It's so hard to find a good dentist, but I found mine. Dr. To is truly one of the best…read more His dental office is welcoming, clean, and incredibly organized, but what really make this place special is the level of care. Dr. To is patient, gentle, and extremely thorough. He takes the time to explain everything, checks in often to make sure you are comfortable, and genuinely. cares about your dental health. The staff is just as wonderful--friendly, efficient, and always professional. Appointments run smoothly, scheduling is easy and I never feel rushed. Dr. To and his team are exceptional :)

You know that feeling that your dentist isn't giving you a straightforward answer or clear…read moretreatment plan? The feeling that your dental care is spinning out of control and it's too overwhelming to figure out how to change things? I was having that experience all over northern VA, and then I decided to trust reviewers and cast a wider net. I read the heartfelt appreciation from Dr. To's patients and decided to travel from Alexandria to Chantilly to improve my health care circumstances. That was one of the best health care decisions I have ever made! Dr. To is a consummate professional and exercises impeccable judgment. Also, he is a talented and experienced dentist with outstanding technique and precision. I have referred half-a-dozen friends and family to Chantilly Family dentistry, and they all come away with the same experience. They are shocked at how quickly all their concerns were addressed and how reasonable and sensible the path forward sounded as described by Dr. To. The staff are very friendly and attentive and the office is bright and attractive. A lot of TLC has been invested in building this practice and anyone who chooses to visit will likely come away feeling that they've never before had better dental care.

Had a set of veneers done by Dr. B that I get compliments on regularly. They look natural (honestly…read morebetter than my real teeth) & the process was a breeze. Since then, I come in every 6-months for a cleaning with Stephanie. She is amazing. The other hygienists are great too, you really can't go wrong here.

I can't say enough good things about Dr. Bakhtyari and his team. I have been coming to his office…read morefor over 4 years now and refuse to go anywhere else. Not only is he truly talented at his craft, he also makes each appointment quick and painless. He is a perfectionist and will get it right the first time because of his experience and attention to detail. He is like the Tom Brady of dentists....

A very nice experience. I have a bit of anxiety about going to the dentist which resulted in a…read moreseveral year gap between cleanings. Yelp led me to call Dr. Zand and after my first appointment I left very impressed. The facility was modern and well equipped, the staff friendly and helpful and the prices very reasonable. Most importantly, however, Dr. Zand took the time to meet, talk with me and make me feel comfortable beforehand which put my mind at ease (she was also nice enough to not judge me for my long gap between previous appointments). My teeth are now sparkling clean and I have found a new dentist which will keep them healthy for years to come!

if you want the honest truth, please read below. I will also be addressing this interaction through…read morethe appropriate professional dental channels over Virginia . This was one of the most frustrating and disrespectful dental experiences I've ever had, and it started before I even arrived. I called the morning of my visit because I was in tooth pain. A dentist personally scheduled me for 3:00 PM since I was coming from work in DC. Shortly after, the front desk called back saying they don't actually have 3:00 PM available and that the dentist "open books" and doesn't see the calendar. She tried to move me to 11:30 AM while I was at work. When I explained I couldn't, I was told I could still come at 3:00 PM but might have to wait. I agreed because I was in pain. "A little" turned into an hour and a half. When I was finally seen, I was then told they might not be able to treat me that day and would instead put in a "plan." They sent in the woman who Handles insurance and I was told nothing could be done because they needed to submit my insurance for approval -- despite the fact that I've been to this office multiple times and have paid my copay without issue. The only time there was ever a payment issue was my very first visit, which was due to incorrect information given by the office and was resolved. I have since returned and paid without any problems. Yet I was told they didn't want the "same problems like last time," which is implying what? This was confusing and upsetting. I was also told 3:00 PM is "late in the day" and that my procedures would not be possible because the doctor has "other patients." If that's the case, why offer and confirm that appointment time? ALL Patients deserve the same care regardless of time. I told this woman I am in pain, and she says "all it says you're getting is a crown and possible RTC." Excuse me? As if you know what pain I am feeling. At that point, it started to feel discriminatory. As a young Black woman, I felt judged and treated as if my pain did not matter, despite being a returning, and paying patient. I left in tears and completely disregarded. Not everyone, but This woman in that office has serious issues with communication, insurance handling, and respect for patients. After multiple visits, negligence, and repeated billing confusion, I will not be returning.

