Nice place. Nice people. Was in and out in a timely manner. I was there for a voluntary test so I…read morehope they provide the same service for everyone .

They have signs on the door saying their closed and to go to another location, but they're actually…read moreopen. Extremely slow and only 1-2 people working at a time. I need a new lab company.

Went to this location based on a review that I had read. Having my blood drawn is a bit of a…read morestruggle because I get very nervous. I had breast cancer in 2020 and part of my follow up care is bloodwork that can detect cancer markers. It's a mail in kit and having it done at Any Lab Test Now is the most convenient way to handle it every four months. Today was my first visit to this location and Lisa took care of me so well. I didn't even get nervous because she was awesome. I will be coming to this location everytime -it's a bit of a drive from Chandler but well worth going the extra mile- just like Lisa did!

This place is great ! Clean, efficient, helpful and a really gentle Technician ( thank you Lisa). I…read moremade an appointment and was able to fill out all paperwork online. Brad, the Owner, checked ahead on day of appointment , to make sure there were no snow delays. Fast, only waited about 2 minutes , and I was early. Overall, a great experience. Convenient right here in Ahwatukee.

I'm not sure if this place really is incompetent or if they are scamming people!…read more If you are getting anything other than routine blood work, stay clear of this place! I was having some tests done that are not your run of the mill tests. The story goes like this... I wait an hour past my appointment time (this should have been the first red flag). Once in the back, I notice it is taking the lab tech extra long to put my lab order in the computer. I ask if everything is ok, lab tech says "yea, having a little trouble with one of these tests, can't seem to find it" (second red flag). About a minute after I ask if everything is ok the lab tech leaves the room, comes back with another lady. They are both looking at computer, tech 1 say's I'm not sure which one to use (third red flag), 2nd tech say's I think it's that one (fourth red flag). The second tech leaves, not 2 seconds later a third tech comes in, and says that the second tech wants her to check and make sure it's the right code (fifth red flag). Finally, after an hour of waiting after my appointment and 20 minutes in the room trying to figure out what code is correct I finally get my blood drawn. Fast forward a week and half. I hadn't seen anything come through my Insurance via my portal (I have had issues with Sonora not billing my Insurance in the past), so I called Sonora, and low/behold the rep tells me "Oh, your claim is on hold pending a letter from your doctor saying that this test was needed", say what?! The rep then proceeds to tell me that the test that was put in the system is not FDA approved! My mind is blown!!! Now I know why it was taking so long for the lab tech, instead of informing me that she could not find the correct code for that test she decided to find a code that closely matched the test I was suppose to get. It's still too early to get a bill because they still have not billed my insurance. I am be proactive and letting people know. I am also filing a complaint with my insurance and the BBB. If needed I will escalate to the district attorney's office. I should not be on the hook for a lab test that is not FDA approved, I should have been informed, and given the option to opt out!

Whenever I have been to my Local Sonora Lab, I have had mostly good service but today my experience…read morewith a Customer Service Representative on the phone, has been exceptional. I wanted to query a Bill I had received. I became impatient (one of the pleasures of seniordom) and ended the call in anger. The Customer Service Rep called me back immediately and gently drew me out. She explained many things to me and resolved my issue with empathy and common sense! Her name is Andrea and I am most impressed with the Customer Care I received! Thank you so much!

Having severe pain, unknown cause, even having to make an urgent late-night visit is bad. Upon…read moreshakily handing my credentials to the intake person--I was then given careful, skillful medical care. After some very fast urgent tests (thankfully ruling out the real bad ones), the thoughtful investigation began. The staff were notably skilled, and actually friendly:). Thank you to Nurse Donna, Dr. Lehnhof, Rosie, Kay, and Lisette. By the way, I am improving daily; thanking God that my husband chose your hospital that night. Tx:). Would recommend.

The bathrooms are disgusting. They supposedly had no clean room rooms for me to be able to lay in…read morewhile I am severely sick, but they had plenty of staff sitting around, not doing anything. I've been here for four hours with an upper respiratory infection asked for a bed. They couldn't provide one told them I was going outside to lay in the car. They decided to skip over me and ignore my roommate who told them also that I was in the car take other people back and just leave me. This place is a joke and whoever is running it obviously they do not care about their patients.

Front desk was not very friendly. However, the girl that did my breast ultrasound was an angel. Her…read moreroom was warm and comfortable, she explained everything she was doing, and she delivered my diagnosis. She was gentle and made me feel very comfortable. I cannot remember her name, but know that you are in good hands if you go in for a breast ultrasound!!! Thank you!

As soon as I walked in and was "greeted" by the miserable staff I knew this was going to be a poor…read moreexperience. So seeing the bad reviews makes perfect sense. I had a bunch of paperwork to fill out even after doing it online (to be expected I suppose), but as I was giving my paperwork back I witnessed the staff being so rude again to another patient who was trying to figure things out for her very elderly mother. It's so sad to see healthcare workers in any capacity treating patients as if they're such a bother. I was already worried about this appointment, because it was my first, but there was a redemption. The tech who did the imaging for my mammogram was Shelby -- she turned the experience around. Shelby was so kind, professional, and put me at ease. She explained to me exactly how the appointment would go, and what to expect next. If I could give 5 stars to her, I would. Overall, I would highly recommend looking at reviews ahead of time-- if you have a choice to go someplace else, do it.

I had an MRI and mammogram it was great. People Professional & Friendly!…read moreI never waited more than 3-5 minutes at each wait. I would recommend anyone to this facility.

Sandra Morgan Review of ADRG: Excellent service, friendly, efficient staff. I especially want to…read moregive a big thank you to Cassidy. She was very personable, relatable, empathetic and easy going. It was a pleasure having her as my technician. Very efficient and made me feel comfortable. I prefer this diagnostic group over the other diagnostic group I sometimes use.