This is really strange. Most of my reviews are of bars or restaurants, maybe a few services here and there like mechanics or computer repair, but never would I ever imagine reviewing a dentist yet somehow I feel really compelled to discuss a recent visit I had to Dr. Nguyen. It all started at a pig roast I went to some time ago. A traditional pig roast is a whole hog affair where a pig is roasted for hours on end yielding super tender meat, and super crispy skin. The cracklins are the best part of the roast, or at least so I thought. I bit right into one, and it was so hard that it literally fractured a tooth of mine. Just split the sucker right in half. I'd never seen or even heard of anything like that happening before. I couldn't believe what happened. I obviously had to get it repaired, but I didn't even know where to start. I had just moved to the NoVA area, and was in need of a dentist. A family friend referred me to Dr. Nguyen, and the reviews seemed pretty favorable, so I gave him a shot. Boy was I glad I did. Dr. Nguyen was able to repair the tooth. He bonded it back together rather easily; no pain at all. He explained everything to me clearly of what happened, and that what had actually happened was that the previous dentist who worked on the tooth did a poor job of a filling which caused the tooth to crack on the inside, all it needed was something hard to cause it to shear (the cracklins). Dental Insurance covered everything, and all told the procedure as well as paperwork were both painless. I've returned to Dr. Nguyen every three months for cleanings, and while he's a great dentist, he's honestly just a great person in general. Funny guy to talk to, and definitely makes going to the dentist a pretty decent experience. Highly recommended if you live in NoVA. read more

One of the best decisions I made was getting Invisalign to correct the appearance of my teeth and having crowns done by Dr. Nguyen. The end result of the crowns looked completely natural with a comfortable fit and the shade of the crowns matched my other teeth. I am very grateful to Dr. Nguyen for my amazing results and beautiful smile. read more

Excellence service. We have been going there for many years. Dr. Calvin Nguyen is excellent dentist. Takes all the fear away from going to a dentist. He explains everything and puts you at ease. Robert & Isolde R. read more

I highly recommend Dr. Hanson. He is very patient, professional and really cares for his patients.

Franklin Dental helped me when I had a dental emergency (crown fell off) quickly, painlessly, and with great kindness!

Moved to the area a year ago and read a lot of reviews before picking a new dentist. I chose Franklin Dental because it was close to home, had good reviews and the photos online looked good. I signed myself and my husband up for new patient appointments and cleanings. The receptionists were extremely nice and accommodating and explained that Dr. Nguyen would be doing the cleaning himself for the first appointment and that it would take about an hour. This was all accurate. The office is very clean and well designed. You can tell a lot of thought and attention went into making the office sophisticated, comfortable and aesthetically pleasing. All of the equipment looked new and cared for. Dr. Nguyen was friendly and knowledgeable. He happened to be training a new assistant (who was very nice and friendly) at the time of my appointment, and was training her while he worked. I enjoyed this because I got to hear some of his philosophies behind patient care and about dental work techniques. From what I heard, it's clear that he cares about patient comfort and thorough, quality work. The cleaning was good... not too rough and not too gentle, and I even came back the following week to have two cracked fillings fixed. The process was quick and painless. The receptionists gave be detailed invoices and insurance estimates for all of the work and gave me follow up appointment cards and paperwork without me even having to ask. It's rare to find a good doctor, a good office and a good staff all at the same time, so I will definitely be sticking with Franklin Dental for now. read more

My review is about Dr. Olando Hanson, he practices out of this office as well as Landmark Dental in Alexandria, which is where I seen him. I saw the main dentists, Dr. Lee who referred me to Dr. Hanson, he explained to me what needed to be done and I explained to him how I have had many bad experiences with dentists, one pulling my tmj joint out of place. He assured me that everything would be good and that he would make sure of it and he wasn't most dentists. He started me on an antibiotic on Monday, March 23 and I went back on Friday, March 27 to have my bottom second left molar removed. He knew I had problems with my jaw but insisted I didn't need a bite block and he used his fingers to try to hold my jaw still. He took the tooth out and sent me home with pain meds and more antibiotics. I started having worsening pain the next day so I left a message with the office manager and they had me come in the following Monday, March 30th. Dr. Hanson looked at the extraction site and said it was infected, mind you I had been on antibiotics almost a week before the extraction and even after. I asked him was he sure it wasn't dry socket because the pain was getting worse by the day. He flushed out the socket and gave me a stronger antibiotic and sent me home without doing anything else to the site. I hadn't eaten anything but soup, apple sauce and pudding for the past three days so no food particles could have gotten in the socket. He didn't take additional xrays or anything. I was in pain once again from Monday, March 30 to Wednesday April 1 when I called back again. The office manager gave him the message and he called me and told me that my immune system must be weak and kinda laughed....very unprofessional. He refused to admit that he misdiagnosed me and just wanted to send me off to another dentists...recommended that I see an oral surgeon. Didn't ask me to come back in for X-rays when he was the one that pulled the tooth out and just wanted to add antibiotics on top of each other causing more issues. Please think twice before trusting him to do any dental work for you....he does not stand behind his work...if an issue arises..,he will pawn you off onto someone else hoping that they can correct his problem that he caused. He is one of the reasons why I hate going to the dentists. You go for one problem and leave with an even worse one and in even more pain and he didn't even take the time to correct the issue. I will be following up with an attorney after seeing an oral surgeon to correct what he did. Charmia Swann read more

