Recommended by another company because they were backed up. Came out that same day, fixed the…read moreproblem (entry to septic was blocked). Pumped out our septic (cheaper than we thought). Am definitely calling them next time!

I am extremely disappointed and disturbed by my experience with First Septic Services. This was,…read morewithout question, the worst experience I have ever had with a septic service company. I called and scheduled a septic pumping and county-required inspection. I was quoted $560 for both services to be performed at the same time. When they arrived, I was suddenly told that because I operate a business on the property--and supposedly had failed to disclose that--they could not pump my tank without additional authorization or a permit. I was also told that, depending on the pH of the tank, I could potentially be charged approximately three times the normal pumping price for hazardous-material disposal. As far as I could tell, they had not even tested the pH of my tank on site before discussing this potential charge. I told them that was outside my price range, thanked them for their time, and said I would not be having the work done that day. I was then told I owed a $435 service-call fee simply because they had come to my property--even though the $560 service I scheduled was not being performed. The representative then told me that if I instead paid $170 for an inspection, they would waive the $435 charge. At that point, I felt like I was being pressured to pay them something regardless of whether they performed the service I had actually scheduled. I have had this same septic tank pumped many times and have never previously been told that operating a business on the property could result in my septic contents being treated as hazardous waste or subject me to this type of additional disposal charge. Most importantly, when I scheduled this appointment, nobody asked me whether I operated a business on the property. The situation then became much more disturbing. I told the representative I needed to make a phone call and attempted to leave the backyard. He physically positioned himself in a way that blocked my path. I found his demeanor menacing and intimidating, and I was extremely uncomfortable being put in that position on my own property. Once I got past him, I called the office hoping to resolve the situation. Instead, I was chastised and accused of lying because I had not disclosed that I operate a business. I did not lie. I was never asked. If that information is essential to whether they can legally perform the service, it should be requested before they quote a price, schedule the appointment, and dispatch a truck--not used afterward to accuse a customer of dishonesty. As a woman dealing with these representatives at my home, I felt talked down to, antagonized, intimidated, and taken advantage of. I cannot know their motivation, but I can describe the effect their conduct had on me: the encounter became so upsetting that I had a full-blown panic attack and called my neighbor to come over because I did not feel comfortable dealing with the situation alone and wanted them off my property. I have dealt with septic companies and had this tank pumped numerous times. I have never experienced anything remotely like this. Based on my experience, I would not use First Septic Services again and would not recommend them. Buyer beware: Get the quoted price, service-call fees, property-use restrictions, permitting requirements, hazardous-waste criteria, and potential additional charges in writing before they dispatch a truck.

We got one of those nice little letters from the county saying your septic is past due, you need to…read morehave it done by November 30 or subject to fines. So called them up (just by luck of the draw) expecting to hear they were booked out past my due date. The lady in the office was just as nice as can be and set my mind at ease. She understood my situation and said that they would get it done so I didn't get fined. She set up the appointment, She explained it would be after his other appointments but he would be here as quick as he could. The day of the appointment I really expected him to cancel due to the fact I think it was the worst weather day so far this year. It was wet, cold, and very windy outside. Mr. Caseday showed up with a smile. Thank goodness everything checked out good. I am a very happy customer. Thanks again for squeezing me into your schedule. I wish I could give them a 10 but this only goes up to 5 stars.

Once again. We had unexpected back to back issues with our septic system. Due to their…read moreprofessional, friendly, honest service last year I contacted Caseday septic service. And again we received the same prompt professional honest service. Being we are a commercial property Caseday was prompt in their arrival, as well as fixing the issues. The lady answering the phone is very friendly, pleasant to speak with. Her demeanor alone gives you confidence. Caseday knows their business, totally honest and upfront professionals Steve Columbia riverfront rv

Jason and Jamie came out to service our Septic Tank and did an outstanding job. It was only three…read moreyears old and had a lot of things not working correctly that we were unaware of. They explained everything in detail and even provided some of the things we needed. Their knowledge and quality of work were amazing. They went above and beyond what was supposed to just be a routine service. Thank you so much.

Our overall experience with Bob's Seotic was great. Jason gave us a free education on septic. He's…read morevery knowledgeable. We will definitely use them again.

Zach has been a lifesaver for us! We recently had an emergency situation, which he came out and…read morefixed in less than an hour. Very professional, kind, and fairly priced. We will definitely continue using them in the years to come.

truly amazing service. The office manager was responsive, friendly and knowledgeable…read more The two service individuals were able to diagnose the issue and together got it all completed within hours. They were so processional. I would highly recommend this company above another septic company. Don't waste your time with any other company.

They were quick to respond and fixed the issue in no time!! Highly recommend! Great customer…read moreservice!

Great people! High integrity and excellent business ethic…read more Be confident in using their services

Provided direction and things to check before they scheduled work. Was able to resolve issue with…read moretheir help over the phone. Polite professional and puts the client first

I've used them twice now for service and inspection and both times they were very communicative, on…read moretime and friendly. What I really appreciate about this business is their customer service when you call. They are friendly and helpful. I needed a little help understanding the inspection process, the filing of report, etc. and they were so helpful and didn't bat an eye by my fifth question. It makes such a world of difference when people are helpful and friendly. Would definitely recommend.

They were incredibly responsive and professional. Would recommend them to others..................read more

I have a Liberty Pumps ALM-2 high-water alarm in my basement. The alarm went off, and since the…read morewiring disappears into the wall, I needed someone to determine what the alarm was monitoring and inspect the pump and float switch. The first plumber who came out told me that the grinder pump was not working and needed to be replaced, quoting me $3,130.06. I decided to get a second opinion. Blandon and Hayden from Service Pro Plumbing came out and determined that the pump did not need to be replaced and that it simply needed to be cleaned. They performed the necessary service for about $1,000, and the alarm and pump are now working perfectly. I was very pleased with their service and appreciated that they did not recommend an unnecessary replacement. Based on this experience, I decided to sign up for their annual maintenance plan.

Fast turn time. Fast service time. Gave recommendations for future service. There was a hiccup In…read morethe end they honored my estimate to make sure I was happy with the results. Can't ask for better than that.

Joe, from Axiom, installed our new kitchen faucet. He was wonderful, fast and very professional!…read moreWhile this service was not inexpensive, I learned a long time ago that you do get what you pay for. My wife and I are extremely happy with this job and would not hesitate to use Axiom, again! My highest recommendation!!

These guys are the teal deal!! Fixed multiple plumbing…read moreproblems including crawl space leak Solved first time Highly recommended

From the owner: We are a veteran owned and operated company that specializes in making you feel like family as well…read moreas remodels, main lines, water heaters, re-pipes, and sewer ejector pumps.