Such Great customer service! Very Friendly staff!…read moreMy tech was very friendly and made me feel very comfortable.

Absolutely terrible customer service. DO NOT recommend. Was 10 minutes late one time after I had…read morebeen coming for years and they charged me for a no-show appointment. They are rude and unhelpful and do not recommend.

Shelby was INCREDIBLE! I am beyond pleased and the results look better than I could have ever…read moreimagined. I never in my life thought I would have nice lips and now she made that dream come true. She is so calm and professional, knowledgable, and made the whole experience amazing. I also got Botox and am so very pleased. Catherine at the front desk also demonstrated excellent customer service throughout the entire process. Thank you so much!! Highly highly recommend!

Top photo: 4/11/2025 Bottom: 6/1/2025…read more Loving the results of my first masseter Botox! Skin Spirit fit me in for a last-minute appt before my CA trip. It was quick and painless. Thank you! My new go to place for my beauty needs! Plus I love the aesthetic of the clinic!

I was looking for a new waxer in the area and came across this place's raving reviews and one name…read morestuck out the most to me. Maggie! So I booked my first appointment with Maggie and walked in to the appointment slightly nervous. I've had a bunch of Brazilian waxes over the last couple years but for some reason still was feeling nervous! The first impression of the place was a smallish hole in the wall place but it opened up to a much larger set of rooms with many waxers. The front desk girl greeted me and I was seen quickly by Maggie. Maggie is an absolute gem! Very very nice and welcoming lady who truly seems to enjoy her work. She chatted with me and got to know more about my life which made me feel a lot better about getting waxed again. It had been awhile. I let her know and she was patient with me through the whole process. Now be forewarned! Maggie's technique was different than the other esthetician I went to before. But her technique is was makes the hair stay away for even longer! So just trust that she knows what she's doing. She treats her clients like family and works really hard at this skill. So definitely go and check her out!

Dedicated professionals! Every technician is extremely kind and very thorough. They get every last…read morestray hair!! It is a beautiful office with soothing and uplifting decor, colors, and music. Everything is very clean and they cover an array of services!

Absolutely love the team at LaserAway Frisco! They're…read morepatient, accommodating & professional! I'm getting laser treatments on several areas, I was hesitant at first because of stories I've heard about irritation & pain . The team in Frisco has gone above and beyond to ensure I'm comfortable. Explaining the process for all treatments and the after care before I leave each appointment. The only regret I have is not trusting the process and getting my laser treatments done sooner!

First appointment of the day--thank you, Dani, for navigating the icy Texas roads to be there. Dani…read morewas welcoming, open to questions, and took the time to clearly explain what needed to be done and how she planned to approach my care. During the laser treatment, she never rushed and consistently checked in to make sure I was comfortable. Thank you would certainly recommend LaserAway.

I've been a client at Ideal Image at this location for well over 5 years, but after today, I will…read morenot be coming back. I showed up early for my appointment, only to see multiple "specialists" standing around doing nothing. Despite that, I was still seen late. This shows a complete lack of respect for my time and professionalism. Then, I was told by two different people 3x that the price for my treatment had gone up and would it be okay... Why was there a need for that to be asked to me when in the fact the price did not change and as if I had a financial issue. To make things worse, they demanded I pay before receiving my treatment, which has never been the case in my entire history there. I have a friend who also gets services at Ideal Image and was never asked to prepay, which makes me feel like I was being singled out. I strongly believe this treatment stems from notes left in my file during COVID--notes from an incident that was their fault, not mine. That issue was already resolved by a previous manager, yet staff today seemed to use it as an excuse to treat me unfairly. This is discriminatory and unacceptable. I walked out without receiving my treatment, and I'll be filing a complaint with the BBB. Ideal Image has completely lost my trust and my business.

People please don't waste your money on the laser hair removal. It comes back in full force, as if…read moreyou didn't spend thousands of dollars and pain getting it done. Don't do it!

Do not go here!! There are over 20 false statements in my medical record! Humana denied me…read moreinsurance based on one of the false statements. I sent a certified letter asking them to correct my medical records. They only removed one false statement. They took no accountability and were rude and hateful to me even though they are at fault. I sent a certified letter to Dr. Achtman to make sure he would see my complaint but the return verification was never sent back. A nurse in the front desk area YELLED at me through the window that she would never change the note in my medical record. When I reported that they acknowledged that they know she is mean and yells at people. Seriously? And you let her continue? Go somewhere else where you know your medical records are accurate and where you are treated with respect.

The overall experience with the facility is amazing. Summer…read moreis exceptional and very thorough with even little details.

I absolutely loved my experience here especially with Emonie! The studio is so clean and pretty,…read moreand I felt comfortable right away. I mentioned I'm currently growing out my brows and wanted to keep them nice and thick with just a light cleanup, and she totally understood what I wanted. My bikini wax was also incredibly thorough. Ive been looking for a hard wax place ever since I moved from Cali and I've found my new wax spot! I'm such a happy camper and will definitely be back!

Avery deserves a medal, a crown, and maybe even hazard pay for the heroic work she did on my…read moreBrazilian wax. Let's just say my "privates" were not a tropical getaway. It was more like a national forest park! She tackled it with the skill of a seasoned ranger armed with nothing, but wax and courage. She somehow made the whole process feel less like torture and more like comedy hour with bonus landscaping. Thank you! Her technique? Impeccable!! Her bedside manner? 10/10. Honestly, It was amazing! The vibe is amazing! The results? Smooth, sleek, and fabulous. Worth every pluck and pull. I left her table ready for swimsuit season, date night, or an unexpected wind tunnel test. Bottom line: if you want someone who's equal parts professional, hilarious, and a straight-up wax wizard, book with Avery. She doesn't just do Brazilians--she performs miracles. September 2025

Horrible office manners - Talking to manager repeating everything I said- wouldn't listen or talk…read moreto patient during visit was very rushed . My son needs a treatment plan for his acne and they wouldn't help. The plan they gave him already tried it got worse and no other options - horrible experience put us down twisted words and made up lies. I am reporting to TDI and BBB my son had bars in his chest and couldn't finish acutane and they would t prescribe it the first time or this time.. if you need an acne treatment I would highly recommend elsewhere cause you will get no where and never see results after years.

Very horrible they rushed my appt was 3 minutes , no help or treatment plan knowing I'm in college…read morew severe acne. I wouldn't recommend this place.

I have been going to U Med to see Hannah for my facials & Kenzie for Botox for over 3, maybe 4 yrs…read morenow! Love them & everyone else there as well!

I can't say enough good things about my experience with Jessica. She injected Botox/Dysport and…read moreknew the right amount to apply. After listening to my under eye bag concernsshe also suggested a new approach to try a tiny bit under eye, which has shown phenomenal results. I always feel so relaxed and welcomed at U Med Spa and having Jessica there only made that environment even more welcoming. even if just for moment, she is a true pleasure to be around.