We got our new place and wanted it cleaned professionally even though the previous residents did a…read moregood job in cleaning after them, since we wanted every knock and corner cleaned and disinfected that normal people like us miss. And then we found Magda's cleaning. She asked for all the details and address for our place 2-3 weeks before the cleaning and assured us of their "professional" service by sharing the details of what they clean. But come the day of cleaning as soon as she arrived at our place started the dramatics performance of how big the place was and how dirty it was left by the previous residents, thus asking us to pay 30% more than what she gave us an estimate of. We still agreed expecting them to still do a good job, and left the place to them. When I was called back to inspect and I entered the home expecting it to be really clean, I started seeing some obvious dirt and places that were completely left untouched. When I started pointing out the obviously dirty places to them, instead of offering to fix the simple issues, they became hostile and started blaming me for making it dirty, and then commenting that for this level of cleaning you'd have to pay at least a $1000. She even claimed that I am showing her faults in cleaning so that I can get out of paying her. They never owned up to doing a bad job and never offered to clean it up to finish their job. The oven cleaning which she claimed took around 2 hrs time was left pretty much the same with their chemicals sprayed inside. I found cobwebs at multiple places (easily accessible) around the house, and most of the drawers and shelf's that were either higher up or down low were never even touched. (See pics) We got these services thinking we won't have the time with work to clean the new place but after seeing the results I regretted ever contacting them, since even if I took a day off from work, I could have done a much better job alone and would have cost me less even with wage loss. I hope no one else is taken advantage like this, especially in such a difficult economy.

Life Savers ! I…read morecalled with a unique situation. We needed to move our offices quickly and efficiently. Magda and her entire crew were wonderful ! They were detail oriented, very polite and helpful. In stressful situations, working with such professionals made things so much easier. I will certainly be reaching out again !

I hired ProMaids about a year ago to do a deep clean in preparation for a big party. I was happy…read moreenough with their service to hire them on for general cleaning every other week. All of the housekeepers they send have done a good job. However, if you find one that you like best, you can let ProMaids know and they'll make sure that particular person cleans your home each time. I have well water that has stained my sinks and tubs orange over the years. I was never able to get it off myself. Well, my ProMaid housekeeper made a point (without me asking) to tackle the orange stains. After two visits she had it completely gone!!!! I never thought I'd see that day. And, with the regular upkeep it hasn't come back. I also like that I can make special requests and they're always happy to comply. They are usually very pleasant and in good spirits, which always makes my day brighter. I do give the cleaners a tip each week. It's not required, and they always seem surprised and happy about it, but that may also help get great service. I feel like they deserve it when they go the extra mile -- which they usually do. I also make sure to be very clear in my instructions. I have a large home and it would be unreasonable of me to expect every nook & cranny cleaned when I only have them here a few hours. So, before they get started, I always go over with them what I want done that week. And, it always gets done to my satisfaction. A cleaning service is a lot out of the budget, but these are professionals and they can get a lot more done in a shorter about of time than I could ever do myself. My home feels so good when they leave. So, it's worth the money to me. I just wish I could afford to have them come every week!!!

It probided very sf service. The refused to clean the master bedroom and master bathroom claimed…read morethey are too dirty

Dear Prospective Client of Aromatherapy Cleaning Services,…read more Paola and her team have helped us on and off during this past year. If you are thinking about asking Paola and her team for their help, please do ask them. You won't be disappointed. Paola and her team are very thorough. There is some kind of 'magic' in the solutions she formulates using all non-toxic ingredients. Her essential oil blends smell so nice. Every time Paola is here, she amazes me. She and her team work tirelessly for hours straight. I feel so guilty, because I will admit it, I am the world's worst housekeeper. My house hasn't looked nor felt as clean as it does after Paola and her team, have visited. Let her work her 'magic' for you.

This is an update to a previous review Paola and Haleigh…read morereached out to me and a very friendly young lady came to clean on Friday. She was prompt and thorough. I appreciate how they followed up. I have already scheduled another cleaning. Thank you!

A few out of town guests were staying over my house for a while so I had a deep cleaning done on my…read morehome to prepare for their arrival. I gotta say that the ladies did a wonderful job, especially in the bathrooms and kitchen! The first thing my husband said when he came home from work was "WOW!" They were very friendly and knew exactly what to clean when they walked in. I just sat back and relaxed for once! I'll definitely be back for sure because THIS IS THE LIFE. I don't wanna clean another dang toilet ever again. THANK YOU Smiles Are Maid!!