Update from my review -…read more I feel like I have been going here more often than any of my favorite food/activities spots! I got my wisdom tooth taken out, regular cleaning, and other procedures done - all SUPER easy and painless. The reason I wanted to give another shout out to TruSmile is because of what happened during my last visit on July 20. I was running super late to make it to my appointment so decided to email Gina telling her my situation, I was going to reschedule (again...) and would pay for the no-show fees since it was my fault and didn't want to waste their time waiting on me. Gina was lightning quick in responding to me and talked to Dr. TruVan to see what they could do in this scenario. Since there was a big enough gap that day, they were able to accommodate with my situation and see me even if it was 40 minutes after my initial appointment time. I was so grateful for their willingness to stick around just to be flexible for me, and I'm sure for other clients as well. When I finally made it to the office, out of breath and all, everyone happily welcomed me and made sure I was okay by offering water and many thoughtful words. Dr. TruVan got my procedure done and I was in and out within an hour or so. A day later, Gina emailed to check-in on me to make sure the healing of my post-op was going okay. I can't express how much I appreciate the staffs at TruSmile for their attentiveness to details and genuine care.

Update- I have seen service level go down significantly to the point where they just want to upsell…read morestuff. Once you say no they are not that warm/welcoming anymore. Stay true to your brand and customers will flock back to your office- treat them with respect regardless of how much revenue you get from them.

Amazing experience. You're seen promptly, they definitely address your concerns up front. The…read moreentire staff is very knowledgeable. Kim the Hygenist is super thorough, fast, efficient in all manners. He offers very good assessments and recommendations - practically the voice of Dr Hong. Overall, you'll receive 5 star care here. Highly recommended

I had a 8am appointment on Valentine's Day. I arrived 15 minutes early. The office was not yet open…read moreand I was not acknowledged when the first hygienist arrived. The Front Desk Receptionist greeted me and let me in. Two people with 8 o'clock appointments arrived at 7:57am and were called back before me shortly after 8. I guess the best was saved for last because a traveling hygienist, Joyce conducted my cleaning. Joyce is amazing, professional and gave great dental tips. There seems to be a lot of turnover in your office because there is always someone new there. You should hire Joyce full time. She was amazing. Dr. H is always great.

I woke up at the beginning Nov. with horrible tooth pain and came into work and knew there was a…read morefew dentist that were near my job. I first called the one that was in the same building as me and was surprised they were able to get me in the same day. I went down on my lunch break and was amazed at their customer service. Upon arrive the lady at the front desk asked me if I felt up to it enough to be given a tour of the office which I agreed to and loved she cared enough to ask. She showed me the sink and toothbrush and toothpaste they keep in the reception area for people to be able to freshen up prior to their appointments and then showed me around to the rest of the office going by the hygienist area, the treatment/Dr. Myles area followed by the billing and office manager area before coming back up front. I love if you do arrive early they do have a quite room with a t.v. in there especially for those of us who get anxious being at the dentist office. After a few minutes I was called back to have my 360 xrays done and my wing bites. Once those were put on the screen the dr assistant came back and did a quick exam and determined which tooth was hurting and soon after Dr. Myles came back and did a through exam and confirmed the tooth. He stated it was my wisdom tooth and it was just better to go ahead and have all of them pulled at once so I wouldn't have further problems with them down the road and be back in the same boat. He also informed me I had some other problem areas so once I went to the Oral surgeron and had those teeth pulled to come back and see him for a deep cleaning and to start the repair work on getting my teeth back in order which I knew I needed done for a long time. Overall, a great experience and I love how friendly and down to early Dr. Myles once and he was able to keep my anxiety down in an already painful situation. Even though he wasn't able to help me at that moment they were able to make sure I got into the oral surgeon they work with ASAP so that they could see how in depth my procedure would be and give me an plan of attack for getting my teeth removed safely (I have seizures). I will be back to get the rest of my work done and think for the first time in my adult life I have actually found a dentist I trust.

Horrible service. Not upfront about costs. Fast food dental service with a massage chair. Plenty of…read moregood dentist in the area I would find another. Staff was nice but the dentist was rude to the staff.