The office staff is always kind and professional. Dr. Nguyen is great and helpful when it comes to all aspects of my dental needs.

Dr. Nguyen is a fantastic dentist! Highly recommended!! I used to see him before he started his own practice & liked him the best. I've been seeing him for cleanings and issues I've had for over 2 years now and he always recommends the best & most conservative option and that's quite different than other dentists I've gone to in this area. I'm very happy with his dental services :) read more

Franklin Dental is first class. Dr. Calvin Nguyen is knowledgeable, and attentive. He looks out for his patient's best interests in their dental health while not promoting the most expensive treatment. His entire staff is super friendly. They will go out of their way to make you feel comfortable and welcome. Not to mention that they are extremely on time and the office is beautifully decorated. Dr. Nguyen and his staff are very committed to the patient relationship and to giving excellent service. My entire family are very happy with Dr. Nguyen and Franklin Dental :-) read more

Dr. Hanson was awesome. Explained every step of the process. Very professional. Found our new dentist!

I usually don't write reviews, but Franklin Dental was beyond my expectation on their service, I have been with them for around a year now and I can give you an honest review on what I experienced at their office, I visited them a year ago to do some filling since they are close to my house, their professionalism and their services were top-notch and Dr. Nguyen was a very experienced dentist. Following my cleaning and filling, I decided to proceed with their Invisalign service, I previously had a very cricket teeth and I thought I will never be able to fix it without some sort of brace, but as a working professional, it's difficult to smile in front of your co-workers with a brace on, I chose to go with Invisalign, the treatment was around 10 months, but what a difference it made to my teeth, I followed their advice and overtime i built up a good habit of my oral hygiene. Today I completed my Invisalign treatment and decided to go one step further and proceed with their teeth bleaching, I'm excited to go back and share my result with them. For anyone who might still be deciding if this is a good dental office, I will tell you that this will be a GREAT dental office for you and your family! I highly recommended. read more

I have been seeing Dr. Nguyen for many years (and by many I mean since I was in grade school). I have never had a bad experience. He is very friendly, easy to talk to, and welcoming. He really cares about his patients and makes you feel comfortable no matter if it's just a cleaning or if you're about to go numb for not taking care of your teeth! The office atmosphere is very clean and nicely decorate. Dr. Nguyen always gets things done on time while doing the job right! He does not rush through a cleaning (or any other procedure) like other dentists I have been to from time to time. I'm very happy with Franklin Dental's services- highly recommend! read more

Franklin Dental in the Franklin Farm shopping center has an outstanding practice run by Dr. Calvin Nguyen. Dr. Nguyen is an excellent dentist. He is skilled, caring and takes time to explain what he is doing during your procedure. Your comfort and happiness are foremost in his concern when treating you or assessing your progress after a treatment. I recently had 7 crowns put in and I am supremely happy. I believe all ages will find a pleasant experience here; this is the dentist you want to have when your children are experiencing dental work for the first time. If you are someone who is nervous in the dental chair, Franklin Dental is friendly, caring place to visit. Dr. Nguyen did not pressure me while I was determining what I could afford to do. He explained everything, what was immediately necessary, what could wait and the impact of my decision on my future dental health. His staff is professional, friendly and will work with you to get the most from your insurance dollars. Please give Franklin Dental a try, you will be as pleased as I am. Visit their web site and use the app to see what appointments they have available and book it right then. What a great time saver! read more

