iPhone 6 that I've had for 2 years had a dying battery, and I went to Best Buy to get it replaced. There was a less-than-.5cm chip in the very bottom corner of my phone, and they told me they would not replace the battery without replacing the screen because it was "cracked". I took my phone to Affordable iStore and they said they would need to be careful, but it shouldn't be a problem to replace the battery alone. Phone was returned to me with a perfectly functional new battery, intact screen, and a new screen protector for a third of what it would've cost had I let Best Buy replace the whole situation. Very kind workers and laid back environment. Would definitely go here again! read more

Great place to have your Apple products repaired! Very courteous and knowledgeable staff. They will not disappoint. Had my sons iPad glass replaced and on pickup asked them about an issue with my MacBook. They did a quick diagnoses and due to past issues with the board in my particular model, sent me to the Apple Store bc they have found that board may get replaced for free due to ongoing issues. The Affordable iStore could have taken my money and fixed it themselves but we're looking out for me. I applaud them for this. Turns out, my board wasn't bad but two small cables were not plugged in internally in my MacBook! Happy customer! read more

I'm over 55 and NOT tech savvy. I have always used Mac laptops for work, because the they are intuitive and I would not need to take classes. The staff here took the time to explain everything to in a way that even I could understand. They were patient and professional. The upgrade work they performed on my lap top was quick and exceeded all expectations. I live on the east side of the state, but discovered this store when they saved my sons computer while a college student in west Michigan. Based on the outstanding service they performed then, I made the two hour drive over. Worth the travel time. I could not recommend them more. read more

The guys at Affordable iStore are outstanding. Most recently, they replaced the speakers in my wife's iPhone. I brought the phone to them on Wednesday morning. They diagnosed and ordered the parts needed. Brought the phone to them Friday morning. The job was finished before noon the same day, and at a very reasonable price. If you have an Apple computer, tablet, phone, or watch in need of service, this is the place to take your stuff. They guys are friendly and they know what they're doing. And the service cost is very reasonable. Much lower than taking your stuff to the A-store. read more

I recently wanted my older mac updated with as new an operating system that it could go as well as the internal hard drive upgraded. My intent is to make my computer usable and Affordable iStore helped me accomplish this. Shawn at Affordable iStore was most helpful and completed the transfer and upgrade at a very reasonable price. Other computer stores in the area insisted that it was not worth my while but would do it using only the newest and most expensive hard drives. I definitely recommend Affordable iStore! I am very pleased with my newly upgraded computer. read more

The staff here is great. I trust them with my property. I trust they are professional and safe. I trust they are honest. They do not talk down to you while explaining things that may be out of some people's scope of knowledge. Let's face it not everyone is a computer genius and they don't act like they have to prove their advanced knowledge to you like many in this industry and other industries. They will spend the time needed to make sure you are well informed and not rush you. In person or on the phone. This is my goto place for all my Apple devices. read more

My wife and i have used the Affordable iStore on several occasions and found the service to be excellent and ...yes...affordable. A few weeks ago we purchased two iPhone 7s and the A store's price was good (with an iPhone no price is great), but the service was terrific. They converted our old iPhone information and settings without a hitch, and explained the features. In the past, various staff have quickly and inexpensively answered various questions both of us have had on our iPhones, iPad and Apple computer on a walk-in basis. Ron L. read more

What can I say. This business is run the way you wish all businesses were run. And, Leland, the tech I dealt with over the past two months (and two hard drive crashes) was just excellent. He consistently offered not only great technical advice but he listened to, and understood, my specific situation. In the end, his patience and empathy helped to make a really, really bad situation an overall positive one. I honestly can't say enough good things about the business in general and Leland in particular. Thank you, thank you, thank you. read more

My Mac Book Air suffered from liquid damage and they did everything they possibly could to get it to work. They are very helpful and communicate with you so you understand what is going on. I highly recommend them to anyone who has any trouble or just wants to buy an Apple product. They know what they're doing and will do their absolute best to get it for the cheapest, most reasonable price. Not to mention, the service was quick and they are very very friendly. Thanks so much to the team at the Affordable iStore. :) read more

Everyone in the store is incredibly helpful and go above and beyond to provide customers with a satisfactory experience. I had a MacBook Air that needed a new screen. The Apple store told me they couldn't do anything to help but the Affordable iStore not only found me a new screen at a reasonable price but did it in a speedy, reliable and affordable manner. The owner Trent follows up with all the customers personally and displays a level of customer service that doesn't seem to exist anymore. Highly recommend!!! read more

These guys are great!!!!! I've been there twice for fairly little things and they didn't even charge me. When I was having trouble with my MacPro 13 inch laptop, they diagnosed that I needed a new battery and replaced it within a matter of hours. They are only a couple of miles from my house so try convenient and much, much easier than trying to get to the Apple Store and wait and wait and wait for someone to even help you. I would recommend these guys to everyone in the Grand Rapids area. read more

I needed a new laptop, but didn't want to pay $3000 for a new Mac book pro. I've been to the affordable istore before to have my older Mac upgraded. I like their service and ventured to look at their used, warrantied Mac book pros. The sales staff is also their service staff so he answered every question I had. They took my iMac in on trade, migrated all my drives for me and got me the used laptop I needed. Highly recommend them for any Mac needs, service or sales. read more

iMac was crawling, and I was dreading going to the apple store. I heard the ad on WOOD and stopped in to see them. Jack was on duty and was confident it could be fixed for a reasonable price. I have a new SSD hard drive installed for a fraction of what I almost spent on a new replacement. Service was quick and all my data was saved. I was taught some new tricks, Just a great over all experience. read more

Our iMac is performing so much better with it's new solid state drive suggested by Affordable iStore. The staff's service was excellent - prompt, professional and personable. Affordable iStore is a major asset to our community. We're a senior couple that have always used Apple products. We'll continue to use and highly recommend The Affordable iStore's services. read more

The Affordable iStore is excellent! Every person with whom I was in contact was knowledgeable, courteous, professional, and authentically interested in my having a great customer experience. I will be using their services both professionally and personally. They did quick, efficient work, and are building a reputation as the go-to "i-solution" in town! read more

Upon the recommendation of friends, I took my MacBook Pro to the Affordable iStore and had an excellent experience. My MacBook was quickly examined by the iStore staff and found to need a new track pad and battery. The charges seemed appropriate and the work was completed in 48 hours. I will return to the Affordable iStore for future service. read more

Wonderful service! Heard great things about this place, checked them out when my Mac malfunctioned, and they were quick to get it in, fix it, and contact me. They were incredibly reasonable with their price, and because the fix was different and cheaper than expected, they told me straight up and allowed me to pay less. Highly recommended! read more

I am very thankful to be able to support a locally-owned small business for my Apple Tech needs! The staff are completely knowledgable and helpful. The service was great, and though a wrong part got installed on my MacBook at first, the guys quickly ordered a new part and corrected the situation in a timely and professional manner. read more

My computer was acting goofy. I took it in to Affordable iStore. They gave me a quote for debugging it and for an upgrade. They were very polite and personable. Several hours later, I got my computer back and it works so smoothly, as if it were new. If I every have any other problems I will go back to them. I highly recommend them. read more