Sadly, I have to downgrade my review after my last experience…read more After the first time, in which I had a deep cleaning of almost my whole condo (minus the basement & 2 bedrooms), I only wanted the den, kitchen, half bath and master bedroom cleaned. This was about half of what I had done previously. I wrote to Smiles Are Maid several times and asked for an estimate, but I didn't get a response. Finally, I just downgraded the size of my home, and when the appointment reminder came, it showed a reasonable price. Amber came on time, and she said there was a change in the work order, which I confirmed with her -- and explained again which areas I wanted cleaned. She started upstairs, and when she was ready to clean the downstairs, I went upstairs. After a while, I realized that I hadn't heard any noise, and I went downstairs to see she'd left, without saying anything. She still did a good job, so I don't have any complaints with her work. However, I was then charged another $84.00 after the cleaning. (They'd charged me more after the first time as well, but I didn't mind that as much, as Amber was there for 10 hours.) I wrote to them several times to ask why I was charged more. When I didn't get a response, I told them that if I didn't hear from them within 48 hours, I was going to take it up with my credit card company. I then heard back immediately. They said that the estimate was based on a one bedroom unit, and that my house was bigger than that. I said yes, it is, but I only asked for cleaning of the areas mentioned, that I'd asked in advance for a quote AND that I'd discussed it with Amber before she started. They did credit my card for the extra charge -- and they cancelled my upcoming service. Again, I asked why they cancelled, told them that wasn't my intention and that I just wanted to be charged fairly for the work that was done. I never heard back from them. So, my final rating: 5 stars for cleaning, 0 stars for communication and trying to keep the customer satisfied.

Amanda (owner) is very attentive to detail and cares a lot about doing a really good cleaning job…read more If she finishes cleaning one area more quickly than anticipated, she always deeply cleans something else. I also appreciate how she treats her staff (and me) -- she is always helpful and kind.

Amazing. I went through 3 services before…read more She is quick to respond which is nice - needed a spruce before a party and she was great. 3 girls for a few hours to bring me up to speed. I hired her for ongoing help. She's been back - it is not the cheapest but it is the best. Totally worth the cost too. Call her. You'll be thrilled! I know am.

Total bummer! I had really high hopes for Christal's services but was let down. I paid for a first…read moretime clean and ended up with a sub par wipe down. I addressed the issue with Christal along with pictures and she more than agreed that the clean was not up to standards and scheduled a time to come back. I accommodated her schedule and rescheduled when she had some personal issues. I understood that everyone has bad days and worked with her. When I reached back out when she was a no show, she responded that she had changed her mind on the re-clean. She became very unprofessional and rude. I was really understanding with Christal and she seemed genuinely concerned at first but quickly changed into a different person. If you are looking for a surface clean, she does an ok job but if you are looking for a good clean, someone to get the stuff that you don't have time to do, don't waste your money with her! Also, beware of her having all positive reviews and no negative...she will block the bad jobs so are not allowed to leave an honest review.

I contacted them after being dissatisfied with the work of another cleaning company. With the other…read morecleaning company we weren't even sure if the house was being cleaned since so many spots were missed. Bekah came out to give us an in person quote and immediately noticed all the places the other company missed even though they had told us they did a deep clean. She had a super keen eye and I felt a bit like a kid who had swept my mess under my bed, but this is good when you're looking for someone to clean your place! She and her team were super thorough with their deep clean and there was such a noticeable difference between their work and the previous company we used. For real our kitchen sink faucet was gleaming and looked brand new. Our tub was also discolored which I hated, and was bright white after they were done. We now have regular biweekly cleans with her and our house looks, feels, and smells clean after they've been through. She's reliable and verifies appointments a couple days before, which is helpful when you have a busy schedule like I do and aren't even sure what day it is anymore. In regards to pricing, before booking with her I had quotes from other companies and her pricing is quite competitive as well.

Bekah and her team do outstanding work. When they leave our home, it is thoroughly cleaned and…read moresmells totally sanitized in a super refreshing way. Her attention to details is outstanding - she cares for my home better than I used to do, using only healthy, green products. She schedules ahead, is very flexible if she can be and always calls ahead to confirm our appt. Everything about Cleaning Fairies Magical House Cleaning is excellent!!

Booked a cleaning 2 years ago to clean up a newly purchased home. Told them I would reach back out…read moreonce my remodel was complete. Booked a cleaning and they never showed. Turns out they require a confirmation email or they won't come, but failed to tell me about it. I rarley check my email. So without notice to do so, I would never see this. I emailed back expressing my frustation (I was not rude, please see screenshots of conversation proving this). I told her I took a day off of work and sent my senior mom (disabled) and her grand kids out for the day to be able to have an empty house for them to clean. And that I was never notified of this email I needed to confim. What I got from my experience with Hardy's is they are unprofessional. Being in a service industry you should be able to handle a bit of negative feedback. Ecspecially in the cleaning business. Although my first cleaning was good, if you ever aren't happy with something they will show thier true colors. Save yourself some time from a second round of estimates and serachiing and go with someplace with better businees practice.

Lexia and her team have been cleaning for us for a few years now. I run an apartment complex in the…read morearea. She is friendly, consistent, hardworking and has a wonderful eye for detail. I highly recommend Hardy's Cleaning for any and everyone. You will not be disappointed! (Also, we are not in San Francisco, idk why the Yelp page has that there.)