Recommended by another company because they were backed up. Came out that same day, fixed the…read moreproblem (entry to septic was blocked). Pumped out our septic (cheaper than we thought). Am definitely calling them next time!

I am extremely disappointed and disturbed by my experience with First Septic Services. This was,…read morewithout question, the worst experience I have ever had with a septic service company. I called and scheduled a septic pumping and county-required inspection. I was quoted $560 for both services to be performed at the same time. When they arrived, I was suddenly told that because I operate a business on the property--and supposedly had failed to disclose that--they could not pump my tank without additional authorization or a permit. I was also told that, depending on the pH of the tank, I could potentially be charged approximately three times the normal pumping price for hazardous-material disposal. As far as I could tell, they had not even tested the pH of my tank on site before discussing this potential charge. I told them that was outside my price range, thanked them for their time, and said I would not be having the work done that day. I was then told I owed a $435 service-call fee simply because they had come to my property--even though the $560 service I scheduled was not being performed. The representative then told me that if I instead paid $170 for an inspection, they would waive the $435 charge. At that point, I felt like I was being pressured to pay them something regardless of whether they performed the service I had actually scheduled. I have had this same septic tank pumped many times and have never previously been told that operating a business on the property could result in my septic contents being treated as hazardous waste or subject me to this type of additional disposal charge. Most importantly, when I scheduled this appointment, nobody asked me whether I operated a business on the property. The situation then became much more disturbing. I told the representative I needed to make a phone call and attempted to leave the backyard. He physically positioned himself in a way that blocked my path. I found his demeanor menacing and intimidating, and I was extremely uncomfortable being put in that position on my own property. Once I got past him, I called the office hoping to resolve the situation. Instead, I was chastised and accused of lying because I had not disclosed that I operate a business. I did not lie. I was never asked. If that information is essential to whether they can legally perform the service, it should be requested before they quote a price, schedule the appointment, and dispatch a truck--not used afterward to accuse a customer of dishonesty. As a woman dealing with these representatives at my home, I felt talked down to, antagonized, intimidated, and taken advantage of. I cannot know their motivation, but I can describe the effect their conduct had on me: the encounter became so upsetting that I had a full-blown panic attack and called my neighbor to come over because I did not feel comfortable dealing with the situation alone and wanted them off my property. I have dealt with septic companies and had this tank pumped numerous times. I have never experienced anything remotely like this. Based on my experience, I would not use First Septic Services again and would not recommend them. Buyer beware: Get the quoted price, service-call fees, property-use restrictions, permitting requirements, hazardous-waste criteria, and potential additional charges in writing before they dispatch a truck.

Had a major issues with the septic. Sparing everyone from all the details, needed someone right…read moreaway to pump our septic. Brad's was very responsive and came right away... I called Sunday afternoon and he was able to help us out Monday! The price was very fair. I hadn't had a chance (or the time) to compare prices with other companies, however from my limited research and perusing reviews before calling, they were definitely in the ballpark of what I'd expect for a good price. Will definitely be calling them in the future!

Not a customer but live next door to a placed "Brads outhouse" .When they pumped it out waste…read morecovered debris clogged pump hose so they threw it in my garbage container. I called company to speak to owner it was "Brads" wife who said she was 50% owner, made some excuse, then told me it would'nt happen again. Several weeks later it happens again, I again call and this time ask for other 1/2, 50% owner ("Brad"). I guess "Brad" is to busy when specifically requested to handle repeat problem with his employees, the issue was passed on to their customer to deal with disgruntled me. Hope none of you potential customers have to answer to anyone for the mis doings of "Brads" employees it can be an UGLY situation. P.S. guess I have to give a star rating to post review 0 stars is my preference,Steve Herman

Provided direction and things to check before they scheduled work. Was able to resolve issue with…read moretheir help over the phone. Polite professional and puts the client first

I've used them twice now for service and inspection and both times they were very communicative, on…read moretime and friendly. What I really appreciate about this business is their customer service when you call. They are friendly and helpful. I needed a little help understanding the inspection process, the filing of report, etc. and they were so helpful and didn't bat an eye by my fifth question. It makes such a world of difference when people are helpful and friendly. Would definitely recommend.

We got one of those nice little letters from the county saying your septic is past due, you need to…read morehave it done by November 30 or subject to fines. So called them up (just by luck of the draw) expecting to hear they were booked out past my due date. The lady in the office was just as nice as can be and set my mind at ease. She understood my situation and said that they would get it done so I didn't get fined. She set up the appointment, She explained it would be after his other appointments but he would be here as quick as he could. The day of the appointment I really expected him to cancel due to the fact I think it was the worst weather day so far this year. It was wet, cold, and very windy outside. Mr. Caseday showed up with a smile. Thank goodness everything checked out good. I am a very happy customer. Thanks again for squeezing me into your schedule. I wish I could give them a 10 but this only goes up to 5 stars.

