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AdventHealth Pharmacy

5.0 (1 review)
Open • 8:30 am - 7:00 pm

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Ask the Community - AdventHealth Pharmacy

Walgreens

Walgreens

3.4(19 reviews)
1.2 mi
•$$

Hello, I am writing…read moreto formally file a complaint regarding my recent interaction with the Walgreens pharmacy team at the Champions Gate location, and to request an immediate review of both the conduct displayed and the decision to refuse my prescription. I have been a consistent and compliant Walgreens patient for over a year, managing my prescriptions through your system without issue. I have maintained an ongoing relationship with my prescribing physician, followed all prescribed directions, and have never requested early refills or engaged in any inappropriate behavior. During my recent call to the Champions Gate pharmacy, I contacted your staff in good faith to request assistance with a refill. I clearly expressed my willingness to follow proper procedures and specifically asked that the pharmacy contact my physician if verification or clarification was needed. I also ensured my doctor had submitted the necessary information. Despite this, I was spoken to in a dismissive and unprofessional manner and was ultimately informed that my prescription would not be filled and that I was "banned." This statement was made without any clear explanation, documentation, or due process. As a patient, I understand that pharmacists have a responsibility to ensure prescriptions are appropriate and compliant. However, patients also have rights, including: * The right to be treated with professionalism, dignity, and respect * The right to clear communication regarding any refusal to fill a prescription * The right to have legitimate prescriptions evaluated in coordination with the prescribing physician * The right to not be arbitrarily denied service without explanation or proper documentation At no point was I aggressive, disrespectful, or noncompliant. My sole objective was to resolve the matter appropriately through your staff and my physician. Given the seriousness of being told I am "banned" and having a prescribed medication refused without explanation, I am formally requesting the following: * A written explanation detailing the reason for the refusal to fill my prescription * Clarification regarding the basis and authority for any claim that I have been "banned" * Confirmation of whether this action was documented in accordance with Walgreens policy * A review of the pharmacist's conduct during this interaction * Guidance on how I may obtain my prescribed medication without further disruption If this matter cannot be resolved promptly, I am prepared to escalate this concern to Walgreens corporate leadership and, if necessary, to the appropriate state regulatory bodies that oversee pharmacy practice and patient rights. My intent is not to create conflict, but to ensure that I am treated fairly, respectfully, and in accordance with established standards of care.

I love trips to Walgreens. I have our greeting cards printed here along with all…read moreOf our photo needs. The staff are always friendly and the service is always fast.

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Walgreens
Walgreens
Walgreens

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Turner Drugs Celebration - Says it's open 365 days. Not open on Christmas when you need antibiotics.

Turner Drugs Celebration

3.9(25 reviews)
1.9 mi
•$$

While on vacation, I developed mastitis and felt horrible. It was Christmas Eve and I did a…read moretelehealth appointment. Doctor sent the script to Turner Drugs. Their website says "open 365 days" (see photo) but when I called Christmas Day to pick up my antibiotics, it went to voicemail stating they are closed today. Maybe don't advertise one thing and then do the opposite.

There's nothing worse than dealing with back spasms on Thanksgiving, and luckily my doctor was kind…read moreenough to call in an Rx for pain management to one of the ONLY open pharmacies in town on a holiday, Turner Drugs. Living in Celebration, we had heard of this pharmacy but had yet to stop by. We were greeted by the pharmacist on duty, Dr. Turner (one of the Turner brothers). We were given a welcome gift bag after registering our info to pick up the Rx, which was waiting for us less than an hour after it was called in. This welcome bag included a weekly pill container, a package of Kleenex, a small eyeglass repair kit, a toothbrush, nail clippers, chapstick, a pen and some informational fliers. This is a family owned pharmacy, and Dr. Turner told us they have been servicing the Disney area for 40 years, and have been in this celebration location since 2009. They were fully stocked with toilet paper, Clorox, cleaning supplies, and Lysol - which are increasingly hard to get items during these times of Covid. The store policy requires face masks to enter the store, but they also had some disposable masks for sale in the event you came without. The staff was friendly and helpful and we learned they are open 7 days a week, even on holidays like Christmas and Thanksgiving! They deliver meds to your house or nearby hotel and they are a compounding pharmacy as well. We will definitely be coming back to Turners and recommend this pharmacy to anyone visiting the parks or live nearby.

