I was scheduled here for a CT scan only. They were fantastic and got the test done stay as ordered…read more Results were expedited and I was very pleased. Nice staff and easy parking albeit construction was near by.

I highly recommend it at excellent care. Dr. Romi was the best. The women are so caring everybody…read morein the office amazing.

I have never met the doctor of this office, but I have been cared for by Kacey Lohman, NP who found…read moreme during a hospital stay last year. Kacey has been the BEST caregiver I have EVER met in my 73 years, and I see a lot of doctors and offices these days. Kacey Lohman is the most caring, compassionate, intelligent, and patient communicator, and has provided me with the most excellent service I have ever had. I would like it if she could be my primary care giver, but that is not possible. I can only say that this is the first and foremost office I would prefer to go to for anything that they handle, mainly because of Kacey Lohman and the quality of service that she provides!

Not the worst Dr, I've ever had but far from the best. Kaylin is amazing and very helpful. Dr…read moreReddymasu though is not that, he's friendly but out of touch. My first appointment that I waited 9 months for was at St. Joseph's, he did 0 treatment, told me to reduce my stress, laughed at me when I said Dr's and Dr appointments cause stress (I have 12 doctors currently they do), recommended a biofeedback physiatrist and told me someone would call me with my test results. Test results came in waited about a week, no one called, I contacted this office, I let them know they were in that a biofeedback Dr was NOT on my insurance and that I would like to try a medication I was previously on. Dr. Reddymasu called my mom and confirmed that I was right in what I read in the results myself and told her he would look into finding a biofeedback psychiatrist on my insurance, did not prescribe the medicine I asked for and to follow up in 4 to 6 weeks. I let them know again that there is no bio feedback psychiatrist on my insurance and I would like the medicine I was told again to schedule an appointment in 4 to 6 weeks. I voiced that this was just delaying my care so I could tell the Dr to his face the same thing I had already said 3 times. I was ignored. So I went through my PCP to try and get the referral to this new place so I could tell the Dr to his face that there is no biofeedback psychiatrist on my insurance to find out this office ALSO isn't on my insurance that thy don't accept AHCCCS at all. Which seems really weird the Dr didn't let us know that since he's looking into that psychiatrist on my insurance right? For supposedly being one of the best in the state I'm highly unimpressed by having my care delayed a year for 0 reason and having to chase everything down myself. I mean clearly this whole situation is also like a relaxing spa treatment and not stressful at all.

I had the best experience at this location first of all Kari the nurse was so nice she gave me…read morereferrals she heard me and cared! Secondly Dr Bowman was excellent he heard my concerns his bed side manner was above expectations he even gave me a hug you can tell he cares and he listened to my concerns I would give them 10 out of 10 thank you so much for a excellent experience

If I could leave 0 stars I would! Yes, the staff is nice (very nice even, and a clean place) BUT I…read morewill never step foot in there simply because of their outlandish hidden pricing for an Urgent Care that IS IN my network. Use this as a massive warning! (And I am seeing others comment in these reviews similarly.) Circumstance 1: I went in to the Urgent Care for a UTI and was charged, using insurance, $812.00 just for a dip stick urine test and under a 2 minute doctor consultation to write me an RX. My insurance paid $7.37 total because they said that is the cost of a test. That makes sense. So what is left is costing me over $400 a minute for help for face to face care with a doctor. Circumstance 2: I went to the same Urgent Care (didn't have the bill for the previous one, otherwise I would not have gone) for bronchitis and a sinus infection. Again, heart rate, bp, and a stethoscope to my chest was all that was done, in addition to the prescription to take to a local pharmacy (no xrays or anything like that). This one was charged $528...so over $150 per minute to be face to face with a doctor. Both times I went, I was the ONLY patient in the waiting room (and didn't see one in the main part of the rooms). It's not like I was at a high peak time even. Why weren't others there...probably because they have read so many poor reviews unlike I did. I was telling this with a friend of mine and she told me that this happened to her as well (same location for an ear infection), resulting in an outlandish bill, so I am not the only person that this has happened to. I have called many times to get them to recode/adjust trying to dispute it even asking for the self payout, and they are not budging.They are standing behind their stomach-dropping fees. I will also say, I have gone to this location other times in past years for the same issues and never received such outlandish bills. It's as if they are treating this like an emergency room (and with my multiple phone calls the billing department employees keeps saying "ER"). I have driven by the place to make sure it didn't change to an ER and I mistakenly didn't notice, but the sign on the building (and the website) says Urgent Care. I am NOT trying to get out of paying for my services, but I will stand up for what is "right" and announce to many what a horrible company they have become. Seems like the only thing I can do is leave a bad review, notify the news company, file a complaint with the department of health, in addition to my insurance company (Blue Cross) knowing. Price gouging at its finest. Very deceiving business practice. Please go anywhere but here! Never, ever again will I use them! (Look at the slew of Google reviews on this place. I am by far not the only one!)