Once again. We had unexpected back to back issues with our septic system. Due to their…read moreprofessional, friendly, honest service last year I contacted Caseday septic service. And again we received the same prompt professional honest service. Being we are a commercial property Caseday was prompt in their arrival, as well as fixing the issues. The lady answering the phone is very friendly, pleasant to speak with. Her demeanor alone gives you confidence. Caseday knows their business, totally honest and upfront professionals Steve Columbia riverfront rv

Fast turn time. Fast service time. Gave recommendations for future service. There was a hiccup In…read morethe end they honored my estimate to make sure I was happy with the results. Can't ask for better than that.

Joe, from Axiom, installed our new kitchen faucet. He was wonderful, fast and very professional!…read moreWhile this service was not inexpensive, I learned a long time ago that you do get what you pay for. My wife and I are extremely happy with this job and would not hesitate to use Axiom, again! My highest recommendation!!

PDX SS was referred to me by my new General Contractor. I had another contractor start a remodel…read moreand then walk off the job. After much debate, I needed to have the foundation that had been poured removed and fill in the hole. I was really struggling to find anyone to even bid the project, let alone take the job. Rob, the owner, showed up, bid the job to my new GC, was forthcoming about when he could start and what the costs would be. He was no nonsense, good for his word. Showed up with his crew and equipment the day he said he was going to, and every day till the job was done. He came across many issues with what the previous contractor had done, but he also came to me with solutions and the means to fix them. You have to love a guy who brings you answers to the problems you didn't even know you had! It was one of those, "this couldn't have gone any smoother" transactions. His crew was very careful with their equipment and made sure not to damage any of the surrounding areas, i.e. sidewalks, trees, fences, the neighbors cars. I'm pretty sure that man could tie a shoelace with that excavator thing he was using. Rob did everything he said he was going to do and even more. He went above and beyond. It's very rare, and hard to find honorable, no nonsense guys like that these days. This is an amazing team. A well run business, and just an all around great company to work with. I couldn't be happier. It's hard to see in the pictures, but the "after" photos show where Rob actually had some rich soil brought in and planted grass seed in it for me!! He didn't have to do that, but he did because that's just the kind of guy he is. One of a kind for sure.

Thank you so much for plumbing out the crud in my yard I appreciate you guys more than anythingread more

Zach has been a lifesaver for us! We recently had an emergency situation, which he came out and…read morefixed in less than an hour. Very professional, kind, and fairly priced. We will definitely continue using them in the years to come.

truly amazing service. The office manager was responsive, friendly and knowledgeable…read more The two service individuals were able to diagnose the issue and together got it all completed within hours. They were so processional. I would highly recommend this company above another septic company. Don't waste your time with any other company.

We had the Plumbing and Sewer Renewal Specialists come over to advise us on a sewage macerator -…read moreand they ended addressing a bigger problem by installing a sump pump. This saved us thousands of dollars, major headaches, and safeguarded our crawl space for years to come. Taylor was our guy and his team (another Taylor) were super professional, easy going, and had a level of quality that's hard to find.They also went way above and beyond. While in our crawl space, they noticed a dryer duct had come unhooked - and fixed it while they were working. I really appreciate that this company never tries to upsell and shoots straight when it comes to what is a critical repair and what can wait. They also give you a range of options that don't break the bank. These specialists are truly special.

Thank you thank you thank you!! Professional - yes. Timely - YES. Good communication - YES. CLEAN,…read moreResponsible, clear - YES. Disclosure - I AM one of "those" people who want strangers and any repair person to remove their shoes or wear booties in the house. Joel was SO nice and had them at the ready. Total professional. He was quiet, courteous and communicated what was going on. The person who installed the pipes previously installed one too short. So if you imagine if a lot of pressure occurred, the pipe separated and sprayed out water. NICE. He cleaned EVERYTHING up (and I'm picky AF y'all) there was NO trace of him being there except that the kitchen plumbing worked!!! Woohoo!!! Side note - plumbers make bank y'all it's not AI yet and I can't imagine it will be for a LONG time. If you need a job think about SKILLS like this. Plumbing and Sewer Renewal Specialists made it EASY to book via Yelp (and have the Guarantee!) They were there the next day, notified via email and text when they were on the way and Joel called as well. I could not have asked for an EASIER experience. They were true professionals and I HIGHLY recommend them to anyone needing Plumbing help. After all, this is NOT an issue you CAN put off but you want the best people out there to help you. And that they are.