I drive from Central Oregon to take my truck to this shop…read more In 3 yrs I've had alignment work, and a complete Old Man Emu suspension install by TJ and his crew. My dad has been going to Tom's alignment for over 30 yrs, when TJ's dad ran the business and we have received the same quality and customer service from day one. I strive to find experts when I don't have the expertise to do it myself. I had several people I trust lead me to an alignment expert in Bend, OR where I was told that my alignment was good, but my lower control arms needed replacement. A $1200 job. I left that shop with data sheets, a screwed up alignment job, a bill and a quote for more work. I immediately called TJ. I was expecting TJ to have to replace the lower control arms. His crew got into the job while replacing my suspension and found nothing wrong with the lower control arms. WORKING WITH TOMS ALIGNMENT SAVED ME $1200! These guys are honest and will not do work that is not needed. TJ and his crew are the best in the business.

On a cross-country trip hauling a travel trailer, our brakes went out and our wheels locked up…read more Unfortunately, it was a holiday (Labor Day) and there were no repair shops open. We left messages at several places and then left our truck at Tom's waiting for the shop to open. By the way, we never received a return phone call from any of the other shops in Bozeman! Coming off the holiday weekend Tom's was pretty booked with usual customer repairs. TJ said he would do his best to look at it by the end of the day. Sure enough we got a call saying that we needed new calipers, rotors and brake pads at the end of the day. He said it would be ready by the end of day the next day. Fortunately, it was finished by noon the next day and we were on our way to continue our trip. This is a quality business that we would highly recommend. TJ and his crew were professional, nice and made time for us.

Got my coils, fuel injectors and struts done on my 1999 4Runner about a year ago. Yes, it's high…read moremileage and that is what Dave said was one of the reasons he didn't want to work with me anymore. Truly, I think it's because the job done was sub-par and on purpose to get my vulnerable and naive self back into their shop. I have spent $3000+ here and will never get it back unless I get a lawyer which I'm highly considering. When I got my fuel injectors done, I immediately had a problem with the engine starting. I took it in for diagnostics and they charged me 160 dollars for them to just look at it. Nothing seemed wrong to their technicians and I was told that it was fine and would level itself out. It did not. I went back again and they said that I needed a small part that I could replace myself easily. I did and still the problem didn't go away. Dave asked me why I hadn't come back and the reason is because he has led me on and bled me dry every time I just had someone look at it. I really thought that Dave was a nice guy and I trusted him but once I had spent $300+ on diagnostics alone, my faith was shaken. Today, my engine didn't start. I called Dave and he basically said that he didn't want to work with me anymore and GOOD LUCK. I was angry on the phone and I guess they say being nice goes a long way, so this was definitely my bad. I am very disappointed in Dave and the scam he runs as a business and I hope he doesn't do this to his daughter. The calls are recorded and I am talking to a lawyer because the other shop I went to charged me nothing. For such a "good" reputation, B+L auto seems to be a sham and I do not suggest you going in to this shop ever unless you have money burning a hole in your pocket and you want to feed the dollar signs in Dave's eyes. DO NOT GO HERE IF YOU RESPECT YOUR MONEY OR TIME.

I sent B&L a write repair work order for one of vehicles I own in early June asking them to confirm…read moretheir ability to do the work I requested and schedule a service date which as yesterday, June 19th. I live in a differt state from Bozeman. My relative brought the vehicle in for service. This shop seams to be unable to measure an report the tire tread depth, break rotor thickness and brake pad thickness all requested in my service work order. Please be careful when scheduling work with this company. Unhappy Customer.

Auto Stop installed a rebuilt engine in my VW Vanagon. Within three miles of leaving the shop, the…read morelow coolant warning alarm came on. I immediately returned, but after a brief inspection I was told there was nothing wrong. When I left the shop, the warning alarm came on again. I called Auto Stop, explained that the warning had returned, and was again assured there was nothing wrong. I was told to wait and see if the alarm came on again after driving. Unfortunately, the problem persisted, and I could smell coolant burning on the hot engine. I made it home just before coolant began dripping from the vehicle. At that point, I had the van towed to another repair shop. The second shop found that the primary coolant hose from the reservoir to the engine had been installed incorrectly and was approximately 3/4 inch too short. They also discovered a second hose with a large bulge that was on the verge of rupturing. Both issues required immediate repair. What disappointed me most was not simply that mistakes were made, but that my concerns were repeatedly dismissed. After the warning alarm came on twice within minutes of leaving the shop, I expected a thorough inspection of the cooling system rather than reassurance that nothing was wrong. Because of the improper installation, I incurred more than $500 in additional repair costs, plus the cost of towing the vehicle to another shop. Based on my experience, I cannot recommend Auto Stop. The quality of the installation, the lack of careful follow-up, and the poor customer service left me with significant additional expense and inconvenience.

Had a these guys do an inspection on a vehicle before purchasing and within two months, at my first…read moreoil change the mechanic told me that the engine was full of rust and the parts will start to disintegrate due to age and mileage. I thought I was doing my due diligence to take a used car to a mechanic for an inspection (which cost me over $200), but lesson learned to not by from third hand car dealers and that inspections don't really mean you won't end up with a lemon. I am disappointed since the staff were so lovely.