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Turner Drugs Celebration
Turner Drugs Celebration - Front of building where pharmacy is located

Front of building where pharmacy is located

Turner Drugs Celebration

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Walmart Supercenter

Walmart Supercenter

2.6(96 reviews)
2.8 mi•Horizons West / West Orlando
•$$

When I'm on vacation and need some personal necessities, I can always count on Walmart…read more Whoa! This location was as huge as a football field. I need an aerial shot to show the store's overall size. Not only was it a typical supercenter, but it also has beach wear and Disney souvenirs for visitors. I had to walk around to locate the health & beauty aisle, which was on the far left of the store. The store carried Palmer's cocoa butter products, including the new Tahitian Vanilla Body Lotion, at a fair price. Once I found what I needed, I had a bit of a wait at checkout. No matter which checkout line you stood in, they each had a line...even self-checkout -- it was mad crazy inside.

I have never seen or visited any Walmart store that was as crowded as this during my recent visit…read more This store was PACKED!!!! You would have thought they were giving away merchandise, as no matter which aisle you turned into, there were at least five to seven people in each row. It was that crowded. This store is huge and was overly stocked, which is to be expected given how much merchandise is sold. The problem was that, despite how crowded the store was during my visit, employees had pallets and merchandise on the floor while restocking shelves. With this much demand, when is the right time to keep shelves fully stocked? I don't know if there is a right time, but I do know that all these boxes were causing a great deal of foot traffic and a hazardous environment. Aside from the crowd issue, employees were as friendly as possible, and the store was very clean. Parking can definitely be a challenge, as I had to circle three times to find a spot.

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Walmart Supercenter
Walmart Supercenter
Walmart Supercenter - Service waiting area

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Service waiting area

Walgreens

Walgreens

3.2(28 reviews)
3.4 mi•Disney World, Horizons West / West Orlando
•$

Every time I visit a Walgreens in Orlando, I am simply astonished at the sizable amount of Disney…read moreproducts they offer and at the price they offer them for. Years ago I purchased some Mickey pajamas that I still enjoy and remember the time I bought them when I was on my Orlando vacation. They bring a smile to my face each time. This visit I was so pleased to find the Mickey and Minnie salt and pepper shakers that are both practical and decorative. They were also very reasonably priced. I highly recommend shopping here before you go to the parks because you can find unique things and they won't burst your budget.

I was visiting from out of town. My boyfriend had already left. Unfortunately I had forgotten to…read morepay my phone bill and went to this location to deposit money onto my cash app card so I could electronically pay my phone bill. Without my phone connected, I can't use GPS or call anyone. Getting to the Walgreens I realized I didn't have my ID baccarat my bf had it when we each left to go back to our prospective homes, which I also needed to perform this transaction. Well, the two workers inside I believe their names were Roberto and Ariana (excuse me if this one is incorrect my bf was in the hospital all day so her name is murky) went ABOVE AND BEYOND to help out getting me situated. They were about to reach out to my bf so I could get my id and helped to get my cars loaded so I could pay my bill and get to the hospital for my bf. These two were AMAZING!!! I'm so grateful for all their help today! Definitely hit the mark on customer service for me, thanks again guys!!

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Walgreens
Walgreens - Mickey and Minnie salt and pepper shakers. They are a cute, decorative thing with a practical use.

Mickey and Minnie salt and pepper shakers. They are a cute, decorative thing with a practical use.

Walgreens

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AdventHealth Pharmacy - pharmacy - Updated May 2026

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