The day after Christmas during my holiday break, I wasn't feeling well and needed to be seen. I…read moremade an appointment at the Chandler Heights location and was seen by Nurse Practitioner Heather. From the moment she walked in, I could tell I was in good hands. She had the BEST bedside manner--so warm, caring, and empathetic. She took her time, listened to my concerns, and truly made me feel cared for. She recommended I follow up with my primary care provider, but the earliest appointment I could get was two weeks out. So, I made another appointment at the CVS MinuteClinic on Germann--and to my surprise, when I walked in, I locked eyes with NP Heather again! I was immediately relieved and so thankful to see her familiar and kind face. She is absolutely in the right profession. I truly hope everyone she encounters is kind to her--because she's a gem and such a blessing to her patients. Thank you, NP Heather, for all that you do!

If you have a simple infection or need a vaccination this is the best spot to go. You can go online…read moreand make an appointment and be in within 20-40 minutes. I stepped on a rusty nail and needed a tetanus shot. I went online and made an appointment and was being seen within 20 minutes. I need it a TB test done for work and I had it done here easy Peezy. I have to say that the women who work here are phenomenal from the medical assistant nurse practitioner to doctor everyone is so friendly and helpful. I have always had good experiences here. They don't take my insurance but I do send the claim into my insurance and get reimbursed so if that works for me.

The type and quality of care here is second to none! This clinic cares about those whom they see…read moreand also follow up after visits. I've been there many times due to their excellent care. I take my family members there too. Always got the best of advice at University Health Walk-In Clinic.

I called and the guy who answered was rude. He said text your insurance info to this phone…read morenumber. What are you on your cell phone taking calls for people that want medical care??? Then he hangs up like he really doesn't to talk to you. I foolishly sent my info anyway. Then he calls me and says you have to pay 160 out of pocket for visits with this insurance. I said ok what are your hours he told me and i said bye but he hung up before i even got the words out. I would never spend a penny with these people because of him.

Care quality and staff are friendly and on top of everything. I highly recommend this place topknot…read moreservice with well trained physicians and assistance.

front desk lady was not friendly at all. i didn't receive neither good service or explanation. it…read morewas short awful experience

I recommend this urgent care. Online scheduling was easy prompt and when you got there, there…read morewasn't 10 people waiting in line. I was in to see the Doc in 10 minutes. We talked about the situation for good five minutes. He gave me his opinion, but couldn't be sure unless I had a sonogram. He said it was pretty important to get it done quickly so he recommended me going to the emergency room. His name is Dylan. He is professional, friendly, informed , I have a new Emergi Care.

We LOVE this place. Of course, everyone hates going to the urgent care but every experience we…read morehave had here has been amazing. Usually less than 15 minute wait, then typically only a 10 minute wait when we get to the back to see the doctor as well. They do xrays and some testing in office; some of the testing we've had done they do have to send out. Doctors and staff have always been super friendly and helpful as well.

Luis is the most caring and compassionate doctor I have ever seen. He listens to everything and…read moremakes it clear he wants to help.

Carlos is incredibly knowledgeable, but also exceptionally detailed in his approach to healthcare…read more He takes the time to thoroughly explain medical concepts and treatment options. He never rushes through appointments, unlike most large clinics. Will definitely recommend to friends and family in the Phoenix area.

There are only 2 medical clinics here in this small town…read more And I chose to come here! I love the staff here, they are all nice and always smiling, even when they have an off day, you can always rely on their positive outlook!! They know me by name and always carry a great conversation with me, other than why I am here at the clinic! Josh Motl is the PA here and he is just awesome! he listens to your complaints and immediately inputs them in your file and finds a solution to your ailments or at least directs you to the nearest facility to help with your complaints! I have brought my hubby with me on more than one occasion to an appointment, and Josh always ask about him by name! Now that is impressive!! I really enjoy this small rural clinic with modern technology! Kudos to Josh and his awesome staff!

Cindy is the most unprofessional and deficient PA that I've ever dealt with. My father, who I am…read moreMedical and Durable General Power of Attorney of, was in great pain today! He was out of his prescribed pain medications. Cindy did not care about the fact that my father was supposed to be on palliative care (her counterpart Eric was "researching it"). He should have one doctor prescribing his meds and managing his healthcare. She insisted that for my father to get his end of life pain meds, he needed to be seen. (Proven yet denied by Cindy, that we received two days of pain meds while she was out because Eric refused to see him.) Unfortunately, my father cannot hardly walk and can barely sit-up. This was of no consequence to Cindy, she "needed to see him". So, I and a friend of the family took him. Due to the exertion of moving him, he was unable to speak or make decisions. He fell twice trying to just get him there! Hence, why he gave me medical POA! Well, long story short, when I confronted her absolute disregard for my fathers well being, she locked me out from being able to make decisions. Literally, tricked me into going into the hallway and then locked the door. She is out of her mind! I will be filing a complaint with the medical board and truly hope that if you are considering this terrible person to be your healthcare provider, that you reconsider. There other, more qualified providers located in Spring Valley, Dewey or PV. Sadly, it could literally be life or death!