I have been a client of Dr. Nguyen for almost ten years. Every procedure he has ever performed on my teeth has gone great, without a hitch. I couldn't even tell which tooth he fixed!! He has always provided stellar service and honest evaluations of my dental health. I have asked about the more costly services like veneers, and whiteners but he never tries to up-sell. He gives me good recommendations that will maintain the integrity of my natural teeth, even though it means he won't get to bill me for an expensive procedure. I have a filling that was done elsewhere, and I asked him to re-do it. He advised me to leave it alone because it wasn't causing any real problems for me. I have heard horror stories of dentists performing work so they can get paid, but Dr. Nguyen is not one of them. His staff is polite and accommodating, and I have never had any problems with the integrity of their services. I have recommended Dr. Nguyen to all of my colleagues in the service area, and will continue to do so! read more

I have been going to Dr. Nguyen for almost 4 years and I thought I should tell everyone how good he and his staff are. I am the type of person that is very anxious about dental procedures and I have a mouthful of fillings from the 60's and 70's. I always wait until something breaks and then I go when I have to. Always reactive, never proactive. Since I have been going to Dr. Nguyen I have actually scheduled crown work to be done before the tooth breaks and it becomes an emergency. This is big for me and says wonders about Dr. Nguyen. He has done many crowns for me and Dr. Hanson has performed two root canals and I can't say enough good things about both of them. I just had another tooth break and had it prepped for a crown yesterday and today there is no discomfort, irritation, pain or the slightest need for Advil. He does great work and I highly recommend him and Dr. Hanson. The office staff is professional and friendly. I also want to take a minute to say what a great job Julie, their hygienist, does. Cleanings are a breeze and painless. read more

I should've been more aware that there was only one review here. That is a huge red flag. I recently got married so I had to change dentists after being put on my husband's policy. I was so sad to have to leave the office I had been going to because I loved the customer service and the Dentist was just superb. I was hoping to find the same thing with Franklin Dental but was sorely disappointed. The front desk woman was extremely nice and pleasant when I walked in. She let me know what my insurance covered (luckily everything) and was fast checking me in. The assistant I had in the back was nice enough, but barely said anything to me other than to tell me what to do. When she took me back to the Panoramic machine there was lipstick on the mouthpiece (do they even clean it?!) and it was not covered by the piece of plastic they ask you to bite down on. When the Dentist came back to do my cleaning and look at my x-rays he seemed nice enough. Then, he started working on my mouth and began to make little comments here and there. I have never been told I have "okay" oral hygiene because I take great pride in my mouth. I go to the Dentist every six months and my report is always good. He told me that I had way to much plaque and that my gums were inflamed. He informed me of my gums after he stuck the instrument underneath them to "clean" everything out. I don't think I've bled that much at the Dentist since I was 12 and needed four of my pre-molars taken out. It was horrible. I told him my upper and lower molars were sensitive and when he began cleaning I had to push him off of me because I was having horrible pains from the instruments! He never listened to me, he commented on my worn down teeth (yes, I do grind them. Yes, I do know and yes, I do wear a night guard every night. I have since I was 15), and would talk over me when I was trying to tell him something. When the assistant came back to polish and floss me, she didn't even finish either of those jobs! She polished my back teeth, then started on my front but didn't move my lips out of the way so they ended up being more polished than my front teeth! Then, she couldn't floss in-between my back teeth and asked me if I do it at home. Even though I answered yes on the forms I filled out before my appointment I told her yes and asked if she needed me to show her how. She said no, didn't floss the rest of my teeth, and told me I was done. I was shocked. I do not recommend them if you're going in for a cleaning! You'd be much better off going to Neibauer (who I went to with my old insurance) because they actually listen, are gentle on your teeth, and they finish their jobs. And if you do still go to them even after this review, I hope you have a better experience than I did. read more

I read your review so I went in with caution. I had an opposite experience! Love the office and their services. The cleaning was thorough, the X-way machine was immaculate, the dentist was very gentle, professional. He patiently listened to all of my needs and answered all of my questions thoroughly. I went in severe pain on my molar. I really thought I would need a root canal. He told me something that shocked me, too. He said i had a lot of build up on my molar gum and that could be the reason. That was embarrassing to me as I also go to dentists every 6 months and religiously floss my teeth at home. Anyway, after the cleaning was done ( with some discomfort of course as it was real deep cleaning), I went home free of gum/tooth pain. Wow, what a relief. So, he told me something I didn't want to hear but needed to hear. I don't think build-up means I haven't been doing a good job. Some tough jobs just need a dentist and that's why we go to dentists! I avoided a root canal which I dread! I also asked him about the X-ray machine and he said it is the office standard practice that the cover is changed each and every time. He also eluded to the fact that he has changed all the personnel in the office. Seems like he might have had some staff that perhaps weren't their job and are no longer there. Anyway, sorry you had a not- so- good experience. Maybe you should go back and see? I had a wonderful experience and would recommend this office to anyone. I love it there. Kathleen W. read more