I needed help in a really dire situation (well stopped working), and they refused to help me. :(read more

Not reliable or responsive. I get that businesses are very busy during all this booming…read moreconstruction but at least have the courtesy of letting a potential customer know you decline taking on their request for service. I was told I would have an estimate the next day and now 3 weeks have passed with only crickets. Not recommended!!

On my spring start up Scotty identified a leak and had a quote to fix it In a timely manner.read more

I can't recommenced this company for backflow testing. Person came out, said our valve failed. Said…read moreit was $550 to repair or $1,100 to replace it, on top of the $70 testing fee. Something didn't sit well with me. I did some research and found that is quite expensive. I called another local certified tester, talked to him and he said he could repair the valve for $80-$200 including retesting, depending on what parts were needed. When he came out-the valve passed without any repairs needed. Only paid him to test. He spent the time explaining my valve, parts cost, ease of repair, etc. I will be using this person from now on.

I can't thank Sam & Mike enough. They showed up a bit after 8am to fix 1 leaky toilet and another…read morethat wasn't flushing well and flush the water heater. The water heater had a leaky valve, so they had to fix that first. Then the first toilet needed new gasket and seal in the tank. Then the 2nd one turned into a major project. It was clogged with calcium that they couldn't fully removed so we decide to go for a new toilet. When they took the old one out the seals in the floor were all rusted out. And the pipe in the floor was a mess so they had to replace that too. And once the toilets were done, they installed bidet attachments for us. They finished up around 2pm. I was so grateful that they were able to get everything done for us in 1 day. Highly recommend!

No response from Sam after coming by to see plumbing project. No quote, nothing...said he was going…read moreto a family reunion and would send the quote in a bit. Heard from them today, work had already been done.

Called on a promotional drain clearing offer. The sink would barely empty when I tested it after he…read moreleft. He definitely made it worse. It would at least drain albeit slowly and was semi-useable before he came. In addition he had an attitude after being asked about shoe covers. I called GS to ask if they would return to rectify the problem without charge. They said no. I asked the service manager to call me. He did not. This is a second rate outfit.

They were quick to respond to a sewage blockage and 1/2 the price of other companies. Very good…read morecommunications. Cleaned the drain and even ran a camera to show potential problems in the future. I will use them again on my several rentals.

Unbelievable service! Kind, respectful and prompt. They went out of their way to help me (twice)…read morewith a tricky situation. I HIGHLY recommend their entire team!

My experience dealing with Peck Plumbing and Jenna was a complete waste of time. We scheduled and…read morehad a confirmed appointment with Peck Plumbing to repair our shower. On the day and time of the scheduled repair, no one showed up. I waited a half hour, called, and was told she (Jenna) had forgotten to put us on the schedule and offered to re-schedule us next week. I informed her how my wife and I made arrangements and prepared for this repair job (such as boarding our dog, childcare plans, adjusting work meetings, removing doors and items from the bathroom). When I requested an appointment later the same day, Jenna then transitioned to the weather and road conditions. She made it clear that they had no interest in honoring our appointment. I do not feel the weather was an impediment to this repair job. Regardless, she did not offer to rectify her mistake in a manner that was appropriate to us, the customer. I expressed my frustration with her lack of understanding the inconvenience that Peck Plumbing caused us. Jenna responded in a bizarre, argumentative manner and asked if we made childcare plans for the other plumbers we scheduled estimates with - as if a 10-minute estimate is comparable to a confirmed repair job. It was clearly an attempt to distract from her failure. DO NOT WASTE YOUR TIME WITH PECK PLUMBING! I recommend looking elsewhere for a dependable, professional company.

I Needed someone to dig down into water meter vault in the ground and replace a broken shut off…read morevalve in my outdoor irrigation system. They did a great job inspite of the winter cold & hard ground! Colton worked into the dark to complete the job. I really appreciate them coming thru for me!

Called the company to see if they had any availability to replace a busted water pipe from the…read morewinter freezing conditions. The gentleman replied that they don't do that kind of work.

I got two companies to reply, two companies came out to check out my project and one sent me an…read moreestimate.

I want to give a shout out to employee David Stephens, who did the most amazing job for me…read moreyesterday. From start to finish I was pleasantly surprised of the great communication, fair price, quality work and fast service I received. He left my bathroom spotless after two messy repairs and I was so impressed. I have not always had good luck with contractors or repair people. More often than not, I have ended up feeling cheated, frustrated and disappointed, But not with Shaw. I believe this is the second fantastic experience I have had with this company. What really made my day was hearing from an employee what a great place Shaw is to work and how much they love their job. Now, you don't hear that every day! That right there is how you run a successful business. I highly recommend Shaw to all my family and Friends. The owner Hank Shaw, is a honest to goodness stand up guy.

A guy came out and looked at the Toilet and the flushing problem. He said that the toilet was very…read moreold and would need to be replaced. He quoted $1,000 to install a new one. That was ridiculous, toilets seldom go "bad", it is the fill and dump valves that need to be replaced. I fixed the flapper valve assembly myself for about $12. I hate to say this but it appears that there is something going on in the plumbing repair business where they are charging extremely high prices. You can call a few of them and they will all quote the same ridiculous price for a repair.

Hands down the best! Honest and less expensive. Other plumbers charge a fortune, their prices are…read morefair to get customers through good service n word of mouth. I tell everyone about them. Riley tackled a job with ease that scared other plumbers and Derick punctual, honest and communicates very well. I will always use Pace for plumbing.

I had a backed up black tank and he came immediately and fixed me right up ! He was prompt and more…read moreaffordable than his competitors . I highly recommend!

From the owner: I offer honest, affordable handyman services with a focus on helping those who need it most. My…read moregoal is to make life easier by tackling small repairs, installations, or odd jobs—without the high prices, hassle, or impersonal service you get from big companies. I keep my rates fair and transparent. If you bring me a written quote, I’ll do my best to underbid it—no hidden fees, no surprises. You work directly with me; I handle every job myself, so you get personal service and attention to detail every time. Whether you have a leaky faucet, need a toilet installed, or a project that others say can’t be done, I’ll find a solution—often at a fraction of what bigger outfits demand. I take pride in real problem-solving: I’ve fixed jobs others said were impossible and never charge for unnecessary work. My business is built on honesty, hard work, and word of mouth, not pushy sales. Your satisfaction is my priority. I offer a 10% discount for cash payments and a half-off deal on your next small job when you refer a friend. I want you to feel good about hiring me, knowing you’re getting quality work without being taken advantage of. If you want affordable, reliable help from someone who genuinely cares, let’s talk!

Was able to make an exception and fix my bad zone on a Sunday. He rewired it and replaced my timer…read morewith a new smart timer. I am very grateful for his service. I learned cause I was able to watch the repair.

Lawrence cancelled due to his truck breaking down one time and then said he could make it at 3, and…read morethen told us last minute he would not be able to make it. We are en route back to Spokane after cancelling and told him we would be one hour late. After asking us to accommodate his truck, he told us no, he could not change the time. We said that it was fine and booked with another company instead. He has called multiple times, yelling and threatening that this was the last day we could get the service and raising his voice at me. It was the type of convo that made us glad we have our security cameras on. I would advise folks to stay away from this very unprofessional person, and go to one of the many other legit services in Spokane.