I've been a patient of Dr. Christine Nguyen for 7 years now and despite living in Vienna, I will…read moreNEVER change my dentist. I'm what you would call a lifer! There are only two other individuals I'm committed to (2) my barber in Arlington whom I shall never reveal and (3) my significant other! Although they are very busy!, Dr. Christine and her husband, Dr. Don, are very dedicated dentists! They both have a great sense of humor (I always leave with a smile) after several laughs with Dr. Christine catching up on our lives and the places we've eaten since we're both foodies! They treat the patient first and foremost and take care of your dental needs as well, brightening up the remainder of your day. Also, their staff is SUPER friendly and ready to serve you. If you're lucky, you'll be able to become one of their patients as they have TOO MANY clients they serve.

despite me pleading with them about my 4 year old daughter being in pain and needing an…read moreappointment, they were unwilling to schedule her for an appointment due to her being a new patient.

I have been here for three cleanings and one tooth repair. Great overall but I have one complaint…read more The hygienists verbalize the fluoride treatment as a statement more than a question when they are actually likely trying to get consent for providing the service. My past two dental insurances only cover this service for children 16 and under and is not covered for adults. The hygienist said it was covered and I ended up having to pay OOP. Two hygienists have verbalized it in this way. It's likely a 2 minute procedure that lets them make $40-50 hence why they do this. It's not a good business practice to not clearly and fully inform the patient. Parking is good, dentist is good. Equipment seems very updated and has the TV screen that you can watch from the chair. They seem to be taking COVID very seriously with precautions. Automated text appointment reminders are a plus. Their website for filling out forms and consistency/clarity of instructions is lacking. Also their tablets for filling out the information is not the most responsive.

I had a dentist previously for over 15 years that I trusted and was fair in their services and…read morebilling. I changed insurance when I was on a different dental plan and visited this dentist as they were close by. The dentist who examined me proposed many procedures, totally about $2000 and I was surprised and very skeptical of this. I visited my trusted dentist yesterday, not explaining to them all the dental work the Reston dentist suggested. Upon examination, my previous dentist confirmed that no procedures were necessary and I remain angry that this Reston dental office tried to extort money out of me and/or my insurance company for procedures that were entirely not necessary.

The best part of this practice is Dr Jain. She is so nice and gentle and patient. She listens to…read moreyou and takes her time explaining and answering questions. She doesn't jump to unnecessary treatments. My family has been seeing Dr Jain for years and thoroughly trust her. The receptionist is also very friendly and warm and so are the hygienists.

I had posted a review last year about my experience here and it was deleted! After the x-rays they…read morewanted to do a crown on one of my back teeth. When I showed the x-rays to another dentist, was told that a medium sized filler will do it, for a fraction of the cost. Also, BEWARE that they call "cavity" any stain on your teeth and you will see a huge list of cavities on the quote they give you. Again, the other dentist showed me in details on my x-rays what is cavity and what's not. I had 2 cavities and not 8 as they had told me here. Save money, time and your enamel and go somewhere else!

Dr Carter Reeves and his staff are phenomenal! Not only is their bedside manner wonderful but if…read moreI'm having a bad day they know how to cheer me up! I honestly recommend Dr Reeves & his staff to my friends, family and the entire Loudoun County community. I mean, I guess I even say come here even if you are out of town because there is no one like DrReeves or his staff that treats you with such wonderful hospitality and open arms, it's honestly like coming home to see a nice family member who just happens to be your dentist. He and his staff are also wonderful with children & that's always a plus! 10/10 stars, 100% recommended to everyone, even parents & kids. Such a warm welcome to all! I will always keep Dr Reeves as our dentist. He always makes sure you're well taken care of before your leave and being an adult with three children that's very important. Thanks Dr Reeves, Megan & rest of the Crew!

I've been a long‑time patient because Dr. Reeves provides excellent care. Unfortunately, the…read morefront‑office experience has changed dramatically. Saturday hours vanished, weekday hours are difficult for anyone with a full‑time job, and the new text‑based communication feels dismissive rather than supportive. Asking about weekend availability shouldn't trigger messages suggesting they "update my records" if I'm no longer interested in being a patient. This practice has strong clinical talent, but the customer service side needs immediate attention. Other reviews on YELP in the last couple of years seem to mirror my disappointment. ALSO, they may wish to remove the snarky, outdated and frankly cringe‑y "...we cater to cowards..." wording in their brochures and on their waiting room tables. It's just unnecessary. No one enjoys going to the dentist, it's a necessary experience. Here's a few examples to consider: "For anyone who prefers kindness over stress." "Perfect for patients who like their dentistry gentle, not scary." "We take the fear out of dental care -- no judgment, just comfort."