As a more recent patient to this practice, I am quite happy with the services received. Dr. Haynes…read morehas been excellent in working with.me. I have had nothing but good things to say about Jason, Dr. Brown and others. The only thing is how busy Dr. Haynes can be but it's a good thing when you are a quality doctor.

Had an appointment at 10:20, I usually get there 10-15 minutes early. I check in, get called back…read morewithin 10 minutes (so far so good). Get blood pressure etc. checked by MA and says my PA has one more patient in front of me, so far no problems ( and I kind of expect it, I can wait). 30 minutes later, NO ONE comes in to say anything.... I peek my head out the door and ask on an update as I have been waiting over 1/2 hour. I am informed the yes she is running late and it would be another 15-20 minutes.... OMG, and no one thinks to let me know I have to wait an hour to see her. If they would have told me that to begin with I would have rescheduled..... P.S., this company has changed hands AGAIN. As of Jan. 9, 2026, this practice is now part of Revere Medical.

The Good: I like this location because its not a crowded as…read morethe one in Phoenix. It is also a lot cleaner. I am in and out for each appointment. I enjoy the peacefulness of an under-crowded Veterans Hospital. How can I forget to mention the parking situation. Well lets just say you don't have to drive around the entire parking lot a few times for a spot. Just arrive and park! The Bad: I was recently here and the lab LOST my sample. Needless to say I had to return to redo it. Also if your drawing blood I would recommend having the nurse do it verses a trainee. On 3 different occasions I have had to redo blood draws due to missing a vein... Ouch! and .....seriously

I wish I had better to say about the quality of care here…read more The good... Almost everyone here, desk clerks, support staff, medical assistants are excellent. Lab is super efficient and friendly. So, what is the problem? For the third time in 3 years I have to see a different primary care person. Over the years they have been all over the place. Exceptional, great, terrible, mediocre, and now, this year, useless. Not a Doctor, not a PA, a Nursing practitioner. This person seemed completely uncaring, and yet socially woke! No sense of humor, no human connection. Just filling an empty chair! I feel like I wasted my time getting my annual checkup from a drone. Dont Veterans deserve a Doctor as their primary health person?

I just had my colonoscopy and the staff, the doctor, support staff etc. was AMAZING!!! I was so…read morenervous going in and they made me feel so comfortable answered any questions I may have. Very helpful, very understanding, absolutely amazing staff and team! Thank you guys for taking care of me today! I absolutely appreciate it from the bottom of my heart. Thank you guys!!!!!

They bill you a separate anesthesia bill and expect you to pay it. I know the exact people I met…read morethat day. The nurse who did my IV (and was very kind btw) the doctor and then Mr. KITCHENS my ""anesthesia"" doctor. Mr. KITCHENS informed me that Mr. Jeremy Orwin was going to ""take/roll me back"" to the room where the procedure was going to happen. .... Months later I get a bill from Mr. KITCHENS AND Mr.Jeremy Orwin. STOP LYING TO YOUR PATIENTS! You can seriously ruin peoples lives by just sending random bills that you expect to be paid when false information is given.