I was passing through towing my pathfinder from Iowa back to Idaho I had over heating issues all…read morethe way but got stuck in Livingston . I had to get towed ( a whole other issue from Geico road side, where the contracted tow company cancelled the call 5minutes aftet he was due. The uhaul had to be towed by somebody else....geico rules... so i had to pay for towing to Boseman) anyway I slept in the back of my new teuck (2016 silverado) until Eric and Lisa opened up... They were awsome...I would give them 10 stars...Eric was right on top of my issue....heater hoses connection had corroded and needed new hoses... he solved the issue and had me rolling again...I don't think it was more than an hour and I was rolling again. I can't thank Eric and Lisa enough for their help!

I want to thank Bozeman Community Auto. Reading their reviews, I saw one that said "this is an…read morehonest business". I agree 100%. It's not very often you find a good reliable place to have your car serviced. I was concerned with me living in Denver and not being familiar with the various auto places in Bozeman. I surfed the web and found Bozeman Community Auto. It had great reviews. I had no choice but to try them. My daughter goes to Montana State in Bozeman and has my Jeep Wrangler. My daughter has had a couple of issues with her car. They fixed my daughter's car at a great price. Their technicians were very knowledgeable, explained exactly what the problem was and what it would take to fix it. Having worked on my Jeep Wrangler before, replacing the cam and rocker arms, I was very familiar with the types of issues that are common on the Jeep. Their assessment was right on! I highly recommend Bozeman Community Auto. Because of their popularity, they are busy. It will take a week or more to get your vehicle in. It's well worth the wait.

I have known this family for 25 years and watched Nick and Nolan grow up and now to see them…read morerunning Farr Automotive. The honesty and integrity with the way they run this business should be a lesson for all. They have been great at trying to squeeze us into the schedule when we have had an emergency or a vehicle that doesn't run. They don't overcharge and they always tell you what the possible scenarios might be before digging deep into the job or the repair. I would offer my highest recommendation if you are looking for an honest automotive shop that will consistently treat you well and fairly all of the time!

I had a great experience with this shop. Had some in-depth but routine maintenance to take care of…read more Nick was fantastic to work with and the guys did a great job. Took the time to explain everything that was needed, answered all my questions, and great communication. The shop definitely values the quality of their work and making you feel like you're not just a number. They estimated the mx would take 2-3 days but had it ready after just 1 day in the shop. Would definitely return for any future work on my truck.

Place is a rip off and they don't inform you of the price before the work is done. $140 for an oil…read morechange is crazy. Plus another $55 for tire rotation. This place has bad vibes.

Please don't come here. Came in to get an inspection done and asked them to check my brakes because…read moreI have a roadtrip home coming up and wanted to make sure everything was good. On the report they claimed my whole brake system was severely rusted, dust shields were leaving very large holes, brake fluid was green and that my master cylinder was failing. Quoted me almost 3000 dollars to replace everything. Told me to not leave for the roadtrip until work was done as it was a severe safety hazard. Obviously, I was worried and stressed, that's a lot of money and I needed to get home. When I came in to pick up my car 3 men were at the front desk. All told me that it was incredibly unsafe and my brakes could go out if I tried to get it home AFTER I had said that I don't have the money to fix it quite yet and I would call back when I'm ready to get the work done. It felt a little like manipulation and trying to scare me into getting the work done. I should also mention I am a woman, and a young college student. I went to get a second opinion, took it to another local mechanic, he told me the calipers looked fine, brake fluid was a little dirty but nowhere near green in color, and my master cylinder was not failing. I can't help but feel a little taken advantage of as a young woman bringing in my car alone to get looked at. I'm very disappointed as the reviews for this place were positive and I was instead given a dishonest report and felt as if I was trying to be scared into getting this work done. A big part of running a business is honesty and integrity. So if you're a woman, young, and looking to get your car fixed don't come here.

Great service, good prices. I would highly recommend. Took my truck in for a radiator issue and…read morethey fixed it up quickly.

I had a bad experience here. I brought my truck in because it was making a rattling noise, hoping…read morethey could diagnose and fix the problem. Unfortunately, they were unable to find the source of the noise or resolve the issue. Despite not finding the problem, I was still charged $150 for the visit. I also noticed that approximately 20 additional miles had been added to my truck. I understand that diagnosing a vehicle problem can sometimes be difficult, but paying $150 without the issue being identified or resolved, along with the unnecessary mileage, left me very disappointed. Based on my experience, I would not return here for future repairs.

As soon as we walked up Ryan greeted us. He was very friendly and knowledgeable and helpful. The…read morewhole staff was great! Would definitely come back for future purchases

Just a short and to the point review. After asking to be called back to let me know what they found…read moreout, several times being reassured they would, I had to reach out to them to find out. Got a single response via text telling me sorry. My buddy bought a WRX off them back in March and was basically treated like trash after they sold him the car. Not helpful, extra charges for warranty repairs. Def go somewhere else.