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Aegis Treatment Centers | Redding

4.7 (3 reviews)
Closed • 5:00 am - 1:00 pm
Updated 1 month ago

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Marquis Shasta Post Acute Rehab

Marquis Shasta Post Acute Rehab

2.4(16 reviews)
0.6 mi

My mother was admitted to Marquis from Mercy Hospital after having a fall at her home and,…read moreapparently, suffering a mild stroke. At 97, mom was suffering from bouts of dementia, but with rotating caretakers, was still able to live at home. It was decided to move mom to Marquis for "comfort care" as she displayed all the signs of nearing the end and I just wanted to make sure she didn't suffer. (All the paperwork and details were sorted in an expedient and organized fashion, so I didn't have to worry about any of that and could focus on my mother). She wasn't happy being in the hospital and wasn't all that jazzed about being moved to Marquis for rehab... However, it didn't take long for the staff to earn her trust. Her primary nurse, Robin (I hope I got that spelling right), was outstanding. She knew I was in from out of town and that I needed all of the information I could get and she ALWAYS made herself available if I had any questions. When she wasn't there, the other nurses did a wonderful job with mom. My mother was an extremely independent and proud person and did not like to allow anyone to do anything FOR her - but she let down her guard with the staff at Marquis and trusted them enough that her last week was as peaceful as could be expected. I am sincerely grateful for the care provided to my mother by the staff at Marquis - especially the personal attention they paid to mom - rather than just treating her like another body. Mike Ray

This place is an absolute joke. Are you ready for this???…read more We were in a process of applying for our dad, who has dementia, to be placed at Marquis Shasta because they take his insurance and seemed like a reputable facility. We could no longer pay for Willow Springs, which is private pay, and a place that did such an excellent job caring for our father during his time there. He was well-loved, regarded by staff as "one of our all-stars" and was even featured in their April 2024 newsletter for his warm smile and reputation as their "resident chocolate lover." During the application process with Marquis, Willow Springs sent over a standard referral and care plan. Upon looking at the documents, there was an obscure note written by a staff member from Willow Springs that said "Sexual Behavior" without any description or context given. When Lori, the nursing director at Marquis, saw the note, she was rightly concerned and needed to find out more. I called Willow Springs and their nurse reached out to Marquis to explain that the note was in reference to a staff member who was showering our father when he made some sort of sexual comment. The nurse at Willow Springs affirmed that there was no aggressive or threatening behavior, only a few comments like that here and there, which she said was very common for people with dementia. Obviously, sexual jokes or comments are inappropriate in the workplace by those of us who are blessed enough to have full control of our mental faculties. But for an 80-year-old stroke victim with dementia to be declined admission to Marquis for occasional inappropriate comments because his mind is half gone is shocking, unconscionable and discriminatory. Our dad is not a threat to anyone, is not aggressive, and could not be aggressive even if he wanted to be since he moves so slowly and delicately. In fact, he was already a previous patient at Marquis in 2018 when recovering from his stroke and had no negative incidents whatsoever during his short-term recovery care in their facility. Unless Marquis can prove that no other dementia patient has ever been declined or removed from their facility for similar comments, this denial is clearly discriminatory and I will be filing a complaint with the Medical Board of California. To be told that our father is "not a fit" for this facility is insulting and inhumane, to say the least, and they will be held accountable. DO NOT TRUST THESE PEOPLE! Find somewhere else for your loved one. They are obviously incompetent to handle real-world circumstances when dealing with memory care patients who pose zero risk to anyone at their facility.

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Marquis Shasta Post Acute Rehab
Marquis Shasta Post Acute Rehab
Marquis Shasta Post Acute Rehab

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Copper Ridge Care Center

Copper Ridge Care Center

3.0(28 reviews)
1.0 mi

This is a great facility!!! It has its set backs as most do but the therapy dept is great ( if you…read morelet them help you) The majority of the nursing staff will give you all they can. People complain about pain mngmt but there is regulations that nurses can only give what is prescribed and when. Some people are used to taking what they want when they want it at home and this is sometimes a conflict. I did registry and I have been sent to every facility in town. I was really impressed with copper ridge! It's a hospital it will sometimes smell, and not everything can be perfect all the time. They do the best they can. and a lot of people request to return so it can't be that bad.

I am extremely disappointed and deeply concerned by the lack of supervision and safety at this…read morefacility. A patient who appeared confused and showed signs that made me concerned they may have had dementia or another cognitive impairment was able to walk right out the front doors completely unsupervised and without any shoes on. Seeing a vulnerable patient outside barefoot and seemingly confused was extremely alarming. Someone in that condition may not understand where they are, where they are going, or how to safely return to the facility. They could have easily wandered into traffic, fallen, become lost, or suffered an injury. Families place their loved ones in nursing facilities believing they will be protected, monitored, and properly cared for. How does a vulnerable patient manage to walk through the front doors barefoot without a staff member stopping them or immediately noticing? This raises serious concerns about the facility's supervision, security procedures, staffing, and overall accountability. Thankfully, this situation did not end in tragedy, but it easily could have. A good samaritan outside the facility stopped the patient from walking any further down the busy street. No family should have to worry about their loved one wandering out of a nursing facility unnoticed, especially in such a vulnerable condition. Based on what I witnessed, I would have serious concerns about trusting this facility with the safety and care of someone I love.

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Copper Ridge Care Center
Copper Ridge Care Center
Copper Ridge Care Center

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Oak River Rehab

Oak River Rehab

2.6(26 reviews)
8.3 mi

3 2 1…read more3.5 (58) Reviews All surgery8 medicine4 call4 needs3 +6 Sort by Most relevant Newest Highest Lowest Lauren Erwin 7 reviews I cannot say enough about the kind, quality care that was given to our mother at Oak River. The facility was clean, and they kept our mother clean. Terri the event coordinator helped our mother attend events,The cafeteria prepared wonder ... More Betty Barr Local Guide·23 reviews 2 months ago The staff is amazing. Every person that I have had the pleasure of meeting has been caring, personable, and professional. The food is good, and they cater to your likes, dislikes, and needs. I am glad that I am rehabilitating at Oak River. 1 Kerry Rose Local Guide·14 reviews·7 photos 2 months ago A dear friend of mine went there for rehab. He had fallen at my house when I was out of town working. Since he wasn't answering his phone I asked some nurse friends to go check on him. He had fallen and been on the floor 18 hours. Anyone ... More Jeffrey Tooker 1 review a month ago I would like to give kudos to some people. Amber LVN on nights. Josie LVN on nights who I believe is no longer there. Sam CNA on nights. All of these ladies pulled me through some very tough times after my stroke. I would like to thank both ... More Lauren Erwin 7 reviews I cannot say enough about the kind, quality care that was given to our mother at Oak River. The facility was clean, and they kept our mother clean. Terri the event coordinator helped our mother attend events,The cafeteria prepared wonder balanced meals, specially preped to help her eat. Nursing staff monitored all her meds and kept us Informed on her progres. Their social services were a tremendous help in processing paperwork so that we had the help we needed when we brought mom home. Truly a blessing for my family.

My grandma was sent their after 2 surgeries no one would help her to use the bathroom so she risked…read moreit and then urine and feces were not taken out in over a day it Stunk really bad they would answer her call button and never checked on her. They were supposed to give her a shower but didn't and left her in dirty clothes...so she had to sign out and get care from home..

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Oak River Rehab
Oak River Rehab
Oak River Rehab

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Aegis Treatment Centers | Redding - rehabilitation_center - Updated October 2026

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