The Insomina and Sleep Institute of Arizona-Gilbert office is clean, the staff was very friendly…read moreand knowledgeable and the Physician was a very intelligent and kind lady. I can't express how much she made me feel at ease. I completed the home sleep study and now waiting for the results and would highly recommend them.

Front staff is friendly. Was referred to clinic due to…read moreinsomnia. First visit w/Walmary Santiago, NP was ok as she recommended/prescribed appts w/CBT for appts b4 at home sleep study. Two days prior to appt w/CBT it was cx'd as I was told 'he had an appt'. What? Explained situation that I've been on books for 2 months and awaiting sleep test. Was told I'd be put on 'immediate cancellation list' for next few days. Never was contacted. Sleep test: home test went horribly wrong from the start. Technician not available to instruct me on equip so front desk receptionist showed me in 7 mins. Failed to mention one cannot sleep on side or face down w/kit. I pulled out 100 hairs as sticky's moved during night to scalp. System did not read. They ordered a second test of differing kind: Velcro strap was sized for girth of a horse and slipped off during night, so again no read. Asked to repeat test and was told 'no'. Ok, now for tele call for results from Wilmar- had appt for 10 am...9.55 she's not signed on yet, 10 not signed on. 10:05. 10:10 no sign on. Finally I call front office and she eventually calls me back asking if I'd like to reschedule for off appt. She didn't know how to use telecall! We had 8 min of conversation which she just read from report and could not explain anything to me. Waste of time and money. Do not recommend. Found out later CBT left practice. I never once saw an MD. Wilma did recommend an at clinic sleep study. Hard pass as wouldn't trust them to do a proper study.

Not sure why this has negative reviews but I was extremely pleased with my visit! Check in was a…read morebreeze and the provider I saw was very though and I was in and out in 35 minutes.

Have been here twice and the care was good on both visits. The young lady working the front desk…read moretonight is harsh and lacking any type of empathy or discretion. She's hollers your information, including payment amounts across the waiting room rather than discussing it with you privately in an appropriately moderate tone of voice. Not the end of the world but a bit tacky.

We came in on a Friday late afternoon for my husband who was experiencing severe lower back pain…read more We did not have an appointment. Staff were nice and helpful when we checked in. The forms were completed on your phone via text link the staff send you. Easy to complete. My husband received great care and treatment from Gregory PA and Dr. Chopra. Gregory was super supportive with completing his verbal and physical exams. He took the time to obtain the medical history and understanding what events led up to the back pain. He helped him get up from the exam table and it felt very caring especially. Dr. Chopra also provided an exam and reviewed his treatment plan with us. He recommended a follow up appointment. We were not rushed at all and currently on the road the recovery. We are very grateful for everyone who helped us.

Amazing staff. I cannot express how awesome the team here is. Highly recommend to anyone. I always…read morego without an appointment and I get seen in minutes

Had foot surgery at this hospital, I had to pay roughly $5k in advance to hospital before my…read moresurgery. I questioned the amount several times but no one seemed to care. After surgery I called my insurance company & complained. They found that I was overcharged $3.200. I called several times to Banner to get my refund & all I got from them was it's a long process to get your refund. Took 2 1/2 months to get my $$. WHAT A SCAM!!!! OVERCHARGE PATIENTS & HOLD $$ MAKE INTEREST

I delivered my baby at Banner Gateway and all the nurses were so kind and made my labor and…read moredelivery amazing. My delivery room was giant as well! We had 4 labor and delivery nurses. Allie was my nurse towards the end of my labor and she was the nurse who helped me deliver my baby and all I can say is WOW! I will never forget how awesome she was and how well she took care of me. The postpartum care nurses (we had 6) were not as awesome as Allie but most of them were kind! The only reason I didn't give 5 stars is because the postpartum care is not the best. They tell you to get as much rest as possible and feed baby but then they come into the room every 5-10 minutes. Not sure if that happens everywhere, this is my first baby. We also had issues with the cafeteria not delivering food to my room. Overall, my experience at Banner gateway was great and i definitely recommend delivery your baby here if you are considering it.