as there should not be anything to hide.

    SERVPRO of E. Vancouver/Clark

    SERVPRO of E. Vancouver/Clark

    4.0
    (8 reviews)

    Overcharged and sent a guy who didn't know what he was doing. He came out for service call $255 and…read morepulled the toilet off $300 extra. He used a power snake and said we were all good. He spent a while here so they charged another $100. He left and the toilet overflowed again. True to their word, he was called back for no charge. They took the toilet off again and did the power snake from the septic system. This seemed to do the trick, but he recommended we call AAA septic since our system was full. If this was the end, I would have rated them well. I found a leak in a pipe and instead of fixing while here they said, just wait and see if it stops. It didn't and they came back and charged another $250 for a service call for a 10 minute job to reseal the pipe. Then AAA came out and drained the septic for $800. They were going to come back and flush the system. When the did, they relayed that the city should have done this for free and they can't touch the system. Neither AAA or ServPro recognized this so that's why it's on this review. I had to have another plumber come out, scope and flush the line for yet another $600. Something that should have cost $750 ended up costing me a few thousand. When I called to complain, Grant never called back.

    Just a few quick words about ServPro of Vancouver:…read more Obviously nobody wants to have to a disaster in their home like we did, but thankfully, ServPro fixed everything in minimal time and the job they did was fantastic! We called right after an upstairs flood. Andrew, a Technician, was on call and called us back immediately. Andrew came out right away, accompanied by Cody. Both were knowledgeable, professional, respectful (wore face masks during COVID pandemic) and thorough - putting us immediately at ease about all of our worries. In the end, they were careful to only tear down the minimal amount of drywall necessary. Erica in the office handled the insurance and helped us through the process. Hopefully it will be a long time before we have any further flooding or emergencies, but we would certainly use ServPro of Vancouver again if we had to. Highly recommend!!! Julie Lawrence

    Prestige NW - damagerestoration - Updated August 2026

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