The Temu Fail of Dentistry, three years in the making. My partner and I paid upfront for implanted dentures and endured months of poor care, dismissive treatment, and bad outcomes. We were repeatedly told it was "a journey" while our concerns were ignored, and we naively kept giving them chances to make it right. I suffered injury and facial bruising, endured 21+ try-ins, and was blamed for "weird anatomy" and an incorrect bite. I was ultimately dismissed as a patient for rejecting ill-fitting finals. My partner developed TMJ, and his finals broke immediately in his mouth, and we were blamed for this, rather than a failure of the creation of the appliance. Over this time, we went through multiple dentists, managers, lab techs, and assistants, showing extreme turnover and mismanagement. It took 5 months through corporate complaint to receive a refund, the manager ghosted us. I've since had my ill-fitting and incorrectly sized plate replaced elsewhere after only 2 months and my partner and I both will need surgery to fix their mistakes. They misrepresent materials, lack modern equipment, expose patient information, and provide disorganized, inept care and communication. Sadly, they typically serve the elderly and low-income patients. Don't take your elderly loved one here, this is what they face! Avoid this place entirely. Even if you're desperate, go elsewhere. This place is a rip-off!
PS: There are no Prosthodontists at this location!! read more