We came in on a Friday late afternoon for my husband who was experiencing severe lower back pain…read more We did not have an appointment. Staff were nice and helpful when we checked in. The forms were completed on your phone via text link the staff send you. Easy to complete. My husband received great care and treatment from Gregory PA and Dr. Chopra. Gregory was super supportive with completing his verbal and physical exams. He took the time to obtain the medical history and understanding what events led up to the back pain. He helped him get up from the exam table and it felt very caring especially. Dr. Chopra also provided an exam and reviewed his treatment plan with us. He recommended a follow up appointment. We were not rushed at all and currently on the road the recovery. We are very grateful for everyone who helped us.

I went to Primary care walk in and the staff there was great. Specifically, I was able to be helped…read moreby Queen Kay. She was the medical assistant and she was amazing. It was really comforting to be greeted with a smile and kind words. She was quick and thorough and made a point to tell me she thinks of the patients and does what she can to make this process fast and painless. She immediately put me at ease and the rest of the appt was a breeze. Gregory was also the easiest to explain my issue and talk to. Thank you!!!

Have been a patient since 2015, love Dr. STOECKMANN., she always listens and has always referred to…read moregreat specialists. I feel confident with the care I Have received there.

This place is horrible. Now I remember why my husband left this place and found another physician…read more I wosh my MIL would leave as well. You call the number and it's a dispatch center. You can't even call and talk to the actual dr office. They have to see if they're available and then put you through. I put a call in Thursday for an in home care prescription for my MIL since insurance takes more than 30 to deny or accept it. No one called me back. I put another call in friday and they said they'd get it on over to me. The office has closed and still no script. This place is ridiculous and I'd never go back. Will be talking to BIL and husband about moving their mom to another dr.

This place is a hidden gem!! I've been going there about 5…read moreyears and switched to Primary care exclusively a few months ago and my only regret is I didn't do it sooner Excellent customer service up front And a great care team along with Doctors that actually listen Dr N is an exceptional Doctor who really cares

Everyone in the clinic did her job diligently and treated me, as a patient, with kindness.read more

I'm not sure if this place really is incompetent or if they are scamming people!…read more If you are getting anything other than routine blood work, stay clear of this place! I was having some tests done that are not your run of the mill tests. The story goes like this... I wait an hour past my appointment time (this should have been the first red flag). Once in the back, I notice it is taking the lab tech extra long to put my lab order in the computer. I ask if everything is ok, lab tech says "yea, having a little trouble with one of these tests, can't seem to find it" (second red flag). About a minute after I ask if everything is ok the lab tech leaves the room, comes back with another lady. They are both looking at computer, tech 1 say's I'm not sure which one to use (third red flag), 2nd tech say's I think it's that one (fourth red flag). The second tech leaves, not 2 seconds later a third tech comes in, and says that the second tech wants her to check and make sure it's the right code (fifth red flag). Finally, after an hour of waiting after my appointment and 20 minutes in the room trying to figure out what code is correct I finally get my blood drawn. Fast forward a week and half. I hadn't seen anything come through my Insurance via my portal (I have had issues with Sonora not billing my Insurance in the past), so I called Sonora, and low/behold the rep tells me "Oh, your claim is on hold pending a letter from your doctor saying that this test was needed", say what?! The rep then proceeds to tell me that the test that was put in the system is not FDA approved! My mind is blown!!! Now I know why it was taking so long for the lab tech, instead of informing me that she could not find the correct code for that test she decided to find a code that closely matched the test I was suppose to get. It's still too early to get a bill because they still have not billed my insurance. I am be proactive and letting people know. I am also filing a complaint with my insurance and the BBB. If needed I will escalate to the district attorney's office. I should not be on the hook for a lab test that is not FDA approved, I should have been informed, and given the option to opt out!

Whenever I have been to my Local Sonora Lab, I have had mostly good service but today my experience…read morewith a Customer Service Representative on the phone, has been exceptional. I wanted to query a Bill I had received. I became impatient (one of the pleasures of seniordom) and ended the call in anger. The Customer Service Rep called me back immediately and gently drew me out. She explained many things to me and resolved my issue with empathy and common sense! Her name is Andrea and I am most impressed with the Customer Care I received! Thank you so much!